Hello, I am an individual developer from Türkiye trying to enroll in the Apple Developer Program. What happened: On October 25, I started an Individual enrollment in the Apple Developer app. I scanned clear photos of the front and back of my Turkish national ID card (T.C. Kimlik Kartı). Shortly after, the status changed to "ID Verification Rejected" and the Enroll button became disabled. I cannot retry verification or start a new enrollment. I opened support case 103008001516 the same day. I only received the automatic confirmation, and my follow-up reply has not been answered either. Details: Region: Türkiye Enrollment type: Individual Document submitted: Turkish national ID card Two-factor authentication: enabled VPN: not used I have not created any other Apple Accounts or enrollments. Possible cause: my name contains a Turkish character (ü). My ID shows "SÜLEYMAN" on the front and "SULEYMAN" in the machine-readable zone on the back. I suspect a name mismatch may have caused the rejection. What I am asking: Could my case be routed to the enrollment / identity verification team for a manual review? Should my Apple Account name use the Turkish spelling or the Latin spelling from the ID's machine-readable zone? I am happy to provide any documents Apple requires. I am not asking to bypass verification, only for a supported way to complete it. Thank you, Süleyman

This is very frustrating as I write this. Big fan of how apple does things firts time I felt like Im going in circles with this. We have published our ecomm / business app on apple store has been working for an year, teh renewal expired and tried to renew it but no active renewal button. Raised multipiple support emails / cases, no response as such. This is a big problem for any business who relies on the app, now my consumers are not able to download the app, its been more than three weeks with no proper response. Tried all the details in forums, used chat gpt to resolve but there is only so much you could do when teh problem is circular. Really appreciate if support can stepup and resolve the issues, i mean not just this but over all wasy of handling the issues. Case ID: 103008303994 , Case ID: 102994939933

Hello, I'm unable to enroll in the Apple Developer Program as an individual from Saudi Arabia. Every attempt ends with: "Your enrollment in the Apple Developer Program could not be completed at this time." The same happens on the website and in the Apple Developer app on iPhone. What I have already confirmed: My Apple Account name matches my Saudi national ID exactly Account country/region is Saudi Arabia Two-factor authentication is enabled I have not used a VPN I opened support case 103008132613 on October 25, 2026 and have not received a resolution yet. I'm ready to verify my identity with my national ID or passport. Could the enrollment team please review my case manually, and let me know if there is a pending enrollment or payment on my account that needs to be cancelled first? Thank you.

Hello everyone, I’m currently experiencing a delay with my Apple Developer Program enrollment and would appreciate some guidance from anyone who has experienced something similar. I completed my enrollment and paid the membership fee. I also received my payment invoice. For identity verification, I submitted the front side of my Nigerian plastic NIN card through the Apple Developer app. Apple sent me an email confirming that my document was received and is under review. However, several days have passed without any update or approval. I’ve also contacted Apple Developer Support and received a case number confirming that they would look into my complaint, but I haven’t received a further response. My questions are: Has anyone from Nigeria successfully enrolled in the Apple Developer Program using the plastic NIN card? Is submitting only the front side of the NIN card sufficient for Apple’s identity verification? How long did your identity verification take? Can using someone else’s bank card to pay for an individual membership affect identity verification? Is there another way to escalate a pending enrollment when Apple Support hasn’t responded? I’d appreciate any advice or experience you can share. Thank you.

Hello Apple Developer Community, I am experiencing an issue with my Apple Developer Program enrollment. My payment was declined by my bank. When I attempted to cancel my enrollment and submit a new application using a different payment card, the system indicated that I still had existing orders, preventing me from proceeding. I contacted Apple Developer Support several days ago, but I have not received a response or any updates regarding my request. Support Case ID: 103011205232 I would like Apple Developer Support to help me cancel my current enrollment and any pending orders so that I can submit a new enrollment application and complete the payment using a different card. Could an Apple Developer Support representative please review my case and advise me on how to proceed? Thank you for your assistance.

Hello Developer Support, Requesting a case check. The enrollment is accepted and paid but has not activated, and the case has had no human reply in 10 business days. Request: could the enrollment team reconcile order W1925086996 with the accepted enrollment and activate the membership, or, if the payment did not capture and the order was cancelled, say so on case 102999174227 so I can purchase again? A reply on the case is all I need. Thank you.

Hello everyone, I’m trying to enrol in the Apple Developer Programme as an individual, but I repeatedly encounter an error that prevents me from completing the process. My Apple Account country/region is set to Norway. I have contacted Apple Developer Support four times over the past month but have not received a response. I also tried the telephone support option, but it indicated that the service was unavailable due to high demand. This is holding up my ability to distribute my iOS app through TestFlight and progress towards an App Store release. Its pretty tiring Has anyone experienced a similar enrolment issue? In particular: How did you resolve it? Is there another way to reach the enrolment team or escalate an existing support request? Is there anything specific I should check in my account details? Any guidance would be appreciated. Thank you.

Our organization's Account Holder cannot sign in. Sign-in and password reset both fail with "Verification codes can't be sent to this phone number at this time." This has continued since about 27 Oct 2026. The phone call option has not arrived either, and no device is signed in to the account. Because of this, the updated Apple Developer Program License Agreement cannot be accepted, and we cannot upload a new build of our live app. I am an Admin on the team, using a different Apple ID. Could someone from Apple Developer Support please review this case and tell us how to restore access or transfer the Account Holder role?

Individual enrollment via the Apple Developer app (India). The app shows "This address is not valid. To continue enrolling, contact us." I contacted support on 26 Oct and 28 Oct (Case ID 103008961924) with no reply yet. Please could Developer Support review and unlock my enrollment? Thank you.

I'm an Irish software developer and former Apple Developer Program member. Earlier this year, Apple blocked my access to App Store Connect after incorrectly identifying me as someone on a US government restricted-party list. and now they're blocking me from (re)enrolling in the Apple devloper program. Apple stated: "The information you provided fully matches one or more restricted parties on the U.S. government consolidated screening list or another government's sanctions list." The problem is that the listed individual is not me. The match appears to relate to a 2009 US Bureau of Industry and Security Entity List entry for someone called Sean Byrne, associated with Mac Aviation in County Sligo, Ireland, and a case involving the illegal export of military aircraft components to Iran. My full legal name is Sean Joseph Byrne. I've never lived at the listed address, have no association with Mac Aviation, and have provided Apple with my passport, driving licence and an explanation of the false match. More significantly, US federal court documents describe "Sean Byrne" as an alias used in the Mac Aviation case, rather than an independently identified individual. Despite providing this evidence and repeatedly contacting Apple Developer Support since January 2026, I've received no substantive response. I remain unable to re-enrol in the Apple Developer Program or establish a new developer account. Original Apple Developer Support case: 102796456649 I've documented the entire situation, including links to the US government records and court documents, here: https://conic.al/writing/the-other-sean-byrne-doesnt-exist/ I understand Apple's legal obligation to perform restricted-party screening. I'm not asking Apple to bypass those checks. I'm asking Apple to distinguish between two different identities and provide a means of correcting a demonstrably false match. Could someone from Apple Developer Relations or Developer Program Support help escalate this to the appropriate compliance team for manual review? I'm happy to provide my existing correspondence, identity documentation and supporting evidence privately through Apple's secure channels. Thank you.

Hello Apple Developer Support, I am following up on my existing support case (103016299760). I received an Order Acknowledgement for my US$99 Apple Developer Program membership on October 27, 2026, but my membership is still not active. The Enroll Now button in the Apple Developer app is disabled, and I can no longer access the identity verification step. Could you please check the status of my existing enrollment and payment, and advise how I can complete the process? If an Enrollment ID is required, please help me locate it. I would appreciate your assistance in resolving this issue. Thank you.

Hello Apple Developer Support and Community, I need assistance with my Apple Developer Program enrollment. I received an order acknowledgement for the US$99 membership on October 27, 2026, but my membership has not been activated. I initially started enrollment using the Apple Developer app on my iPhone. The process requested a passport image, but I left before uploading it. When I returned, the verification option was no longer available, so I continued through the website. My Apple Developer app now shows the Enroll Now button as disabled. I have submitted a support request and received case ID 103016299760. Could someone advise whether I need to complete identity verification again or whether Apple Support must restore my existing enrollment? Thank you for your help.

Ever since the release of 26.4 the room plan measurements are off. Multiple post have talked about this to no resolve. there is a hurricane getting ready to hit the gulf coast and the entire insurance industry uses some form of room plan. I have screen shots to show the comparison and differences using scan of room plan then the measurement tool. the actual measurement for this room is 12’1 x 11’9. how it relates to upload the 11’9 as seen in floor plan is supposed to be 12’1 the 11’3 is suppose to be 11’9

Hi everyone, (Reposting here because I accidentally picked the wrong topic before.) I'm enrolling in the Apple Developer Program as an individual, with my Apple Account set to Germany. In the Apple Developer app, the identity check only let me choose a driver's license. Neither my passport nor my German national ID card could be selected. I submitted my German EU-format driver's license, and the result was "ID Verification Rejected." There's no option to try again in the app. I've already reached out to Developer Support. Has anyone in Germany run into this? I'd be grateful to hear how it was resolved, for example whether Support reset the check or accepted a passport instead. Thank you!

Hello Apple Developer Community, I am an independent developer from Mongolia. I purchased an Apple Developer Program membership for $99 on October 27, 2026, and received an official invoice from Apple. However, my developer membership is still showing "Pending" and has not been activated. I have already contacted Apple Developer Support by email and requested a phone callback, but I have not received a response. Unfortunately, phone support is not available for my location in Mongolia. Could an Apple representative please advise me on how to escalate this enrollment issue or get my payment and membership status reviewed? I would really appreciate your assistance. Thank you.

I have been unable to complete Individual enrollment in the Apple Developer Program for several months. Every attempt ends with "ID verification rejected" and a message telling me to contact Support. Support has reset my enrollment once; the next attempt failed in exactly the same way. A manual review by a specialist team was promised on the phone but, as far as I can tell, never happened. I have narrowed the problem down and would like to share the findings, because I believe they point to something on Apple's side rather than a user error. What I observe: During identity verification, the Apple Developer app offers me the driver's license as the only accepted document. National ID card and passport are not selectable. For Germany, those two are the standard identity documents. The behaviour is identical on iPhone, iPad and Mac – across two platforms and in two different display languages. So it is not device- or language-specific. My Apple Account is set to Germany throughout: country/region, language, shipping and billing address, and the trusted phone number. I have no phone number from another country and no second Apple Account. The German driver's license does not contain a residential address. Any verification step that relies on an address match cannot succeed with this document. Face verification never happens. The rejection occurs immediately after the document is submitted, before that step is reached. One possibly relevant detail: my surname was originally stored in my Apple Account in its transliterated form ("Xxxuexxx") and I later changed it to the spelling that matches my passport and national ID ("Xxxxüxxx"). The enrollment problems began around that time. I have asked Support to check whether a duplicate person record exists, but have not received an answer to that question. Notably, Apple Support initially told me the cause was that my trusted device was already linked to another Apple Account enrolled in a developer program. I could not find any such account, and Support never clarified which account was meant. If a duplicate person record was created by the spelling change, that message would make sense — the "other account" would in fact be my own earlier record. What I have already tried: Verified trusted devices and phone numbers – only my own, currently used devices and my own number are listed. Confirmed that nobody else in my household has a developer account. Tried enrollment from different devices. Removed a secondary display language, reinstalled the app – no change to the document selection. Phone callback and multiple email exchanges with Developer Support. My questions: Which country is stored in my enrollment record? The restricted document selection suggests it differs from the country set on my Apple Account. Why are national ID card and passport not offered, and can the document selection for my record be corrected? Is there a way to get this reviewed by the enrollment or identity verification team? Could a duplicate person record under the transliterated spelling be causing both the "other account" message and the restricted document list? Case number: 20000132833454 Region: Germany I am willing to provide any identity document required – as soon as the system actually offers it. Any pointers from people who have seen the same restricted document list would be very welcome.

Hello , I am trying to enroll as an Individual in Mexico. My application has been stuck for a little more than a week, and I have received no response to my support tickets. The phone callback option is unavailable in my region dashboard. Could a representative please escalate Case ID: 103011168589? Everything matches my official SAT tax identity

Hi, I’m trying to complete an organization enrollment for my LLC, but it’s been stuck since October 2, when I uploaded the requested documents. I haven't got any response till now. I also emailed Apple Developer Support but haven’t heard back yet. Enrollment ID: 5GB544D8MJ. It’s been almost a month and it’s getting frustrating. The app is ready, and this is the only thing holding up our iOS launch. Am I missing something on my end? Has anyone else run into this recently? Any guidance would really help. Apple Developer Support, could you please take a look?

I would like to cache place data like coordinates, name, and category for a few hours on my backend to reduce server API calls? Is this against the terms of use or possible?

Hello, I'm trying to enroll in the Apple Developer Program as an Individual from the United Arab Emirates, and the enrollment keeps failing. I'd be grateful if anyone who had the same issue could share what fixed it. What happens: On the web (developer.apple.com/programs/enroll), the enrollment stops with "Your enrollment could not be completed." In the Apple Developer app, my first account shows: "Enrollment through the Apple Developer app is not available for this Apple Account." I created a second, brand-new Apple Account to test. It accepted the free Apple Developer Agreement, but the paid enrollment fails with the same message. What I have already checked: Legal name matches my passport exactly (including accents) Country/region set to United Arab Emirates on both accounts, and I live in the UAE Payment card in my own name Two-factor authentication on, trusted phone number verified No other pending or previous enrollment Tried Safari and Chrome, and the Apple Developer app Since a new account gets the same error, it looks linked to my identity, card or country rather than to one account. I have an open case with Developer Support and have asked for a call back. Questions: Has anyone in the UAE (or elsewhere) solved this as an Individual? What did Apple ask for? Did using a different card, or the Apple Developer app on a different device, make a difference? Is enrolling as an Organization (with a UAE free-zone company and a D-U-N-S number) a known workaround? Thank you for any help!