Hi everyone! Writing this from my personal Developer Account but this is related to my other account, enrolled under my startup organization account. Sunday morning I've started finalizing a feature on my startup that I've worked on with my colleagues for over a year already. I've pushed the code as usual, wanted to do a internal TestFlight build and I was apparently logged out on Xcode from my account. Thought it's no big deal - went to log in in Xcode Settings -> Account but my attempt was unsuccessful - I was presented a message stating "Unknown error occurred". Weird, but then I tried to use the browser to login into App Store Connect using the following account - I was met with the same message. Alright, I thought I might need to reset my password - clicked on Forgot Password and started the reset password flow. To my surprise, I am presented a new message, stating - Your account has been locked and I need to verify my phone number to request access to this account. I proceed, enter my phone number associated with the account and click continue. I am the presented with the message that my Account Access is Requested and I need to wait up to a day. I then also decided to check Keychain and well, surprise surprise - all my certificates have also been revoked from keychain, both development and distribution. Well, I wake up this morning to the following email: And attempting to login/reset password now presents a message stating that my account is now LOCKED: I've been an Apple Developer for more than 7 years. I've had multiple Developer accounts. This is the first time I'm seeing such things. Please, someone explain what is going on and how can I verify my identity with apple to access my account? I cannot release a new version of our startup's app. We are suffering business losses due to failing to meet a deadline with a potential client. I cannot believe such things are happening.

Hello Support Team! Hello devs! Please do not put me in some kind of shadowban if there is. I enrolled into the program for more than twice longer ago than program claims to be processed within. And still have no answer for my support request. Status just stays “pending“. I understand Support Team high load and respect them for their work but at the same time I see a lot of posts with unresolved issues like mine now. Thank you for your help and time!

I downloaded the iOS and iPadOS 18.4 beta and it worked. Instead on Apple Watch Series 6 it does not install. It says to connect to the Internet but I am connected. I have already tried to restart iPhone 12 pro and Apple Watch but nothing to do. I also did factory data Apple Watch but nothing changed. Apple support told me that they do not help you on betas. I also sent feedback on Apple feedback app. I do not know what to do anymore. Does anyone have the same problem as me? Can it be solved?

Hi All, Hoping someone can shed light on the correct way to proceed for App Review using an app built with Unity's IAP Service. I'm unsure if I have a problem with my build or there is a problem with my sequencing of the review process. Unity’s IAP won’t recognize a product until it exists on App Store Connect (which you would expect), however App Store Connect won’t publish products until they are reviewed with a submitted binary. I submitted a binary with my first product for review and the app was rejected for “completeness” because the product was unavailable. I requested clarification and the review team sent a screenshot back showing the store page in the game with the IAP UI in the state I would expect for no products returned (the buttons say “unavailable” and are disabled) - which makes sense, because the IAP is not approved and therefore not available. The review team sent the following: "When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code “Sandbox receipt used in production,” you should validate against the test environment instead." It seems we are not event to the point of receipt validation because the rejection is due to products not being approved and therefore not returned when the app queries them. So the app can't be approved unless it can be tested before the product exist in App Store Connect, but Unity's IAP won’t recognize the product until it exists in App Score Connect? Since I had submitted once I was able to resubmit just the IAP, but that was rejected for completeness because it didn't include a binary - which was rejected because the IAP was not present - and the IAP was not present because it was not approved. The IAP is a very simple "100 Gems" in game currency pack so I don't believe it is being rejected on its own merits, but I suppose I could be mistaken there. I can’t be the only one with this problem, or I must be missing something… or there is something else wrong with my build. Suggestions much appreciated!

I have just started the process of closing down my limited company and would like to change my Apple Developer ID account type from Business (Organization) to Individual to release my apps under my own name. I was planning on releasing software in the App Store under my limited company, but I encountered an issue (https://developer.apple.com/forums/thread/759605) that has blocked the development for almost a year and Apple has never bothered to fix the issue. This has forced me to close down the company. I have decided I will be releasing the software as an open source project. All I want now is to be able to sign the software using my regular, personal Apple Account ID. However, my Apple Account is currently tied to my company's Organization Developer Account. It is registered as a business with business accounts, the App Store Connect agreements are signed by my company, and everything else on my Developer profile is tied to that company. I do not see the option to close down the company/business account. The only relevant post I found online was here: https://developer.apple.com/forums/thread/702447 Unfortunately, people mention in the comments that the workaround does not actually work. I have tried reaching Developer Support but had no response via email, and I cannot schedule a call back via the Support page because I cannot verify my overseas phone number. Seems like I have a really tough luck with Apple Developer ecosystem... Has anyone ever managed to do this? Any help much appreciated!

Hello, I am reaching out to the community because I am facing an issue with my Apple Developer Program enrollment that I cannot resolve. I attempted to enroll in the program through both the Developer app and the website, but my application was denied without any explanation. When I contacted Apple Support, I was told that the decision is final and that no further clarification would be provided. To ensure there were no issues on my end: My Apple ID profile is complete and accurate. All required information was submitted during the enrollment process. (Including my credit card and photos of my passport) I have no prior violations of Apple’s Terms of Service or any history with banned accounts. (And my current account is 10 years old or more) Despite this, my application was rejected outright, and I feel this decision lacks transparency. As a developer who has invested significant time and resources into creating apps for the Apple ecosystem, this situation is both frustrating and disheartening. The lack of explanation also makes it impossible to identify what went wrong or how to address it. I have already tried: Contacting Apple Support directly – they reiterated that the decision is final. Double-checking my account details and region settings – everything matches. Searching for similar cases online – but found no actionable solutions. This experience feels unfair, especially since I have complied with all requirements and have not been given any opportunity to appeal or rectify potential misunderstandings. If anyone has faced a similar situation or has advice on how to proceed, please share your insights. Is there an escalation path within Apple? Should I consider legal action due to the lack of transparency in this process? I am committed to resolving this issue but feel stuck without any clear direction from Apple. Any help or guidance would be greatly appreciated! Thank you in advance for your support. Best regards, Antonio

I'm trying to renew my developer program membership which got expired 10 days ago. I couldnt find the renew button anywhere on the developer app both in Mac and iPhone. Why is it very hard for a simple program renewal? Why cant this be done on a browser from anywhere? Seriously frustrating, I have been trying to reach support through email but no response yet it's been almost a week and also there is no way to reach through phone.

Hi everyone, I’m experiencing an issue with my enrollment process. I initiated three payments on the following dates: February 12, 2025: Payment attempted, received an “Order acknowledgment” email, but the amount wasn’t deducted. February 19, 2025: Reattempted payment with the same outcome. February 25, 2025: Tried again, and still no deduction from my account. I’ve contacted support (Case ID: 102538526682), but haven’t received any response. This situation affects my production process, and I’m growing increasingly concerned. Has anyone else faced and resolved successfully a similar problem, or does anyone have advice on how to escalate this issue for a quicker resolution? Thanks in advance for your help!

I’m experiencing a serious issue with my enrollment in the Apple Developer Program. I have been waiting for weeks with no response from Apple Support. Despite sending two emails (and now a 3rd) in an attempt to get a reply, I still haven’t heard back, even though I have completed all the necessary steps and received confirmation that my enrollment process has started. Has anyone else experienced a similar situation? If so, how did you manage to resolve it, or do you have any advice on how I can get Apple to respond and take action? I would really appreciate any insights or suggestions. Thank you in advance!

Hello, i'm trying to get enroll to apple developer program but no response. I've tried to enroll several times but apple not charging me and no welcome email. always says enroll now again.

Can anybody share the experienced for how long gonna take enrollment waiting peroid? because i‘m waiting 2 months already and nothing happen yet not even got a call for developer support . such a watse of time !

Hello everyone, I'm looking for information on Apple's average response time for accessing the developer program. It seems to me that my application has been pending for approximately two weeks and I have not received any updates on the status of my process.

I've registered a developer account and paid for the Developer Program on Feb 12. On Feb 20 I received a payment confirmation. Here's how my "order" looks like right now. This is a bit confusing because there's nothing to "ship", that's a subscription. But OK, maybe that's a unified UI for all purchases. As you can see my order was not yet fulfilled. I've checked the status of my developer account. It shows "Pending". Here's the screenshot. What's even more weird, is that I still see the purchase banner as if I never paid for the program. I've opened a support ticket on Feb 19 but did not receive any messages afterwards. It's as if I've paid for the service and then got completely ignored on actually receiving the service. Does anybody know what's happening with my account? Did you encounter anything like this? Thanks in advance for any help!

I applied for the Apple Developer Program on 16 Feb, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start marketing my app soon, and I can’t move forward without my account being approved. I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved? Would appreciate any advice or insights! Thanks in advance.

I have enrolled for being a developer 5 days ago. I am still seeing 'complete your purchase' in the main page. However, I did pay and got an email from apple with an order number. I wrote to Support and no news for 2 days. What should I do to get through?

Hi everyone. I can't reset device date. Hi everyone. I can't reset the device date. When I try to reset the device date, I got the following message after reset

I updated to iOS 18.4 beta developers and set the language of Siri and the phone to Spanish (Spain). Apple Intelligence says downloading but it never finishes. It has been connected to the wifi and plugged into the power for more than 12 hours.

Hi guys, we are from australia, we applied apple developer program enrolment since dec 2024, and we are stuck in a loophole that after we pay the AUD$149 for the developer program, which reflect in the bank immediately, but it will show cancelled status next day, and the bank will get bounced back $149 in several days anyone can help? We tried 6 cards, Mastercard, Visa, Prepaid, Amex, Credit card and Debit card, under different names but they are all Australian card. We emailed apple support team and we experienced 7+ agents who can't really help us and we enrolled 5+ times on both iPhone and Mac, developer app and web and everytime the results are the same!

I have purchased the membership a few times now on the same account. Still have not recieved refunds either for the purchases. However I only receive an email confirming my purchase saying "your order is being processed" and no other emails. Underneath the email I receive there is a link to accessing my account, which I press and it takes me to the app developer website where it just says my account is pending and to finish my enrollment. Furthermore I press this "finish my enrollment" button and taken straight back to a payment portal to pay for the subscription again. I did end up doing this a couple of times thinking maybe it didn't charge me the first time, however after checking my back...it did charge me each time. Can anyone help please, there is no call support for Apple developers and they won't respond to my emails.

My team has reached the maximum number of registered iPhone devices on our profile and would like to reset the list to remove those that are no longer valid. Currently, our reset date in the developer portal shows March 22nd as the earliest date for a reset. Is it possible to request an earlier reset date? Thanks