Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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How to find enrollment is in progress
A friend of mine said he applied for enrollment for an Organization. But during the process he did not type the code received for verifying the email. On the next day trying for enrollment there was a message of max tries. Plus he received an email with the title "developer agreement signed" How can he verify the agreement started or what can he do? He wants to know if it was succesful and he must wait or...
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Enrollement issues
Hello everyone, I wanted to know if any of you are experiencing difficulties creating an Apple Developer account and accessing the Apple Store. As for me, I still can’t manage to complete my registration; it always shows the same message: “Your enrollment could not be completed at this time.” Of course, I am over 18 and I have fully completed my Apple ID profile. It has already been a week. can anyone advise ? TIA
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Enrollment pending for nearly 1 month
Hello, My Apple Developer Program enrollment has been pending for almost one month. I have already contacted Apple Developer Support via email and also called support, but unfortunately I have not received any response or update so far. On the support page it says responses usually come within 2 days or less, but it has been much longer in my case. Could someone from Apple please help check the status of my enrollment or advise what I should do next? Thank you.
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App Developer
Last week I paid 99 USD for app developer account. Still not active. Today I paid again, hoping that it will be active. Payments were submitted. I tried to email Apple and I received emails stating they will reply in 2 days. No replies received. What is this hype about Apple if their customer care is hopeless. And why is it so difficult to contact someone from Apple even by email? Unless I have the developer account active I cannot proceed with my app
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Apple Developer Program enrollment pending for 2 weeks — no charge, no response to support ticket
Hi, I enrolled in the Apple Developer Program approximately 2 weeks ago and my enrollment is still pending. I have not been charged the annual fee and I submitted a support ticket which has received no response. I'm a solo developer based in South Africa looking to publish my first iOS app. Is there anything I can do to move this along, or is this wait time normal? My support ticket has gone unanswered and I can't find a direct contact number to resolve this. Any help appreciated.
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Unable to get a call back from Apple dev support
Hi, I've been trying to get a call back from apple on a couple of issues but I'm unable to do so. The "Call" button in the contact us form keeps appearing and disappearing at random times. Since I'm in India, I believe the Singaporean team handles the developer support queries. The operating hours mentioned on apple's website are 09:00–17:00 SGT but the "call" button's appearance and disappearance is NOT at all according to this. Now when I was finally able to login into apple developer support at the right time (when call button was visible), and entered my details to get a call back from them. It says "We're calling you shortly" but I receive no call at all. It's been two hours since that. Previously, when i requested a call back for other issues, I got the call immediately. Now it's been so long and there's still no call. And the thing is, I'm also unable to request a call back again for the same issue until some time passes. I think there's some sort of cooldown. The phone/call button disappears again and I'm only left with the email option. Which I NEVER got a reply from unless it's after a call back. There's also no way to call developer support directly. I tried calling back on the number i previously received the call from, but it gets connected to normal support and they say they cannot transfer or connect the call with the developer support team. I don't know what to do. I urge apple to kindly look into this issue and kindly fix it as soon as possible.
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My Apple Developer Membership is a Schrödinger's Paradox
I think I’ve discovered a quantum paradox in the enrollment process. On February 3rd, I paid for my membership. Since then, my account has been in a "Schrödinger's State": It exists (because the payment was successful and my ID was verified weeks ago) It doesn't exist (because it’s still stuck on "Pending" and I can't access any developer tools) It’s been 31 days, and the box is still closed. But I really hope not many people are in this situation, has anyone else faced something similar? How did you resolve it? I’d love to finally start publishing…
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Apple developer program payment failure - "Your payment authorisation failed on card"
Hi team, I am having an issue with paying for my apple developer enrolment program. Error message is: Your payment authorisation failed on card XXXX. Please verify your information and try again, or try another payment method. Things I have tried and has not worked: Multiple company visa card Multiple personal visa card Ensuring billing address matches my visa cards Turn off VPN Try my personal IOS device My company and personal cards should work because I have paid for other products and apple products with it. I do not think this is an isolated incident and that Apple should look into this immediately to prevent blocking developer enrolment. Other similar threads: https://developer.apple.com/forums/thread/817892?page=1#878707022 https://www.reddit.com/r/applehelp/comments/1m5fj6q/how_to_fix_your_payment_authorization_failed_on/ https://developer.apple.com/forums/thread/814065
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Apple Developer program payment failed
Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you
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Urgent Issue with Apple Developer Account – Charged Twice but No Access
Hello, I am experiencing a serious issue with my Apple Developer account enrollment. At first, I tried to enroll using my own Apple ID, but the process did not work. I contacted support by email, but I have not received any response for over two weeks. After that, I tried enrolling again using my father’s Apple ID. The payment was successfully charged, I received a receipt by email, and I also received a confirmation message saying that the membership was approved. However, it has now been more than 48 hours and I still do not have access to the Apple Developer account. In addition to that, today I noticed that another charge was made to a different credit card of mine, so currently I have been charged twice, but the account is still not working. I would really appreciate your help in resolving this issue as soon as possible, and clarifying why I was charged twice while the account is still not active. Thank you.
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Serious Quest: Are Your Apps Also Stuck in Review for Over a Month?
Please, I really need your feedback. Is anyone else experiencing extremely long App Review times lately? Some of my apps have been waiting for more than a month to be reviewed. I’m trying to understand if this is happening only to me or if other developers are facing the same issue. Also, I applied to join the App Store Small Business Program about 15 days ago and I still haven’t received any response. This is a serious question, so I would really appreciate hearing your experiences. How long are your apps currently taking to get reviewed, and how long did it take for you to get approved for the Small Business Program?
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False Positive "Shared Device" Flag blocking Enrolment (Case 102822291300)
Dear All, I am writing to report what appears to be a bug in the Apple Developer App’s enrollment verification system that is incorrectly flagging personal hardware. Problem Statement: I am unable to complete enrollment for the Apple Developer Program. On the "Personal Information" or "Identity Verification" stage, the app displays: "Contact Us to Continue. There may be an issue with your account that needs to be resolved..." Hardware History: Device: iPhone 14 (iOS latest) The device was previously owned by a family member who never enrolled in the Developer Program. The device was factory reset/wiped before my account was added. Despite this, Support (Case 102822291300) states the device is flagged as a "shared device" and refuses to proceed with identity verification. The Impasse: Support has indicated they cannot provide further assistance. However, as an individual developer, this is my primary device. If the system is flagging a reset device as "shared" when there is no history of developer use, it suggests a flaw in the automated verification logic. Request: Can a moderator or support representative look into Case 102822291300 to verify why this specific hardware is being restricted? Is there a manual path for identity verification (Passport/National ID) that doesn't rely on the Apple Developer App's automated device check? Allow me to do manual verification and provide the resolution to the issue. I am eager to bring my app to the platform and would appreciate a path to resolution. Kind Regards, Pradeep Bangalore
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Apple Developer Account Enrolment failure (Case 102822291300)
I get the message on my iphone 14 as below. "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." I raised the case no. 102822291300 to apple support and they replied to my email they can assist in identity verification and I cannot use developer account. It is very sad to see there is no support from apple to be able to resolve the issue. Their tool flagging the issue seems to have bugs and support team has expressed their inability to provide resolution. Can anyone support how this issue can be fixed? Thanks a lot for your support in advance. Kind Regards, Pradeep
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