User Notifications

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Push user-facing notifications to the user's device from a server or generate them locally from your app using User Notifications.

Posts under User Notifications tag

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Push notifications were not successfully delivered and have bad status
Hello everyone, I have been working on a macOS app that utilizes push notifications for the past year. Up until recently, everything was functioning correctly. However, now I'm experiencing issues where push notifications are either not being delivered at all or are experiencing significant delays, sometimes up to 10 minutes. Setting the priority header to 10 hasn't made any difference. I am currently using development push notifications, but the issue persists when switching to the production environment. I'm curious if anyone else has encountered similar problems. When checking the push console, it frequently reports that the device is offline, even though it's actually online ("discarded as device was offline"). Occasionally, notifications are delivered promptly, but this is becoming increasingly infrequent. This issue has been consistently reported by our testers, particularly after they updated to macOS Sonoma. Any insights or assistance you can provide would be greatly appreciated.
18
9
5.5k
Jan ’26
[Xcode 26 beta 4] Cannot receive device token from APNS using iOS 26 simulator
Since upgrading to Xcode 26 beta 4 and using the iOS 26 simulator for testing our app, we've stopped being able to receive device tokens for the simulator from the development APNS environment. The APNS environment is able to return meta device information (e.g. model, type, manufacturer) but there are no device tokens present. When running the same app using the iOS 18.5 simulator, we are able to register the device with the same APNS environment and receive a valid device token.
16
20
3.4k
5d
IMAP Extension XAPPLEPUSHSERVICE — Access to specific APNS Topic
Hi, I’m looking for guidance on enabling push notifications for new emails in the native iOS Mail app (com.apple.mobilemail). Currently, I send push notifications using macOS Server (formerly OS X Server) Mail, but since it has been discontinued and renewal is no longer possible, I want to transition to the standard method used by email providers to notify the stock Mail app about new messages. To achieve this, I need access to the com.apple.mobilemail.push.com.zuplu APNs topic. This follows the same pattern used by other providers: iCloud: com.apple.mobilemail.push.com.me.mail.castle Fastmail: com.apple.mobilemail.push.com.fastmail Since Fastmail (as a third-party provider) has access to this, I assume there is a way for independent mail providers to integrate with XAPPLEPUSHSERVICE. In the interest of a free market and fair competition, I trust that Apple provides a means for email providers to notify the stock Mail app of IMAP server changes, allowing it to fetch new messages instantly. Under EU competition law, particularly Article 102 TFEU, dominant companies must not engage in anti-competitive behavior, including restricting access to essential services in a discriminatory manner. Furthermore, the Digital Markets Act (DMA) explicitly prohibits gatekeepers from favoring their own services or restricting interoperability without justification. Any insights or official guidance would be greatly appreciated! Thanks, DragonWork
10
47
3.2k
Jul ’25
Local Push Connectivity - Unreliable Connection
Hi! My project has the Local Push Connectivity entitlement for a feature we have requiring us to send low-latency critical notifications over a local, private Wi-Fi network. We have our NEAppPushProvider creating a SSE connection using the Network framework with our hardware running a server. The server sends a keep-alive message every second. On an iPhone 16 with iOS 18+, the connection is reliable and remains stable for hours, regardless of whether the iOS app is in the foreground, background, or killed. One of our QA engineers has been testing on an iPhone 13 running iOS 16, and has notice shortly after locking the phone, specifically when not connected to power the device seems to turn off the Wi-Fi radio. So when the server sends a notification, it is not received. About 30s later, it seems to be back on. This happens on regular intervals. When looking at our log data, the provider does seem to be getting stopped, then restarted shortly after. The reason code is NEProviderStopReasonNoNetworkAvailable, which further validates that the network is getting dropped by the device in regular intervals. My questions are: Were there possibly silent changes to the framework between iOS versions that could be the reason we're seeing inconsistent behavior? Is there a connection type we could use, instead of SSE, that would prevent the device from disconnecting and reconnecting to the Wi-Fi network? Is there an alternative approach to allow us to maintain a persistent network connection with the extension or app?
8
1
312
Jul ’25
Push Notifications
The following issue has occurred: Push notifications are not being received on certain devices. What could be the possible causes? Push notifications are being sent from our own server, and we are receiving normal responses from APNs. Users have confirmed that notifications are enabled on their devices, and they report no network issues. This problem is occurring for multiple users.
8
0
348
1w
NSE Filtering
we already got access to com.apple.developer.usernotifications.filtering , we have set up this special permission in our app extension entitlement and provision profile. but we are still unable to filter notification by providing empty UNNotificationContent
7
0
4.0k
Nov ’25
iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH
I am developing an application that uses NetworkExtension (Local PUSH function) And VoIP(APNs) PUSH. Nowadays, I found a problem on this app doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH. My confimation result of my app and server log is below. 11:00 AM: my server(PBX) requests a VoIP(APNs) PUSH notification to the APNs. But my app does not receive the VoIP(APNs) PUSH. At this time, my app is running on LAN (Wi-Fi without internet connection), as a result, NetworkExtension was running. so I think this is normal behaviour. 14:55:11 PM: There is an incoming call from the my server(PBX) via local net, and NetworkExtension calls iOS API(API name is reportIncomingCall). However, iOS does not call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall. 14:55:11 PM: At almost the same time, iOS calls the delegate cdidReceiveIncomingPushWithPayload of VoIP PUSH. (instead of call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall?) And the content of this VoIP(APNs) PUSH was the incoming call at "11:00 AM". In other words, the VoIP(APNs) PUSH at 11:00 AM is stuck inside iOS, and at 14:55:11 PM, from NetworkExtension reports it. I feel there is a problem on iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an VoIP(APNs) PUSH. Would you tell me Apple's opioion about this? If this is known problem, Please tell me about it.
7
0
1.2k
Feb ’26
Unable to download APNS new Key configuration
I created new APNS key, when i clicked on download, this is the error am getting: Download Failed Auth Key can only be downloaded once. This auth key has already been downloaded. I dont have any key before and i have not downloaded the key before, it just a new key, i just created. Please this is affecting the release of our client app, and the client is having negative thought concern our service not knowing it from you guys.
7
2
342
Sep ’25
Silent push throttling breaking accessibility app for neurodivergent users
Hello all 👋 We're developing an app for families with neurodivergent members (primarily autistic children) and have run into a critical reliability issue with silent push notifications that breaks core functionality. Our current implementation: When a caretaker updates the person's daily routine/schedule in our system, we send a silent push notification to the user's device. The app wakes, connects to our server, downloads the updated schedule, and creates/updates local notifications for upcoming activities. The problem: Because the app is rarely/never directly interacted with by the end user (the child doesn't open the app - caregivers configure it on their behalf), silent push notifications get progressively throttled and eventually stop being delivered entirely. This means schedule changes made by caregivers never reach the device, breaking the app's core value proposition. Uninstalling and reinstalling doesn't reset the throttling state Questions: Is there any way to reset or mitigate throttling for devices that legitimately need background updates but have low or no user interaction? This is an accessibility use case where the end user (child) doesn't interact with the app, but the app must reliably receive updates. Would switching to regular (visible) push notifications avoid this throttling even if the app is not interacted with? We already have Critical Alerts entitlement, but for regular updates we're worried that the "CRITICAL ALERT" banner will be too upsetting for the child. Is there any exception process for accessibility apps to change the way Critical Alerts are presented? For neurodivergent individuals, predictable routines are essential. When schedule updates don't reach their device, it can cause significant distress. This is a genuine accessibility need, not a "nice-to-have" feature. Any guidance from Apple engineers or developers who've solved similar challenges would be greatly appreciated. Thank you!
6
0
295
Oct ’25
Concerning Socket Disconnection Issues in iPhone VoIP Applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Creates a UDP socket for call control (for SIP send/receive) VoIP App (callee): Creates a UDP socket for audio stream (for RTP send/receive) VoIP App (callee): Exchanges SIP messages (INVITE, 100 Trying, 180 Ringing, etc.) using the call control UDP socket VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() Immediately after executing performAnswerCallAction() in the above sequence, the sendto() function for both the "UDP socket for call control (SIP send/receive)" and the "UDP socket for audio stream (RTP send/receive)" occasionally returns errno = 57 (ENOTCONN). (of course The VoIP app itself does not close the sockets in this timing) Given that the user has performed an answer operation, the iPhone is in an active state, and the VoIP app is running, what could be the possible reasons why the sockets suddenly become unusable? Could you please provide guidance on how to avoid such socket closures? Our VoIP app uses SCNetworkReachabilitySetCallback to receive network change notifications, but no notifications regarding network changes were received at the time errno = 57 occurred. Is it possible for sockets used by an application to be closed without any notification to the application itself?
6
0
402
Nov ’25
The push notification icon is still displaying the old version
Hello guys, We have updated our app icon, and it is correctly reflected in our app build and assets. However, the push notification icon is still displaying the old version for some users. ✅ We have verified that: All icon assets in Assets.xcassets match the new icon. The app icon has been updated in Info.plist. The app has been resubmitted and approved on the App Store. ❌ However, some users still see the old notification icon, even after reinstalling the app. Restarting the device does not always resolve the issue. Could you provide insights into how iOS caches notification icons and how we can force a refresh for all users?
5
10
2.8k
Jan ’26
Unexpected Immediate Delivery of Multiple UNLocationTrigger Notifications
Hello, I'm encountering an issue with UNLocationNotificationTrigger in my iOS app. I've scheduled three local notifications using UNLocationNotificationTrigger, each tied to a distinct geographic region. These regions are significantly distant from one another and should not trigger simultaneously under normal movement conditions. However, during testing, the user received all three notifications within one second, despite being physically located near only one of the regions. This behavior is unexpected and defeats the purpose of using location-based triggers. Could you please clarify why this might be happening? Is there a known issue with UNLocationTrigger, or is there a possibility that iOS preemptively triggers all scheduled location notifications? Any guidance or recommended practices to avoid this behavior would be greatly appreciated. Thank you!
5
0
239
Jun ’25
[iOS 26 beta] Unexpected Behavior: didRegisterForRemoteNotificationsWithDeviceToken Invoked Before User Notification Authorization on iOS 26 Beta
I'm encountering an issue with our legacy Objective-C codebase that uses UIApplicationDelegate. Here are the steps to reproduce the issue: Uninstall the application from the device. Install and launch the application. As part of the launch event, the client requests notification permission. The permission prompt is still displayed, even though the client receives a remote notification token (which appears to be a cached one). I followed the same steps with a sample app built with Swift (SwiftUI), and this issue did not occur. In the Swift app, I consistently received a delegate<didRegisterForRemoteNotificationsWithDeviceToken> call after the user allowed the notification permission. Could you please provide some insights into why this might be happening with only our client?
5
0
309
Jul ’25
Swift 6 conversion for IBOutlet
I'm struggling to convert Swift 5 to Swift 6. As advised in doc, I first turned strict concurrency ON. I got no error. Then, selected swift6… and problems pop up. I have a UIViewController with IBOutlets: eg a TextField. computed var eg duree func using UNNotification: func userNotificationCenter I get the following error in the declaration line of the func userNotificationCenter: Main actor-isolated instance method 'userNotificationCenter(_:didReceive:withCompletionHandler:)' cannot be used to satisfy nonisolated requirement from protocol 'UNUserNotificationCenterDelegate' So, I declared the func as non isolated. This func calls another func func2, which I had also to declare non isolated. Then I get error on the computed var used in func2 Main actor-isolated property 'duree' can not be referenced from a nonisolated context So I declared duree as nonsilated(unsafe). Now comes the tricky part. The computed var references the IBOutlet dureeField if dureeField.text == "X" leading to the error Main actor-isolated property 'dureeField' can not be referenced from a nonisolated context So I finally declared the class as mainActor and the textField as nonisolated @IBOutlet nonisolated(unsafe) weak var dureeField : UITextField! That silences the error (but declaring unsafe means I get no extra robustness with swift6) just to create a new one when calling dureeField.text: Main actor-isolated property 'text' can not be referenced from a nonisolated context Question: how to address properties inside IBOutlets ? I do not see how to declare them non isolated and having to do it on each property of each IBOutlet would be impracticable. The following did work, but will make code very verbose: if MainActor.assumeIsolated({dureeField.text == "X"}) { So I must be missing something.
5
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734
Aug ’25
Crash in Swift 6 when using UNUserNotification
After porting code to Swift 6 (Xcode 16.4), I get a consistent crash (on simulator) when using UNUserNotificationServiceConnection It seems (searching on the web) that others have met the same issue. Is it a known Swift6 bug ? Or am I misusing UNUserNotification ? I do not have the crash when compiling on Xcode 26 ß5, which hints at an issue in Xcode 16.4. Crash log: Thread 10 Queue : com.apple.usernotifications.UNUserNotificationServiceConnection.call-out (serial) As far as I can tell, it seems error is when calling nonisolated func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) I had to declare non isolated to solve a compiler error. Main actor-isolated instance method 'userNotificationCenter(_:didReceive:withCompletionHandler:)' cannot be used to satisfy nonisolated requirement from protocol 'UNUserNotificationCenterDelegate' I was advised to: Add 'nonisolated' to 'userNotificationCenter(_:didReceive:withCompletionHandler:)' to make this instance method not isolated to the actor I filed a bug report: Aug 10, 2025 at 2:43 PM – FB19519575
5
0
310
Sep ’25
iOS Simulator APNs Device Token is not received when running in a Mac VM
Starting Xcode 14, iOS Simulator is able to communicate with APNs in order to register for notification in the sandbox environment. I created a sample test for this. A dumb iOS application that registers for notifications. It has UITests to automatize the tap on the consent popup (it is not possible to ask for the permission via CLI sadly). Once the application registers, the AppDelegate method didRegisterForRemoteNotificationsWithDeviceToken is called and the device token is sent to a local server application (node.js). The test itself creates an iOS 18.6 Simulator with xcrun simctl, builds such app and run the tests through through CLI with xcodebuild. Running this on my personal Macbook Pro M1 2021 goes well every time, so I wanted to bring it on Github Actions (arm64 macOS machines), in order to test the works on a open source library I'm building (hapns). Contacting Github support led me to test this on a macOS image running inside a VM inside a Veertu Anka container on my personal Macbook Pro, due to an VM architectural limit suspicion. The results were the same: iOS simulator isn't able to receive the device token. Not even didFailToRegisterForRemoteNotificationsWithError is called (tested through some network probes-requests that communicate to the server which checkpoints the process reached). So, as asked, I've setup a repro-case to be run in the VM and I've collected VM diagnostics ready to be tested and attached. Does anyone know if there is some unspecified (or specified but buried in the documentation) limit for this? Thanks. Github discussion link for further details, repro-case and so on: https://github.com/actions/runner-images/issues/12747
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2
523
Aug ’25
About Delay issues with iPhone VoIP applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() After this, the VoIP App (callee) uses "NSTimer scheduledTimerWithTimeInterval" to manage internal processing timing. However, the processing sometimes takes longer than the specified waiting time. Specifically, delays of several seconds can occur. We understood that if the user is interacting with the screen and both the iPhone and the VoIP app are in an active state, the VoIP app's processing would not be delayed. However, can significant delays (several seconds) in application processing still occur even when the iPhone is in an active state (i.e., the user is interacting with the screen)?"
5
0
468
Dec ’25
Xcode16.1&iOS18.1.1 Debugging App, unable to respond “didRegisterForRemoteNotificationsWithDeviceToken” delegation
I am an iOS development engineer. Recently, I updated the Xcode version to 16.1 (16B40) and updated my debugging device (iPhone 15) to iOS 18.1.1. However, I found that I could not respond to the delegate method. I confirmed that my code, certificate, Xcode settings, and network environment had not changed. Simply executing application.registerForRemoteNotifications() in func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool did not receive a response(didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError ). In the same environment, when I switched to another device for debugging (iOS 17.0.3), the delegate method would respond. I really don't know what to do, I hope someone can help me, I would be very grateful. Please note: Everything is normal when using devices before iOS 18.1.1 version
4
0
904
Oct ’25
Periodic, seemingly global APNS disruptions
Hello, I'm from Microsoft team maintaining push notification api behind Teams platform. We are experiencing strange and short error spikes towards APNS that seem to mostly correlate worldwide. We checked the networking and push request code but could not find what could be causing this. These error spikes are all timeouts or connection resets (by remote host, ie. APNS servers) and seem to come and go randomly: Would it be possible to check this for outages or some other metrics on your side or investigate why would it happen? Since it's worldwide it seems unlikely it's something broken on our side. We are using the standard APNS http2 endpoint with modern support for all RFC features (so everything should work normally). Mind you, our api might be in a unique position because of the volume of notifications (in the billions per day).
4
0
239
1w
Push notifications were not successfully delivered and have bad status
Hello everyone, I have been working on a macOS app that utilizes push notifications for the past year. Up until recently, everything was functioning correctly. However, now I'm experiencing issues where push notifications are either not being delivered at all or are experiencing significant delays, sometimes up to 10 minutes. Setting the priority header to 10 hasn't made any difference. I am currently using development push notifications, but the issue persists when switching to the production environment. I'm curious if anyone else has encountered similar problems. When checking the push console, it frequently reports that the device is offline, even though it's actually online ("discarded as device was offline"). Occasionally, notifications are delivered promptly, but this is becoming increasingly infrequent. This issue has been consistently reported by our testers, particularly after they updated to macOS Sonoma. Any insights or assistance you can provide would be greatly appreciated.
Replies
18
Boosts
9
Views
5.5k
Activity
Jan ’26
[Xcode 26 beta 4] Cannot receive device token from APNS using iOS 26 simulator
Since upgrading to Xcode 26 beta 4 and using the iOS 26 simulator for testing our app, we've stopped being able to receive device tokens for the simulator from the development APNS environment. The APNS environment is able to return meta device information (e.g. model, type, manufacturer) but there are no device tokens present. When running the same app using the iOS 18.5 simulator, we are able to register the device with the same APNS environment and receive a valid device token.
Replies
16
Boosts
20
Views
3.4k
Activity
5d
IMAP Extension XAPPLEPUSHSERVICE — Access to specific APNS Topic
Hi, I’m looking for guidance on enabling push notifications for new emails in the native iOS Mail app (com.apple.mobilemail). Currently, I send push notifications using macOS Server (formerly OS X Server) Mail, but since it has been discontinued and renewal is no longer possible, I want to transition to the standard method used by email providers to notify the stock Mail app about new messages. To achieve this, I need access to the com.apple.mobilemail.push.com.zuplu APNs topic. This follows the same pattern used by other providers: iCloud: com.apple.mobilemail.push.com.me.mail.castle Fastmail: com.apple.mobilemail.push.com.fastmail Since Fastmail (as a third-party provider) has access to this, I assume there is a way for independent mail providers to integrate with XAPPLEPUSHSERVICE. In the interest of a free market and fair competition, I trust that Apple provides a means for email providers to notify the stock Mail app of IMAP server changes, allowing it to fetch new messages instantly. Under EU competition law, particularly Article 102 TFEU, dominant companies must not engage in anti-competitive behavior, including restricting access to essential services in a discriminatory manner. Furthermore, the Digital Markets Act (DMA) explicitly prohibits gatekeepers from favoring their own services or restricting interoperability without justification. Any insights or official guidance would be greatly appreciated! Thanks, DragonWork
Replies
10
Boosts
47
Views
3.2k
Activity
Jul ’25
How to use com.apple.developer.usernotifications.filtering entitlement
Question based on the https://developer.apple.com/forums/thread/649172 What is the mechanics of using this entitlement? What should be done in the UNNotificationServiceExtension in order to prevent the display of a notification for the user? Just pass an empty UNNotificationContent object to contentHandler or something else?
Replies
9
Boosts
0
Views
11k
Activity
Dec ’25
Local Push Connectivity - Unreliable Connection
Hi! My project has the Local Push Connectivity entitlement for a feature we have requiring us to send low-latency critical notifications over a local, private Wi-Fi network. We have our NEAppPushProvider creating a SSE connection using the Network framework with our hardware running a server. The server sends a keep-alive message every second. On an iPhone 16 with iOS 18+, the connection is reliable and remains stable for hours, regardless of whether the iOS app is in the foreground, background, or killed. One of our QA engineers has been testing on an iPhone 13 running iOS 16, and has notice shortly after locking the phone, specifically when not connected to power the device seems to turn off the Wi-Fi radio. So when the server sends a notification, it is not received. About 30s later, it seems to be back on. This happens on regular intervals. When looking at our log data, the provider does seem to be getting stopped, then restarted shortly after. The reason code is NEProviderStopReasonNoNetworkAvailable, which further validates that the network is getting dropped by the device in regular intervals. My questions are: Were there possibly silent changes to the framework between iOS versions that could be the reason we're seeing inconsistent behavior? Is there a connection type we could use, instead of SSE, that would prevent the device from disconnecting and reconnecting to the Wi-Fi network? Is there an alternative approach to allow us to maintain a persistent network connection with the extension or app?
Replies
8
Boosts
1
Views
312
Activity
Jul ’25
Push Notifications
The following issue has occurred: Push notifications are not being received on certain devices. What could be the possible causes? Push notifications are being sent from our own server, and we are receiving normal responses from APNs. Users have confirmed that notifications are enabled on their devices, and they report no network issues. This problem is occurring for multiple users.
Replies
8
Boosts
0
Views
348
Activity
1w
NSE Filtering
we already got access to com.apple.developer.usernotifications.filtering , we have set up this special permission in our app extension entitlement and provision profile. but we are still unable to filter notification by providing empty UNNotificationContent
Replies
7
Boosts
0
Views
4.0k
Activity
Nov ’25
iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH
I am developing an application that uses NetworkExtension (Local PUSH function) And VoIP(APNs) PUSH. Nowadays, I found a problem on this app doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH. My confimation result of my app and server log is below. 11:00 AM: my server(PBX) requests a VoIP(APNs) PUSH notification to the APNs. But my app does not receive the VoIP(APNs) PUSH. At this time, my app is running on LAN (Wi-Fi without internet connection), as a result, NetworkExtension was running. so I think this is normal behaviour. 14:55:11 PM: There is an incoming call from the my server(PBX) via local net, and NetworkExtension calls iOS API(API name is reportIncomingCall). However, iOS does not call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall. 14:55:11 PM: At almost the same time, iOS calls the delegate cdidReceiveIncomingPushWithPayload of VoIP PUSH. (instead of call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall?) And the content of this VoIP(APNs) PUSH was the incoming call at "11:00 AM". In other words, the VoIP(APNs) PUSH at 11:00 AM is stuck inside iOS, and at 14:55:11 PM, from NetworkExtension reports it. I feel there is a problem on iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an VoIP(APNs) PUSH. Would you tell me Apple's opioion about this? If this is known problem, Please tell me about it.
Replies
7
Boosts
0
Views
1.2k
Activity
Feb ’26
Unable to download APNS new Key configuration
I created new APNS key, when i clicked on download, this is the error am getting: Download Failed Auth Key can only be downloaded once. This auth key has already been downloaded. I dont have any key before and i have not downloaded the key before, it just a new key, i just created. Please this is affecting the release of our client app, and the client is having negative thought concern our service not knowing it from you guys.
Replies
7
Boosts
2
Views
342
Activity
Sep ’25
Silent push throttling breaking accessibility app for neurodivergent users
Hello all 👋 We're developing an app for families with neurodivergent members (primarily autistic children) and have run into a critical reliability issue with silent push notifications that breaks core functionality. Our current implementation: When a caretaker updates the person's daily routine/schedule in our system, we send a silent push notification to the user's device. The app wakes, connects to our server, downloads the updated schedule, and creates/updates local notifications for upcoming activities. The problem: Because the app is rarely/never directly interacted with by the end user (the child doesn't open the app - caregivers configure it on their behalf), silent push notifications get progressively throttled and eventually stop being delivered entirely. This means schedule changes made by caregivers never reach the device, breaking the app's core value proposition. Uninstalling and reinstalling doesn't reset the throttling state Questions: Is there any way to reset or mitigate throttling for devices that legitimately need background updates but have low or no user interaction? This is an accessibility use case where the end user (child) doesn't interact with the app, but the app must reliably receive updates. Would switching to regular (visible) push notifications avoid this throttling even if the app is not interacted with? We already have Critical Alerts entitlement, but for regular updates we're worried that the "CRITICAL ALERT" banner will be too upsetting for the child. Is there any exception process for accessibility apps to change the way Critical Alerts are presented? For neurodivergent individuals, predictable routines are essential. When schedule updates don't reach their device, it can cause significant distress. This is a genuine accessibility need, not a "nice-to-have" feature. Any guidance from Apple engineers or developers who've solved similar challenges would be greatly appreciated. Thank you!
Replies
6
Boosts
0
Views
295
Activity
Oct ’25
Concerning Socket Disconnection Issues in iPhone VoIP Applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Creates a UDP socket for call control (for SIP send/receive) VoIP App (callee): Creates a UDP socket for audio stream (for RTP send/receive) VoIP App (callee): Exchanges SIP messages (INVITE, 100 Trying, 180 Ringing, etc.) using the call control UDP socket VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() Immediately after executing performAnswerCallAction() in the above sequence, the sendto() function for both the "UDP socket for call control (SIP send/receive)" and the "UDP socket for audio stream (RTP send/receive)" occasionally returns errno = 57 (ENOTCONN). (of course The VoIP app itself does not close the sockets in this timing) Given that the user has performed an answer operation, the iPhone is in an active state, and the VoIP app is running, what could be the possible reasons why the sockets suddenly become unusable? Could you please provide guidance on how to avoid such socket closures? Our VoIP app uses SCNetworkReachabilitySetCallback to receive network change notifications, but no notifications regarding network changes were received at the time errno = 57 occurred. Is it possible for sockets used by an application to be closed without any notification to the application itself?
Replies
6
Boosts
0
Views
402
Activity
Nov ’25
The push notification icon is still displaying the old version
Hello guys, We have updated our app icon, and it is correctly reflected in our app build and assets. However, the push notification icon is still displaying the old version for some users. ✅ We have verified that: All icon assets in Assets.xcassets match the new icon. The app icon has been updated in Info.plist. The app has been resubmitted and approved on the App Store. ❌ However, some users still see the old notification icon, even after reinstalling the app. Restarting the device does not always resolve the issue. Could you provide insights into how iOS caches notification icons and how we can force a refresh for all users?
Replies
5
Boosts
10
Views
2.8k
Activity
Jan ’26
Unexpected Immediate Delivery of Multiple UNLocationTrigger Notifications
Hello, I'm encountering an issue with UNLocationNotificationTrigger in my iOS app. I've scheduled three local notifications using UNLocationNotificationTrigger, each tied to a distinct geographic region. These regions are significantly distant from one another and should not trigger simultaneously under normal movement conditions. However, during testing, the user received all three notifications within one second, despite being physically located near only one of the regions. This behavior is unexpected and defeats the purpose of using location-based triggers. Could you please clarify why this might be happening? Is there a known issue with UNLocationTrigger, or is there a possibility that iOS preemptively triggers all scheduled location notifications? Any guidance or recommended practices to avoid this behavior would be greatly appreciated. Thank you!
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5
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239
Activity
Jun ’25
[iOS 26 beta] Unexpected Behavior: didRegisterForRemoteNotificationsWithDeviceToken Invoked Before User Notification Authorization on iOS 26 Beta
I'm encountering an issue with our legacy Objective-C codebase that uses UIApplicationDelegate. Here are the steps to reproduce the issue: Uninstall the application from the device. Install and launch the application. As part of the launch event, the client requests notification permission. The permission prompt is still displayed, even though the client receives a remote notification token (which appears to be a cached one). I followed the same steps with a sample app built with Swift (SwiftUI), and this issue did not occur. In the Swift app, I consistently received a delegate<didRegisterForRemoteNotificationsWithDeviceToken> call after the user allowed the notification permission. Could you please provide some insights into why this might be happening with only our client?
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5
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309
Activity
Jul ’25
Swift 6 conversion for IBOutlet
I'm struggling to convert Swift 5 to Swift 6. As advised in doc, I first turned strict concurrency ON. I got no error. Then, selected swift6… and problems pop up. I have a UIViewController with IBOutlets: eg a TextField. computed var eg duree func using UNNotification: func userNotificationCenter I get the following error in the declaration line of the func userNotificationCenter: Main actor-isolated instance method 'userNotificationCenter(_:didReceive:withCompletionHandler:)' cannot be used to satisfy nonisolated requirement from protocol 'UNUserNotificationCenterDelegate' So, I declared the func as non isolated. This func calls another func func2, which I had also to declare non isolated. Then I get error on the computed var used in func2 Main actor-isolated property 'duree' can not be referenced from a nonisolated context So I declared duree as nonsilated(unsafe). Now comes the tricky part. The computed var references the IBOutlet dureeField if dureeField.text == "X" leading to the error Main actor-isolated property 'dureeField' can not be referenced from a nonisolated context So I finally declared the class as mainActor and the textField as nonisolated @IBOutlet nonisolated(unsafe) weak var dureeField : UITextField! That silences the error (but declaring unsafe means I get no extra robustness with swift6) just to create a new one when calling dureeField.text: Main actor-isolated property 'text' can not be referenced from a nonisolated context Question: how to address properties inside IBOutlets ? I do not see how to declare them non isolated and having to do it on each property of each IBOutlet would be impracticable. The following did work, but will make code very verbose: if MainActor.assumeIsolated({dureeField.text == "X"}) { So I must be missing something.
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5
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734
Activity
Aug ’25
Crash in Swift 6 when using UNUserNotification
After porting code to Swift 6 (Xcode 16.4), I get a consistent crash (on simulator) when using UNUserNotificationServiceConnection It seems (searching on the web) that others have met the same issue. Is it a known Swift6 bug ? Or am I misusing UNUserNotification ? I do not have the crash when compiling on Xcode 26 ß5, which hints at an issue in Xcode 16.4. Crash log: Thread 10 Queue : com.apple.usernotifications.UNUserNotificationServiceConnection.call-out (serial) As far as I can tell, it seems error is when calling nonisolated func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) I had to declare non isolated to solve a compiler error. Main actor-isolated instance method 'userNotificationCenter(_:didReceive:withCompletionHandler:)' cannot be used to satisfy nonisolated requirement from protocol 'UNUserNotificationCenterDelegate' I was advised to: Add 'nonisolated' to 'userNotificationCenter(_:didReceive:withCompletionHandler:)' to make this instance method not isolated to the actor I filed a bug report: Aug 10, 2025 at 2:43 PM – FB19519575
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310
Activity
Sep ’25
iOS Simulator APNs Device Token is not received when running in a Mac VM
Starting Xcode 14, iOS Simulator is able to communicate with APNs in order to register for notification in the sandbox environment. I created a sample test for this. A dumb iOS application that registers for notifications. It has UITests to automatize the tap on the consent popup (it is not possible to ask for the permission via CLI sadly). Once the application registers, the AppDelegate method didRegisterForRemoteNotificationsWithDeviceToken is called and the device token is sent to a local server application (node.js). The test itself creates an iOS 18.6 Simulator with xcrun simctl, builds such app and run the tests through through CLI with xcodebuild. Running this on my personal Macbook Pro M1 2021 goes well every time, so I wanted to bring it on Github Actions (arm64 macOS machines), in order to test the works on a open source library I'm building (hapns). Contacting Github support led me to test this on a macOS image running inside a VM inside a Veertu Anka container on my personal Macbook Pro, due to an VM architectural limit suspicion. The results were the same: iOS simulator isn't able to receive the device token. Not even didFailToRegisterForRemoteNotificationsWithError is called (tested through some network probes-requests that communicate to the server which checkpoints the process reached). So, as asked, I've setup a repro-case to be run in the VM and I've collected VM diagnostics ready to be tested and attached. Does anyone know if there is some unspecified (or specified but buried in the documentation) limit for this? Thanks. Github discussion link for further details, repro-case and so on: https://github.com/actions/runner-images/issues/12747
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5
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523
Activity
Aug ’25
About Delay issues with iPhone VoIP applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() After this, the VoIP App (callee) uses "NSTimer scheduledTimerWithTimeInterval" to manage internal processing timing. However, the processing sometimes takes longer than the specified waiting time. Specifically, delays of several seconds can occur. We understood that if the user is interacting with the screen and both the iPhone and the VoIP app are in an active state, the VoIP app's processing would not be delayed. However, can significant delays (several seconds) in application processing still occur even when the iPhone is in an active state (i.e., the user is interacting with the screen)?"
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468
Activity
Dec ’25
Xcode16.1&iOS18.1.1 Debugging App, unable to respond “didRegisterForRemoteNotificationsWithDeviceToken” delegation
I am an iOS development engineer. Recently, I updated the Xcode version to 16.1 (16B40) and updated my debugging device (iPhone 15) to iOS 18.1.1. However, I found that I could not respond to the delegate method. I confirmed that my code, certificate, Xcode settings, and network environment had not changed. Simply executing application.registerForRemoteNotifications() in func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool did not receive a response(didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError ). In the same environment, when I switched to another device for debugging (iOS 17.0.3), the delegate method would respond. I really don't know what to do, I hope someone can help me, I would be very grateful. Please note: Everything is normal when using devices before iOS 18.1.1 version
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4
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904
Activity
Oct ’25
Periodic, seemingly global APNS disruptions
Hello, I'm from Microsoft team maintaining push notification api behind Teams platform. We are experiencing strange and short error spikes towards APNS that seem to mostly correlate worldwide. We checked the networking and push request code but could not find what could be causing this. These error spikes are all timeouts or connection resets (by remote host, ie. APNS servers) and seem to come and go randomly: Would it be possible to check this for outages or some other metrics on your side or investigate why would it happen? Since it's worldwide it seems unlikely it's something broken on our side. We are using the standard APNS http2 endpoint with modern support for all RFC features (so everything should work normally). Mind you, our api might be in a unique position because of the volume of notifications (in the billions per day).
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239
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