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All the builds uploaded to TestFlight have expired.
We are having external testers use TestFlight through a public link. Without any prior notice, all of our TestFlight builds suddenly expired, and even newly uploaded builds encounter errors before being released. We were able to resolve the issue twice through inquiries, but the same situation occurred again immediately. We are now making a third inquiry, but could you please advise us on how to avoid this problem?
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App stuck in review for 2+ weeks — worried about upcoming release
Hi everyone, I’m relatively new to the App Store and currently navigating a review situation. I’d really appreciate any advice or perspective. Here’s the timeline: Aug 11: I submitted version 1.3.0 of my app (App ID: 6742771536). Aug 12: The status moved from “Waiting for Review” to “In Review.” Since then, it has remained in In Review for about 13 working days without further updates. In the past, my submissions have typically moved through review more quickly, so I’m wondering if there’s anything I might be overlooking. I do have a pre-order release scheduled for Sept 2, 2025, so I want to make sure everything is on track. ❓ My questions: -Is it normal for some apps to remain in “In Review” for this long? My previous version was approved within a few hours. -Should I cancel the review and resubmit? I saw folks here mentioned that is a bad idea. -Could there be any metadata or review note details I should double-check? -For newer developers, is this something that occasionally just happens as part of the process? Thanks in advance for any guidance — I’d love to learn from the experience of others here.
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App Store Review - Access to App with 2FA Enabled
I am a CTO and iOS app developer implementing Two-Factor Authentication (2FA) in our application. Our app now requires 2FA for all user accounts. We need guidance on how to provide test access to the App Store Review team. Since the login factors are device binding and Biometrics or password, a tester from your review team will never be able to fulfill the device binding requirement since the account has not been setup on their device. We cannot disable 2FA for some test accounts, as suggested in other forum posts, as this would introduce a major security risk for our application. What is the reccomended approach here? What information should we include in the "App Review Information" section to help reviewers access our app?
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Error when attempting App Privacy change
I'm having issues with app review and need to change my App Privacy settings for location. Changing my settings worked fine for 'Precise location', but attempting any change to 'Coarse Location' results in an error: 'An error has occurred. Try again later.' This means I am unable to get my app past App Review, and this is going to cost me a lot of missed financial opportunities. Does anyone have any idea what I can do? I mentioned the error in a submission to App Review, but the response was unhelpful.
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xcode changes dsym bundle identifier
I have included a number of plugins with my app. If I get xCode to compile a dsym file, it changes the identifier from x.y.z to com.apple.xcode.dsym.x.y.z When I try to upload it, it gives the error Invalid Bundle. The application bundle may not contain tools or frameworks provided by Apple, or using bundle identifiers in the 'com.apple.' namespace. Invalid bundle: [hk.cinder.Monitor2.pkg/Payload/Monitor2.app/Contents/Resources/Modules/Release/BIS.bundle.dSYM], with bundle identifier 'com.apple.xcode.dsym.x.y.z.BIS'. (ID: 3c2029d4-93fb-48fe-8ec0-c2c28a810167) Anyone got any idea what is going on?
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Fetching app version release dates with App Store Connect API
What App Store Connect API endpoint(s) do I need to use to get the release dates of an app's various app versions? On App Store Connect itself, I can navigate to a given app and select "History", on the left side under General. See screenshot: In the screenshot, you can clearly see that version 1.9 became Ready for Distribution on Nov 12, 2024 at 3:28 AM, and that version 1.10 became Ready for Distribution on February 18, 2025 at 8:10 AM. However, I haven't been able to find to get any of these detailed status history via the App Store Connect API. Specifically I'm looking for release, or "go live", dates for the various versions of a given app. I'd have expected one of these API endpoints, or some combination thereof, to include this information in some way, but I'm just not finding it: GET https://api.appstoreconnect.apple.com/v1/apps/{id}/appStoreVersions GET https://api.appstoreconnect.apple.com/v1/appStoreVersions/{id} GET https://api.appstoreconnect.apple.com/v1/apps/{id}/builds GET https://api.appstoreconnect.apple.com/v1/apps/{id}/reviewSubmissions I've submitted FB16730940 and also via TSI.
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App Store Rejection for Non-Public API usage- "pacga"
Our app was recently rejected during review under the Guideline 2.5.1 - Performance - Software Requirements, with the reason that we’re using a non-public API: "pacga" However, based on our investigation: We are not explicitly calling this API in our code or in any linked frameworks. We ran the suggested checks (strings, otool) on the app binary and included frameworks, and found no private API usage. From what we understand, "pacga" is not an API at all, but an ARM64e instruction (Pointer Authentication Code Generate Address) automatically generated by the compiler for devices with ARM64e support (A12 and newer). This is part of Apple’s Pointer Authentication (PAC) security mechanism introduced in iOS 12. Sharing a few references: https://developer.apple.com/documentation/security/preparing-your-app-to-work-with-pointer-authentication https://www.usenix.org/system/files/usenixsecurity23-cai-zechao.pdf https://clang.llvm.org/docs/PointerAuthentication.html#id9 Given this, we suspect the rejection might be a false positive triggered by the presence of this instruction in the compiled binary rather than actual private API usage. Has anyone else run into a similar rejection recently? If so, how did you resolve it with App Review? Thanks in advance.
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App Analytics and Sales and Trends showing no data despite confirmed purchases - QR Master Plus
Hello, I'm experiencing an issue with my iOS app "QR Master Plus" where no data appears in App Analytics or Sales and Trends sections, despite the app being live for over a month and having at least one confirmed purchase from a non-developer account. App Details: App Name: QR Master Plus Published: Over 1 month ago Status: Live on App Store Confirmed sales: At least 1 purchase from a non-developer user account Issues: App Analytics shows completely empty/no data Sales and Trends section shows no data This persists despite confirmed purchases I've verified that: The purchase was made from a regular user account (not a developer account) The app has been live for sufficient time All app metadata and settings appear correct in App Store Connect Questions: What could be causing App Analytics and Sales and Trends to show no data despite confirmed purchases? Are there specific settings or requirements that might be preventing data from appearing? How can I troubleshoot and resolve this issue to get proper analytics and sales data? Any guidance would be greatly appreciated as I need this data to understand my app's performance and user engagement. Thank you!
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Mac Catalyst not respecting Display Name
Having a problem where the Mac Catalyst version of my app shows the full App Store Connect name instead of the shortened name. When I compile it on Xcode and run it locally, this doesn't happen. However, when installing from TestFlight it does. -- App Store Connect: AppName: RSS Reader Display Name: AppName -- On macOS only, it displays as "AppName\ RSS Reader" in ~/Applications/ when distributed via TestFlight. How can I correct this? An iPad app running on Mac has no issue, its only when I enable the Mac Catalyst build target.
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App Store Connect is unavailable
I tried to use the Connect app this morning and it said a developer account was needed. On the contrary, I am the account holder, which is what the CTA to fix the issue in the app stated to ask for access from. Then I tried to sign in directly on the website and it also didn't respond there. FB19906255 - App Store Connect: Connect app not responding and neither is App Store Connect portal Aug 26, 8:15 AM Central Posting in case others run into this, I have not seen the developer status page report anything yet: https://developer.apple.com/system-status/
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Google showing outdated iOS app icon in search results (icon was changed 8 months ago)
We updated the icon for our iOS app over 8 months ago. The new icon has been live in App Store Connect and on the App Store listing since then, and the old icon is no longer included in the build or metadata. However, when searching for the app on Google from an iOS device, the App Store result (on Google) still displays the old icon. Everywhere else (including the App Store itself), the new icon shows correctly. What we've tried already: Triple checked that the old icon is not present in the app build or website Added MobileApplication schema with the new icon to our website Waited... (8 months and counting) It seems this might be related to how App Store metadata is cached externally. Has anyone else run into this, and if so, did you find a way to get Google to refresh the icon it shows in search results?
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