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Active Paid Subscriptions dropped to 0 suddenly on App Store Connect
Hello, I noticed that on September 18, 2025, my Active Paid Subscriptions metric in App Store Connect suddenly dropped to 0 (-100%). However, my subscribers are still active and visible in RevenueCat and Superwall, which both confirm that users have not canceled their subscriptions. This makes me believe it is an App Store Connect reporting issue rather than an actual churn. Could you please confirm if this is a known data delay/bug, and let me know when the metric will be corrected? Thank you for your help
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648
Sep ’25
Files app iOS 26
Ok, so I’ve downloaded iOS 26 for the iPhone and iPad and there are a couple of points bugging me. Why oh why would somebody think that it was a good idea to remove the ability to scroll through photos in a folder in files? Where in their tiny minds did they think that opening a photo, viewing said photo, then closing photo to then open the next photo in sequence was a better or more productive way than just swiping left and right? I mean, seriously!!! And why the need for a separate Preview app when it worked fine opening files in the Files app?! I deleted the Preview app from my iPhone to see what difference it would make, but alas it made things worse. Now, because there’s no Preview app, Files wants to open my photos in an image editing app called Afterlite! I checked settings for the files app, and the only options I have for opening photos are Afterlite (which it’s decided to make default), the Photoshop app, or iMovie! Does anyone have any ideas how to get photos stored in the Files app to open IN the Files app or at least the Photos app? Just when I thought they’d come to their senses and sorted out that god awful iOS 18 Photos app, they go and do something like this! Also, can someone explain to me what the point is of having a month and year view in the Photos app? When I sort by month and pick a particular month or date in a month, instead of showing just those images taken that month, it just takes you back to the view with ALL of your photos? Surely if you have thousands of photos on your device and you want to see only photos on a particular date, it would make sense to show only the photos from that date. Even if it generated automatic albums under the album view for each month and year that would be something!
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457
Sep ’25
Apple, please protect developers' legitimate rights.
As developers of an app with a free basic version and a paid premium version, we recently received a malicious review on our premium app. The review falsely accused our app of being a scam and baselessly claimed it was error-ridden. This comment is clearly malicious and designed to dissuade other users from purchasing our app. The most critical point is that we haven’t had any sales records in that region recently. In response to this review, we promptly contacted Apple Support but received only a generic, templated response stating that no action would be taken. We followed up with another complaint about the review, but it was still dismissed. Apple Support provided a link to their guidelines, and within those guidelines, we found specific clauses that Apple should act upon in cases like this. We sent another email pointing this out, but we’ve received no response since. It feels like developers are left defenseless against such malicious reviews. When we face these attacks, there’s no fair judgment, and Apple doesn’t uphold the very policies it has set to protect developers’ rights. If this continues, how can developers trust this platform to safeguard their basic interests?
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172
Aug ’25
My Developer Account is Locked
Hello, My developer account was closed last week. In a conversation with Apple support, I was informed that the account was closed due to “inactivity”, but the account has always been in regular use and I was preparing to release an app last week. Now all my work is at a standstill because the account is “Acount Holder” and Apple Turkey Support team states that this account will never be reopened and that there is no support service for Developer account in Turkey. I asked for support for the Developer account globally, but they couldn't find it either. What can I do about this? My account was not inactive and I was constantly testing my apps via testflight and I submitted the latest version last week. Which department should I contact?
5
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639
Mar ’25
CarPlay Image Issue on iPhone 17?
Has anyone else had any issued with their CarPlay with the new phone? My screen gets distorted and you cannot make up anything that shows up on it, it's specific to the new phone since I have also tried it with an iPhone 15 Pro and iPhone 13. I have updated my car's firmware, reset it, reset my phone settings (per Apple's request) and nothing seems to be working, and unfortunately since I'm on the beta they are limited with the assistance they are able to provide to me.
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161
Oct ’25
macOS 26 Tahoe beta 1 - Cannot login
A few days ago I installed beta 1 of macOS 26 Tahoe on a spare MacBook Pro 14-inch M4. Everything went well, and it looks okay (well, I don't like it at all, but hey-ho), and I shut it down. I started it up today, and it rejects my login password every time, then locks my account. When I click the link to "Restart and show password reset options" I'm asked for my Apple ID details, so I enter the correct email and password, then the MBP reboots and I'm back on the login screen with no indication that anything has changed. Guess I'm stuck now... FB18364657
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669
Sep ’25
Bring Back Launchpad
So, I started with the developer beta on Tahoe a couple months ago. I gave the new Apps.app a fair shot.... I HATE it. Finally used a terminal work around to get Launchpad back up and running. Now with the release of the Public Beta and Developer Beta 5, Apple has nerfed the Launchpad.app altogether. Apple, listen to your customers. Yes some people really love spotlight but not everyone wants to scroll through a list of apps as long as my leg because, my PTSD brain won't let me remember the name of the app to type into spotlight. The Launchpad app had a great visual reference for those of us with poor memory function. Bring it back, and let your customers choose which one they want to use.
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75
Aug ’25
General question about use of disassembled Apple products.
If I want to display my corporations digital position would it be considered legal to use an iPhone SIM card reader as it seems to have a “data” point that hints at the idea of stabilization of intelligence that be found both off line and online. I did a little research and it said Apples proprietary patents are referring to the size, ejection, magnetic trigger etc which leads me to want to know if the idea of using a SIM card reader to position the corporation as it uses a $USD specimen data file to position the idea of the corporation into a tangible format. The part I’m referring to is the iPhone 11 sim tray and reader. The picture refers to the idea of the point on the back being similar to the ***** eye as something similar to the dollar seal. I want to be a winner in the industry, I’ve got 50 plus “winner web domains” to bring to life and it’s time to buckle down and evolve the digital economy but first I want to validate the legality of me using disassembled Apple products to configure a “digital unit” that displays a “cyber analog”.
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83
Apr ’25
Can I change iOS version in package.swift to use SwiftData?
For the swift student challenge I was hoping to use swift data, I found that since it's a playground app, in package.swift the defaults is set to iOS 16 which means you can't use swift data. I changed it to iOS 17 and everything works but I want to know if that goes against the rules in anyway, changing th bios version in package.swift? This was the code I changed in package.swift. let package = Package( name: "ProStepper", platforms: [ .iOS("17.0") ],
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638
Jan ’25
18.4 Update Bug
Hey everyone, First time posting on here. I updated my iPhone 15Pro to 18.4 this morning march 5th, and almost immediately my phone started bugging. Safari won’t load, neither will some of my apps that are heavily data based like Mail. I tried WiFi and data, no difference, I tried different WiFi connections and even a hotspot. Siri and chatGPT also won’t load BUT instagram, Snapchat, TikTok, X, and threads are working perfectly fine. Most games won’t load either. I tried to use a VPN and it has allowed me to access everything that is down Including Siri. This is a temporary solution, hopefully there is a more permanent fix. Thank you all in advance.
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1.4k
Mar ’25
Unable to update to the beta version of iPadOS26.
I tried to update to the currently released beta version of iPad OS26, but I can't seem to update due to lack of storage space on my iPad. Is there any other way to update besides freeing up space? Model: iPad 8 Storage: 18GB/32GB I would appreciate it if anyone has any information on how to free up storage space in order to update to iPad OS26.
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67
Jul ’25
no internet connection
after updating to beta 4 the whole phone is not working anymore nothing is working only making calls and the camera no apps no internet even if it's connected to wifi or 5G ANd to get back to the old version you will lose your backup And now im stuck my data that i can't restore it cuz it have been made on the last IOS beta I don't want to lose my date and i don't know what to do Please help
0
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237
Mar ’25
Audio MIDI Set Up wont load
Hi - I've been using logic for a few years now. Three days ago I whilst opening it, a pop up said MIDICORE was not working and I haven't been able to fix it since. I read online that booting up in safe mode + opening audio MIDI set up would fix it, thing is audio MIDI set up wont load up. Anyone knows how I can fix it? I am on the verge of tears as I cannot seam to find any information online about audio MIDI set up not opening. And I cannot seam to fix the MIDI issue without it. Thanks!
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265
Feb ’25
Persistent Remote Access or Network Manipulation? Technical Findings and Questions
Over the past few months, I’ve been experiencing persistent, abnormal behavior on my iPhone. Here's a short timeline: March 2025: Most apps log me out every time I close them. April 2025: Stored passwords suddenly begin failing across apps and websites. May–June 2025: Password recovery emails from Gmail accounts no longer arrive — suggesting that Gmail itself may be compromised or blocked/intercepted. Given the escalation, I ran several diagnostics and extracted system-level logs. Below is a structured summary of findings that point toward potential remote access, network traffic rerouting, and possibly hidden use of Bluetooth or debugging interfaces. Device Information Model: iPhone17,1 (A17 chip) iOS Version: 18.5 (Build 22F76) Status: Stock, not jailbroken or running a developer build Region: Netherlands Carrier: KPN NL Language/Locale: Dutch (nl-NL) 1. Evidence of Remote Services and XPC Connectivity Source: remotectl_dumpstate.txt More than 50 remote lockdown and diagnostic services are listed as active. Notable entries: com.apple.mobile.lockdown.remote.trusted and .untrusted com.apple.mobile.file_relay.shim.remote com.apple.webinspector.shim.remote com.apple.pcapd.shim.remote com.apple.bluetooth.BTPacketLogger.shim.remote com.apple.mobile.insecure_notification_proxy.remote This volume of .shim.remote and diagnostic services appears highly irregular for a non-debug, non-jailbroken device. 2. Skywalk Network Flows and Unusual Routing Source: skywalk.txt Dozens of flowswitch entries across interfaces like: ipsec0-7, pdp_ip0-2, en0-2, awdl0 Apps such as Gmail, ChatGPT, Preferences, and com.apple.WebKit are marked as defunct, yet persist in flow tables. Two specific daemons — replicatord and siriactionsd — appear on nearly every interface, in both QUIC and TCP6 traffic. skywalkctl flow-route shows multiple external IP paths, with flows routed through ipsec7, owned by kernel_task.0 — indicate tunnelling? 3. System Anomalies and Resource Behavior Inaccessible System Network Tools Source: get-network-info.txt All scutil calls fail (/usr/sbin/scutil does not exist). This blocks access to: DNS configuration (scutil --dns) Proxy and VPN status (scutil --proxy, --nc list) Reachability checks (scutil -r www.apple.com) The absence of scutil is not expected right? Unusual Resource Usage Source: assetsd.diskwrites_resource-2025-06-25.json assetsd, working on behalf of cloudphotod, wrote over 1 GB of memory-backed files in under 1.5 hours. 4. Metadata Confirmation Source: Analytics-2025-06-27-020008.json Confirms: iPhone capacity: 256 GB DRAM: 7.5 GB Carrier: KPN NL Apps marked as highly active ("Games", "Creativity") in analytics also appear as defunct in skywalk, suggesting ghost background processes. Key Questions for the Developer Community Are >50 remote .shim.remote services typical on iOS 18.5 (release build)? Or does this suggest tampering, an MDM configuration, or debug provisioning? Could a misconfigured VPN or MDM profile enable persistent flow-switching across multiple interfaces (e.g., ipsec, pdp, awdl) and reroute app traffic such as Gmail? Is it possible for a test or developer certificate to silently side-load a background daemon, or trigger services like pcapd or file_relay, without showing in Profiles or Settings? Has anyone else seen the scutil binary missing or inaccessible on a stock iPhone? Could this be a sign of intentional lockdown or system modification? If anyone on iOS 18.5 / iPhone17,1 can share their remotectl_dumpstate output, I'd like to compare the service count and see if this behavior is reproducible. I’d appreciate any insight from those familiar with Apple’s system daemons, skywalk internals, or network service behavior. Happy to share sanitized logs or run additional diagnostics if needed. Thanks in advance. get-network-info.txt route-info.txt remotectl_dumpstate.txt [ assetsd.diskwrites_resource-2025-06-25-221428.json
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178
Jun ’25
Not Getting Company Developer Enrollment Email
Apologies if this is the wrong place, I'm trying to enroll as a developer with my company. A long time ago I was invited to join, but had let the invitation expire. I'm working with my manager to try and get another email sent out inviting me into the program, but I'm not receiving anything in my inbox. Is there a known bug here? Is there something else that needs to be done to send out a second invite?
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260
Mar ’25
Can't update to macOS 26 beta 2
I've got the initial WWDC beta of macOS 26 (25A5279m) installed inside a virtual machine (UTM), but can't seem to update to the second beta. Nothing is showing up within Software Update. Is this because it's within a VM, or am I doing something wrong? It'd be a real pain to have to install a new VM afresh with the RestoreImage for every update.
0
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219
Jun ’25