Hi, I can't get into "manage" sandbox account. I either get to a screen to put my password in. Here there is no way to click "next" or "login". (I have tried pressing "enter" on my keyboard to no effect). Or I get directly into "Cannot Connect" page. I have tried this two days in a row. I have tried turning it off and on again. I have tried logging out and in. Device: iPhone 13 pro max, iOS: 16.0.3 (also tried the version before this)

Hello We are developers of a long-running game series and now reports have started to come in that users who install any of our previous games from the Mac App Store on OS X Sequoia are shown a popup claiming "The exit(173) API is no longer available". It's actually a lie, the mechanism is still there, the receipt generation still works and the game still runs afterwards. But the popup is confusing to users therefore we need to update the code. Apparently the replacement for the old receipt generation mechanism is AppTransaction which does not exist for Objective C. We have attempted to use it using the Swift/ObjC interoperability and failed so far. The problem is that we need to call async methods in AppTransaction and all our attempts to make this work have failed so far. It seems as the actor/@MainActor concept is not supported by Swift/ObjC interoperability and without those concepts we don't know how to pass results from the async context to the callers from ObjC. The lack of usable information and code online regarding this topic is highly frustrating. Apple really needs to provide better support for developers if they want us to continue to support the Mac platform with high quality games and applications on the Mac App Store. We would appreciate if anyone can cook up a working sample code how to use AppTransaction in ObjC. Thanks in advance!

We uploaded to App Store Connect a new app version with new subscription groups & items. Everything was approved, and we received the emails from App Store connect, but if we visit our App Store Connect account App, some of these subscription items are still "Waiting for review" for more than 4 days. It has no sense as the email informed us that the new app version and all the items had been approved. The app is online, but some subscription items are not available. We even uploaded a new app version, it was updated, but the subscription items are still "Waiting for review". Has anyone faced this problem? How do you solved it? We have contacted App Store Connect but it is pretty difficult to get real assistance, most of the time they reply with template email answers.

I added my first subscription to my app using StoreKit's SubscriptionStoreView. Everything worked as expected in the debug environment and also in TestFlight. So I submitted my app and subscriptions to App Store Connect, got everything Approved and released. After updating my app through App Store and checking the Subscription View, it just says "Subscription Unavailable. The subscription is unavailable in the current storefront." I waited around 3 days and still getting the same message. Now the very strange behavior starts. I went to App Store Connect, I made and edit to the subscription description, saved, removed the edit, saved, and submitted to review. 15 minutes later the subscriptions appear in my app and everything works as expected. After getting the edit approved, the Subscription View in my app again only showed the message "Subscription Unavailable. The subscription is unavailable in the current storefront." No user is able to see the subscriptions anymore, even though it worked as expected before the edit was approved. So I did the same as before. Again, make an edit to the subscription description, save, remove the edit, save, submit to review. 15 minutes later the subscriptions are again available in my app and it works as expected. This is definitely not the expected behavior and submitting the subscription edits every day is wasting the App Review Team's time as well as mine. I contacted Apple Developer Support but I didn't get any reply back (at least yet). I am not the only one experiencing this. I found a friend online who has the exact same issue, and is able to temporarily solve it by making an edit to the subscription description as well. So far it has been a huge headache, and we are losing customers this way. Please if anyone has experience with this problem, or has any suggestions, they will be greatly appreciated. Thank you so much, Tomas

Hi! Could you please clarify when and why the subscription auto-renewal rate in TestFlight was changed to a daily cycle? Now, the subscription lasts for 6 days! This is causing significant issues in testing. Previously, the 5-minute auto-renewal for weekly subscriptions was an excellent solution. Is there a way to adjust the auto-renewal timing for an account in TestFlight? Documentation link: https://developer.apple.com/help/app-store-connect/test-a-beta-version/subscription-renewal-rate-in-testflight. Thank you for your clarification!

Hi, I have deployed my app on Test Flight, I have two subscriptions, monthly and yearly. User can have one of them at a time and upgrade, downgrade to the other. Upgrade, downgrade, cancel from the Apple Settings worked fine in the sandbox environment when testing locally. Now when I have deployed the app on TestFlight, I was able to purchase the subscription successfully from my app. Now when I want to cancel my subscription from the Apple Settings it gives me the following error after confirming cancellation, 'Your request is temporarily unable to be processed. Please try again later.' Also the other subscription offer (yearly) is also not shown to which I could upgrade, even though in the sandbox I was able to upgrade downgrade from the settings. Another thing I have noticed is that the app Icon or name is not shown anywhere in settings with the subscription. Instead of app icon only empty square is shown. Even though app icon shows fine everywhere else. Can someone please help me figure out this issue?

Hello, I'm currently experiencing issues with IAP subscription setup. The following error appears: "Billing Problem, There was a problem with your subscription renewal. To resolve, turn on Allow Purchases & Renewals, or leave off to test failed in-app purchase attempts and subscription renewals." I'm testing with a sandbox account, and automatic subscription renewal is turned on in the sandbox settings. A notification screen appears at the OS level, and consequently, a DID_FAIL_TO_RENEW error occurs on our payment server. I cannot determine the cause at all, so I would appreciate your assistance in checking this issue.

We have had a small number of users of our mac app complaining that the app suddenly can't detect their subscription or previous purchase history. These users are not new, and have been using the app successfully for some time. In the app we do this using the following (very standard) code at app startup: let result: VerificationResult<AppTransaction> = try await AppTransaction.shared For those users experiencing the failure, the result is coming back as unverified. So far we've been unable to find the cause or a solution, but it seems to have become worse with the release of macOS 15.4. We've tried resetting, rebooting and reinstalling the app. It's worth adding the (probably obvious) that it's impossible to test or fault-find with this, because we can't replicate the issue in a development environment. Any suggestions gratefully received.

I'm using TestFlight to test an app with payment/subscription functionality. I created sandbox accounts in AppStore Connect accordingly to be able to test the subscriptions. I'm logged in with the sandbox account. When I try to subscribe in the App the wrong account (this is my actual real AppleID) is used for the subscription although it is recognized that this is just a sandbox subscription. I tried: logging off/on into the sandbox account creating a totally new sandbox account trying to trigger the payment with no logged in sandbox account The result is always: in the payment popup it is stated that the purchase account will be my original AppleID and not a sandbox account. How can I switch the accounts? Is this a bug at Apple's side somehow?

I have simple non-consumable IAPs set up for an app on macOS. Testing in development with a local .storekit configuration file, everything works as expected. Testing in development with a remote Sandbox, everything also seems to work fine. Product names and prices fetch correctly, I am able to make purchases with a Sandbox account (both US and UK). Once I upload a build into TestFlight, IAPs no longer work. The tester would download the Beta app from TestFlight. They open a license manager and can see all the product names, descriptions and prices are pulled from Apple servers correctly (with the correct local currency as well!). So far so good. When trying to purchase any of the IAP, the following error appears: This is TestFlight so testers are using their real Apple ID. My understanding is that they should continue using their production credentials and a TestFlight Sandbox would be configured behind the scenes automatically. This error always says the users cannot purchase from a US store and must switch to [whatever user’s actual store location is] store. For example, my account is based in the UK, has got a UK billing address and a UK payment method, and the error tells me to switch to the UK store. People in Canada get a similar error - you must switch from the US store to Canadian. The error makes no sense, the account is already in the desired country. Clicking on the “Change Store” button opens the App Store app and displays another error: “Cannot Connect to App Store”. Clicking Retry just results in this errors showing again and again. Clicking OK takes us back to the failed IAP purchase and the final error message appears: “Purchase Error - Unable to Complete Request”. Things I’ve done / checked: IAPs are configured in App Store Connect and available for all regions prices are set for all regions in App Store Connect IAP name and description localisation in English (UK) IAP status is Ready to Submit, I don’t think I can go past that unless I make a production release (which I can’t until we fix the problem) IAP capabilities added in xcode the problem is not account, machine, or location dependent - every beta tester testing my app on TestFlight has the same issue, they each use a different account and have accounts in different countries double checked the App Store account location in the App Store settings - it is definitely matching the store this error is asking to switch to application exits at startup with error 173 if app receipt cannot be found - this one was suggested by the review team, I could not really find any documentation for it review team also suggested I should add com.apple.security.network.client to enable IAP connectivity. I did add that to one of the builds and it did not help. I am not really convinced this is necessary Any suggestions on what to check and what to try? I have run out of ideas.

Please help! I have a subscription IAP failing on tvOS 18.2 at: func makePurchase(_ product: Product) async throws { let result = try await product.purchase() //ERROR OCCURS HERE (See error message below) ... Xcode Console message: "Could not get confirmation scene ID for [insert my IAP id here]" The IAP subscription was working fine on 18.1 and earlier, and the same IAP and code is also running fine on iOS 18.2. The tvOS error on 18.2 happens both in production and sandbox. Are there any changes to StoreKit 2 which might cause this error?

When testing In-App Purchases in Xcode with a .storekit file, I can delete past purchase transactions, so I can re-test the purchase experience. I've switched to using a Sandbox tester and made purchases. However, I cannot find how to delete previous purchase transactions made in the sandbox so I can re-run the tests. Is this possible?

I'm using the iOS simulator with a StoreKit configuration file. I can see that there have been transactions while the app has been closed, but my StoreKit 2 listener is never called with those updates to be able to finish them When I open my app from a cold start. I've added a listener on application(_:didFinishLaunching:launchOptions:) like this: func startObservingTransactions() { task = Task(priority: .background) { for await result in Transaction.updates { if case .verified(let transaction) = result { await transaction.finish() } } } } But the Transaction.updates loop never gets called (have added breakpoints to check). It's only ever called when a purchase is made, or subsequent transaction renewals when the app is open. Only then it will get the previously unfinished transactions. Steps to reproduce: Create an app with a StoreKit config file (with sped up transactions) to purchase an item Make a purchase then quit the app Wait for a bit for more transactions to be made while the app is closed. Open the app from a cold start and none of the transactions will be finished by the listener in your app. Cancel the subscription via the transaction manager. Close and open the app from a cold start. The first transaction will be finished by the listener but none of the others will be. In Apple's docs it says If your app has unfinished transactions, the listener receives them immediately after the app launches Why is this not the case?

Hi, thanks for reading my question. I need help with some odd behaviour with product.purchase() not triggering a confirmation dialog after a subscription has expired and trying to purchase it again. Seeing this in iOS 16.2 and 15.7.2 (haven't tried any other versions) on actual devices, not in simulator. I'm using a sandbox user on the sandbox environment (not using the local store kit config file testing option). Using a newly created sandbox user, first subscription purchase goes through just fine, dialog box pops up, login with sandbox user, get confirmation of purchase and then Transaction.currentEntitlements has one item as expected. It auto renews for 12 times (each time Transaction.currentEntitlements contains the correct results) and then expires, as expected for sandbox. Transaction.currentEntitlements is then also empty, as expected. All good so far. Now I want to test purchasing it again...Call product.purchase() again to renew/start a new subscription and nothing happens, no confirm purchase dialog box pops up at all. The purchase function simply exits BUT returns success (as in the following gets called) but in self.updatePurchasedProducts(), Transaction.currentEntitlements is empty. case let .success(.verified(transaction)):      // Successful purchase       await transaction.finish()      await self.updatePurchasedProducts() if I instead go to Settings->App Store->Sandbox User-> Manage Subscriptions and renew the subscription there, instead of in my app, then Transaction.currentEntitlements has a new entry and all is good again. Alternatively, if I create yet another new sandbox user and logout of the old one I was using, I am once again able to purchase from within the app, so .purchase() once again works as normal. Is there something I am missing about expired subscriptions and trying to purchase them again in the app? Is this a sandbox issue and in production I'll have no problem? The sandbox user has purchasing enabled in Settings->App Store. I've also tried calling AppStore.sync() (which is in my "Restore Purchase" button) before calling product.purchase() after the subscription stops renewing, expires and this issue comes up, doesn't resolve it. Also have a less important question, the initial call to product.purchase(), the one that works as expected, has a bit of a delay before the confirmation dialog pops up, a few seconds, which will probably result in the user clicking the buy button again thinking it didn't work. Is a bit of a delay normal for sandbox? Will it be ok in production? When it fails, and I have to renew in Settings->AppStore->Sandbox user, there's also a bit of a delay after I return to my app, 5-15 or so seconds, before the transaction observer fires and currentEntitlements is checked again, is there a way to reduce this delay? Thank you! Colin @MainActor class IAPManager: NSObject, ObservableObject {  // removed other functions.....   func purchase(_ product: Product) async throws {    let result = try await product.purchase()     switch result {    case let .success(.verified(transaction)):      // Successful purchase       await transaction.finish()      await self.updatePurchasedProducts()    case let .success(.unverified(_, error)):       break     case .pending:       break     case .userCancelled:       break     @unknown default:       break   } }  func updatePurchasedProducts() async {     for await result in Transaction.currentEntitlements {       guard case .verified(let transaction) = result else {         continue       }       if transaction.revocationDate == nil {         self.purchasedProductIDs.insert(transaction.productID)       } else {         self.purchasedProductIDs.remove(transaction.productID)       }     }   } }

Hi all, I am adding the following StoreKit 2 code to my app, and I don't see anything in Apple's documentation that explains the unverified case. When is that case exercised? Is it when someone has tampered with the app receipt? Or is it for more mundane things like poor network connectivity? // Apple's docstring on `shared` states: // If your app fails to get an AppTransaction by accessing the shared property, see refresh(). // Source: https://developer.apple.com/documentation/storekit/apptransaction/shared var appTransaction: VerificationResult<AppTransaction>? do { appTransaction = try await AppTransaction.shared } catch { appTransaction = try? await AppTransaction.refresh() } guard let appTransaction = appTransaction else { AppLogger.error("Couldn't get the app store transaction") return false } switch appTransaction { case .unverified(appTransaction, verificationError): // For what reasons should I expect this branch to be entered in production? return await inspectAppTransaction(appTransaction, verifiedByApple: false) case .verified(let appTransaction): return await inspectAppTransaction(appTransaction, verifiedByApple: true) } Thank you, Lou

My App payment encountered a unkonw((StoreKit.StoreKitError) error = unknown) error in iOS18.2, then the lldb log "Could not find a visible window in the scene for *** purchase."."***" is purchase product id. Why does this error occur, and how can I fix it?

Hello! I am attempting to add Subscriptions to an App that Is already published on the App Store. I cannot get Xcode to actually sync what is in my App Store Connect. When adding the Storekit configuration file, I go through the automatic linking process and select the proper bundleID. The configuration file says 'Synced @ [CurrentTime]' however there are no subscriptions listed in there. I have attempted deleting the file several times, creating a new subscription group. With no success. Do I need to publish the subscriptions without the features first? Upon attempting to write the supporting code that will enable these features within the app, I cannot get Xcode to identify that I have these subscriptions. I have also tried pushing these to TestFlight, still with no success. Thank you.

The error below started today 10/17/2024 (on iOS 18.1 beta 5/6/7 at least) in StoreKit sandbox testing. Outside code/app, I can't even login to the test account in settings->AppStore->Sandbox Account (goes through email/phone confirmation and then silently fails). Tried a different password for a new sandbox test account with no success...Anyone experiencing this? P.S. Status page (https://developer.apple.com/system-status/) shows some related outage from two days ago, but no current problem. Error: Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x3009ca040 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 "Password reuse not available for account The account state does not support password reuse." UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}", "Error Domain=AMSErrorDomain Code=306 "Reached max retry count Task reached max retry count (3 / 3);" UserInfo={AMSDescription=Reached max retry count, AMSURL=..., NSDebugDescription=Reached max retry count Task reached max retry count (3 / 3);, AMSFailureReason=Task reached max retry count (3 / 3);, AMSStatusCode=200}" ), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, storefront-country-code=USA, client-environment-type=Sandbox}

This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates

I'm using Swift to verify receipts in myObjective C Mac Application using the following code: @objc class MyAppTransaction: NSObject{ @objc class func checkReceipt() async -> String { do { let verificationResult = try await AppTransaction.shared switch verificationResult { case .verified(_): return "VERIFIED" case .unverified(_, _): return "NO RECEIPT" } } catch { return "ERROR" //(StoreKit.StoreKitError) unknown } } } Starting today with my upgrade to Sequoia 15.4 and XCode 16.3 receipt validation is broken. The function is going to the catch and returning "ERROR" I can't set a break point in the do {} but if I set one at the return "ERROR", in the debugger error = (StoreKit.StoreKitError) unknown. the Compiler logs an error:Failed to parse AppTransaction: missingValue(for: [StoreKit.AppTransaction.Key.appTransactionID], expected: StoreKit.BackingValue). Reading the developer documentation I can't find anything about these struct members. I tried to use refresh() to get a receipt like I used to with exit(173) but the compiler says refresh () not found. This is extremely troubling because I can't debug my receipt validation code and I don't know if this will happen to my users. Do I just have to trust Apple that my users will have an application with a receipt attached? What can I do?