Hi everyone, Our recent app update was rejected under Guideline 2.1 – App Completeness, with the note: “The app was unresponsive when we tapped on Sign in with Apple.” Device: iPad Air (5th generation) OS: iPadOS 26.1 However, we’ve tested this thoroughly and can’t reproduce the problem at all. Here’s what we’ve done so far: Tested both on simulator and real devices (iPhone and iPad). Tried combinations of: Logged in / not logged in to iCloud Apple ID linked / not linked to our app In all cases, Sign in with Apple works as intended — no freezing or unresponsiveness. We also recorded videos showing successful sign-in on simulator (iPad Air, iOS 26) and iPhone 13 mini simulator: We replied to App Review asking whether they were using a simulator (since “Sign in with Apple” often fails there unless the test Apple ID is properly set up). We also provided steps and links explaining that you need to: Create a test account with a real email. Sign in at iCloud.com, and complete security setup / agree to term
Topic:
App Store Distribution & Marketing
SubTopic:
App Review