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“We are unable to process your request”

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RoomCaptureView runs on the latest system with a serious bug causing errors
I am using RoomCaptureView for house scanning and modeling On the latest iOS 26, the following issues were encountered The program runs well on iOS 26 and below, but on iOS 26 and above, the probability of scene localization failure becomes abnormally high, and accurate indoor localization cannot be obtained. Additionally, the probability of using RoomBuilder to merge models is also high After compiling the program using xcode 26 or above, a necessary bug appeared when running it on iOS 26, RoomCaptureView is completely unable to run The error message is {RoomCaptureSession. Capture Error's' Internal error '} And the camera interface of RoomCaptureView has turned into a splash screen Another Debug error occurred:{ -[MTLDebugRenderCommandEncoder validateCommonDrawErrors:]:5970: failed assertion `Draw Errors Validation Fragment Function(realitykit::fsSurfaceShadow): incorrect type of texture (MTLTextureType2D) bound at Texture binding at index 14 (expect MTLTextureType1D) for tonemapLUT[0]. } When usin
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Reply to The iOS CallKit end my call without user action.
Thanks for your reply. But if the user taps any hardware to trigger an action, the app will receive it then the app will create a CXAction to the CallKit, here the app will print the calling of for this method: open func request(_ transaction: CXTransaction) async throws But there is no such log, so we can make sure there is no user action, but directly from the system: func provider(_ provider: CXProvider, perform action: CXEndCallAction) {
Topic: App & System Services SubTopic: General Tags:
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Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates I submitted my Apple Developer Program enrollment as an organization on March 7, 2026. My enrollment ID is L9UY78P779. Setup details: Enrolled as Company/Organization (Delaware LLC) Valid DUNS number on file Apple ID has 2FA enabled Work email on a custom business domain The enrollment status has been stuck on Your enrollment is being processed for over two weeks now. I have not received any follow-up emails, requests for additional documentation, or any communication from Apple. I have also submitted a support request through the Apple Developer contact page with no response. This is blocking our ability to set up App Store Connect and begin the app review process. Could an Apple team member please review my enrollment and advise on what may be holding up the process? Happy to provide any additional documentation needed. Thank you.
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Reply to Cannot find devices in RemoteImmersiveSpace
Hi @Vision Pro Engineer, after testing that template a few times, I was able to see my app on the 'My Devices' tab. However, I seem to be stuck in the 'Waiting' state now. I've attached the logs. Thanks! Warning: -[NSWindow makeKeyWindow] called on windowNumber=7505 which returned NO from -[NSWindow canBecomeKeyWindow]. ((processConfiguration != nil && configuration != nil) || (processConfiguration == nil && configuration == nil)) - /AppleInternal/Library/BuildRoots/4~CKMVugC7xryZ7g5JjsaPBH1f25q2BM2pc57nT-M/Library/Caches/com.apple.xbs/TemporaryDirectory.kDsM7Z/Sources/ExtensionKit/ExtensionKit/Source/HostViewController/Internal/EXHostSessionDriver.m:80: `processConfiguration` and `configuration` must be both non-nil or both nil Unable to obtain a task name port right for pid 638: (os/kern) failure (0x5)
Topic: Spatial Computing SubTopic: General Tags:
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Request for clarification: "Waiting for Review" for nearly 7 weeks
I am writing to share my frustration regarding the app review process for my application. My current submission has been stuck in Waiting for Review for nearly 7 weeks, starting from February 5th. Although I have attempted to cancel and resubmit periodically, there were significant gaps of 10 and 21 days between submissions where no action was taken. Currently, I am stuck again. The situation is critical for the following reasons: Critical Bug: The update includes a necessary fix for an In-App Purchase bug that is preventing users from accessing paid features. No Communication: I have sent four inquiries regarding this delay. I received only one generic response asking me to wait, and my subsequent follow-ups have been completely ignored. Expedited Review Request: My requests for an Expedited Review have also gone unanswered. Apple’s standard review time is typically 24-48 hours, but my experience is far from that. I am not asking for special treatment; I am asking for basic transpa
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Reply to Tap to Pay entitlement stuck in development for nearly 1.5 months – do I need to resubmit?
Hi @mensrev, @devraj, You'll need to contact the provisioning team where you made your initial request. Please see the post below for more information: Resolving Tap to Pay on iPhone errors when building for App Store, TestFlight, or Enterprise distribution https://developer.apple.com/forums/thread/794192 Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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Screen Time APIs showing severe inconsistencies (DeviceActivity not firing + impossible usage data)
Hi everyone, I’m the developer of one sec, an app used by a large number of users globally to reduce time spent on social media and to build healthier digital habits. Because of this, we rely heavily on Apple’s Screen Time / DeviceActivity / FamilyControls, ManagedSettings APIs – and unfortunately, we’re seeing increasingly severe issues in production that directly impact hundreds of thousands of real iOS users. During the past years, we have been busy filing dozens of feedback requests for different Screen Time issues – and there has been no response from Apple at all. Developer Relations might be able to confirm that the bugs are present and that they ended up with the right team – but they are never addressed, neither are workarounds provided. Instead, the situation gets worse and worse. iOS 26 introduced a series of heavy regressions (which have been reported via Apple’s official bug report tool Feedback Assistant on iOS 26 beta 1 in June 2025 – and have not been addressed 10 Months later). This
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Urgent: Bundle ID Case-Sensitivity Mismatch for Approved Family Controls Entitlement
Hello, I have a critical issue regarding the Family Controls (Distribution) entitlement. My app FocusPact was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a Bundle identifier prefix mismatch error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correct
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Reply to What’s the best way to improve my app’s rating and get more positive reviews?
Prompt satisfied users at meaningful moments use subtle reminders personalize requests and simplify feedback flow 😊⭐
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RoomCaptureView runs on the latest system with a serious bug causing errors
I am using RoomCaptureView for house scanning and modeling On the latest iOS 26, the following issues were encountered The program runs well on iOS 26 and below, but on iOS 26 and above, the probability of scene localization failure becomes abnormally high, and accurate indoor localization cannot be obtained. Additionally, the probability of using RoomBuilder to merge models is also high After compiling the program using xcode 26 or above, a necessary bug appeared when running it on iOS 26, RoomCaptureView is completely unable to run The error message is {RoomCaptureSession. Capture Error's' Internal error '} And the camera interface of RoomCaptureView has turned into a splash screen Another Debug error occurred:{ -[MTLDebugRenderCommandEncoder validateCommonDrawErrors:]:5970: failed assertion `Draw Errors Validation Fragment Function(realitykit::fsSurfaceShadow): incorrect type of texture (MTLTextureType2D) bound at Texture binding at index 14 (expect MTLTextureType1D) for tonemapLUT[0]. } When usin
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113
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Reply to [FB21797091] Regression: Universal Links/AASA Fetching Fails for IDN on iOS 16+
I'd like you to submit a code-level support request so we can discuss this further privately. When you create the request, indicate that you were referred by me at Apple and make sure to include a link to this thread. Albert Pascual
  Worldwide Developer Relations.
Topic: App & System Services SubTopic: General Tags:
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Request for Review Status Update for App ID 6758344632
Dear App Review Team, My app with App ID 6758344632 has been waiting for review since February and is still showing as pending. I would like to kindly ask if there are any updates regarding the review status. It has now been over a month, and I would greatly appreciate your assistance in processing it. Thank you very much for your time and support. Best regards,
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79
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Reply to The iOS CallKit end my call without user action.
Thanks for your reply. But if the user taps any hardware to trigger an action, the app will receive it then the app will create a CXAction to the CallKit, here the app will print the calling of for this method: open func request(_ transaction: CXTransaction) async throws But there is no such log, so we can make sure there is no user action, but directly from the system: func provider(_ provider: CXProvider, perform action: CXEndCallAction) {
Topic: App & System Services SubTopic: General Tags:
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Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates I submitted my Apple Developer Program enrollment as an organization on March 7, 2026. My enrollment ID is L9UY78P779. Setup details: Enrolled as Company/Organization (Delaware LLC) Valid DUNS number on file Apple ID has 2FA enabled Work email on a custom business domain The enrollment status has been stuck on Your enrollment is being processed for over two weeks now. I have not received any follow-up emails, requests for additional documentation, or any communication from Apple. I have also submitted a support request through the Apple Developer contact page with no response. This is blocking our ability to set up App Store Connect and begin the app review process. Could an Apple team member please review my enrollment and advise on what may be holding up the process? Happy to provide any additional documentation needed. Thank you.
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104
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1w
Reply to Cannot find devices in RemoteImmersiveSpace
Hi @Vision Pro Engineer, after testing that template a few times, I was able to see my app on the 'My Devices' tab. However, I seem to be stuck in the 'Waiting' state now. I've attached the logs. Thanks! Warning: -[NSWindow makeKeyWindow] called on windowNumber=7505 which returned NO from -[NSWindow canBecomeKeyWindow]. ((processConfiguration != nil && configuration != nil) || (processConfiguration == nil && configuration == nil)) - /AppleInternal/Library/BuildRoots/4~CKMVugC7xryZ7g5JjsaPBH1f25q2BM2pc57nT-M/Library/Caches/com.apple.xbs/TemporaryDirectory.kDsM7Z/Sources/ExtensionKit/ExtensionKit/Source/HostViewController/Internal/EXHostSessionDriver.m:80: `processConfiguration` and `configuration` must be both non-nil or both nil Unable to obtain a task name port right for pid 638: (os/kern) failure (0x5)
Topic: Spatial Computing SubTopic: General Tags:
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Reply to App Review
I recommend canceling and resubmitting your review request. This worked for me instead of waiting more than three days.
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Request for clarification: "Waiting for Review" for nearly 7 weeks
I am writing to share my frustration regarding the app review process for my application. My current submission has been stuck in Waiting for Review for nearly 7 weeks, starting from February 5th. Although I have attempted to cancel and resubmit periodically, there were significant gaps of 10 and 21 days between submissions where no action was taken. Currently, I am stuck again. The situation is critical for the following reasons: Critical Bug: The update includes a necessary fix for an In-App Purchase bug that is preventing users from accessing paid features. No Communication: I have sent four inquiries regarding this delay. I received only one generic response asking me to wait, and my subsequent follow-ups have been completely ignored. Expedited Review Request: My requests for an Expedited Review have also gone unanswered. Apple’s standard review time is typically 24-48 hours, but my experience is far from that. I am not asking for special treatment; I am asking for basic transpa
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192
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Reply to Background Assets - Apple Hosted - iOS26
Somewhere here I saw that the issue with background assets and the simulator was supposed to be fixed with 26.2. I've just tested 26.3 and am still getting the crash The process lacks a team ID..
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Reply to Tap to Pay entitlement stuck in development for nearly 1.5 months – do I need to resubmit?
Hi @mensrev, @devraj, You'll need to contact the provisioning team where you made your initial request. Please see the post below for more information: Resolving Tap to Pay on iPhone errors when building for App Store, TestFlight, or Enterprise distribution https://developer.apple.com/forums/thread/794192 Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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1w
Expedited review/
I requested an expedited review for an urgent bug fix. It's been almost a full day, and...nothing but crickets.
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30
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CoreAudio: Specification of Private Aggregate or Tap
If a Tap or AggregateDevice with the Private property set is created, does it automatically disappear when the process ends? If not, how can I remove the Tap or AggregateDevice before the main process terminates?
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201
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Screen Time APIs showing severe inconsistencies (DeviceActivity not firing + impossible usage data)
Hi everyone, I’m the developer of one sec, an app used by a large number of users globally to reduce time spent on social media and to build healthier digital habits. Because of this, we rely heavily on Apple’s Screen Time / DeviceActivity / FamilyControls, ManagedSettings APIs – and unfortunately, we’re seeing increasingly severe issues in production that directly impact hundreds of thousands of real iOS users. During the past years, we have been busy filing dozens of feedback requests for different Screen Time issues – and there has been no response from Apple at all. Developer Relations might be able to confirm that the bugs are present and that they ended up with the right team – but they are never addressed, neither are workarounds provided. Instead, the situation gets worse and worse. iOS 26 introduced a series of heavy regressions (which have been reported via Apple’s official bug report tool Feedback Assistant on iOS 26 beta 1 in June 2025 – and have not been addressed 10 Months later). This
Replies
1
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0
Views
216
Activity
1w
Urgent: Bundle ID Case-Sensitivity Mismatch for Approved Family Controls Entitlement
Hello, I have a critical issue regarding the Family Controls (Distribution) entitlement. My app FocusPact was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a Bundle identifier prefix mismatch error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correct
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78
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