“Account Locked”

Hello, I have already paid the yearly fee via the Apple Developer app, but my account still says Enroll Now and requiring me to pay again. Order ID: MQQ6VYNN1Y Can you please manually sync my payment and activate my membership? Plus extend my deadline at the exact date that Apple team replied AND sync my payment record and reactivate my account. As it is illegal that I paid and I receive no service as promised by Apple.

Hi everyone, I’m running into a recurring issue when submitting my app to the App Store. The app is made with Unity and contains a single non-consumable IAP. Said IAP works fine locally, and sandbox testing with Xcode works when we test the build internally. Here is the current behaviour: On Game launch, the paywall pop-up displays correctly, I can try to purchase the bonus content. I go through the whole mock payment process, it takes a little while to validate but it does go through. It asks me to “pay” a second time (as if the first one hadn’t been taken into account), there’s a bit of loading but the payment is validated. A pop-up tells me it’s confirmed. Back in game, the content is correctly unlocked and accessible. But during App Store review, the reviewers report that the in-app purchase button is unresponsive. The purchase cannot be initiated, and an error that says Cannot initiate purchase because product was not found or simply failing to start. Here’s what I’ve confirmed so far: The IAP p

Hi all Our App was rejected for being suspected Spam, copied from another entiy's App witht he following narrative: We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. We explained this on the form, but the case is not being progressed, jsut ignored. Is there a good way forward to resolve this that is good for Apple as well. Here is our response in the Form: Dear App Review, Thank you for flagging this point and we fully understand and appreciate your concern for protection of our App from being put to unauthorised use. This App and has been developed solely for us and on our instruction and under our direction. As you have noticed, our developer submitted our App to your App Store years ago and it was available for several years from this account. Then some months ago we decided with the developer to move it to our own account. And as you also noticed, some small changes to simplify the f

So I'm reworking couple things in my app. And I noticed I had this old code that does the following: Creates a temporary directory. Writes a file in the temporary directory. After the file is written moves the file out of the temporary location and places it in its final destination. Okay so I was not creating the temporary directory using the recommended API. I was simply doing something like this: NSURL *tempDirectory = [NSURL fileURLWithPath:[NSTemporaryDirectory() stringByAppendingPathComponent:[NSProcessInfo processInfo].globallyUniqueString]]; // Create tempDirectory and write files inside it. Now I just changed the code to use the recommended API which takes the the volume of the target destination into account: -URLForDirectory:inDomain:appropriateForURL:create:error:) and I pass in NSItemReplacementDirectory and a url to appropriateForURL so the destination volume is taken into account. Now I have external storage mounted and I use the recommended approach. I discovered NSFileManage

We've built an app for iOS using Unity that has in-app purchases. The flow correctly works for Android - no issues at all. Now we've been testing in TestFlight and can't get it to load ANY products. The only message we are getting is Retrieve Products failed, and could not retrieve any products. - considering the exact flow works fine on Android I would assume the code for loading products itself is not the problem. It is a first version/submission, so the app itself is fresh and hasn't been released prior. The agreements are active (Paid Apps, bank account, W8-BEN-E, etc.), it's using a distribution certificate and has the IAP capability when uploading, so we're kind unsure where to look to at this point.

I hope this message finds you well. I am writing to inquire about the status of my recent app submissions and updates. Currently, all my submitted apps and updates have been stuck in the Waiting for Review status for an unusually extended period of time (over a month). Since this delay affects all my submissions, I am concerned that there might be an issue with my developer account, or perhaps my submissions are stuck due to a system glitch. Could you please investigate this matter and let me know if there is any additional information, documentation, or action required from my side to help move the review process forward? Thank you for your time, support, and understanding. I look forward to your response. Best regards

Hello everyone, I am hoping someone here can share some advice or has experienced a similar situation. I am an individual developer and two of my apps have been stuck in 'Waiting for Review' status for over 10 to 12 days now. Prior to this, the review process was moving normally and I was receiving feedback from Apple on both apps. Then suddenly everything stopped and both apps have been sitting in the queue with no movement and no communication from the review team. To make things worse, I am also unable to delete these apps or make any changes because their In-App Purchases are simultaneously under review, which is locking me out of managing my own apps entirely. I already created a support case specifically for App Review (Case ID: 20000111755276) over a week ago, but unfortunately I have not heard back anything from Apple at all — no acknowledgment, no update, nothing. I am based in Pakistan and the phone callback option is not available for my region, so email and this forum are essentially my o

I work on an open source app called Meteorologist (https://sourceforge.net/projects/heat-meteo/). One of the sources the users are allowed to use is Apple's WeatherKit. The app is compiled by me and free to download by anybody. My developer account has the free level of WeatherKit so 500,000 calls/month and every once in a while the app actually hits that limit, shutting that weather source/service down for the app. Is there any way to ask users of the app to somehow get their own account (or already have a developer account) and can register their license so it doesn't all bump up against the one (my) license? If so, how would that be passed to WeatherKit? The only thought I have is that they would need to compile the code on their own and sign their own copy. Thanks for any and all feedback and thoughts. Ed

Hello everyone, My app (App ID: 6758463939) has been waiting for review since February 3 and the status has not changed since then. All issues from the previous rejection were fixed: App name corrected and now matches after installation Demo account with full access provided All requested changes completed I also contacted App Review through Resolution Center and opened a support case, but have not received any response yet. I just want to confirm that everything is normal and that the app is still in the review queue. Has anyone experienced similar delays recently with first submissions? If there is any additional step I should take or another place to contact Apple, please let me know. Thank you.