Posts under Developer Tools & Services topic

Post

Replies

Boosts

Views

Activity

ecovering Company's Apple Developer Account from Unreachable Admin
Hello Developer Community, I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because: The admin of our Apple Developer Account is a former team member We cannot reach this person anymore We need to regain access to maintain our app on the App Store Questions: What is the official process to recover account access in this situation? What documentation will Apple require to verify our company ownership? Who should we contact at Apple to start this process? Any guidance from developers who have experienced a similar situation would be greatly appreciated. Note: I'll be happy to provide more details if needed, while keeping sensitive information private. Thanks in advance for your help!
0
0
311
Jan ’25
Apple developer
in xcode i have select the developer team. but show some error that is here, "Communication with Apple failed Your team has no devices from which to generate a provisioning profile. Connect a device to use or manually add device IDs in Certificates, Identifiers & Profiles. https://developer.apple.com/account/" and show this error also "No profiles for 'com.kuntaldoshi.homeautomation' were found Xcode couldn't find any iOS App Development provisioning profiles matching 'com.kuntaldoshi.homeautomation'."
0
0
355
Feb ’25
iOS xcode app, During "Distribute app" get error The archive contains nothing that can be signed
I had successfully distributed my app months ago and trying same today and get "The archive contains nothing that can be signed. Verify that your build process has compiled binaries and copied in bundled resources." message when I click the "Distribute app" button. My project is a simple iOS xcode project that I had success in same operation back on Feb 8, 2024, same project code and settings. Verbose log: 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodWatchOSAdHoc: 0x600004700d70> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodWatchOSEnterprise: 0x600004700c30> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodTVOSEnterprise: 0x600004700c90> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Accepted distribution method <IDEDistributionMethodiOSEnterprise: 0x600004700c70> 2025-01-22 00:49:43 +0000 [MT] Accepted distribution method <IDEDistributionMethodDevelopmentSigned: 0x600004700c80> 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodTVOSDevelopmentSigned: 0x600004700d30> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodWatchOSDevelopmentSigned: 0x600004700d90> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodDeveloperIDNotarizedApp: 0x600004700d40> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodDeveloperID: 0x600004700cf0> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodSaveBuiltProducts: 0x600004700ca0> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodDevelopmentSignedMac: 0x600004700d60> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodExportArchive: 0x600004700c60> because it doesn't support distributing archive 2025-01-22 00:49:43 +0000 [MT] Rejected distribution method <IDEDistributionMethodMacApplication: 0x600004700d80> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodTVOSAppStoreDistribution: 0x600004700cd0> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Accepted distribution method <IDEDistributionMethodiOSAppStoreDistribution: 0x600004700d10> 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodiOSAppStoreValidation: 0x600004700d20> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodTVOSAppStoreValidation: 0x600004700cc0> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodMacAppStoreDistribution: 0x600004700c40> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodMacAppStoreValidation: 0x600004700c50> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodInAppPurchaseContentPackage: 0x600004700d50> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodMacAdHoc: 0x600004700d00> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Accepted distribution method <IDEDistributionMethodiOSAdHoc: 0x600004700cb0> 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodTVOSAdHoc: 0x600004700ce0> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodWatchOSAdHoc: 0x600004700d70> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodWatchOSEnterprise: 0x600004700c30> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodTVOSEnterprise: 0x600004700c90> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Accepted distribution method <IDEDistributionMethodiOSEnterprise: 0x600004700c70> 2025-01-22 00:49:45 +0000 Accepted distribution method <IDEDistributionMethodDevelopmentSigned: 0x600004700c80> 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodTVOSDevelopmentSigned: 0x600004700d30> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodWatchOSDevelopmentSigned: 0x600004700d90> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodDeveloperIDNotarizedApp: 0x600004700d40> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodDeveloperID: 0x600004700cf0> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodSaveBuiltProducts: 0x600004700ca0> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodDevelopmentSignedMac: 0x600004700d60> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodExportArchive: 0x600004700c60> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Rejected distribution method <IDEDistributionMethodMacApplication: 0x600004700d80> because it doesn't support distributing archive 2025-01-22 00:49:45 +0000 Available distribution methods: {( <IDEDistributionMethodiOSAppStoreDistribution: 0x600004700d10>, <IDEDistributionMethodiOSAdHoc: 0x600004700cb0>, <IDEDistributionMethodiOSEnterprise: 0x600004700c70>, <IDEDistributionMethodDevelopmentSigned: 0x600004700c80> )} 2025-01-22 00:49:45 +0000 Step failed: <IDEDistributionAnalyzeArchiveStep: 0x6000084ddd40>: Error Domain=IDEDistributionErrorDomain Code=5 "The archive contains nothing that can be signed." UserInfo={NSLocalizedDescription=The archive contains nothing that can be signed., NSLocalizedRecoverySuggestion=Verify that your build process has compiled binaries and copied in bundled resources.}
0
0
287
Jan ’25
Multiple issues on Xcode Cloud, WeatherKit and TestFlight after changing bundle id
After changing the bundle identifier of my app, I’ve encountered several issues that I can’t seem to resolve, even though I’ve followed all the necessary steps. The app with the previous identifier was live on Testflight, and working perfectly fine, but now I’m facing the following problems: WeatherKit Authentication Issue WeatherKit has stopped working, and I’m getting authentication errors. I’ve updated the app in the Developer Portal to reflect the new bundle ID, but it still doesn’t authenticate properly. Xcode Cloud Configuration Issue: Xcode is asking me to set up Xcode Cloud again, which I understand is expected after a bundle ID change. However, during the setup process, it fails to recognize my remote repository, even though the repository is correctly added and visible under the Source Control tab. TestFlight Internal Testing Issue: I manually uploaded a build to TestFlight, but internal testers cannot use it because the invitation appears as invalid. This wasn’t an issue with the app’s previous identifier. It seems like the bundle ID change has caused some fundamental issues that I can’t resolve despite following all the usual instructions. Has anyone experienced this before or knows how to resolve these problems? I'm using the latest Xcode 16.2 on Mac OS Sequoia 15.2
0
0
535
Jan ’25
Missing Developer Kit for build 22H417
I cannot find this specific KDK for my build 22H417. I need help locating and downloading this Developer Kit. Error Domain=KMErrorDomain Code=34 "Missing Developer Kit: As of macOS 13.0, you will need to install a KDK matching your build 22H417 to rebuild kernel collections." UserInfo={NSLocalizedDescription=Missing Developer Kit: As of macOS 13.0, you will need to install a KDK matching your build 22H417 to rebuild kernel collections.} I
0
0
332
Feb ’25
Building visionOS app with Firebase Source Distribution in Xcode Cloud
I have a working Xcode Cloud setup for my iOS and macOS targets, and I'm trying to add visionOS support. The issue is that Firebase requires using their source distribution for visionOS (instead of their default binary distribution). Locally, this works by launching Xcode with: open -a Xcode --env FIREBASE_SOURCE_FIRESTORE project.xcodeproj For Xcode Cloud, I've added a ci_post_clone.sh script that sets this environment variable for visionOS builds: #!/bin/bash if [[ $CI_PRODUCT_PLATFORM == "xrOS" ]]; then echo "Running setup for visionOS..." export FIREBASE_SOURCE_FIRESTORE=1 fi However, I'm getting the following error during build: an out-of-date resolved file was detected at /.../project.xcworkspace/xcshareddata/swiftpm/Package.resolved, which is not allowed when automatic dependency resolution is disabled So since setting FIREBASE_SOURCE_FIRESTORE=1 changes which SPM dependencies are required: Normal setup uses: abseil-cpp-binary, grpc-binary Source distribution needs: abseil-cpp-swiftpm, grpc-ios, boringssl-swiftpm What's the recommended way to handle this in Xcode Cloud when maintaining builds for all platforms? Should I be using separate workflows with different branches for different platforms? Or is there a better approach? System: Xcode 16.2 Using SPM for dependency management Firebase iOS SDK 10.29.0 Building for iOS, macOS, and visionOS Thanks in advance for any guidance!
0
1
481
Feb ’25
Apple Developer certificate Revoke
I have received email about your development certificate has been revoked, but couldn't identify who did that, due to this revocation one of our enterprise application stopped working. So posting here to seek some suggestion on following 1.) Identification of Revoking Party: Though I have already raised a support ticket to Apple still waiting for their reply. Is it possible for Apple to send logs or account activity logs that from which account or who did the revocation? 2.) How much does Apple take to reply to the support tickets. 3.) No one else received email in my development team. Is it because the certificate which I created is revoked that's the reason only I have received email? 4.) May I know what are the other scenarios that certificate can be revoked other than a human error? 5.) Is there a way for us to internally monitor activity within our developer account, such as identifying who has been actively logged in and updating certificates?
0
0
446
Jan ’25
Apple is not granting access to the developer account, but funds have already been partially charged
Hello, We are facing a serious issue while trying to gain access to our developer account. We have submitted all the required documents (passport scan, payment information), but we still have not received access. At the same time, funds have already been partially charged from our card, yet there has been no progress from Apple. Support is not providing clear answers, and the process is being delayed. This is seriously affecting our work! Has anyone encountered a similar situation? How can we speed up the resolution? Any advice would be greatly appreciated. Thank you!
0
0
125
Feb ’25
Apple Developer Program
Hello, i have apple account with name droob app, i am trying to enroll to apple developer program, with my name, but when i submit the requested fields , i get this message : Your enrollment in the Apple Developer Program could not be completed at this time. what should i do to complete enrollment process
0
0
273
Dec ’24
Verification failed with status INVALID_APP_IDENTIFIER using Sandbox
I get this error: Verification failed with status INVALID_APP_IDENTIFIER we use this method: payload = signed_data_verifier.verify_and_decode_notification(notification_data) I use Production environment (this is automatically set in our server) and use my device (connected to Mac) to test the purchase. When trying to purchase I get the Sandbox environment in the Widget. This works when manually setting the environment to Sandbox before calling the function. The time it works because it does not check the apple app id (because of the environment). Now my question is: Which is the apple app id? Is it the App Id "Apple-ID" in the app store connect? Or is it the TeamId+BundleId? Could it be that my function doesnt work because the Payment was done in Sandbox and the environment is Production?
0
0
538
Jan ’25
I am getting the error - "Purchase your membership. To continue your enrollment, complete your purchase now"
Hi Everyone, I have signed up and paid (it has come off my Credit Card) for Apple Developer last Thursday and my account has been stuck on: "Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process." I have emailed them and have not received a reply. I want to give them a call but they are also not available for calls either. I have looked to see if the reason they are being slow is because of the Christmas/New Year period but couldn't find any information. What can I do? Thanks
0
1
487
Dec ’24
Does the tier-0 in app purchase still exist?
Hi, I am looking for a way to implement X-day free trial and then the feature would be locked. User should purchase the in app purchase to unlock the feature after trial period if they wish to continue to use it. From the older post, I can see other people suggest non-consumable tier-0 IAP will should cost nothing. From app store connect, I am not able to find 0 dollar as an option. I can see in apple's storekit documentation. There are officially a free trial subscription. I don't believe this can fit in my use case. Is anyone still able to create free in app purchase ?
0
0
254
Jan ’25
Payment Issue for Apple Developer Business Account
Dear Apple Developer Support Team, I am reaching out regarding an issue with completing the $99 payment for my Apple Developer Business account, which has already been verified. Despite several attempts, the payment process has not been successful. Here is a summary of my attempts: I tried making the payment using local bank cards from Sri Lankan banks (BOC, HNB, and Commercial Bank), but these were declined. Following your advice from my support ticket, I attempted payment using a foreign card while in Sri Lanka, but this also failed. Assuming the issue might be related to my location, I asked a friend in the UK to make the payment using her card. The transaction was processed successfully, but it has now been four days with no updates or progress. I would appreciate your assistance in resolving this matter as soon as possible. Please let me know if any further information is required to expedite the process. Thank you for your time and support.
0
0
262
Jan ’25
XLSXWriter Help
Hello, I am brand new to development in Xcode. I have created a Mac app that I need to use XLSXWriter to export a workbook and sheet. Is GitHub the only place for this download or is there an apple developer specific area to get the library? Thanks
0
0
132
Jan ’25
Settingup External Users to Test my App
Hi I'm trying to setup external users to test my app. When I get to the screen attached its not letting me complete the setup because it says I have to only use numbers for the phone number. I have only used numbers, I've ensure I've done so but its not recognizing this. Has anyone else had this issue? Could you make suggestions as to how to fix the problem? [Image Edited by Moderator to Remove Personal Information]
0
0
173
Dec ’24
Apple Developer Program Enrollment keep cancelling my payment after 1 day
Hi guys, we are from australia, we applied apple developer program enrolment since dec 2024, and we are stuck in a loophole that after we pay the AUD$149 for the developer program, which reflect in the bank immediately, but it will show cancelled status next day, and the bank will get bounced back $149 in several days anyone can help? We tried 6 cards, Mastercard, Visa, Prepaid, Amex, Credit card and Debit card, under different names but they are all Australian card. We emailed apple support team and we experienced 7+ agents who can't really help us and we enrolled 5+ times on both iPhone and Mac, developer app and web and everytime the results are the same!
0
0
236
Feb ’25
Problem with simulator (Asked again)
I already asked this, although I want to ask again so it boots and gets more people; When I try to run my project on the simulator, it tells me there is a bug. It is not in the code I wrote, but I believe in the compiler. It would work perfectly, say the build succeeded, but the phone turns white and stops there. I don't know how to debunk it, what to do! Picture of what happens with the phone: Picture of the debugging area: Picture of my code: If I need to add more things, please let me know. Have a great day!
0
0
361
Dec ’24