“Account Locked”

I’m working on a Flutter application that implements subscriptions using in-app purchases (IAP). I currently have two apps under the same developer account: One for staging One for production In App A (staging), I successfully created a monthly subscription with the product ID: rc_1299_monthly However, when I try to create a subscription with the same product ID (rc_1299_monthly) in App B (production), I encounter the following error: The Product ID you entered is already being used by another subscription. My understanding was that product IDs are scoped per app, but this error suggests there may be account-level constraints. Has anyone encountered this before? Is it required to use unique product IDs across all apps under the same account, or is there a recommended approach for handling staging vs production setups? Any clarification or best practices would be appreciated.

Hi Apple Team / Community, We are currently pulling our hair out over a TestNet OTA issue and could really use some help. Our Matter Door Lock (VID: 5424, PID: 513) has already obtained official CSA Certification, so we are 100% confident that our device firmware and OTA Requestor logic are completely solid. However, we simply cannot get Apple's TestNet to serve the update via HomePod. Here is exactly what is happening: Our device successfully sends a QueryImage command to the HomePod. The HomePod receives it, but immediately fires back a QueryImageResponse that essentially means UpdateNotAvailable, forcing the device into an 86400-second sleep timeout. Here is what we have verified so far: Local OTA works perfectly: If we use Nordic's chip-ota-provider-app locally with the exact same .ota file, the BDX transfer triggers instantly and the device updates without a hitch. DCL details are 100% accurate: We published a brand new version (1.0.4 / 16778240) which is strictly higher than the device's curren

I signed up for an Apple Developer Program last week. I paid the $99 fee for the account. However, the account still shows pending and the payment alert is still active on the dashboard. I checked my card statement and I do see that the $99 charge hit my account. I believe I paid for the developer account on the morning of the 18th, it's now the 22nd. Any suggestions?

Hello, My Apple Developer Program subscription is active in Apple subscriptions and valid until March 19, 2027, but my developer account is still not activated and I have not received the confirmation email. The purchase was completed through the Apple Developer app on my wife’s iPhone, but the enrollment was for my own Apple Account. In the app, I see the message: “You’ll receive an email soon.” Has anyone had the same issue? How was it resolved? Thank you.

Hello, is there any solution for what I am facing? Ive already tried everything to sign up for a developer account. Used 7 cards (2 debit cards and 5 credit cards) + I even made a Wise account and make an online debit card. All payments wont go through. I also tried calling Apple Support but they only said to send an email because they dont have a way of contacting Apple Support for Developers. I have sent an email March 17 but up to now I havent received any reply.

Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that. Now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing to new developers? or is there a secret email I can contact to get some decent support?

Hi all, currently using auto renewable subscriptions (monthly + yearly) using RevenueCat. App Review on iPhone 17 Pro Max and iPad Air 11 (M3) running iOS/iPadOS 26.3.1 reports that after attempting to purchase a subscription in sandbox, the subscription screen loads indefinitely / they can’t proceed (Guideline 2.1(b)). I can reproduce successful purchases on physical devices via TestFlight using fresh sandbox tester accounts (along with 3 other internal users), and I’ve implemented post-purchase syncPurchases() + CustomerInfo refresh/backoff, restore fallback, and a dedicated “confirming purchase” screen to avoid the paywall blocking. Has anyone seen review-environment sandbox sessions where purchase succeeds but entitlement/receipt validation never completes on certain devices/OS versions, and is there any recommended approach for making review more reliable? Currently have another review pending and I attached a screen recording of everything working with a fresh sandbox account + physica

Hi, I'm experiencing an issue where all RealityView content disappears when the user selects Lock In Place from the window management menu (long press on close button). Follow Me works correctly and this happens in Testflight builds only not reproducible when I run locally I have reproduced this with a minimal project containing nothing but a simple red cube — no custom anchors, no app state, no dependencies. Steps to Reproduce: Open an ImmersiveSpace. A red cube is placed 1m in front of the user via RealityView. Long press the X button on any floating window Select Lock In Place. The cube disappears immediately. Expected: Cube remains visible after window is locked Actual: Cube disappears. Minimal reproducible code: var body: some View { RealityView { content in let cube = ModelEntity( mesh: .generateBox(size: 0.3), materials: [SimpleMaterial(color: .red, isMetallic: false)] ) cube.setPosition(SIMD3(0, 1.5, -1), relativeTo: nil) content.add(cube) } } } Device: Apple Vision Pro visi

Hello all, I've been running into issues with my initial App Review Submission getting rejected, with the following message: Guideline 5.1.1(v) - Legal - Privacy - Data Collection and Storage Issue Description The app still requires users to register or log in to access features that are not account based. Next Steps Revise the app to let users freely access the app's features that are not account based. The app may still require registration for other features that are account based. The app itself is a fairly simple grocery listing/receipt tracking/meal planning tool, in which users can share their groceries/receipts/meals in a group. I've revised my app to allow new users to see the main UI shell without signing in, but object creation is still blocked without account membership. Objects are tied to users-- being able to see what other users in your group have created is the core functionality of the app, and there's literally nothing else it does at the moment-- no offl

I'm experiencing an issue where all RealityView content disappears when the user selects Lock In Place from the window management menu (long press on close button). Follow Me works correctly and this happens in Testflight builds only not reproducible when I run locally I have reproduced this with a minimal project containing nothing but a simple red cube — no custom anchors, no app state, no dependencies. Steps to Reproduce: Open an ImmersiveSpace A red cube is placed 1m in front of the user via RealityView Long press the X button on any floating window Select Lock In Place The cube disappears immediately Expected: Cube remains visible after window is locked Actual: Cube disappears. Note: Follow Me does NOT reproduce this issue. Minimal reproducible code: struct ImmersiveView: View { var body: some View { RealityView { content in let cube = ModelEntity( mesh: .generateBox(size: 0.3), materials: [SimpleMaterial(color: .red, isMetallic: false)] ) cube.setPosition(SIMD3(0, 1.5, -1), re