Search results for

“We are unable to process your request”

73,576 results found

Post

Replies

Boosts

Views

Activity

Unable to process lookupSoftwareForBundleId request at this time due to a general error
I'm unable to upload a new app version to App Store Connect, and am met with this ambiguous error whenever I try to upload. I have three apps listed in App Store Connect, all different bundles coming from the same project, i.e. com.myapp.development, com.myapp.staging, and com.myapp. Uploads work fine for com.myapp.development and com.myapp.staging, but fail for com.myapp. I am sure that my bundle ID is correct. The app builds and runs correctly. This appears to be failing due to a network error when trying to provision the .itmsp file to upload to App Store Connect. Using Transporter, this is how the error surfaces: Monitoring network activity, I can see the following: POST: https://contentdelivery.itunes.apple.com/WebObjects/MZLabelService.woa/json/MZITunesSoftwareService Request: { id: **********, jsonrpc: 2.0, method: lookupSoftwareForBundleId, params: { Application: TransporterApp, ApplicationBundleId: com.apple.TransporterApp, BundleId: com.myapp, FrameworkVersions: { com.apple.itunes.
1
0
1.2k
Jan ’22
We are unable to process your request. An unknown error occurred
I have tried on three different ID accounts, and I always get the same error message. I do not think I am entering any details wrong, and the process is simple enough. When I asked Apple support, I got an email reply saying they could confirm I received the error message but nothing on how to fix it or what I had to change to succeed. Has anyone managed to work out how to proceed from this point? I would greatly appreciate any advice.
2
0
2.4k
Oct ’21
Reply to ERROR We are unable to process your request. An unknown error occurred.
Same issue , what reason i dont know, apple doesn't need to say the reason???! We are unable to process your request. An unknown error occurred. my apple team hello i need to payment to you for get developer account , iam safety and good boy iam not bad boy i need to pay so why this error We are unable to process your request. An unknown error occurred. :)
May ’25
Reply to ERROR We are unable to process your request. An unknown error occurred.
Same issue , what reason i dont know, apple doesn't need to say the reason???! We are unable to process your request. An unknown error occurred. my apple team hello i need to payment to you for get developer account , iam safety and good boy iam not bad boy i need to pay so why this error We are unable to process your request. An unknown error occurred. :)
May ’25
Unable to process lookupSoftwareForBundleId request at this time due to a general error
I'm unable to upload a new app version to App Store Connect, and am met with this ambiguous error whenever I try to upload. I have three apps listed in App Store Connect, all different bundles coming from the same project, i.e. com.myapp.development, com.myapp.staging, and com.myapp. Uploads work fine for com.myapp.development and com.myapp.staging, but fail for com.myapp. I am sure that my bundle ID is correct. The app builds and runs correctly. This appears to be failing due to a network error when trying to provision the .itmsp file to upload to App Store Connect. Using Transporter, this is how the error surfaces: Monitoring network activity, I can see the following: POST: https://contentdelivery.itunes.apple.com/WebObjects/MZLabelService.woa/json/MZITunesSoftwareService Request: { id: **********, jsonrpc: 2.0, method: lookupSoftwareForBundleId, params: { Application: TransporterApp, ApplicationBundleId: com.apple.TransporterApp, BundleId: com.myapp, FrameworkVersions: { com.apple.itunes.
Replies
1
Boosts
0
Views
1.2k
Activity
Jan ’22
Unable to process your request
I Keep getting this error if I try to enroll in the developer program, why is this? Please tell me how to fix this of why this is happening!
Replies
19
Boosts
0
Views
39k
Activity
Sep ’15
We are unable to process your request.
I am trying to register to Apple Developer Program. After filling my mobile phone, address, and bunch of other fields it just brings this page. An unknown error occured. ? If this was some students course work as a programmer that would be somehow acceptable, but for a corporation like Apple this must be a shame.
Replies
1
Boosts
0
Views
501
Activity
Nov ’22
We are unable to process your request error.
Today I'm getting a constant error when trying to submit my Apple Developer Enrollment.We are unable to process your request.An unknown error occured.Any ideas?
Replies
3
Boosts
0
Views
2.8k
Activity
Apr ’18
We are unable to process your request. An unknown error occurred
I have tried on three different ID accounts, and I always get the same error message. I do not think I am entering any details wrong, and the process is simple enough. When I asked Apple support, I got an email reply saying they could confirm I received the error message but nothing on how to fix it or what I had to change to succeed. Has anyone managed to work out how to proceed from this point? I would greatly appreciate any advice.
Replies
2
Boosts
0
Views
2.4k
Activity
Oct ’21
We are unable to process your request. An unknown error occurred.
Cannot contact dev support. We have called Apple support multiple times and tried a number of things to resolve this issue - (different browsers, different computers, different networks) Whenever I click on contact us or account I receive this error message. Anyone know how to fix this?
Replies
0
Boosts
0
Views
419
Activity
Mar ’22
Reply to ERROR We are unable to process your request. An unknown error occurred.
We are unable to process your request. An unknown error occurred. Same for me, 3 July 2024.
Replies
Boosts
Views
Activity
Jul ’24
Reply to ERROR We are unable to process your request. An unknown error occurred.
Same issue , what reason i dont know, apple doesn't need to say the reason???! We are unable to process your request. An unknown error occurred. my apple team hello i need to payment to you for get developer account , iam safety and good boy iam not bad boy i need to pay so why this error We are unable to process your request. An unknown error occurred. :)
Replies
Boosts
Views
Activity
May ’25
Reply to Promo codes generation not working
Unable to Process RequestYour request could not be processed. For additional help, send an email to itunesconnect@apple.com.
Topic: App & System Services SubTopic: Core OS Tags:
Replies
Boosts
Views
Activity
Oct ’15
Reply to ERROR We are unable to process your request. An unknown error occurred.
Same issue , what reason i dont know, apple doesn't need to say the reason???! We are unable to process your request. An unknown error occurred. my apple team hello i need to payment to you for get developer account , iam safety and good boy iam not bad boy i need to pay so why this error We are unable to process your request. An unknown error occurred. :)
Replies
Boosts
Views
Activity
May ’25
Unable to process validateAssets request at this time due to a general error ??
When trying to upload the app, the following error occurs 'Unable to process validate Assets request at this time due to a general error (1017)' What should I do if the cause is not known?
Replies
1
Boosts
0
Views
694
Activity
Oct ’20
Reply to Anyone able to submit to App Store?
Also interestingly, on the Activity tab the Ratings page doesn work saying it is unable to process the request.
Topic: App & System Services SubTopic: Core OS Tags:
Replies
Boosts
Views
Activity
Oct ’15
Unable to process lookupSoftwareForBundleId request at this time due to a general error
When trying to submit my app to xcode this keeps coming up. My app was rejected and I was told to fix the bug and reupload, but Application manager keeps displaying:Unable to process lookupSoftwareForBundleId request at this time due to a general error
Replies
8
Boosts
0
Views
3.4k
Activity
Jan ’17
Unable to process validateSoftwareSPIUsage request at this time due to a general error.
App Store Connect Operation ErrorUnable to process validateSoftwareSPIUsage request at this time due to a general error.
Replies
1
Boosts
0
Views
646
Activity
Feb ’19
Reply to ERROR We are unable to process your request. An unknown error occurred.
I got same error We are unable to process your request. An unknown error occurred. when click on Agreement button. How did you solve this issue?
Replies
Boosts
Views
Activity
Feb ’22