Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Apple Charged Me, Then Blocked My Xcode Team Access Without Explanation
I’m experiencing an issue where Xcode cannot access my Team ID, even though my Apple Developer Program membership appears active and I have paid for it. • When I visit Certificates, Identifiers & Profiles, I get this popup: “Unable to find a team with the given Team ID XXXXXXXXXX to which you belong. Please contact Apple Developer Program Support.” • My Apple ID still shows an active Developer Program membership under System Settings → Media & Purchases. • In App Store Connect, I can still see my Team ID and access my account. This issue was previously resolved via phone support after I was incorrectly locked out. I had paid twice, and was refunded once, but now the issue has returned - and support claims I was refunded twice, which is false (I have proof from my bank). I’ve contacted support multiple times, and my case has been sitting with the operations team for weeks. No explanation. No resolution. Just silence. I paid for a service I’m not receiving. Has anyone dealt with a similar issue or found a way to escalate it effectively?
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103
May ’25
Enrollment Stuck Since April 28 — No Updates Despite Full Document Submission (Estonian Company)
We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.
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May ’25
iOS iPhone app for me and wife only
Hi, I've developed an app that's only useful for me and my wife. I can get it on my phone albeit temporarily. I'm considering subscribing so I can keep the app on my phone, and share with my wife. However I don't want the app to be for public consumption. I found "Unlisted app distribution" notes but want to check that would be accessible under the $99/year option, and that its not part of a business like sub? This is all under the assumption there is no other way to get the app on our phones.
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May ’25
Probably the longest Apple Developer enrollment process - 423 days
I have submitted an Apple Developer enrollment application on 2024-March-18, and it's still "IS BEING PROCESSED". And I have submitted multiple support tickets and asked for the status, and ALL of the replies are "uNDer rEvIEW". For real? 423 days? How can it possibly take this long? This is beyond unreasonable. I need a real update on my application—enough with the generic responses. My enrollment ID is 7AR6PGYR9R.
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May ’25
Developer Account Yearly Purchased Money Taken Twice
In the morning I enrolled in developer program and apple took my money from card and told me it is "being processed". But in the main page it says Purchase your membership. continue your enrollment, complete your purchase now purchase may take up to 48 hours to process. So I clicked again and purchased again. Still I got the same email and checked it says " being processed" but money taken twice!!! Why are you giving me same option if it is processed!! Very bad design!!! Also it is still not activated
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May ’25
Activation Time for Apple Developer Program
Hello, I recently submitted a successful application for the Apple Developer Program using the Apple Developer app. I can confirm that my subscription is currently active and valid on the App Store. Could you please let me know how long it typically takes for the developer account to be fully activated? Is it acceptable to simply wait for the activation without contacting support? Thank you very much for your assistance.
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May ’25
Apple Developer Program Renewal Issue
Dear Apple, I had successfully renew my membership with bellow email "Your Apple Developer Program membership has been renewed for another year and your membership details are below. We look forward to the innovative new apps you'll bring to Apple platforms." A few days later, I got another email After several attempts, we're unable to collect payment using the payment method you provided to renew your Apple Developer Program membership. Your access to the Apple Developer Program has been disabled. At https://developer.apple.com/account, It displays a button with "Enroll today" instead of "Renew membership". Clicking it show below error "Your Apple Account is already associated with the Account Holder of a membership." I've tried getting support from https://developer.apple.com/contact/topic/SC1101/subtopic/30007/solution/select, but no reply after a few days. PLEASE HELPPPPP, we need this urgently
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May ’25
Apple developer program membership issue
Hi, I paid to renew my membership and I received an order confirmation email. But when i go to my account it says it is still expired - so what did i pay for then? I've emailed Apple developer support and they just sent me a generic bot/copy and paste email telling me i need to renew my account. Everyone i speak to tells me to click a link and it just leads to an email option, i email them, then i get an unhelpful email, then the cycle repeats. It's like: Me: "Hey Apple, i've just paid to renew my account and you're not giving me what i paid for". Apple: "Just renew your account". Me: "....yeah but that's the issue" Apple: "click this link to send an email and start the infinite useless cycle all over again". I have also called apple multiple times and spoke with three people and they are not able to help. I spoke with one of the people's managers and i explained to him that i've stuck in this infinite loop where nothing gets resolved and he sent me a link which just. lead. to. the. same. email. option! I then explained that this is like a dystopian sci-fi movie where this faceless mega-corp (Apple) has taken my money for a service and not given me that service (false advertising / crime). He said he can't help. Then you know what he said? ................... ........ ..... .. "post on the forum". So Apple takes my money and doesn't give me the service they advertised to me then says they can't help me and that i have to ask in the forum. I said "so basically you're advising me that non-apple employees are better suited to help me than Apple employees, lol". What should i do here?? I have a had a team of developers stop working for weeks and this has brought my app development plan to a halt, costing me money.
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May ’25
nquiry About the Apple Small Business Program Commission Rate Adjustment Timeline
Regarding the Small Business Program (https://developer.apple.com/cn/app-store/small-business-program/#faq), I have a question about the policy statement: "If a participating developer surpasses the 1 million USD threshold in the current calendar year, the standard commission rate will apply to future sales." Question: How is the exact date calculated for reverting to the standard commission rate? For example, if a developer’s proceeds exceed $1 million on April 20, 2025, when does the standard commission rate take effect? Specifically: Is the standard commission rate applied immediately on April 21, 2025? Does it take effect at the start of the next calendar month (May 2025)? Or is it triggered when the payment cycle closes (e.g., June 2025 when the billing statement is generated)? Thank you for your assistance!
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May ’25
Apple Developer Program Enrollment Application Not Processing (South Africa)
Hi Apple Developer Team, I’m a developer based in South Africa. I initially submitted my enrollment for the Apple Developer Program (Individual) last week Thursday (May 2nd, 2025). The enrollment was then withdrawn by Apple, asking me to re-apply - which I did. Unfortunately, the same issue persists. I entered valid payment details during the re-application. No payment has been deducted. The enroll button on the Apple Developer app remains disabled. It has now been 5 days without resolution. We’ve even gone to the extent of verifying our banking setup and confirming that our card is enabled for international payments. Out of frustration, I have now withdrawn all enrollment applications. Please advise on how I can proceed based on the Case ID I have submitted. This delay is affecting our iOS launch, and I would really appreciate guidance on the way forward. Thank you.
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May ’25
“Too many verification codes sent” error – 2FA SMS never arrives on standard login
Hello everyone, I’m running into an issue when logging into my Apple Developer account on the official site. After entering my Apple ID and password, I immediately see: too many verification codes sent At this point I should receive a 6-digit 2FA code via SMS to my trusted phone number, but nothing ever arrives. I’ve waited 10–15 minutes and tried again, but I still get the same error and still no SMS. I’ve double-checked that: My trusted phone number is correct in my Apple ID settings. My carrier isn’t blocking or rate-limiting SMS messages. I can log in successfully via other Apple services (e.g. iCloud.com) and receive codes there without issue. Steps to reproduce: Go to developer.apple.com and click “Sign In.” Enter Apple ID and password. Submit credentials → immediately see “too many verification codes sent.” No SMS arrives. Retrying doesn’t help. Expected behavior: Apple sends a new 6-digit 2FA SMS to my trusted number. After entering it, I can complete the login flow. Actual behavior: I receive the “too many verification codes sent” message instantly. I never get the SMS code, even after waiting or retrying. Has anyone else experienced this on the standard Developer portal? Is there a way to clear the “too many verification codes sent” flag or otherwise force delivery of the 2FA SMS? Any advice would be greatly appreciated! Thank you!
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May ’25
“Too many verification codes sent” error – 2FA SMS never arrives on standard login
Hello everyone, I’m running into an issue when logging into my Apple Developer account on the official site. After entering my Apple ID and password, I immediately see: too many verification codes sent At this point I should receive a 6-digit 2FA code via SMS to my trusted phone number, but nothing ever arrives. I’ve waited from one to seven days and tried again, but I still get the same error and still no SMS. I’ve double-checked that: My trusted phone number is correct in my Apple ID settings. My carrier isn’t blocking or rate-limiting SMS messages. Steps to reproduce: Go to developer.apple.com and click “Sign In.” Enter Apple ID and password. Submit credentials → immediately see “too many verification codes sent.” No SMS arrives. Retrying doesn’t help. Expected behavior: Apple sends a new 6-digit 2FA SMS to my trusted number. After entering it, I can complete the login flow. Actual behavior: I receive the “too many verification codes sent” message instantly. I never get the SMS code, even after waiting or retrying. Has anyone else experienced this on the standard Developer portal? Is there a way to clear the “too many verification codes sent” flag or otherwise force delivery of the 2FA SMS? Any advice would be greatly appreciated! Thank you!
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May ’25
Terminated Without Explanation – No Contact Options Left
Hello, I represent a registered business operating under a developer account that has always followed Apple’s guidelines, complied fully with review requests, and submitted documentation whenever asked. We have never knowingly violated any policy, and we categorically deny any dishonest or fraudulent behavior. Last week, our developer account was suddenly terminated without any prior warning or opportunity to address concerns. The message provided no specific reason, no actionable details, and no path to resolution. This has left us completely locked out — unable to appeal through standard channels, and unable to contact anyone directly. It’s shocking, disorienting, and devastating to a legitimate business with employees, users, and operations depending on this platform. To make matters worse, this is not the first time. A previous termination notice was sent weeks ago and then — after we submitted a respectful and professional appeal — Apple quietly reversed the decision overnight, without any explanation or follow-up. We were left to assume it was a mistake. We had hoped that incident was rare and behind us. Now it’s happening again, without explanation, and without a human conversation. We are losing money and users every day, and we’re still in the dark about what Apple believes we did wrong — because no one has told us. We submitted a support ticket (ID: 102590329012), but have received no reply. We are committed to transparency, and we’re ready to provide any information needed. But we need someone to acknowledge this issue and help us find a path forward. If anyone has experienced something similar or knows of escalation methods that worked, please share. We’re doing everything we can to resolve this respectfully — but we are shocked and deeply concerned. Thank you.
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May ’25
Locked Company Developer Account – Immediate Assistance Required
I am the sole administrator of a paid company Apple Developer account, and as of today I’m completely locked out everywhere: I cannot sign in to App Store Connect, developer.apple.com, or even account.apple.com. Every login attempt returns either “Please verify your account information and try again” or “This account is locked and can’t be used.” I have never changed my password, Two-Factor Authentication is enabled and delivering codes, there are no pending agreements or banking/tax forms, and I see no unrecognized devices in my account. I’ve tried multiple networks, browsers, and devices, and I’ve already contacted Apple Support—yet no explanation or resolution has been provided. This total lockout is preventing our app submissions from moving forward and putting our entire release schedule at risk. I need: A clear, specific reason why my corporate Developer account has been locked. Any immediate steps or known workarounds to restore full access. Advice from anyone who has faced the same unexplained lockout.
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May ’25
Frustrated - enrollment in the Apple Developer Program could not be completed
Hi, I tried to apply Enroll in Apple Developer Program in the mobile app and I got this error: "Your enrollment in the Apple Developer Program is under review. Please contact us." Then I did contact Apple by phone as the error message says. I got the response as: "For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time." I am already shocked - so I asked what can I do? Answer - nothing. Is this normal to not get a response what's the reason that is blocking me to enroll the program ?
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Apr ’25
Lost All Developer Permissions After App Notarization, No Notice, No Support — Desperately Need Help
Hi Apple Developer Support Team and Community, We are the developer of a VPN app with over 100,000 users. Recently, after submitting a macOS app for notarization, we suddenly lost all developer privileges. All our Developer Certificates were revoked without any notification. However, our app is still live on the App Store and available for download and purchase. The problem is: since all certificates were revoked, we are now completely unable to push any updates. In the Developer Portal, it shows: “Your Apple Account is already associated with the Account Holder of a membership.” But clearly, in App Store Connect, I am listed as the Account Holder. I have called Apple Developer Support multiple times. Every advisor I spoke with told me: “You are not the Account Holder.” Excuse me? If I am not the Account Holder, then who is?? I have also submitted nearly 1,000 support tickets via email — no reply at all. This is devastating to our business, and no one is giving me any clear explanation of: • What exactly happened? • What did we do wrong? • Why were all certificates revoked without any warning? • Why are we trapped in this limbo where the system thinks we have a membership but we have no permissions? Can someone — anyone — from Apple please seriously look into this case and tell me what is going on? We are stuck, losing users’ trust, and completely helpless right now. Please, this needs urgent escalation. Thank you.
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Apr ’25
Request to Update Personal Information Pending for Nearly 6 Months — Seeking Assistance
Hello, I am writing to seek assistance regarding a prolonged delay in updating my personal information within the Apple Developer Program. I submitted a request to update my developer account information on December 9, 2024. Since then, nearly six months have passed. Despite multiple follow-ups with Apple Support, I have only been informed that my case would be “escalated to the operations team” without receiving any concrete update or explanation about the processing status. I am not sure if there is a time limit for such a request. A delay of almost half a year is far beyond the normal timeframe and has caused significant disruption to my account maintenance, app distribution, and personal tax matters. Can anyone give me a suggestion for this? Great thanks. 🥺
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Apr ’25