Hi, I have a completely new release of my app coming out with a new tech stack. I noticed that only 1% of my users were on iPad so the new app was not created to be 'compatible' with iPad including how it looks on iPad. Can I release this new version of the app only for iPhone? Or because it was previously available for iPad I have to release for iPad as well? Really appreciate any support/guidance on this. Thank you!

We have an iOS app which is currently available in AppStore. Now we are enabling Mac Catalyst support for the Mac users. As our app is contains In App purchases and it is working fine in iOS devices. But when we try to purchase subscriptions from Mac Catalyst app using TestFlight, it gives the error “Your account is not valid for use in the U.S. store. You must switch to the Japan store before purchasing.” Then after we have checked an AppStore region and the region is already Japan. Any assistance would be appreciated.

Hi everyone, We're fighting an issue that's driving us up the wall. We developed an Apple Watch Only standalone app, which cost $2.99; once you paid, you could download and use the app on your Apple Watch. We've released a companion iOS app for iPhone that goes into the same bundle (as it's the same app, now supporting two platforms). Nevertheless, the Watch app is still available as a separate app (you can download the Watch app only if you wish without needing to download the iPhone app as well). The iOS companion reads information from the watch and provides more insights into the data it displays. Similar to the sleep tracking apps where you use the watch to sleep and track and the iPhone to see the results. When we released the latest version, including both, we changed the price to Free in all countries. After this, we now have a huge problem we haven't been able to solve: Our existing users (who paid for the Apple Watch-only app) cannot download the companion iOS app. If they go to the App Store, it'd just say "Purchased" with no option to download it (nor the "Get" button or the "Cloud" icon). If you go to your App Store account in your iPhone and then to "Purchases," the app won't appear there. Because technically, you never bought it, and it's now free. If you do the same on your Apple Watch, you can still see the app on your purchases, but that would only download the Apple Watch app, not both. But on top of that, I want my users to be able to download the companion app from the App Store with their iPhones because that's what they'll do anyway (only 9% of our app downloads happen straight in an Apple Watch; most come from iPhones). Did anyone have this problem? I'm already talking with support because this is having a very negative impact on our app, and it all looks to be a bug on the App Store or an edge case that Apple hasn't considered. The thing is, I experienced this issue myself with an app from another dev previously where I had the Apple Watch app installed and paid for it. When I wanted to download the companion they released, it was impossible for the same reasons stated above. He managed to fix it, but I couldn't find any information.

Question: Does anyone have experience or documentation on how to get an App Clip to show on Apple Maps for a location? What I've tried: I have tried to associate my App Clip with an Apple Maps location. We are working with a physical restaurant that has an Apple Maps location, our full app is listed there but not the App Clip. I've gone through the steps of setting up the Advanced App Clip Experience and giving it the location we want it associated with, and have gone through Apple Business Connect and done all the setup there to get the full app to show with the location, but the app clip still does not show. I've contacted Apple Support and they gave me the criteria of "The App Clip is hosted within the app" and "The app is associated to the same physical location". When asking for clarification with the first criteria they said they could help and closed the chat.

Hello, I am looking for help with displaying Smart Banners on mobile devices. What is the preferred coding that can have Smart Banners appear on all devices? I am having an issue where an Smart Banner is not properly functioning as I would like it to. I would like the CTA (Call-To-Action) to be positioned on the top of a mobile screen. If a user has the mobile app already, it should read OPEN and opens into the app when it is clicked. If the user does not have the app, it should read GET and take a user to the mobile app store when it is clicked.

Hi, For 10 days now we've been rejected with no answer. I am afraid Apple will never answer us... and 3 years of development down the drain. My team and our whole families are waiting but as the days go by, it is looking more and more grim for us I am afraid. Is there anything we can do? Our game had a decent rating and audience reception so far. All of our code is built by us over thousands of hours. We have alot of features that competitors do not have, this was even mentioned by several Youtubers and called out as a unique game. Guideline 4.3(a) - Design - Spam We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Any advice would be so appreciated ! Thank you, Alex

I'm an indie developer. My latest minor update for my game which has been on the Mac App Store for 13 years and which has spent time at #1 on the download charts just started getting rejected for the following reason: Guideline 2.5.2 - Performance - Software Requirements The app installed or launched executable code. Specifically, the app uses the itms-services URL scheme to install an app. However my app is certainly not installing any apps and to the best of my knowlege it is not using any itms/itunes/etc. type URLs in any way, so I can't figure out what would be triggering this claim. Inquiries as to what app I am supposedly installing or what URL I am supposedly using have yielded 'no further information can be provided'. Has anyone run into something similar? Any ideas on obscure scenarios that could trigger this particular rejection? Or any advice on what one should do in my situation? I feel a bit stuck. Has anyone had luck with the appeal process for this sort of thing (to at least get more information)?

Sales and Trends section in App Store Connect is down and showing error for the last 2 hours. Are you experiencing the same issue now?

I’m seeing an error message when trying to upload/validate my Archive. “Provisioning Profile failed qualification. ”
Profile Doesn’t match the entitlement’s file’s value for com.app.developer.networking.entitlement.

 My app uses Local Push Connectivity (NEAppPushProvider) and requires the App Push Provider entitlement. My profiles are set to include the Local Push Connectivity entitlement instead of Default. I don’t (cant’t?) automatically manage signing because of this. My provisioning profiles are set to use the Local Push Connectivity entitlement instead of default. 

 My entitlement files for each target have 
com.apple.developer.networking.networkextension app-push-provider This is my first upload since upgrading Xcode to 15. And My first upload since I updated my profiles. This was working for years, but I think either I rebuilt my profile wrong or something has changed on Apple’s end ( Xcode, reqs etc). I’ve double/triple checked everything and rebuilt my profiles over. I’m stuck.

My product has monthly and annual subscriptions. I understand that apple will handle charging the correct sales tax for us. However, we do not need to charge sales tax in most states. We only have operations in California and will not reach nexus in any others states for many months or maybe years. How soon we reach nexus and therefore need to charge will depend on our revenue across web, apple devices and google devices so we’ll need to be able to turn on charging sales tax by state individually. Does anyone know how we configure which states we need to charge sales tax in please as I don’t see how to configure that.

Hello everyone, I’ve recently released an app on the Apple Vision Pro App Store, and I believe it could be a strong candidate for featuring. I’ve already filled out the necessary forms for getting featured a few times, but I haven’t heard back, and it’s been over a month. I don’t mean to sound overly confident, but I genuinely think my app has the potential to be featured. If my app isn’t eligible for being featured for some reason, it would be great to know why. Additionally, if it doesn’t get chosen for featuring, is there someone specific I can contact for more information? I’d appreciate any insights or advice on how the featuring process works or how I might be able to improve my chances. Here is the link to my app: https://apps.apple.com/us/app/the-simulation-archive-1147/id6639664425 Also, I have the featuring artwork ready to go, but I understand I need to get it featured first to upload it. Thanks in advance for your help!

While we have shared any product link to the user. If the user doesn't have our app, it will be taking him to the app store and after installation, we need to show that product page to him. So, how can we get that shared link after installing the app from the app store. Can you share any reference code if available.

In what cases does the transaction in the 'signedTransactions' property array respond with more than one transaction? Is it the case that the in-app purchase product type is 'Auto-Renewable Subscription'? https://developer.apple.com/documentation/appstoreserverapi/look_up_order_id https://developer.apple.com/documentation/appstoreserverapi/orderlookupresponse

I’m trying to upload a build to App Store Connect. During the build upload process, at the final step, I get the following error: “Invalid Info.plist value. The value of the EXExtensionPointIdentifier key, com.apple.live-lookup, in the Info.plist of ‘Livecaller.app/Extensions/CallerIDExtension.appex’ is invalid. Please refer to the App Extension Programming Guide at https://developer.apple.com/library/content/documentation/General/Conceptual/ExtensibilityPG/Action.html#/apple_ref/doc/uid/TP40014214-CH13-SW1.” In my app, I am using the new Lookup Caller ID Extension feature: https://developer.apple.com/documentation/sms_and_call_reporting/getting_up-to-date_calling_and_blocking_information_for_your_app I cannot use any other identifier, as the extension will not work otherwise. Am I missing something? What do I need to do to be able to upload the build to TestFlight and submit it for review?

I released new version iOS App. Changed field Support URL, added url with custom get params (https://my-site.com?appSupport). When I look web page of my app (apps.apple.com) I can see my changed Support URL. When I use App Store app (ios/macos) - Support URL not same with web version. Maybe necessary change Support URL for App Store app another way?

Hi, We've been leveraging AppClips on iOS for a while now to distribute native-app quality AR experiences (utilising ARKit and RealityKit) with the accessibility of a website. This has been a crucial differentiator for us and is a core driver for our business. Since our authoring tools also allows to run the same AR experiences on Vision Pro it would be amazing if they could be triggered by App Clips here as well. We've got this feedback from clients and users multiple times and since there seems to already be some basic App Clips support (e.g when registering the custom lens inserts) integrated into the system we would immensely appreciate if this feature could be opened up for 3rd party developers as well. Associated feedback ID: FB13348462 Thank you!

I added new dark and tinted variants of my app icon for iOS 18. (It is a single size in Xcode.) Everything works fine when the app is installed — the home screen uses the correct version of the app icon depending on the appearance. Even in the TestFlight section of App Store Connect, the correct full-color icon is used. However, in the upper left of App Store Connect, and most importantly on the customer-facing App Store, the grayscale/tinted version of the app icon is now being shown! This is not at all what I want — does anyone know why this is happening and how I can get the App Store to go back to using the regular full-color icon?

Hi all! I got the application approved for publication in the AppStore, after which I got an error that some agreements are outdated and need to be updated by going to the business tab, all my agreements have the status “Active” and I can’t change anything. How should I deal with such a situation? There is no “Submit application to AppStore” button. The app has been in this status for a week now and nothing is happening.

We are updating our app and would like to temporarily unpublish it from the app store so that new users don't find and download our app. Is that possible? And if we unpublish the app, is it easy to get it added back to the store? Will we still have access to our app store assets and content?

So our app was originally kicked back because it's a calculator for our company. So they said to make it a private app, it is approved, but how do I get it to my team? I'm so confused by all of this.