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Reply to [FB21797091] Regression: Universal Links/AASA Fetching Fails for IDN on iOS 16+
@catelinecz May I ask you 2 things if I may. Can you create a new thread and post your code there so can be a separate thread? Can you also create an enhancement request for the universal links team to take a look? If you're not familiar with how to file enhancement requests, take a look at Bug Reporting: How and Why? Albert 
  Worldwide Developer Relations.
Topic: App & System Services SubTopic: General Tags:
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App Review Inefficiency
I am seriously taken aback by the efficiency of the App Review team. Jul 8, 2022 at 2:46 PM - We submitted our app on this date. Jul 9, 2022 at 10.47 AM - Our app was rejected due to 5.1.1 Legal - Data Collection and Storage. Jul 9, 2022 at 1.02 PM - I provided detailed information in relation to our business being in a highly regulated industry. Jul 13, 2022 at 8.22 AM - App Review Team replied stating that additional time is required to review. App Review status was changed to App In Review. Jul 13, 2022 at 8.36 AM - I received the same message that the issue previously identified requires our attention. Jul 13, 2022 at 1.42 PM - I replied again that information has been provided and it was confusing to have received another same App Rejection message. I contacted the App Review Team for assistance and was assured that my app will be reviewed. Jul 14, 2022 at 9.57 AM - App Review team replied that the team will continue the review and will notify if there are any further issues. 27 Jul, 2022 at 3.10 AM - Ap
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Payment processed 18 days ago, but Developer Program still not activated
Hi everyone, I’m looking for some advice or assistance regarding my Apple Developer Program enrollment. I completed my purchase and paid the $99 fee back on March 5th. Today is March 23rd, and my account is still not activated. It has been 18 days of total silence. I have already sent multiple follow-up emails to Apple Support, but I haven't received a single response. My payment was successfully processed, but I haven't received any confirmation or activation emails since then. Here are my transaction details: Invoice Number: MC55225030 Web Order Number: D009495884 Sales Order Number: AEU2369279 Has anyone else experienced such a long delay recently? Is there any other way to escalate this issue besides the standard contact form? Any help would be greatly appreciated. Thanks!
4
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149
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Does your Canvas in Xcode crash all the time due to AXRemoteElement-BackgroundFetch?
Hi everyone, yesterday I updated my macOS and Xcode to the latest versions and today I have the strangest thing: Canvas is always crashing whenever I click it, in any and all my Projects. The full Simulator works just fine; only the Preview Canvas crashes. All the crash reports say it's because of AXRemoteElement-BackgroundFetch, and ChatGPT says it's not because of my code. These are very simple Projects, just for experimentation. Nothing complex, just native code while I follow examples in a SwiftUI book. Anyone else having this issue? Translated Report (Full Report Below) ------------------------------------- Process: PreviewShell [2179] Path: /Volumes/VOLUME/*/PreviewShell.app/PreviewShell Identifier: com.apple.PreviewShell Version: 16.0 (23.40.29) Code Type: ARM-64 (Native) Role: Foreground Parent Process: launchd_sim [1405] Coalition: com.apple.CoreSimulator.SimDevice.E9525D59-3C07-43F9-ACC9-18CF5DD0DAA1 [1516] Responsible Process: SimulatorTrampoline [1120] User ID: 501 Date/
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ApplicationMusicPlayer.shared player.play() permission denied in app sandbox (Tauri)
Hi, I'm developing a Tauri V2 app on MacOS, and am wanting to implement playback controls. It seems that Apple locks down playback, requiring a signed application. My app also has capabilities to get currently playing track, and I confirmed this works; Apple produces a popup triggered by my await MusicAuthorization.request() call. It returns nil, of course, because I can't get anything to play via the ApplicationMusicPlayer; only through the system's Apple Music app. I understand SystemMusicPlayer is not available on MacOS, which is fine. I'm just a little confused as it seems pretty standard to need to test playback controls quickly without having to codesign and do some provisionprofile embedding acrobatics each time Rust re-compiles target/debug. This slows down development a lot. I do have these entries in my Entitlements.plist: com.apple.security.personal-information.media-library com.apple.developer.music-kit com.apple.security.app-sandbox In my tauri.conf.json, I have: macOS: { entitlements: ./Entit
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Issues Generating Bloom Filters for Apple NetworkExtension URL Filtering
Hi there, We have been trying to set up URL filtering for our app but have run into a wall with generating the bloom filter. Firstly, some context about our set up: OHTTP handlers Uses pre-warmed lambdas to expose the gateway and the configs endpoints using the javascript libary referenced here - https://developers.cloudflare.com/privacy-gateway/get-started/#resources Status = untested We have not yet got access to Apples relay servers PIR service We run the PIR service through AWS ECS behind an ALB The container clones the following repo https://github.com/apple/swift-homomorphic-encryption, outside of config changes, we do not have any custom functionality Status = working From the logs, everything seems to be working here because it is responding to queries when they are sent, and never blocking anything it shouldn’t Bloom filter generation We generate a bloom filter from the following url list: https://example.com http://example.com example.com Then we put the result into the url filtering example applica
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Reply to I have submitted my app and it has been waiting for review.
I have also uploaded the attachment. Regarding the requirements of Apple's review process, I have provided relevant PDF documents as proof. I don't know why, but I have been waiting all along. In the previous version, the review process was completed within 24 hours and there would be a result. Feeling extremely helpless, I can only seek help from Apple's review process here. App name: Rush Drama Application ID: id6479289380
3d
Unapproved membership issue
Dear Apple Support Team, I am writing to formally escalate an unresolved membership activation issue that has persisted despite multiple support requests submitted through the official channels. I kindly request your urgent attention to this matter. ISSUE SUMMARY I placed an order for an Apple subscription/membership under Order Number W1360969504. However, following the successful completion of the payment, my account was never activated. The membership remained in a pending state with no resolution. PREVIOUS SUPPORT ATTEMPTS In an effort to resolve this issue, I contacted Apple Support on two separate occasions: Support Case ID: 30000002928955 Support Case ID: 102851903923 Unfortunately, neither of these cases received a response from the support team. Due to the continued inactivity of my account and the complete absence of follow-up communication, I was left with no option but to cancel the membership myself. SECOND ENROLLMENT ATTEMPT Following the cancellation, I re-applied for the memb
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Enrollment stuck in "Pending" for 15 days after payment and ID upload
Hi everyone, I’m looking for some help or advice regarding my Apple Developer Program enrollment. I subscribed and paid on February 3rd, but my account is still in Pending status. It has been 15 days since my payment was processed. I uploaded my ID documents for verification 9 days ago and I haven't received any updates since then. Has anyone else experienced such a long wait recently? How much longer should I reasonably expect to wait for manual verification?
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Reply to Enrollment stuck in "Pending" for 15 days after payment and ID upload
Hi @Yehor Do you access Apple Developer account now, since i notice you did it 3rd Feb? I have some issue, it passed 100 days since i done the payment but nothing is processed. the enrollment button on developer app is disable and i done payment, sent support email but not receive any support from apple. can you please acknowledge that now its working for you? or it still under process ?
3d
Apple Developer Enrollment Issues
I enrolled for the Apple Developer Program last Thursday (Feb 12) - no status update apart from a message I've seen others have thus processed payment: Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. I've reached out to support twice now, no luck. Anything that worked for someone in the same boat? I have a test group planned and would need to apply my app for testflight as soon as possible to leave some headroom.
1
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108
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DMG notarization stuck In Progress 19+ hours — 8 submissions, no logs, ZIP accepted immediately
We have 8 consecutive notarytool submit submissions for the same .dmg artifact all stuck In Progress with no movement and no logs available. Submission IDs (all Recall-0.3.6-arm64.dmg, Team ID: H9S7XRPUCA): Diagnostic evidence: notarytool log on all 8 returns exit 69 (log not available) — no rejection reason, no processing output The app bundle submitted as a ZIP (same binary, same signing, submission d21e9fea) was accepted in 41 seconds at 2026-03-27T02:15Z A separate probe submission of a small signed binary on the same team (fcf018c5) was accepted in ~5 minutes All prior Recall DMG builds (0.1.0–0.3.5) processed normally in ~8 minutes on this same team Normal processing time for this team/account is ~8 minutes Conclusion: Content and signing are clean. Account queue is healthy. The issue appears specific to the DMG submission path for this build. Requesting Apple investigate the stuck DMG submissions and advise on next steps.
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Digital Services Act: In Review for 14 days already.
Hi all, I was wondering if someone could provide more information about the Digital Services Act review process. I haven’t been able to find any details online, and I haven’t received a response to my support requests (it has been 9 days so far). I submitted the requested Digital Services Act information on February 27, but I haven’t received any update or automated confirmation email. The request is still visible under business agreements in my Apple Store Connect account. Does anyone know how long this review typically takes? Or whether I should contact support through a different channel? Thank you in advance!
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Reply to [FB21797091] Regression: Universal Links/AASA Fetching Fails for IDN on iOS 16+
@catelinecz May I ask you 2 things if I may. Can you create a new thread and post your code there so can be a separate thread? Can you also create an enhancement request for the universal links team to take a look? If you're not familiar with how to file enhancement requests, take a look at Bug Reporting: How and Why? Albert 
  Worldwide Developer Relations.
Topic: App & System Services SubTopic: General Tags:
Replies
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Views
Activity
3d
Reply to Xcode_26 not compiling Metal project
@JMDelh Thanks for providing this and marking as an answer for other people to find about Metal. If you filed a bug as requested can you mark it as well as resolved with Xcode 26.4? Thanks Albert 
  Worldwide Developer Relations.
Replies
Boosts
Views
Activity
3d
App Review Inefficiency
I am seriously taken aback by the efficiency of the App Review team. Jul 8, 2022 at 2:46 PM - We submitted our app on this date. Jul 9, 2022 at 10.47 AM - Our app was rejected due to 5.1.1 Legal - Data Collection and Storage. Jul 9, 2022 at 1.02 PM - I provided detailed information in relation to our business being in a highly regulated industry. Jul 13, 2022 at 8.22 AM - App Review Team replied stating that additional time is required to review. App Review status was changed to App In Review. Jul 13, 2022 at 8.36 AM - I received the same message that the issue previously identified requires our attention. Jul 13, 2022 at 1.42 PM - I replied again that information has been provided and it was confusing to have received another same App Rejection message. I contacted the App Review Team for assistance and was assured that my app will be reviewed. Jul 14, 2022 at 9.57 AM - App Review team replied that the team will continue the review and will notify if there are any further issues. 27 Jul, 2022 at 3.10 AM - Ap
Replies
3
Boosts
0
Views
600
Activity
3d
Payment processed 18 days ago, but Developer Program still not activated
Hi everyone, I’m looking for some advice or assistance regarding my Apple Developer Program enrollment. I completed my purchase and paid the $99 fee back on March 5th. Today is March 23rd, and my account is still not activated. It has been 18 days of total silence. I have already sent multiple follow-up emails to Apple Support, but I haven't received a single response. My payment was successfully processed, but I haven't received any confirmation or activation emails since then. Here are my transaction details: Invoice Number: MC55225030 Web Order Number: D009495884 Sales Order Number: AEU2369279 Has anyone else experienced such a long delay recently? Is there any other way to escalate this issue besides the standard contact form? Any help would be greatly appreciated. Thanks!
Replies
4
Boosts
0
Views
149
Activity
3d
Reply to Payment processed 18 days ago, but Developer Program still not activated
Hey everyone, just a quick update on my situation. Today is March 30, and it has been exactly 25 days since I made the payment. Apple finally replied to my ticket! They requested a scan of my passport for verification. I submitted it right away, but I really hope this identity check won't drag on for another few weeks.
Replies
Boosts
Views
Activity
3d
Does your Canvas in Xcode crash all the time due to AXRemoteElement-BackgroundFetch?
Hi everyone, yesterday I updated my macOS and Xcode to the latest versions and today I have the strangest thing: Canvas is always crashing whenever I click it, in any and all my Projects. The full Simulator works just fine; only the Preview Canvas crashes. All the crash reports say it's because of AXRemoteElement-BackgroundFetch, and ChatGPT says it's not because of my code. These are very simple Projects, just for experimentation. Nothing complex, just native code while I follow examples in a SwiftUI book. Anyone else having this issue? Translated Report (Full Report Below) ------------------------------------- Process: PreviewShell [2179] Path: /Volumes/VOLUME/*/PreviewShell.app/PreviewShell Identifier: com.apple.PreviewShell Version: 16.0 (23.40.29) Code Type: ARM-64 (Native) Role: Foreground Parent Process: launchd_sim [1405] Coalition: com.apple.CoreSimulator.SimDevice.E9525D59-3C07-43F9-ACC9-18CF5DD0DAA1 [1516] Responsible Process: SimulatorTrampoline [1120] User ID: 501 Date/
Replies
4
Boosts
0
Views
184
Activity
3d
ApplicationMusicPlayer.shared player.play() permission denied in app sandbox (Tauri)
Hi, I'm developing a Tauri V2 app on MacOS, and am wanting to implement playback controls. It seems that Apple locks down playback, requiring a signed application. My app also has capabilities to get currently playing track, and I confirmed this works; Apple produces a popup triggered by my await MusicAuthorization.request() call. It returns nil, of course, because I can't get anything to play via the ApplicationMusicPlayer; only through the system's Apple Music app. I understand SystemMusicPlayer is not available on MacOS, which is fine. I'm just a little confused as it seems pretty standard to need to test playback controls quickly without having to codesign and do some provisionprofile embedding acrobatics each time Rust re-compiles target/debug. This slows down development a lot. I do have these entries in my Entitlements.plist: com.apple.security.personal-information.media-library com.apple.developer.music-kit com.apple.security.app-sandbox In my tauri.conf.json, I have: macOS: { entitlements: ./Entit
Replies
3
Boosts
0
Views
413
Activity
3d
Issues Generating Bloom Filters for Apple NetworkExtension URL Filtering
Hi there, We have been trying to set up URL filtering for our app but have run into a wall with generating the bloom filter. Firstly, some context about our set up: OHTTP handlers Uses pre-warmed lambdas to expose the gateway and the configs endpoints using the javascript libary referenced here - https://developers.cloudflare.com/privacy-gateway/get-started/#resources Status = untested We have not yet got access to Apples relay servers PIR service We run the PIR service through AWS ECS behind an ALB The container clones the following repo https://github.com/apple/swift-homomorphic-encryption, outside of config changes, we do not have any custom functionality Status = working From the logs, everything seems to be working here because it is responding to queries when they are sent, and never blocking anything it shouldn’t Bloom filter generation We generate a bloom filter from the following url list: https://example.com http://example.com example.com Then we put the result into the url filtering example applica
Replies
3
Boosts
0
Views
288
Activity
3d
Reply to I have submitted my app and it has been waiting for review.
I have also uploaded the attachment. Regarding the requirements of Apple's review process, I have provided relevant PDF documents as proof. I don't know why, but I have been waiting all along. In the previous version, the review process was completed within 24 hours and there would be a result. Feeling extremely helpless, I can only seek help from Apple's review process here. App name: Rush Drama Application ID: id6479289380
Replies
Boosts
Views
Activity
3d
Unapproved membership issue
Dear Apple Support Team, I am writing to formally escalate an unresolved membership activation issue that has persisted despite multiple support requests submitted through the official channels. I kindly request your urgent attention to this matter. ISSUE SUMMARY I placed an order for an Apple subscription/membership under Order Number W1360969504. However, following the successful completion of the payment, my account was never activated. The membership remained in a pending state with no resolution. PREVIOUS SUPPORT ATTEMPTS In an effort to resolve this issue, I contacted Apple Support on two separate occasions: Support Case ID: 30000002928955 Support Case ID: 102851903923 Unfortunately, neither of these cases received a response from the support team. Due to the continued inactivity of my account and the complete absence of follow-up communication, I was left with no option but to cancel the membership myself. SECOND ENROLLMENT ATTEMPT Following the cancellation, I re-applied for the memb
Replies
2
Boosts
0
Views
65
Activity
3d
Enrollment stuck in "Pending" for 15 days after payment and ID upload
Hi everyone, I’m looking for some help or advice regarding my Apple Developer Program enrollment. I subscribed and paid on February 3rd, but my account is still in Pending status. It has been 15 days since my payment was processed. I uploaded my ID documents for verification 9 days ago and I haven't received any updates since then. Has anyone else experienced such a long wait recently? How much longer should I reasonably expect to wait for manual verification?
Replies
2
Boosts
0
Views
181
Activity
3d
Reply to Enrollment stuck in "Pending" for 15 days after payment and ID upload
Hi @Yehor Do you access Apple Developer account now, since i notice you did it 3rd Feb? I have some issue, it passed 100 days since i done the payment but nothing is processed. the enrollment button on developer app is disable and i done payment, sent support email but not receive any support from apple. can you please acknowledge that now its working for you? or it still under process ?
Replies
Boosts
Views
Activity
3d
Apple Developer Enrollment Issues
I enrolled for the Apple Developer Program last Thursday (Feb 12) - no status update apart from a message I've seen others have thus processed payment: Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. I've reached out to support twice now, no luck. Anything that worked for someone in the same boat? I have a test group planned and would need to apply my app for testflight as soon as possible to leave some headroom.
Replies
1
Boosts
0
Views
108
Activity
3d
DMG notarization stuck In Progress 19+ hours — 8 submissions, no logs, ZIP accepted immediately
We have 8 consecutive notarytool submit submissions for the same .dmg artifact all stuck In Progress with no movement and no logs available. Submission IDs (all Recall-0.3.6-arm64.dmg, Team ID: H9S7XRPUCA): Diagnostic evidence: notarytool log on all 8 returns exit 69 (log not available) — no rejection reason, no processing output The app bundle submitted as a ZIP (same binary, same signing, submission d21e9fea) was accepted in 41 seconds at 2026-03-27T02:15Z A separate probe submission of a small signed binary on the same team (fcf018c5) was accepted in ~5 minutes All prior Recall DMG builds (0.1.0–0.3.5) processed normally in ~8 minutes on this same team Normal processing time for this team/account is ~8 minutes Conclusion: Content and signing are clean. Account queue is healthy. The issue appears specific to the DMG submission path for this build. Requesting Apple investigate the stuck DMG submissions and advise on next steps.
Replies
1
Boosts
0
Views
159
Activity
3d
Digital Services Act: In Review for 14 days already.
Hi all, I was wondering if someone could provide more information about the Digital Services Act review process. I haven’t been able to find any details online, and I haven’t received a response to my support requests (it has been 9 days so far). I submitted the requested Digital Services Act information on February 27, but I haven’t received any update or automated confirmation email. The request is still visible under business agreements in my Apple Store Connect account. Does anyone know how long this review typically takes? Or whether I should contact support through a different channel? Thank you in advance!
Replies
6
Boosts
0
Views
233
Activity
3d