5.1.1

Regarding Guideline 5.1.1, your app requires users to register with personal information that is not directly relevant to your app’s core functionality. Specifically, the following fields or actions are required but do not appear to be directly relevant to your app’s core functionality: Address Zip code To resolve this issue, it would be appropriate to make these fields optional. We look forward to reviewing your resubmitted app. We cannot make these fields optional as these fields are mandatory for the core functionality of our app. Address and zipcodes are necessary for us to get at the time of registration as we have securities running for our app which takes into consideration of zipcode and the address which lets us restrict fraud users from joining at the time of registration.

Hi, I had a post on here regarding App Store Review Guidelines 5.1.1(ix) and if anyone knew what Apple considers a highly-regulated industry to be (only examples are listed in the guideline). My post was removed for some reason. I didn't receive a notification or email saying why. It just says I haven't made any posts yet, which isn't true. There's no identical question/answer on the forums already. I do believe the post was helpful, as it took me a while to get an answer from App Review. I shared the answer I received from them - that the examples listed in 5.1.1(ix) are the only industries Apple considers to be highly regulated - to save other developers the trouble. Did I use the forums incorrectly? Is this a forums bug? Thanks

This Is the reason that my game was rejected in AppStoreConnect. [ ] I ask users permission but I can't determine what user choose, allow or deny. So question is that How to determine users answer, and if it's DENY, what code I must write so my unity ads do not track that user

Hi everyone, I would like to publish an app that I am rejected because it is account based. I need the user to register for statistical purposes. In addition, the user can comment, like and set favorite content. Is it possible that this is not enough? If your app doesn't include significant account-based features, let people use it without a login. Isn't this enough to be significant? the core of the app is precisely that of collecting statistical data by monitoring the user's position while watching content corresponding to works of art. Isn't a privacy policy enough to explain why the user has to register? I don't want an access without registration. Do you have any suggestions?

Hello, I'm posting about a 5.1.1 compliance issue with account deletion. The issue I am running into is that we use a customer service flow (email) to initiate account deletion. Now, it is not explicitly stated that email cannot be used in the 5.1.1 Guideline, but in a linked FAQ which states that only Apps in highly regulated industries, as described in App Store Review Guideline 5.1.1(ix), may use additional customer service flows to confirm and facilitate the account deletion process. However, 5.1.1(ix) does not list what a highly regulated industry is, or how it can be determined. It just lists some examples: Apps that provide services in highly regulated fields (such as banking and financial services, healthcare, gambling, legal cannabis use, and air travel). If the industry your app is used in, is not one listed in these examples, but is still considered to be highly regulated, what do you need to provide to show it is a highly regulated industry? What qualifies an in

I am having a mobile app that does not have any account creation feature for the customer. Customers can log in to the app using their email ID and Verification code received through email or SMS. The Account of the customer is either created or imported by a different web-based application into the system. Does my mobile app which is not supporting the account creation of customers need to have the Account deletion feature? App Store Review Guideline 5.1.1(ix)

My update app has been rejected, because of Guidelines 5.1.1 I don't know why this version is wrong with using account and deletion or something I'm not sure.. But actually I never add more complicated system, I just add a basic contents I wondering why before is Ok But this version is not even almost is the same things.

Hello. We are making mobile games but our business model is a little bit different and this difference creates us problems during the app review process. The games we make are customizable(not directly by user but by with the data provided by the user). There is a base game and we change the game visuals, texts, musics etc. for each user with the data they provide during the sale. We take and process that data and each user can only access the game assets created from the data they sent us. Right now my app(And all my future apps) is getting rejected because of the following guidelines: Guideline 2.5.2 - Performance - Software Requirements During review, your app downloaded code that changes your app’s behavior or functionality for each users, which is not permitted on the App Store. (Which is basically the main idea behind our project) Guideline 4.0 - Design We noticed that the user is taken to the default web browser to sign in or register for an account, which provides a poor user experience. Guideline 5.1.1

I am seriously taken aback by the efficiency of the App Review team. Jul 8, 2022 at 2:46 PM - We submitted our app on this date. Jul 9, 2022 at 10.47 AM - Our app was rejected due to 5.1.1 Legal - Data Collection and Storage. Jul 9, 2022 at 1.02 PM - I provided detailed information in relation to our business being in a highly regulated industry. Jul 13, 2022 at 8.22 AM - App Review Team replied stating that additional time is required to review. App Review status was changed to App In Review. Jul 13, 2022 at 8.36 AM - I received the same message that the issue previously identified requires our attention. Jul 13, 2022 at 1.42 PM - I replied again that information has been provided and it was confusing to have received another same App Rejection message. I contacted the App Review Team for assistance and was assured that my app will be reviewed. Jul 14, 2022 at 9.57 AM - App Review team replied that the team will continue the review and will notify if there are any further issues. 27 Jul, 2022 at 3.1

As per Apple Store Review Guideline 5.1.1(iv), If your app supports account creation, you must also offer account deletion within the app. Here they have mentioned that “Deleting an account removes the account from the developer’s records, along with any data associated with the account that the developer isn’t legally required to maintain.” My question is - What all data comes under legally required to maintain term?