Hello, I have recently received a trademark infringement claim against my app. The claim did not specify exactly how I am infringing, or supply any other actionable information. However they did mention they filed at the USPTO. Nevertheless I pulled my app from the U.S app store to prevent any unintentional infringement, and contacted the complainants to resolve the situation. It's been a few weeks since then and I haven't heard anything from the complainants. Meanwhile Apple is reminding me to resolve this conflict. Does anybody here have any advice on how to proceed? I have tried getting in touch with AppStoreNotices@apple.com but they do not appear to reply. Thanks!

When I try to publish a new version of our app I am met by a popup "Agreement Update" "The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account on the Apple Developer website." I am not the account holder. But im confident he agreed to this around the 14-18 of October. He is not prompted with anything when logging in and going to agreements. Any suggestions?

I'm currently experiencing the same problem that many have had with error 422 "Beta contract is missing." I read that I should contact Apple support, but when I try to access the support page and log in with my credentials, the page doesn't load and I can't generate a ticket to resolve this problem. I get the message "There was an error processing your request. Please try again later." And when I inspect with Safari it shows me this information: "errors" : [ { "id" : "9be0314c-3bd5-4143-a625-602322d7156e", "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] This is when I want to share the most recent build of my app with external groups through Testflight, but additionally, when my internal testers try to access it through Testflight app, it shows the error "The requested app is not available or doesn't exist." Could someone tell me what process I should follow or where I can correctly generate the ticket for my error? Since the Apple support page does not load. Thanks!

Apple ID: 1250312807 App: X‑VPN Date of Issue: July 16, 2025 On July 16, our app X‑VPN was inexplicably removed from the App Store search results for the high‑traffic keyword “VPN”. There was no prior notice, no reason given, and no policy violation cited. We consistently held a Top 3 ranking for “VPN” for several years, so this sudden disappearance is inconsistent with normal algorithmic fluctuations and strongly suggests manual suppression. Normally, App Store search displays five organic results before any editorial content. However, on July 16, the search for “VPN” showed only three apps, skipped positions #4 and #5, and jumped straight to editorial/promoted content—further evidence that our app has been intentionally hidden. We have already contacted the Apple Search team, but their responses insist that “everything looks normal.” Given that “VPN” generates over 200,000 searches per day, it is highly unlikely for a Top 3 app to vanish without cause. We are confident this is manual action. We have exhausted all known channels and don’t know where else to raise this issue. Could someone please investigate and provide a clear explanation?

My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode. My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.) What should I do to fix this?

I accidentally clicked on tvOS instead of iOS for a new build. So now I have a "tvOS Prepare for Submission" item in the left panel of iTunes Connect. I have no plans to make a tvOS version, so is there any way to remove that?

Hello Apple Developer Support, I’m writing with a mix of enthusiasm and frustration after more than six months of full‑time development on my macOS window‑manager TilesWM (a feature‑rich competitor to Magnet, Divvy, BetterSnapTool, etc.). I have completed the Application, the product page, a knowledge-base with 90+ entries, an in-app onboarding flow, preparing the feedback-hub for submissions, all required marketing assets and finally; signing up for the $99 Developer Program... I am now blocked at App Store Connect validation. What I’m trying to submit App name: TilesWM Bundle ID: dev.steinhorst.tileswm Core functionality: Detect window movement & resize windows, optional global hot‑keys, persistent user settings are stored in a SQLite-DB located at: ~/Library/Application Support/<bundle‑identifier> Privacy: No analytics, no data collection, no runtime downloads. Tested on: macOS 15.6.1 (Apple Silicon M1) & macOS 26.0.1 (M3‑Max). The app works exactly like the existing mainstream window managers: it runs non‑sandboxed and requests Accessibility (AX) permissions on demand to control other windows dimensions and positioning. Validation errors Validation failed Invalid Code Signing Entitlements. Your application bundle's signature contains code signing entitlements that are not supported on macOS. Specifically, key 'com.apple.security.accessibility' in 'dev.steinhorst.tileswm.pkg/Payload/TilesWM.app/Contents/MacOS/TilesWM' is not supported. (ID: 13b13813-edd6-4be6-b392-9db5bddd39a0) Validation failed App sandbox not enabled. The following executables must include the "com.apple.security.app-sandbox" entitlement with a Boolean value of true in the entitlements property list: [( "dev.steinhorst.tileswm.pkg/Payload/TilesWM.app/Contents/MacOS/TilesWM" )] Refer to App Sandbox page at https://developer.apple.com/documentation/security/app_sandbox for more information on sandboxing your app. (ID: 28aa17e8-e7b2-4f3f-8def-15922c68ec8a) . In short, App Store Connect refuses to accept an app that uses the Accessibility API and is not sandboxed. Yet the same capability is openly used by Magnet, Divvy, BetterSnapTool and other competitors that are currently on the Mac App Store. Why this matters to me I am a full‑stack engineer with 15+ years of enterprise experience; side projects keep my skills sharp and give back to the macOS community. This would be my entry to the software-side of MacOS, the next product-ideas are scribbled already. Over the last six months I have designed, coded, documented, created marketing assets, purchased a domain, paid for hosting, and funded the Apple Developer Program, all in good faith that the app could be submitted. What I need help with Clarification – Is the com.apple.security.accessibility entitlement truly unsupported for macOS distribution, how can Magnet and other competitors exist in that case, shouldn't they be able to receive competition? Guidance – If sandboxing is mandatory (even though the competition doesn't use it either, looking at their entitlements with codesign -d --entitlements :-<path>). What is the recommended way to retain full window‑management functionality while remaining within Apple’s policies, I tried sandboxing it, but the only app I was able to "resize" was TilesWM (my App) itself. Additional resources A "basic"-demo video, feature comparisons, FAQ & knowledge-base as well as the feedback hub: https://www.tileswm.app I appreciate any insight you can provide. My goal is to bring a polished, useful tool to the Mac App Store while fully respecting Apple’s security requirements, without having to discard months of work or resort to an external distribution model. Thank you for your time and assistance. Best regards, Denis Steinhorst Full‑Stack Engineer – macOS enthusiast Bundle ID: dev.steinhorst.tileswm

Hi everyone, I’m facing a persistent issue where App Store Connect invitations are marked as "Invalid" or "Expired" the moment the recipient clicks the link, even if it was sent just minutes prior. I have already tried the following troubleshooting steps without success: Removed and re-added the user multiple times. Sent invitations to different email addresses (different domains). Changed the assigned Roles (tried Developer and Support). Tried opening the invitation link in Incognito/Private mode and different browsers. Despite these attempts, the link remains invalid. Is there an ongoing server issue or a specific workaround for this? Thanks in advance for any help!

For the past couple of days having a problem with Xcode 26.4. When I try to upload an archive to App Store Connect, it gets stuck on "Uploading". I see the progress bar about 70% full, and a "Preparing to upload xxxx.ipa" label below. Letting it sit overnight, restarting Xcode, machine, etc. and the same result. Anybody else seeing?

Hello, We're experiencing an issue where our app’s in-app subscriptions are flagged as “Missing Metadata” in App Store Connect. After contacting Apple Developer Support over the phone, we've been informed two seperate times by two different support agents that this is because we don't have a screenshot associated with either subscription (we have a monthly and yearly option). While I can continue to see in App Store Connect that a screenshot is present, Apple Developer Support informed us that no screenshot associated with either subcription. Even after deleting and reuploading, we validated this issue persists. When talking with App Review, they provided this answer multiple times: Guideline 2.1 - Performance - App Completeness We are unable to complete the review of the app because one or more of the in-app purchase products have not been submitted for review. Specifically, the app includes references to Radar Pro but the associated in-app purchase products have not been submitted for review. Next Steps To resolve this issue, please be sure to take action and submit your in-app purchases and upload a new binary in App Store Connect so we can proceed with our review. Note you must provide an App Review screenshot in App Store Connect in order to submit in-app purchases for review. Learn more about required in-app purchase metadata. This does not resolve this issue as changing the version from 1.0 to something else still does not present any additional UI to associated our subscriptions with our app in the main view or submission confirmation view. Per Apple guidelines in the "Subscriptions" tab: Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first subscription has been submitted for review, additional subscriptions can be submitted from the Subscriptions section. Learn More Apple Developer Support recommended this is the best option for us to continue forward since they don't offer technical support. Any help resolving this issue would be greatly appreciated as it’s the only issue blocking re-review of our app. Thanks in advance.

Hello, I am trying to upload a watchOS standalone app to App Store Connect using Xcode 26.3, but Organizer does not show the “App Store Connect” upload option. It only displays: • Release Testing (Ad Hoc) • Enterprise • Debugging Project setup • Target type: watchOS App (standalone, not companion) • PRODUCT_TYPE = com.apple.product-type.application • PRODUCT_BUNDLE_PACKAGE_TYPE = APPL • WRAPPER_EXTENSION = app • SUPPORTED_PLATFORMS = watchos watchsimulator • Archive configuration: Release • Base SDK: watchOS The app does not depend on iOS. Bundle ID Originally: com.example.app.watchkitapp Recreated as: com.example.app HealthKit capability enabled in: • Developer Portal • Xcode (Signing & Capabilities) Signing • Apple Distribution certificate active • App Store provisioning profile created • Manual signing configured for Release (Apple Distribution + App Store profile) • Also tested Automatic signing • Deleted old Ad Hoc profiles • Cleared Derived Data and regenerated archive App Store Connect • App created successfully using bundle ID com.example.app • Account role: Account Holder • No pending Agreements, Tax, or Banking items Despite a valid Release archive signed with Apple Distribution, Organizer only allows Ad Hoc distribution and never shows “App Store Connect”. Is this a known issue in Xcode 26 affecting independent watchOS apps, or is there an additional configuration step required? Thank you.

I've seen several posts for this issue posted over the past few weeks with ZERO response from Apple. On the screen where we need to input an age rating, we're seeing "No Age Rating", with no way to get around it. The bigger question here, though, is: HOW MANY OF US HAVE TO SUBMIT THIS ISSUE BEFORE SOMEONE THERE GETS OFF THEIR ASS AND HELPS US OUT?!!!!

Has anyone successfully completed DSA compliance phone number verification using the "receive a phone call" option? It seems that Apple first tries to send an SMS. You then have the option to resend another SMS, to receive a phone call, or to upload documents. When I choose to receive a phone call, it seems that the Apple system calls me but it hangs up without reading out a code. Has anyone got this to work?

Once, the App Store empowered indie creators - small teams could launch great apps and find users easily. But in 2025, that era feels long gone, with algorithms, big players, and pay-to-win discoverability reshaping everything. Is there still a real chance for indie iOS developers today, or has Apple’s evolving ecosystem made independent success nearly impossible?

Apple Store Connect returning 500 error when trying to upload a new build of my app. Any idea why? Error from network tab is: { "errors": [{ "status": "500", "code": "UNEXPECTED_ERROR", "title": "An unexpected error occurred.", "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." }] }

revenuecat is asking for the in app subscriptions to be approved first in order for the pay wall to display and function properly, but apple support keeps flagging them as "developer action needed" and complaining that they can't access in app subscriptions. what do I do?

Hello, Our Xcode Cloud builds are successfully archiving but fail every time during the "Export archive for app-store distribution" step. The issue appears to be a persistent authentication failure with App Store Connect that we are unable to resolve. Primary Error: The build logs show a critical authentication failure. IDEDistribution.critical.log shows: App Store Connect request for store configuration failed for account Session Proxy Provider... Unable to authenticate with App Store Connect. DVTITunesSoftwareService.log specifies the error is DVTITunesSoftwareServiceFoundation.DVTServicesSessionProviderCredentialITunesAuthenticationContextError.proxy. The build process eventually terminates during the IDEDistributionSymbolsStep with an Rsync failed error, which we believe is a symptom of the earlier authentication failure. Troubleshooting Already Performed: We have already taken the following steps without success: Verified the account used for the integration has "Account Holder" and "Admin" roles. Confirmed that Xcode Cloud's automatic signing is working correctly and is able to create new provisioning profiles. Thoroughly checked the App Store Connect web UI under Users and Access > Integrations > Xcode Cloud for a way to reset the connection, but no such option exists. Removed and re-added the Apple ID in the Xcode application's settings (Xcode > Settings > Accounts) on a local Mac. Our hypothesis is that the integrated authentication session between Xcode Cloud and App Store Connect is invalid or stale, and there is no user-facing way to reset it. Has anyone else encountered this "Session Proxy Provider" authentication error with Xcode Cloud? Is there a known solution or a different method to force a re-authentication of the service connection? Any guidance from Apple engineers or other developers would be greatly appreciated. (Developer Support Case: 102717975870)

Every time I try to focus on the subtitle field in the App Clip section, I encounter an error (as shown in the attached screenshot). This is blocking us from uploading a critical version of our app. We need assistance to proceed with the submission. I’ve already tried using Chrome, Safari and Firefox, but the issue persists.

I click in App Store Connect to view my app but there is a dns error. Tried Brave and Safari but have the same result. I just did update my Mac to Tahoe 26.4 . This site can’t be reached olympus-int.itunes.apple.com’s DNS address could not be found. Diagnosing the problem. DNS_PROBE_POSSIBLE