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Reply to App Group container being recreated on app update, causing complete data loss
I’m not aware of any known issue that matches these symptoms. As you’ve noted, iOS is expected to preserve app group containers across OS and app installs. This certainly works for most apps and most users, but that doesn’t preclude there being a bug that causes this problem for some users of some apps. To investigate this we need to see a sysdiagnose log taken immediately after the user notices the problem. That’s gonna be tricky to acquire given that this problem isn’t obviously reproducible. I have a bunch of background on this in Using a Sysdiagnose Log to Debug a Hard-to-Reproduce Problem. Key to that process is the ability to quickly and reliably identify that the problem has occurred. If I were in your shoes I’d add specific code for that, code that’s not tied to UserDefaults or Core Data. Both of those are big, complex subsystems, which makes it hard to know whether you’re hitting a problem with that subsystem or something more fundamental. Rather, I recommend that you store this state in fil
Topic: App & System Services SubTopic: Core OS Tags:
1d
IPhone fails to connect with Xcode in presence of multiple WebContentFilters
I am facing an intermittent problem where iPhones are failing to pair/connect with Xcode under Xcode -> Windows -> Devices and Simulators. This happens when more than one web content filters are present, for instance, I have my web content filter (FilterSockets true, FilterGrade Firewall) and there is also Sentinel One web content filter with same configuration. Note: We are not blocking any flow from remoted / remotepairingd / core device service / MDRemoteServiceSupport etc processes. But they do get paused and resumed at times for our internal traffic verification logic. So, we are trying to understand what impact our content filter may be having on this iPhone Pairing?? If we stop either one of the filters the problem goes away. I have tracked the network traffic to the phone, and it seems to be using a ethernet interface (en5/en10) over the USB-C cable. I can see endpoints like this: localEndpoint = fe80::7:afff:fea1:edb8%en5.54442 remoteEndpoint = fe80::7:afff:fea1:ed47%en5.49813 I also s
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Apple-Hosted Asset Pack Support in App Review
Does the App Review process have access to Apple-Hosted Asset Packs during review? My app uses Asset Packs to offer a library of data to the end-user (with a workaround, if unavailable), but I am frequently seeing the workaround screen in App Review with errors I haven't seen elsewhere. The latest error I encountered (via the App Review team's feedback) was: A server with the specified hostname could not be found. thrown from (to my belief) AssetPackManager.shared.ensureLocalAvailability. This is unexpected to me, as both this code as well as the asset packs have already been released and are working reliably in production. Has anyone else experienced these issues?
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Reply to Clipboard issues with simulators
Using Xcode 26.5 Beta with iOS Simulator 26.5 Beta (iPhone 17 Pro), I tried to copy and paste text to the simulator. The paste menu now appears, but cannot paste the text. When pasting the text to the UITextField in my application while debugging, Xcode shows the following error ...requesting item failed with error: Error Domain=PBErrorDomain Code=13 Operation not authorized. UserInfo={NSLocalizedDescription=Operation not authorized.}
21h
Reply to Random global network outage triggered by NEFilterDataProvider extension – only reboot helps, reinstall doesn't
@DTS Engineer But when I disable the content filter, the process does not stop. When I restart the content filter, it is still the original process instance. When I manually kill the original process, or even reload the new system extension through the wrapper app, the process ID definitely changes, but the issue persists. The only solution I have found so far is to restart the system.
1d
Ad Hoc .ipa for iOS 12.5.8
Hi, We're having problems starting an Ad Hoc ipa on an iPad with iOS 12.7.7 and 12.7.8, probably iOS 12 in general. The iPad's UUID is added to the certificate. And we don't have problems with iOS versions > iOS 12. Here is the anonymized Console Log: default 09:05:12.088994+0100 SpringBoard immediate edge swipe: failed default 09:05:12.095189+0100 SpringBoard Icon touch began: default 09:05:12.096204+0100 SpringBoard Found a reasonable launch image for , not pre-warming SplashBoard. Load image into the snapshot instance. default 09:05:12.117737+0100 powerd Activity changes from 0x2 to 0x1. UseActiveState:1 default 09:05:12.118572+0100 powerd hidActive:1 displayOff:0 assertionActivityValid:0 now:0xcb6 hid_ts:0xcb6 assertion_ts:0x0 default 09:05:12.145354+0100 backboardd [HID] [MT] dispatchEvent Dispatching event with 1 children, _eventMask=0x23 _childEventMask=0x3 Cancel=0 Touching=0 inRange=0 default 09:05:12.152820+0100 SpringBoard Icon tapped: default 09:05:12.158236+0100 dasd Trigger: is now [1] def
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Reply to Need MetricKit Implementation details for MacOS background Application, mainly for
Thanks for looking into this. Here is a complete summary of our setup and what we have confirmed so far. App configuration: macOS app distributed via Developer ID (PKG installer) — not the Mac App Store Host app runs as a menu bar agent (LSUIElement = YES in Info.plist) NSApplicationActivationPolicy = .accessory The app runs continuously as a login item — it is always alive Network Extension is a System Extension (NEAppProxyProvider), always running alongside the host app What we have implemented: MXMetricManager.shared().addSubscriber(self) is called in applicationDidFinishLaunching in the host app — as early as possible A separate MXMetricManagerSubscriber is registered inside the Network Extension process at tunnel start Both didReceiveMetricPayloads: and didReceiveDiagnosticPayloads: are implemented On startup we also drain pastPayloads and pastDiagnosticPayloads to catch anything queued while the process was not running The subscriber object is kept alive for the full lifetime of both processes
1d
App with shallow depth entitlement not appearing in Auto-Launch > When Submerged
I'm building a freediving app for Apple Watch Ultra using the shallow depth entitlement (com.apple.developer.submerged-shallow-depth-and-pressure). My app uses WKExtendedRuntimeSession with the underwater-depth background mode, and it works correctly — the session starts, Water Lock activates automatically, and Crown hold water ejection ends the session as expected. However, the app does not appear in Settings > General > Auto-Launch > When Submerged on the watch. Other third-party apps (including one that hasn't been updated in ~2 years and presumably only has the shallow entitlement) do appear in this list. My configuration: WKBackgroundModes: [underwater-depth, workout-processing] WKSupportsAutomaticDepthLaunch: true (Boolean, in watch app Info.plist) Entitlement verified in both the signed binary and provisioning profile watchOS 26.3, Apple Watch Ultra 2 Tested with: development build, TestFlight, and direct Xcode deploy. Watch restarted after each. The app does not appear in any case. T
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Reply to App Review stuck for weeks on individual account, expedite requests ignored, multiple apps affected
I am an individual developer. I submitted my first app for review on March 14, 2026. It remained without a meaningful response until March 31, 2026. During this time, I sent three expedite review requests, but none of them helped. At the same time, I submitted my second app on March 22, 2026. I also requested an expedite review for that app, but it is still in Waiting for Review as well. Because nothing moved, I withdrew the previous submission and uploaded a third build for the same app. However, the app is still stuck in review flow. I am afraid you have done everything that one should not have done. You flood them with support and expedite request tickets. Yesterday, I read a topic where one claimed that he had sent about 20 support tickets to the company. You flood them with these tickets. I opened a support ticket several weeks ago after two of my apps were ready to distribute but were automatically removed from the store for no reason. I received a reply some two weeks ago whe
1d
[Bug] Cannot link In-App Purchases / Subscriptions to App Version in App Store Connect
Summary I am unable to link my In-App Purchases and Subscriptions to my app version in App Store Connect. The In-App Purchases and Subscriptions section described in Apple's documentation is not visible on my version preparation page, making it impossible to associate IAPs with my build before submission. Steps to Reproduce Open App Store Connect → My Apps → [App Name] Navigate to the app version in Prepare for Submission state Scroll through the entire version page The In-App Purchases and Subscriptions section is not present anywhere on the page Expected Behavior According to Apple's documentation and the note shown on the Subscriptions page itself: ▎ Your first subscription must be submitted with a new app version. Create your subscription, then select it in the 'In-App Purchases or Subscriptions' section of the app's version page before submitting the version for review. The section should be visible and allow me to select my configured subscriptions. Actual Behavior The section does not appear o
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Developer account verification
I created my developer account on Wednesday and paid for the subscription straight away, but I’ve been waiting ever since. It says that processing can take up to 48 hours, but I’ve now been waiting for five days and nothing has changed... I’ve contacted customer service but haven’t received a reply. Is this normal?
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365
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Reply to Developer account verification
I signed up and paid on the 25th. After no response I called apple tech support. 2 hours later. The response is they can’t help me but would push my request up the chain. I just paid a second time thinking it may be a glitch. Honestly this is unacceptable. When my app had a million users will it take three weeks to reach apple when something goes wrong?!?!
1d
CKQuerySubscription on public database never triggers APNS push in Production environment
Hi everyone, I have a SwiftUI app using CKQuerySubscription on the public database for social notifications (friend requests, recommendations, etc.). Push notifications work perfectly in the Development environment but never fire in Production (TestFlight). Setup: iOS 26.4, Xcode 26, Swift 6 Container: public database, CKQuerySubscription with .firesOnRecordCreation 5 subscriptions verified via CKDatabase.allSubscriptions() registerForRemoteNotifications() called unconditionally on every launch Valid APNS device token received in didRegisterForRemoteNotificationsWithDeviceToken Push Notifications + Background Modes (Remote notifications) capabilities enabled What works: All 5 subscriptions create successfully in Production Records are saved and queryable (in-app CloudKit fetches return them immediately) APNS production push works — tested via Xcode Push Notifications Console with the same device token, notification appeared instantly Everything works perfectly in the Development environment (subscrip
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Reply to App Group container being recreated on app update, causing complete data loss
I’m not aware of any known issue that matches these symptoms. As you’ve noted, iOS is expected to preserve app group containers across OS and app installs. This certainly works for most apps and most users, but that doesn’t preclude there being a bug that causes this problem for some users of some apps. To investigate this we need to see a sysdiagnose log taken immediately after the user notices the problem. That’s gonna be tricky to acquire given that this problem isn’t obviously reproducible. I have a bunch of background on this in Using a Sysdiagnose Log to Debug a Hard-to-Reproduce Problem. Key to that process is the ability to quickly and reliably identify that the problem has occurred. If I were in your shoes I’d add specific code for that, code that’s not tied to UserDefaults or Core Data. Both of those are big, complex subsystems, which makes it hard to know whether you’re hitting a problem with that subsystem or something more fundamental. Rather, I recommend that you store this state in fil
Topic: App & System Services SubTopic: Core OS Tags:
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1d
IPhone fails to connect with Xcode in presence of multiple WebContentFilters
I am facing an intermittent problem where iPhones are failing to pair/connect with Xcode under Xcode -> Windows -> Devices and Simulators. This happens when more than one web content filters are present, for instance, I have my web content filter (FilterSockets true, FilterGrade Firewall) and there is also Sentinel One web content filter with same configuration. Note: We are not blocking any flow from remoted / remotepairingd / core device service / MDRemoteServiceSupport etc processes. But they do get paused and resumed at times for our internal traffic verification logic. So, we are trying to understand what impact our content filter may be having on this iPhone Pairing?? If we stop either one of the filters the problem goes away. I have tracked the network traffic to the phone, and it seems to be using a ethernet interface (en5/en10) over the USB-C cable. I can see endpoints like this: localEndpoint = fe80::7:afff:fea1:edb8%en5.54442 remoteEndpoint = fe80::7:afff:fea1:ed47%en5.49813 I also s
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1
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0
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32
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1d
XPC communication between a sandboxed Network Extension and a privileged MachService
Hello, Is it possible for a Network Extension (running in its sandbox) to act as a client for an XPC service hosted by a Launch Daemon (e.g., to offload data processing)? Are there any specific sandbox restrictions or entitlement requirements for this type of XPC communication? Thank you in advance!
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6
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0
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127
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1d
Reply to Apple-Hosted Asset Pack Support in App Review
Upon submitting our first patch, we are running into the exact same situation again. We haven't updated anything in our code related to asset packs between our first submission and this patch. Something definitely still appears wrong here in the review process.
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1d
Apple-Hosted Asset Pack Support in App Review
Does the App Review process have access to Apple-Hosted Asset Packs during review? My app uses Asset Packs to offer a library of data to the end-user (with a workaround, if unavailable), but I am frequently seeing the workaround screen in App Review with errors I haven't seen elsewhere. The latest error I encountered (via the App Review team's feedback) was: A server with the specified hostname could not be found. thrown from (to my belief) AssetPackManager.shared.ensureLocalAvailability. This is unexpected to me, as both this code as well as the asset packs have already been released and are working reliably in production. Has anyone else experienced these issues?
Replies
6
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0
Views
374
Activity
1d
Reply to Clipboard issues with simulators
Using Xcode 26.5 Beta with iOS Simulator 26.5 Beta (iPhone 17 Pro), I tried to copy and paste text to the simulator. The paste menu now appears, but cannot paste the text. When pasting the text to the UITextField in my application while debugging, Xcode shows the following error ...requesting item failed with error: Error Domain=PBErrorDomain Code=13 Operation not authorized. UserInfo={NSLocalizedDescription=Operation not authorized.}
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Activity
21h
Reply to Random global network outage triggered by NEFilterDataProvider extension – only reboot helps, reinstall doesn't
@DTS Engineer But when I disable the content filter, the process does not stop. When I restart the content filter, it is still the original process instance. When I manually kill the original process, or even reload the new system extension through the wrapper app, the process ID definitely changes, but the issue persists. The only solution I have found so far is to restart the system.
Replies
Boosts
Views
Activity
1d
Ad Hoc .ipa for iOS 12.5.8
Hi, We're having problems starting an Ad Hoc ipa on an iPad with iOS 12.7.7 and 12.7.8, probably iOS 12 in general. The iPad's UUID is added to the certificate. And we don't have problems with iOS versions > iOS 12. Here is the anonymized Console Log: default 09:05:12.088994+0100 SpringBoard immediate edge swipe: failed default 09:05:12.095189+0100 SpringBoard Icon touch began: default 09:05:12.096204+0100 SpringBoard Found a reasonable launch image for , not pre-warming SplashBoard. Load image into the snapshot instance. default 09:05:12.117737+0100 powerd Activity changes from 0x2 to 0x1. UseActiveState:1 default 09:05:12.118572+0100 powerd hidActive:1 displayOff:0 assertionActivityValid:0 now:0xcb6 hid_ts:0xcb6 assertion_ts:0x0 default 09:05:12.145354+0100 backboardd [HID] [MT] dispatchEvent Dispatching event with 1 children, _eventMask=0x23 _childEventMask=0x3 Cancel=0 Touching=0 inRange=0 default 09:05:12.152820+0100 SpringBoard Icon tapped: default 09:05:12.158236+0100 dasd Trigger: is now [1] def
Replies
5
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0
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2.2k
Activity
1d
Reply to Need MetricKit Implementation details for MacOS background Application, mainly for
Thanks for looking into this. Here is a complete summary of our setup and what we have confirmed so far. App configuration: macOS app distributed via Developer ID (PKG installer) — not the Mac App Store Host app runs as a menu bar agent (LSUIElement = YES in Info.plist) NSApplicationActivationPolicy = .accessory The app runs continuously as a login item — it is always alive Network Extension is a System Extension (NEAppProxyProvider), always running alongside the host app What we have implemented: MXMetricManager.shared().addSubscriber(self) is called in applicationDidFinishLaunching in the host app — as early as possible A separate MXMetricManagerSubscriber is registered inside the Network Extension process at tunnel start Both didReceiveMetricPayloads: and didReceiveDiagnosticPayloads: are implemented On startup we also drain pastPayloads and pastDiagnosticPayloads to catch anything queued while the process was not running The subscriber object is kept alive for the full lifetime of both processes
Replies
Boosts
Views
Activity
1d
App with shallow depth entitlement not appearing in Auto-Launch > When Submerged
I'm building a freediving app for Apple Watch Ultra using the shallow depth entitlement (com.apple.developer.submerged-shallow-depth-and-pressure). My app uses WKExtendedRuntimeSession with the underwater-depth background mode, and it works correctly — the session starts, Water Lock activates automatically, and Crown hold water ejection ends the session as expected. However, the app does not appear in Settings > General > Auto-Launch > When Submerged on the watch. Other third-party apps (including one that hasn't been updated in ~2 years and presumably only has the shallow entitlement) do appear in this list. My configuration: WKBackgroundModes: [underwater-depth, workout-processing] WKSupportsAutomaticDepthLaunch: true (Boolean, in watch app Info.plist) Entitlement verified in both the signed binary and provisioning profile watchOS 26.3, Apple Watch Ultra 2 Tested with: development build, TestFlight, and direct Xcode deploy. Watch restarted after each. The app does not appear in any case. T
Replies
2
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0
Views
58
Activity
1d
Reply to App Review stuck for weeks on individual account, expedite requests ignored, multiple apps affected
I am an individual developer. I submitted my first app for review on March 14, 2026. It remained without a meaningful response until March 31, 2026. During this time, I sent three expedite review requests, but none of them helped. At the same time, I submitted my second app on March 22, 2026. I also requested an expedite review for that app, but it is still in Waiting for Review as well. Because nothing moved, I withdrew the previous submission and uploaded a third build for the same app. However, the app is still stuck in review flow. I am afraid you have done everything that one should not have done. You flood them with support and expedite request tickets. Yesterday, I read a topic where one claimed that he had sent about 20 support tickets to the company. You flood them with these tickets. I opened a support ticket several weeks ago after two of my apps were ready to distribute but were automatically removed from the store for no reason. I received a reply some two weeks ago whe
Replies
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Views
Activity
1d
[Bug] Cannot link In-App Purchases / Subscriptions to App Version in App Store Connect
Summary I am unable to link my In-App Purchases and Subscriptions to my app version in App Store Connect. The In-App Purchases and Subscriptions section described in Apple's documentation is not visible on my version preparation page, making it impossible to associate IAPs with my build before submission. Steps to Reproduce Open App Store Connect → My Apps → [App Name] Navigate to the app version in Prepare for Submission state Scroll through the entire version page The In-App Purchases and Subscriptions section is not present anywhere on the page Expected Behavior According to Apple's documentation and the note shown on the Subscriptions page itself: ▎ Your first subscription must be submitted with a new app version. Create your subscription, then select it in the 'In-App Purchases or Subscriptions' section of the app's version page before submitting the version for review. The section should be visible and allow me to select my configured subscriptions. Actual Behavior The section does not appear o
Replies
3
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0
Views
152
Activity
1d
Developer account verification
I created my developer account on Wednesday and paid for the subscription straight away, but I’ve been waiting ever since. It says that processing can take up to 48 hours, but I’ve now been waiting for five days and nothing has changed... I’ve contacted customer service but haven’t received a reply. Is this normal?
Replies
3
Boosts
0
Views
365
Activity
1d
Reply to Developer account verification
I signed up and paid on the 25th. After no response I called apple tech support. 2 hours later. The response is they can’t help me but would push my request up the chain. I just paid a second time thinking it may be a glitch. Honestly this is unacceptable. When my app had a million users will it take three weeks to reach apple when something goes wrong?!?!
Replies
Boosts
Views
Activity
1d
CKQuerySubscription on public database never triggers APNS push in Production environment
Hi everyone, I have a SwiftUI app using CKQuerySubscription on the public database for social notifications (friend requests, recommendations, etc.). Push notifications work perfectly in the Development environment but never fire in Production (TestFlight). Setup: iOS 26.4, Xcode 26, Swift 6 Container: public database, CKQuerySubscription with .firesOnRecordCreation 5 subscriptions verified via CKDatabase.allSubscriptions() registerForRemoteNotifications() called unconditionally on every launch Valid APNS device token received in didRegisterForRemoteNotificationsWithDeviceToken Push Notifications + Background Modes (Remote notifications) capabilities enabled What works: All 5 subscriptions create successfully in Production Records are saved and queryable (in-app CloudKit fetches return them immediately) APNS production push works — tested via Xcode Push Notifications Console with the same device token, notification appeared instantly Everything works perfectly in the Development environment (subscrip
Replies
9
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0
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581
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1d