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Paid for Apple Developer Program but Account Still Pending After 2 Weeks (No Response from Support)
Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.
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Two Previously Approved Apps Pending Review — Business Event Tomorrow April 9th
Two Previously Approved Apps Pending Review — Business Event Tomorrow April 9th Hello everyone, I'm reaching out here hoping for guidance or assistance from the App Review team, as we are running out of time. We have two apps that were previously approved, had their publication canceled to implement minor updates, and are now stuck in the review process with our business event happening tomorrow, April 9th. Here is the full timeline: — App ID: 6761207761 • April 1 (1:44 PM): Approved by App Review. • Publication canceled to implement aesthetic/UI changes only. • April 2 (10:46 PM): Resubmitted with aesthetic updates. • April 3 (2:30 AM): Rejected — a device authentication feature was added without providing a test code to reviewers. • Feature was removed entirely. • April 4 (12:29 AM): Resubmitted. • April 8 (3:54 AM): Reviewed — Guideline 2.1 (Information Needed), reviewer asked two questions. • April 8 (4:21 AM): We responded to both questions via App Store Connect and tapped Update Review. • As of
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macOS Local Network Permission Prompts Blocking CI Automation
We use TeamCity as our Continuous Integration (CI) solution to build and run automated tests. These are integration tests executed through our 4D application, which is properly code‑signed and notarized. These CI machines are heavily used and build multiple versions per day, making them critical to our development workflow. However, we are experiencing an issue on some machines: after a certain period of time, network communication through our application stops working, while network communication remains fully functional when using third‑party tools (for example, LDAP clients). Based on our investigation, this issue appears to be related to Local Network Privacy management. We have followed the procedure described in Apple’s Technical Note: TN3179: Understanding local network privacy | Apple Developer Documentation to reset network authorizations, but this has not been sufficient to resolve the issue. In addition, our CI environment requires acknowledging a large number of Local Network access permi
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Reply to Using mTLS with YubiKey via USB-C and PIV
@DTS Engineer Quinn, Thank you for your reply; I think I'm on a better path now. Unfortunately, I'm now getting an -34018 error and nil with the code below: var result: CFTypeRef? let status = SecItemCopyMatching([ kSecClass: kSecClassCertificate, kSecAttrAccessGroup: kSecAttrAccessGroupToken, kSecMatchLimit: kSecMatchLimitAll, kSecReturnRef: true, ] as CFDictionary, &result) print(status=(status) result=(String(describing: result))) I've tried your trouble shooting steps mentioned in your other posts, including printing out my app's entitlements, and they all look correct: application-identifier MY_APP_ID.MY_APP_BUNDLE_ID com.apple.developer.default-data-protection NSFileProtectionComplete com.apple.developer.team-identifier MY_APP_ID com.apple.security.application-groups get-task-allow keychain-access-groups MY_APP_ID.com.apple.token MY_APP_ID.com.apple.pivtoken MY_APP_ID.MY_APP_BUNDLE_ID I've tried both an xcode-managed provisioning profile, and an enterprise one owned by my org, and neither wo
Topic: Privacy & Security SubTopic: General Tags:
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SKStoreReviewController requestReviewInScene: does not display review prompt in debug builds on iOS 26.5 beta (23F5043k)
[SKStoreReviewController requestReviewInScene:] no longer displays the review prompt in debug/development builds on iOS 26.5 beta (23F5043k and 23F5043g). According to Apple's documentation, the review prompt should always appear in debug builds to facilitate testing. This was working in previous iOS versions (iOS 26.4 and older). Steps to reproduce: Run app from Xcode in debug configuration on a device running iOS 26.5 beta (23F5043k or 23F5043g) Call [SKStoreReviewController requestReviewInScene:windowScene] with a valid, foreground-active UIWindowScene Observe that the method executes without error (scene is valid per NSLog) but no review prompt appears Expected: Review prompt should display in debug builds Actual: No prompt appears, despite the scene being valid and foreground-active This worked correctly on previous iOS versions (26.4) so looks like this bug was introduced in 26.5 Beta versions. I have already filed a bug report in Feedback Assistant with number: FB22445620
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Unable to enroll in Apple Developer Program – “Cannot Connect” error despite active internet
Hi, I’m trying to enroll in the Apple Developer Program using the Apple Developer app on my iPhone, but I’m facing a persistent issue. After clicking “Enroll,” the screen keeps loading for about 1–2 minutes and then shows the error: “Cannot Connect – You must be connected to a Wi-Fi or cellular data network.” However, my internet connection is working perfectly: I am able to browse websites and use apps normally I have tested both Wi-Fi and mobile data I am currently signed in with my Apple ID Two-factor authentication is enabled and working correctly What I have already tried: Switching between Wi-Fi and mobile data Restarting the device Signing out and signing back into Apple ID Ensuring no VPN or custom DNS is active Despite this, the issue persists. Is this a known issue with Apple Developer enrollment services, or is there something specific I need to check on my account or device? Any help would be greatly appreciated. Thank you.
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Unable to install Dev App via Firebase
Hi there, I'm at a loss as to how to resolve this so hoping I can get some help/ideas here. Issue: We currently have two users who are unable to install our development iOS app. We sign the app as normal during the build process and upload it to firebase for distribution. Both of these users and their devices have been able to use this system previously, all our other dev users and devices are also still working but two of them receive an this app cannot be installed because it's integrity could not be verified error. What I have done to resolve: Check device UDIDs are both registered in apple developer portal Checked that the development profile has those devices included Checked that the development certificate is valid, this cert is being used with a different development app that isn't having this issue Restored the device disabled and reenabled the developer mode reinstalled the firebase distribution profile recreated the developer provisioning profile All of the above have not resolved the issue and I'm
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Reply to Extended Runtime API - Health Monitoring
Hi Ziqiao, Sorry for the slow response, I've been trying to do some more testing before responding... I think I was getting confused in some instances between WKApplicationDelegateAdaptor and WKExtensionDelegateAdaptor. This is a modern single target app so yes I should be using the former. And thank you on the tech note, really useful for clarity on the confusing! I am now finding that with the @WKApplicationDelegateAdaptor route I can implement the func handle(_ backgroundTasks: Set) {} method and there do work and schedule the next update. With a widget/complication on the watch face I get update calls variably between every 15-90 minutes despite requesting an update every 15 minutes. This is running the latest WatchOS 26.3, I appreciate there are lots of constraints on this which are hard to debug, but despite that I would have expected slightly more updates to get closer to the 4 per hour target. Removing the complication from the watch face seems to take the update number to never, again I thou
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First-time notarization submissions stuck "In Progress" for 24+ hours — Electron app
Hi, All notarization submissions for our new Electron macOS app have been stuck in In Progress for over 24 hours, with no logs available. Environment: Team ID: T7632V8V2D Certificate: Developer ID Application (valid, identity 83AC47F44D984509D5530439DD32729076B84982) Tool: xcrun notarytool submit (Xcode CLI) App: Electron 33, signed with hardened runtime, entitlements include allow-jit and allow-unsigned-executable-memory File: zip of .app (~236MB for arm64, ~104MB for x64) codesign --verify --deep --strict passes with no issues Apple System Status shows Developer ID Notary Service: Available Stuck submissions (all In Progress, no logs available): ea0fd8d4-1f2d-4266-aa84-aa3f3ba9a8fb (Apr 8, 09:40 UTC) dfaacdd2-1a11-4844-b8b7-b07bae809a7b (Apr 7, 16:49 UTC) 8256e1f0-e501-4423-8744-35b5b78ec87f (Apr 7, 10:32 UTC) a477d536-d84a-4c25-99ca-d125e0a22de1 (Apr 7, 09:07 UTC) This is our first time notarizing any app on this developer account. We understand first-time submissions may be routed to in-depth ana
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Reply to Provisioning profiles marked "Ineligible" for Contactless Pass Provisioning even though entitlement is present in profile
This is definitely unusual. You’ve already eliminated a bunch of the more common causes of issues like this. AFAICT your team received the Contactless Pass Provisioning (SharableCredential) capability for all App IDs. I’d like to exploit that fact to run a diagnostic test: Using the same Xcode, create a new project from the iOS > App template. When creating the project, enter a new test bundle ID and select your standard team (Team ID S7AUTD2C2B). In Signing & Capabilities, make sure automatic code signing is enabled for all configurations. And that the correct team is selected. At the top, make sure that you have a test device selected as the run destination. Then add the Contactless Pass Provisioning (SharableCredential) capability. Automatic code signing should kick in and create a new development provisioning profile. Wait for that to finish. Assuming that works, try running the app on a test device. What do you see? Share and Enjoy — Quinn “The Eskimo!” @ Developer Techn
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UISwitch glass effect not visible when reloading UITableView
Hi Team I’m facing an issue with UISwitch inside a UITableViewCell on iOS 26. When the switch is toggled, I update my data and call tableView.reloadData(). Since both the switch animation and table view reload happen at the same time, the UISwitch does not show its glass effect properly (it looks flat/missing during the animation). If I delay the reload, the switch renders correctly. Is this a known issue? Is there a recommended way to handle this without affecting the switch’s visual appearance?
Topic: UI Frameworks SubTopic: UIKit
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macOS Terminal: Script invoked via binary sometimes runs as Groovy instead of through the binary
I’m seeing unexpected execution behavior on macOS where a script invoked explicitly through a binary is not being passed to that binary. Example: Code filebot -script /Users//score_engine_v3.groovy Instead of being executed inside FileBot’s ScriptShell environment, macOS sometimes compiles the script as a plain Groovy class, producing errors like: Code No such property: input for class: __script_xxxxx This only happens when macOS bypasses the binary and hands the file to Groovy directly. Questions: Under what conditions would macOS bypass the invoking binary and treat a .groovy file as a Groovy script even when the binary is explicitly specified? Are there known cases where exported environment variables in zsh are not inherited by child processes launched by certain binaries? Could extended attributes, quarantine flags, or execution policies cause macOS to treat user‑edited .groovy files differently from newly created ones? Thanks for any insight.
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Program enrolled but charged twice
Subscribed the Apple Developer program and paid $100 but it showed i was not enrolled. I was prompted to enrollment process and paid another $100 for Apple Developer program 1 year. Now I am enrolled but I got double charged. I cancelled the subscription but it didn't refund. I created cases with 3 emails escalation and 2 phone supports. The support guy cannot fix it and said only senior support can fix. But that senior guy never called me back or reached me out. This is a flawed onboarding process. Like why this developer program allows subscription when developer is not enrolled yet. Also I cannot see the enrollment payment from Apple Store. From there only subscription payment was included. I had to navigate to list order page for enrollment payment detail. There are both program charges but seem they are managed by different teams.
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Reply to Provisioning profiles marked "Ineligible" for Contactless Pass Provisioning even though entitlement is present in profile
I've run into the same issue as you. I also tried installing Xcode 26.4, Can you please share the any resolution ?
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Paid for Apple Developer Program but Account Still Pending After 2 Weeks (No Response from Support)
Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.
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132
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Two Previously Approved Apps Pending Review — Business Event Tomorrow April 9th
Two Previously Approved Apps Pending Review — Business Event Tomorrow April 9th Hello everyone, I'm reaching out here hoping for guidance or assistance from the App Review team, as we are running out of time. We have two apps that were previously approved, had their publication canceled to implement minor updates, and are now stuck in the review process with our business event happening tomorrow, April 9th. Here is the full timeline: — App ID: 6761207761 • April 1 (1:44 PM): Approved by App Review. • Publication canceled to implement aesthetic/UI changes only. • April 2 (10:46 PM): Resubmitted with aesthetic updates. • April 3 (2:30 AM): Rejected — a device authentication feature was added without providing a test code to reviewers. • Feature was removed entirely. • April 4 (12:29 AM): Resubmitted. • April 8 (3:54 AM): Reviewed — Guideline 2.1 (Information Needed), reviewer asked two questions. • April 8 (4:21 AM): We responded to both questions via App Store Connect and tapped Update Review. • As of
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74
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macOS Local Network Permission Prompts Blocking CI Automation
We use TeamCity as our Continuous Integration (CI) solution to build and run automated tests. These are integration tests executed through our 4D application, which is properly code‑signed and notarized. These CI machines are heavily used and build multiple versions per day, making them critical to our development workflow. However, we are experiencing an issue on some machines: after a certain period of time, network communication through our application stops working, while network communication remains fully functional when using third‑party tools (for example, LDAP clients). Based on our investigation, this issue appears to be related to Local Network Privacy management. We have followed the procedure described in Apple’s Technical Note: TN3179: Understanding local network privacy | Apple Developer Documentation to reset network authorizations, but this has not been sufficient to resolve the issue. In addition, our CI environment requires acknowledging a large number of Local Network access permi
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2
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156
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3w
Reply to Using mTLS with YubiKey via USB-C and PIV
@DTS Engineer Quinn, Thank you for your reply; I think I'm on a better path now. Unfortunately, I'm now getting an -34018 error and nil with the code below: var result: CFTypeRef? let status = SecItemCopyMatching([ kSecClass: kSecClassCertificate, kSecAttrAccessGroup: kSecAttrAccessGroupToken, kSecMatchLimit: kSecMatchLimitAll, kSecReturnRef: true, ] as CFDictionary, &result) print(status=(status) result=(String(describing: result))) I've tried your trouble shooting steps mentioned in your other posts, including printing out my app's entitlements, and they all look correct: application-identifier MY_APP_ID.MY_APP_BUNDLE_ID com.apple.developer.default-data-protection NSFileProtectionComplete com.apple.developer.team-identifier MY_APP_ID com.apple.security.application-groups get-task-allow keychain-access-groups MY_APP_ID.com.apple.token MY_APP_ID.com.apple.pivtoken MY_APP_ID.MY_APP_BUNDLE_ID I've tried both an xcode-managed provisioning profile, and an enterprise one owned by my org, and neither wo
Topic: Privacy & Security SubTopic: General Tags:
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Reply to Provisioning profiles marked "Ineligible" for Contactless Pass Provisioning even though entitlement is present in profile
I've run into the same issue as you. I also tried installing Xcode 26.3, and opening the project with the older version did work once. But for some reason the same problem reappeared later, and using 26.3 no longer helps.
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SKStoreReviewController requestReviewInScene: does not display review prompt in debug builds on iOS 26.5 beta (23F5043k)
[SKStoreReviewController requestReviewInScene:] no longer displays the review prompt in debug/development builds on iOS 26.5 beta (23F5043k and 23F5043g). According to Apple's documentation, the review prompt should always appear in debug builds to facilitate testing. This was working in previous iOS versions (iOS 26.4 and older). Steps to reproduce: Run app from Xcode in debug configuration on a device running iOS 26.5 beta (23F5043k or 23F5043g) Call [SKStoreReviewController requestReviewInScene:windowScene] with a valid, foreground-active UIWindowScene Observe that the method executes without error (scene is valid per NSLog) but no review prompt appears Expected: Review prompt should display in debug builds Actual: No prompt appears, despite the scene being valid and foreground-active This worked correctly on previous iOS versions (26.4) so looks like this bug was introduced in 26.5 Beta versions. I have already filed a bug report in Feedback Assistant with number: FB22445620
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235
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Unable to enroll in Apple Developer Program – “Cannot Connect” error despite active internet
Hi, I’m trying to enroll in the Apple Developer Program using the Apple Developer app on my iPhone, but I’m facing a persistent issue. After clicking “Enroll,” the screen keeps loading for about 1–2 minutes and then shows the error: “Cannot Connect – You must be connected to a Wi-Fi or cellular data network.” However, my internet connection is working perfectly: I am able to browse websites and use apps normally I have tested both Wi-Fi and mobile data I am currently signed in with my Apple ID Two-factor authentication is enabled and working correctly What I have already tried: Switching between Wi-Fi and mobile data Restarting the device Signing out and signing back into Apple ID Ensuring no VPN or custom DNS is active Despite this, the issue persists. Is this a known issue with Apple Developer enrollment services, or is there something specific I need to check on my account or device? Any help would be greatly appreciated. Thank you.
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1
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37
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Unable to install Dev App via Firebase
Hi there, I'm at a loss as to how to resolve this so hoping I can get some help/ideas here. Issue: We currently have two users who are unable to install our development iOS app. We sign the app as normal during the build process and upload it to firebase for distribution. Both of these users and their devices have been able to use this system previously, all our other dev users and devices are also still working but two of them receive an this app cannot be installed because it's integrity could not be verified error. What I have done to resolve: Check device UDIDs are both registered in apple developer portal Checked that the development profile has those devices included Checked that the development certificate is valid, this cert is being used with a different development app that isn't having this issue Restored the device disabled and reenabled the developer mode reinstalled the firebase distribution profile recreated the developer provisioning profile All of the above have not resolved the issue and I'm
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1
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78
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3w
Reply to Extended Runtime API - Health Monitoring
Hi Ziqiao, Sorry for the slow response, I've been trying to do some more testing before responding... I think I was getting confused in some instances between WKApplicationDelegateAdaptor and WKExtensionDelegateAdaptor. This is a modern single target app so yes I should be using the former. And thank you on the tech note, really useful for clarity on the confusing! I am now finding that with the @WKApplicationDelegateAdaptor route I can implement the func handle(_ backgroundTasks: Set) {} method and there do work and schedule the next update. With a widget/complication on the watch face I get update calls variably between every 15-90 minutes despite requesting an update every 15 minutes. This is running the latest WatchOS 26.3, I appreciate there are lots of constraints on this which are hard to debug, but despite that I would have expected slightly more updates to get closer to the 4 per hour target. Removing the complication from the watch face seems to take the update number to never, again I thou
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3w
First-time notarization submissions stuck "In Progress" for 24+ hours — Electron app
Hi, All notarization submissions for our new Electron macOS app have been stuck in In Progress for over 24 hours, with no logs available. Environment: Team ID: T7632V8V2D Certificate: Developer ID Application (valid, identity 83AC47F44D984509D5530439DD32729076B84982) Tool: xcrun notarytool submit (Xcode CLI) App: Electron 33, signed with hardened runtime, entitlements include allow-jit and allow-unsigned-executable-memory File: zip of .app (~236MB for arm64, ~104MB for x64) codesign --verify --deep --strict passes with no issues Apple System Status shows Developer ID Notary Service: Available Stuck submissions (all In Progress, no logs available): ea0fd8d4-1f2d-4266-aa84-aa3f3ba9a8fb (Apr 8, 09:40 UTC) dfaacdd2-1a11-4844-b8b7-b07bae809a7b (Apr 7, 16:49 UTC) 8256e1f0-e501-4423-8744-35b5b78ec87f (Apr 7, 10:32 UTC) a477d536-d84a-4c25-99ca-d125e0a22de1 (Apr 7, 09:07 UTC) This is our first time notarizing any app on this developer account. We understand first-time submissions may be routed to in-depth ana
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243
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Reply to Provisioning profiles marked "Ineligible" for Contactless Pass Provisioning even though entitlement is present in profile
This is definitely unusual. You’ve already eliminated a bunch of the more common causes of issues like this. AFAICT your team received the Contactless Pass Provisioning (SharableCredential) capability for all App IDs. I’d like to exploit that fact to run a diagnostic test: Using the same Xcode, create a new project from the iOS > App template. When creating the project, enter a new test bundle ID and select your standard team (Team ID S7AUTD2C2B). In Signing & Capabilities, make sure automatic code signing is enabled for all configurations. And that the correct team is selected. At the top, make sure that you have a test device selected as the run destination. Then add the Contactless Pass Provisioning (SharableCredential) capability. Automatic code signing should kick in and create a new development provisioning profile. Wait for that to finish. Assuming that works, try running the app on a test device. What do you see? Share and Enjoy — Quinn “The Eskimo!” @ Developer Techn
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UISwitch glass effect not visible when reloading UITableView
Hi Team I’m facing an issue with UISwitch inside a UITableViewCell on iOS 26. When the switch is toggled, I update my data and call tableView.reloadData(). Since both the switch animation and table view reload happen at the same time, the UISwitch does not show its glass effect properly (it looks flat/missing during the animation). If I delay the reload, the switch renders correctly. Is this a known issue? Is there a recommended way to handle this without affecting the switch’s visual appearance?
Topic: UI Frameworks SubTopic: UIKit
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178
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macOS Terminal: Script invoked via binary sometimes runs as Groovy instead of through the binary
I’m seeing unexpected execution behavior on macOS where a script invoked explicitly through a binary is not being passed to that binary. Example: Code filebot -script /Users//score_engine_v3.groovy Instead of being executed inside FileBot’s ScriptShell environment, macOS sometimes compiles the script as a plain Groovy class, producing errors like: Code No such property: input for class: __script_xxxxx This only happens when macOS bypasses the binary and hands the file to Groovy directly. Questions: Under what conditions would macOS bypass the invoking binary and treat a .groovy file as a Groovy script even when the binary is explicitly specified? Are there known cases where exported environment variables in zsh are not inherited by child processes launched by certain binaries? Could extended attributes, quarantine flags, or execution policies cause macOS to treat user‑edited .groovy files differently from newly created ones? Thanks for any insight.
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26
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Program enrolled but charged twice
Subscribed the Apple Developer program and paid $100 but it showed i was not enrolled. I was prompted to enrollment process and paid another $100 for Apple Developer program 1 year. Now I am enrolled but I got double charged. I cancelled the subscription but it didn't refund. I created cases with 3 emails escalation and 2 phone supports. The support guy cannot fix it and said only senior support can fix. But that senior guy never called me back or reached me out. This is a flawed onboarding process. Like why this developer program allows subscription when developer is not enrolled yet. Also I cannot see the enrollment payment from Apple Store. From there only subscription payment was included. I had to navigate to list order page for enrollment payment detail. There are both program charges but seem they are managed by different teams.
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49
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