Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

200 Posts

Post

Replies

Boosts

Views

Activity

Unable to enroll in Apple Developer Program – Invalid State/Region value for Kosovo
Hello, I am trying to enroll in the Apple Developer Program, but I cannot complete the payment. During the purchase process, I receive the following error: We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region. My details: Country: Kosovo State/Province/Region: Kosovo Region (selected from the available option) I have verified my information multiple times, but the error appears every time. I have contacted Apple Developer Support multiple times over the past month.I have not received any response (positive or negative). I need to complete enrollment to publish my apps, and this delay is blocking my work.
3
3
1.3k
2w
URGENT: Apple Developer Enrollment Unresolved for Weeks – Support Cases Still Without Resolution
Hello Apple Developer Community, I urgently need assistance or guidance regarding an Apple Developer Program enrollment issue that has remained unresolved for several weeks. I successfully completed the enrollment process as an Individual, paid the $99 membership fee, the payment was charged, and I received an official Apple invoice. I initially received confirmation from Apple Developer Support that my membership had been successfully purchased and activated. However, I later received a message stating: “Your enrollment could not be completed.” Since then, I have followed every instruction provided by Apple. Developer Support initially handled my case under 20000136025222 and later indicated that the issue appeared to be related to my Apple Account, directing me to Apple Support. I contacted Apple Support directly and successfully completed Apple Account verification. The Apple Support advisor could not identify why the enrollment issue had been redirected to them. Despite this, my enrollment still immediately returns: “Your enrollment in the Apple Developer Program could not be completed at this time.” I also opened case 20000142610492 and have sent multiple follow-ups, but I still have not received a clear explanation or resolution. I am fully prepared to provide my passport, government-issued ID, payment documentation, or complete any additional Developer identity/compliance verification required. This has now become urgent, as the prolonged delay is significantly affecting my development work and business operations. I would greatly appreciate it if someone from Apple Developer Support could help escalate these existing cases to the appropriate Enrollment/Membership team or Senior Advisor for manual review, or advise me on an alternative official escalation channel. Cases: 20000136025222 20000142610492 Thank you for any guidance or assistance.
2
0
464
2w
Appeal Submitted Over 30 Days Ago – No Response Yet (Pending Termination Notice)
Hello, I’m posting here to ask for guidance and to see if anyone has experienced a similar situation. More than 30 days ago, I submitted an appeal to the App Review Board after receiving a Pending Termination Notice for my Apple Developer Program account. However, I have not received any response or update since submitting the appeal. In the notice, Apple mentioned that my account was associated with “dishonest or fraudulent activity” related to app submissions. I want to clarify that I did not intentionally attempt to bypass the App Review process. The only change I made around that time was editing some app metadata (subtitle keywords) while trying to optimize my Apple Search Ads campaign. Looking back, I now understand that some of those keywords may have been interpreted as referencing content that Apple considers inappropriate for the App Store. After realizing this might have caused an issue, I immediately: Canceled the latest app submission that contained those metadata changes Explained the situation clearly in my appeal to the App Review Board Confirmed that I would avoid using similar metadata in the future Despite providing this explanation in my appeal, I have not received any reply or update for over a month, so I’m unsure about the current status of the appeal. If anyone here has gone through a similar process, could you share: How long it took to receive a response from the App Review Board? Whether it’s normal for appeals to take this long? Also, if any Apple staff happens to see this post, I would sincerely appreciate any guidance on whether my appeal is still under review or if there is anything further I should provide. Thank you very much for your time and help.
4
1
811
2w
Developer Program account terminated under Section 3.2(f) — no response to reinstatement request after two weeks
Hello, Our organization's Apple Developer Program account was terminated on 23 August 2026 under Section 3.2(f) of the Apple Developer Program License Agreement. All of our apps were removed from the App Store the same day. The notice did not identify any specific app, submission, date or transaction, so we have not been able to determine what triggered it. We submitted a reinstatement request through developer.apple.com/contact/apple-account/ on 24 August 2026. It has now been more than two weeks with no response. We also cannot use the normal Contact Us page: developer.apple.com/contact/ redirects to developer.apple.com/register/agree/ and that page loads blank, presumably because a terminated account cannot accept the Developer Agreement. Is there another way to follow up on a reinstatement request, or to confirm that it has been received? I can provide the Team ID and account details privately to anyone from Apple who is able to look into it. Thank you.
1
0
326
2w
Membership expired — no Renew button anywhere, callback form also broken (country change bug)
My Apple Developer Program membership expired on September 4 and all my apps have been removed from the App Store. I cannot renew through any path: The expiration banner says to renew via the Apple Developer app. I reinstalled it and signed in again — there is no Renew button, only expired membership details. On the developer website there is no billing/payment section at all — no option to add a payment method or renew. The phone callback form on my support case page is broken: tapping Call opens the confirmation page and immediately redirects back (desktop and iPhone Safari — same result). Background: I relocated to Armenia and changed the country on both my developer account and my personal Apple Account. I reported the missing payment option to Developer Support on August 17 — three weeks before expiration. Support replied that having a payment method on my Apple Account was all that's needed. It was already there and works for App Store purchases — yet no renewal charge was ever attempted, and the membership expired. Support case: 20000139749968, still unresolved. I am ready to pay right now. Could someone from Apple please check the renewal/billing state of my account or arrange a callback? It looks stuck after the country change.
2
0
325
2w
Organization membership expired despite an active subscription — no Renew button
Hello, Our organization’s Apple Developer Program membership is marked as expired as of August 30, 2026, but the Apple Developer Program subscription on my Apple Account is active until April 8, 2027. The expiration notice says: Your Apple Developer Program membership has expired. It directs me to open the Apple Developer app and select Renew, but there is no Renew button available in the app or on the website. I therefore have an active subscription, an expired organization membership, and no apparent way to resolve the issue myself. I contacted Apple Developer Support more than a week ago, but I still haven’t received a response. Support case ID: 20000127078034 Could someone from Apple please help review or escalate this case? Specifically, I need to understand whether my active subscription is correctly linked to our organization’s team and how to restore the existing membership without paying for a duplicate subscription. Has anyone experienced the same mismatch and found a way to resolve it? Thank you for your help.
1
0
137
2w
Apple Developer Organization Migration Pending for Months — No Clear Resolution or Feedback
Hello Apple Developer Support / Developer Community, I’m looking for some guidance regarding an issue with my Apple Developer account and App Store publishing. I have been trying to resolve an account/membership issue so that we can properly publish and manage our product on the App Store. Unfortunately, this process has been taking an unusually long time, and we still have not received a clear explanation or resolution from Apple. My Apple Developer account is currently enrolled as an Individual, and I have been asked to migrate the membership from Individual to Organization. The Developer portal currently shows: “You’ve asked for your membership to be migrated from an individual to an organization.” It also provides the “Continue migration” option and asks for our organization information. However, despite providing the required information and contacting Apple Developer Support multiple times, the process is still not completed. I currently have open Apple Developer Support cases under Membership and Account → Account Information Update: Case ID: 102952447898 — latest communication: September 3, 2026 Case ID: 102945341942 — previous communications: July 18, July 21, and July 27, 2026 The older case has already been open for a significant amount of time, and although we have followed up, we still don't have a clear resolution or actionable feedback. Our main concern We need to understand: What is currently preventing the Individual → Organization migration from being completed? Is any additional information or verification required from us? Is there an issue with our organization information that needs to be corrected? Why is the process taking so long despite the support cases and follow-ups? Can an Apple Developer Relations/support specialist review and escalate this case? This situation is becoming very difficult for our team because we are unable to move forward normally with our App Store publishing process. We completely understand that Apple needs to perform verification and security checks. We are happy to provide any additional documentation or information required. However, after multiple support contacts and a long waiting period, we would really appreciate a clear status update and specific instructions on what we need to do next. If anyone from Apple Developer Support or Developer Relations can look into this or advise us on the correct escalation process, we would sincerely appreciate it. Case IDs: 102952447898 102945341942 Thank you for your time and assistance.
1
0
231
2w
Apple Developer app enrollment: Action not allowed after address screen, unresolved trusted-device association since May
I am seeking an actionable investigation path for an Apple Developer app enrollment failure that has remained unresolved since May 24, 2026. The initial error was ID Verification Rejected. After support reset identity verification in May, I could proceed to the address screen, but pressing Continue produced "Action not allowed." I have reported the same failure on two Macs and an iPhone, including macOS 26 and macOS 27 beta, after reinstalling the app and with no VPN involved. Support has received the requested screenshots and identity documentation, plus a recording and device details supplied on August 10. Multiple senior-advisor and operations escalations have not provided a resolution. The unresolved question concerns trusted-device associations. In May, support reviewed my report that no unknown trusted devices were visible, reassured me and reset verification. In August, support asked me to contact owners of other Apple Accounts using my device as trusted, without identifying an actionable association or procedure. None of my devices has been used to enroll under another account. I checked System Settings > Apple Account > Devices and Sign-In & Security > Two-Factor Authentication again on September 8. The verification list shows five Apple devices and one trusted phone number. That interface does not show associations with other people's accounts, so it cannot establish the state of Apple's internal enrollment checks. Is there a supported process for Developer Relations or operations to investigate this cross-account association when the customer cannot identify another account? Which specific team or escalation path handles this? I am not requesting another person's private information or a way around enrollment requirements. I need Apple to identify the failing check and provide a remedy I can actually carry out. More than three months without actionable findings is unacceptable. My existing support case contains the evidence and can be supplied privately to Apple staff.
1
0
157
2w
Israeli sole proprietorship: is my VAT certificate the wrong document? Org enrollment 8JSA76PQND stuck 3 weeks
Enrollment ID: 8JSA76PQND Enrollment type: Company / Organization Country: Israel Timeline: Enrollment submitted as an Organization with an active D-U-N-S number (626526092). 11 August 2026: Apple emailed asking for manual verification documents, since identity and association could not be verified automatically. 17 August 2026: I uploaded all three requested documents via developer.apple.com/contact/file-upload/ referencing this enrollment ID: (a) government photo ID, (b) a signed ownership and authority letter, (c) the business registration certificate. Since then: no further communication from Apple of any kind. No approval, no rejection, no request for anything additional. 1 September 2026: I sent a status request through Apple Developer Support referencing this enrollment ID. No reply after a week. Today the account portal still shows "Your enrollment is being processed." My actual question is about one of those documents. AYA Labs is a registered Israeli sole proprietorship (Osek Murshe), not an incorporated company. Israel does not issue a companies-registry certificate for this business form, so for that requirement I supplied the official Israel Tax Authority VAT registration certificate (Form 34), which is the equivalent registration document. It is bilingual Hebrew and English. Is that the correct document for an Israeli sole proprietorship, or is the review waiting on something else? If a different document is needed, I can provide it the same day. I am not able to ship signed and notarized macOS audio plugin builds until this is approved, so this is blocking a product release. I would rather fix a document problem today than keep waiting on a review that is stalled for a reason nobody has told me. Thank you.
1
0
138
2w
Apple Developer Program Enrollment Rejected – Requesting Apple Staff Review / Enrollment Reset – Case 20000120314399
Hello Apple Developer Support, I’m requesting assistance with my Apple Developer Program enrollment. Case ID: 20000120314399 My enrollment became unable to proceed after I reached the purchase stage. The Developer app now shows “Unable to Continue” and directs me to contact Developer Support. I have contacted Developer Support several times by phone and email over the past month. I was eventually told that Apple could not continue processing my enrollment and, most recently, that this was a final decision. I respect Apple’s enrollment and verification requirements. I am not asking to bypass the review process. I am only asking whether an Apple staff member could please review my case and determine if my current enrollment can be reset/cleared, allowing me to start the enrollment and identity verification process again from the beginning. I am happy to complete any verification or provide any documentation Apple requires. I would greatly appreciate any assistance or guidance from Apple staff. Thank you.
1
1
171
2w
Notarization error 7000 for Team F587Y8G7S4 — case 102932780546 open 66 days, "escalated to engineering" twice, no ticket number
Can someone at Apple please help move this case forward? Team F587Y8G7S4 (Individual membership, active since 3 July 2026) has never been able to notarize. Every submission, including an empty test zip, is rejected before scanning with: statusCode 7000 — "Team is not yet configured for notarization" issues: null, ticketContents: null Latest test: submission 08e5b2a7-db7d-4a3c-b760-fbe97266ad0a, 7 September 2026, 18:10 UTC. First occurrence: submission f2331ba3-65e0-4513-aa46-da98ecc6d742, 3 July 2026. Signing: Developer ID Application (G2), hardened runtime, uploads succeed. Membership and all agreements are active. Developer Programs Support case 102932780546 has been open since 4 July. It was escalated on 25 July, then "escalated to our engineering team" on 18 August and again on 2 September. No internal ticket number, no timeline, and no engineer has contacted me. I have supplied every detail requested (repro steps, timestamps, screenshots). Please: Escalate case 102932780546 to the team responsible for Notary Service provisioning. Confirm Team F587Y8G7S4's notarization provisioning is being reviewed or reset. Provide the internal ticket number and the current next step. This is blocking a commercial macOS release. If you need anything else, tell me exactly what to provide.
1
0
371
2w
How long does Apple Developer Program enrollment approval typically take?
Hi everyone, I recently submitted my application for the Apple Developer Program (as an individual / organization) and completed the payment/verification process. I was wondering what the current average wait time is for account approval? It has been 5 days so far, and the status is still pending. But the profile section it said it might take 48 hours. If anyone has recently gone through the enrollment process, how long did it take for your account to be approved? Any insights or advice on whether I should reach out to Developer Support would be greatly appreciated! Thanks!
3
0
480
2w
No response in a week - enrollment stuck, payment never actually charged either time
Hi, I've been trying to enroll in the Apple Developer Program for about a month now. I'm one person, one Apple ID. Support keeps telling me my account can't be confirmed as "associated" with the enrollment, even though I'm logged into that exact account. I've tried to pay the $99 fee twice, and it has never actually been charged either time. In the Apple Developer app, tapping "Enroll Now" just gives "Unable to Continue. Contact support." About a week ago I sent a full write-up of everything through the official Contact Us form on developer.apple.com. No reply since. If anyone from Apple could take a look, I'd really appreciate it
1
2
448
2w
Developer Program enrollment not completing - Apple Support unresponsive
Hi everyone, Before posting this, I spent a lot of time reading through existing threads here, and it's becoming clear that I'm far from alone. A large number of developers seem to be stuck on essentially the same issue: the Apple Developer Program enrollment process simply isn't working, and Apple Support is either unresponsive or unable to resolve it. Here's my situation: I completed every step of the enrollment process correctly. When asked, I submitted my ID for verification and then submitted it again upon a second request. All my information has been verified, and I've received invoices confirming payment. I was told the process would take up to 48 hours. It has now been 1 week with no progress. Strangely, I even received a shipment tracking link, which makes no sense to me in the context of a digital developer account enrollment. What I genuinely don't understand is this: how is it possible that so many people - myself included - are stuck in the exact same loop, with no response from Apple Support, no working solution shared in the forums, and yet we're all being charged for a membership we can't actually access or use? I'm not trying to vent for the sake of it. I'd really appreciate it if: Anyone from Apple could clarify what's going on with enrollment processing right now. Anyone who managed to resolve this could share what actually worked for them (specific contact channels, escalation paths, anything). If there's a known issue on Apple's side, even an acknowledgment would go a long way. Right now it feels like we've paid for a service that simply doesn't deliver, with no way to reach anyone who can help. Thanks in advance to anyone who can shed some light on this. Best regards
7
5
807
2w
Organization enrollment stuck 2+ weeks — sole director of UK company, documents submitted, no response (Case 20000149144709)
I'm the sole Director, Shareholder, and PSC of a UK-registered limited company (Companies House verified, D-U-N-S number obtained), enrolling in the Apple Developer Program as an Organization. Apple requested additional verification documents to confirm my identity and association with the entity. On 17/08/2026, I submitted a complete package: Government-issued passport Certificate of Incorporation (UK Companies House) Official Companies House officer record showing my role as Active Director, with "Verification requirements complete" A signed declaration confirming my authority as sole Director/Shareholder/PSC, and explaining that as a newly incorporated company with no employees other than myself, no separate employment reference is available Apple confirmed receipt of these documents by email. Since then: I followed up via support ticket on 27/08/2026 — Case ID: 20000149144709 No response as of today, several business days later Enrollment ID: 6HDSQCQU98 Could someone from the Apple Developer Relations team please advise on the status of this case, or point me to the correct escalation path? Happy to provide any further information needed to resolve this.
3
0
1.2k
2w
Unable to complete Apple Developer Program enrollment – payment not reaching bank, enrollment blocked
Hello, We have been trying to enroll our company in the Apple Developer Program for about 1.5 months, but we are completely blocked. • D-U-N-S verified • Initial enrollment was accepted • Multiple payment attempts made (Swedbank, Revolut) • No 3-D Secure, no pending transactions • Bank confirmed that no payment requests from Apple were ever received For comparison, we successfully completed Google Play Developer registration using the same company and already published an app, so this does not seem to be an issue with company data or payment methods. Current state: • Enrollment was reset by Apple Support • Apple Developer app shows Enroll button disabled • Web shows: “Your enrollment in the Apple Developer Program could not be completed at this time” • We cannot reach the payment step anymore We contacted Apple Developer Support, but responses come about once a week and only suggest contacting the bank, which does not apply in our case. It seems there might be an internal restriction on the Apple ID. Has anyone experienced something similar? Case number: 102828473456
1
0
264
2w
Apple Developer Program Enrollment Stuck: "Your enrollment is being processed" for Weeks – Widespread Issue in 2026
Fellow Apple Developers and Apple Developer Support Team, If you’re seeing the message **“Your enrollment is being processed. Your enrollment ID is **” for weeks (or longer) with no updates, no follow-up emails, and no access to App Store Connect, you are not alone. I’m posting this in the hope of helping everyone experiencing the same frustrating delay and giving Apple a clear, visible signal that this is impacting real developers right now. My Situation (and Why It Matters) I submitted my Apple Developer Program enrollment several weeks ago, completed payment successfully, and have since sent two support emails requesting an update. The status remains unchanged. Meanwhile, my app is already live and performing well on Google Play. I’m ready to submit the iOS version, but I cannot even reach TestFlight or App Store Connect because the enrollment is still “processing.” Like many of you, I’ve read dozens of identical threads here on the forums and on Reddit in the past month alone—individual enrollments, organization enrollments, renewals— all stuck in the exact same state far beyond Apple’s published timelines. What We Know (Grounded in Apple’s Own Guidance and Community Reports) Apple’s official enrollment help page states that after purchase you should receive confirmation within 24–48 hours and that processing may involve verification of legal name, contact details, and (for organizations) D-U-N-S number or other business documents. If any information doesn’t match exactly (even a minor formatting issue with your legal name), Apple may request government-issued photo ID, which can add time. In practice, however, many developers in early 2026 are reporting waits of 2–7+ weeks with zero communication. There are currently no official Apple news posts, system-status alerts, or blog updates from the past month that directly acknowledge a backlog or explain the extended processing times. The Apple System Status page simply shows “Program Enrollment and Renewals – Available,” which doesn’t reflect the real-world experience we’re all seeing. Practical Steps You Can Take Right Now While we wait for Apple to respond, here are the constructive actions that have helped some developers move forward (or at least get clarity): Double-check every detail in your enrollment --Legal first/last name must exactly match your government ID (no nicknames, company names, or abbreviations). --Ensure the Apple ID email and contact phone are current and reachable. --For organizations: confirm your D-U-N-S number is active and correctly linked. Submit a fresh support request via the Apple Developer Contact form (even if you’ve already sent one) and reference your exact Enrollment ID. In the “Notes” field, politely include: --Date of purchase --Confirmation that payment cleared --That you have already followed up X times with no response --Business impact (e.g., app ready on Google Play, users waiting for iOS version) If you have an existing paid membership or previous apps, try renewing or accessing via that account first—it sometimes bypasses the stuck flow. Document everything (screenshots of the status page, payment receipts, support case IDs). This helps if escalation becomes necessary. For those also facing App Review/TestFlight delays once enrolled: note that even after enrollment clears, the first external TestFlight build triggers a beta review, and the final App Store submission still requires full review. There is no supported way to bypass TestFlight or direct-submit to the App Store—every public build goes through Apple’s review pipeline. Many of us are using high version numbers for ongoing TestFlight testing while the production version waits for approval. These steps are not a guarantee, but they keep your case visible and reduce the chance of a preventable administrative hold. Call to Action To everyone reading this: If you’re in the same situation, please reply below with your approximate wait time, whether it’s an individual or organization enrollment, and your region. Let’s create a clear picture of the scale of this issue so Apple can see the impact. To the Apple Developer Support and Program teams: We understand verifications take time and that you handle high volume, but weeks of silence after payment and two support requests is causing real business harm. A status update, even a general acknowledgment of current processing times, would be enormously helpful. I commit to updating this thread the moment my enrollment moves or I receive any communication from you. Thank you for reading, and thank you in advance to Apple for any assistance you can provide. Let’s get every legitimate developer into the ecosystem so we can focus on building great apps for users. I will update this post as soon as I have any progress. —Merek, Founder WRENCH: Pocket Mechanic
16
3
3.7k
2w
Program enrollment issue, no response from support
Hi everyone, I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice. I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account. What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all. So right now I’m stuck: payment went through, but no membership and no support response. Has anyone faced this before? Did your membership eventually activate on its own? Is there any way to actually reach Apple support (chat, phone, anything that works)? Should I escalate this somehow or request a refund through my bank? Any advice would really help — I feel like I’m just shouting into the void at this point. Thanks 🙏
22
10
1.3k
2w
Apple Developer Account Terminated
My Apple Developer account was recently terminated, and I received an email stating that the reason was section 3.2(f) of the Apple Developer Program License Agreement. However, I have not changed anything recently in our apps, business model, or developer activity, and I genuinely do not understand the reason behind this termination. I have always tried to follow Apple’s guidelines carefully and act in good faith. This termination has severely impacted my work and users, and I am urgently requesting clarification regarding what exactly triggered this action. If someone from Apple or the App Review / Developer Relations team could please contact me or review the case again, I would greatly appreciate it. Thank you.
2
0
733
2w
Unable to enroll in Apple Developer Program – Invalid State/Region value for Kosovo
Hello, I am trying to enroll in the Apple Developer Program, but I cannot complete the payment. During the purchase process, I receive the following error: We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region. My details: Country: Kosovo State/Province/Region: Kosovo Region (selected from the available option) I have verified my information multiple times, but the error appears every time. I have contacted Apple Developer Support multiple times over the past month.I have not received any response (positive or negative). I need to complete enrollment to publish my apps, and this delay is blocking my work.
Replies
3
Boosts
3
Views
1.3k
Activity
2w
URGENT: Apple Developer Enrollment Unresolved for Weeks – Support Cases Still Without Resolution
Hello Apple Developer Community, I urgently need assistance or guidance regarding an Apple Developer Program enrollment issue that has remained unresolved for several weeks. I successfully completed the enrollment process as an Individual, paid the $99 membership fee, the payment was charged, and I received an official Apple invoice. I initially received confirmation from Apple Developer Support that my membership had been successfully purchased and activated. However, I later received a message stating: “Your enrollment could not be completed.” Since then, I have followed every instruction provided by Apple. Developer Support initially handled my case under 20000136025222 and later indicated that the issue appeared to be related to my Apple Account, directing me to Apple Support. I contacted Apple Support directly and successfully completed Apple Account verification. The Apple Support advisor could not identify why the enrollment issue had been redirected to them. Despite this, my enrollment still immediately returns: “Your enrollment in the Apple Developer Program could not be completed at this time.” I also opened case 20000142610492 and have sent multiple follow-ups, but I still have not received a clear explanation or resolution. I am fully prepared to provide my passport, government-issued ID, payment documentation, or complete any additional Developer identity/compliance verification required. This has now become urgent, as the prolonged delay is significantly affecting my development work and business operations. I would greatly appreciate it if someone from Apple Developer Support could help escalate these existing cases to the appropriate Enrollment/Membership team or Senior Advisor for manual review, or advise me on an alternative official escalation channel. Cases: 20000136025222 20000142610492 Thank you for any guidance or assistance.
Replies
2
Boosts
0
Views
464
Activity
2w
Appeal Submitted Over 30 Days Ago – No Response Yet (Pending Termination Notice)
Hello, I’m posting here to ask for guidance and to see if anyone has experienced a similar situation. More than 30 days ago, I submitted an appeal to the App Review Board after receiving a Pending Termination Notice for my Apple Developer Program account. However, I have not received any response or update since submitting the appeal. In the notice, Apple mentioned that my account was associated with “dishonest or fraudulent activity” related to app submissions. I want to clarify that I did not intentionally attempt to bypass the App Review process. The only change I made around that time was editing some app metadata (subtitle keywords) while trying to optimize my Apple Search Ads campaign. Looking back, I now understand that some of those keywords may have been interpreted as referencing content that Apple considers inappropriate for the App Store. After realizing this might have caused an issue, I immediately: Canceled the latest app submission that contained those metadata changes Explained the situation clearly in my appeal to the App Review Board Confirmed that I would avoid using similar metadata in the future Despite providing this explanation in my appeal, I have not received any reply or update for over a month, so I’m unsure about the current status of the appeal. If anyone here has gone through a similar process, could you share: How long it took to receive a response from the App Review Board? Whether it’s normal for appeals to take this long? Also, if any Apple staff happens to see this post, I would sincerely appreciate any guidance on whether my appeal is still under review or if there is anything further I should provide. Thank you very much for your time and help.
Replies
4
Boosts
1
Views
811
Activity
2w
Developer Program account terminated under Section 3.2(f) — no response to reinstatement request after two weeks
Hello, Our organization's Apple Developer Program account was terminated on 23 August 2026 under Section 3.2(f) of the Apple Developer Program License Agreement. All of our apps were removed from the App Store the same day. The notice did not identify any specific app, submission, date or transaction, so we have not been able to determine what triggered it. We submitted a reinstatement request through developer.apple.com/contact/apple-account/ on 24 August 2026. It has now been more than two weeks with no response. We also cannot use the normal Contact Us page: developer.apple.com/contact/ redirects to developer.apple.com/register/agree/ and that page loads blank, presumably because a terminated account cannot accept the Developer Agreement. Is there another way to follow up on a reinstatement request, or to confirm that it has been received? I can provide the Team ID and account details privately to anyone from Apple who is able to look into it. Thank you.
Replies
1
Boosts
0
Views
326
Activity
2w
Membership expired — no Renew button anywhere, callback form also broken (country change bug)
My Apple Developer Program membership expired on September 4 and all my apps have been removed from the App Store. I cannot renew through any path: The expiration banner says to renew via the Apple Developer app. I reinstalled it and signed in again — there is no Renew button, only expired membership details. On the developer website there is no billing/payment section at all — no option to add a payment method or renew. The phone callback form on my support case page is broken: tapping Call opens the confirmation page and immediately redirects back (desktop and iPhone Safari — same result). Background: I relocated to Armenia and changed the country on both my developer account and my personal Apple Account. I reported the missing payment option to Developer Support on August 17 — three weeks before expiration. Support replied that having a payment method on my Apple Account was all that's needed. It was already there and works for App Store purchases — yet no renewal charge was ever attempted, and the membership expired. Support case: 20000139749968, still unresolved. I am ready to pay right now. Could someone from Apple please check the renewal/billing state of my account or arrange a callback? It looks stuck after the country change.
Replies
2
Boosts
0
Views
325
Activity
2w
Organization membership expired despite an active subscription — no Renew button
Hello, Our organization’s Apple Developer Program membership is marked as expired as of August 30, 2026, but the Apple Developer Program subscription on my Apple Account is active until April 8, 2027. The expiration notice says: Your Apple Developer Program membership has expired. It directs me to open the Apple Developer app and select Renew, but there is no Renew button available in the app or on the website. I therefore have an active subscription, an expired organization membership, and no apparent way to resolve the issue myself. I contacted Apple Developer Support more than a week ago, but I still haven’t received a response. Support case ID: 20000127078034 Could someone from Apple please help review or escalate this case? Specifically, I need to understand whether my active subscription is correctly linked to our organization’s team and how to restore the existing membership without paying for a duplicate subscription. Has anyone experienced the same mismatch and found a way to resolve it? Thank you for your help.
Replies
1
Boosts
0
Views
137
Activity
2w
Apple Developer Organization Migration Pending for Months — No Clear Resolution or Feedback
Hello Apple Developer Support / Developer Community, I’m looking for some guidance regarding an issue with my Apple Developer account and App Store publishing. I have been trying to resolve an account/membership issue so that we can properly publish and manage our product on the App Store. Unfortunately, this process has been taking an unusually long time, and we still have not received a clear explanation or resolution from Apple. My Apple Developer account is currently enrolled as an Individual, and I have been asked to migrate the membership from Individual to Organization. The Developer portal currently shows: “You’ve asked for your membership to be migrated from an individual to an organization.” It also provides the “Continue migration” option and asks for our organization information. However, despite providing the required information and contacting Apple Developer Support multiple times, the process is still not completed. I currently have open Apple Developer Support cases under Membership and Account → Account Information Update: Case ID: 102952447898 — latest communication: September 3, 2026 Case ID: 102945341942 — previous communications: July 18, July 21, and July 27, 2026 The older case has already been open for a significant amount of time, and although we have followed up, we still don't have a clear resolution or actionable feedback. Our main concern We need to understand: What is currently preventing the Individual → Organization migration from being completed? Is any additional information or verification required from us? Is there an issue with our organization information that needs to be corrected? Why is the process taking so long despite the support cases and follow-ups? Can an Apple Developer Relations/support specialist review and escalate this case? This situation is becoming very difficult for our team because we are unable to move forward normally with our App Store publishing process. We completely understand that Apple needs to perform verification and security checks. We are happy to provide any additional documentation or information required. However, after multiple support contacts and a long waiting period, we would really appreciate a clear status update and specific instructions on what we need to do next. If anyone from Apple Developer Support or Developer Relations can look into this or advise us on the correct escalation process, we would sincerely appreciate it. Case IDs: 102952447898 102945341942 Thank you for your time and assistance.
Replies
1
Boosts
0
Views
231
Activity
2w
Apple Developer app enrollment: Action not allowed after address screen, unresolved trusted-device association since May
I am seeking an actionable investigation path for an Apple Developer app enrollment failure that has remained unresolved since May 24, 2026. The initial error was ID Verification Rejected. After support reset identity verification in May, I could proceed to the address screen, but pressing Continue produced "Action not allowed." I have reported the same failure on two Macs and an iPhone, including macOS 26 and macOS 27 beta, after reinstalling the app and with no VPN involved. Support has received the requested screenshots and identity documentation, plus a recording and device details supplied on August 10. Multiple senior-advisor and operations escalations have not provided a resolution. The unresolved question concerns trusted-device associations. In May, support reviewed my report that no unknown trusted devices were visible, reassured me and reset verification. In August, support asked me to contact owners of other Apple Accounts using my device as trusted, without identifying an actionable association or procedure. None of my devices has been used to enroll under another account. I checked System Settings > Apple Account > Devices and Sign-In & Security > Two-Factor Authentication again on September 8. The verification list shows five Apple devices and one trusted phone number. That interface does not show associations with other people's accounts, so it cannot establish the state of Apple's internal enrollment checks. Is there a supported process for Developer Relations or operations to investigate this cross-account association when the customer cannot identify another account? Which specific team or escalation path handles this? I am not requesting another person's private information or a way around enrollment requirements. I need Apple to identify the failing check and provide a remedy I can actually carry out. More than three months without actionable findings is unacceptable. My existing support case contains the evidence and can be supplied privately to Apple staff.
Replies
1
Boosts
0
Views
157
Activity
2w
Israeli sole proprietorship: is my VAT certificate the wrong document? Org enrollment 8JSA76PQND stuck 3 weeks
Enrollment ID: 8JSA76PQND Enrollment type: Company / Organization Country: Israel Timeline: Enrollment submitted as an Organization with an active D-U-N-S number (626526092). 11 August 2026: Apple emailed asking for manual verification documents, since identity and association could not be verified automatically. 17 August 2026: I uploaded all three requested documents via developer.apple.com/contact/file-upload/ referencing this enrollment ID: (a) government photo ID, (b) a signed ownership and authority letter, (c) the business registration certificate. Since then: no further communication from Apple of any kind. No approval, no rejection, no request for anything additional. 1 September 2026: I sent a status request through Apple Developer Support referencing this enrollment ID. No reply after a week. Today the account portal still shows "Your enrollment is being processed." My actual question is about one of those documents. AYA Labs is a registered Israeli sole proprietorship (Osek Murshe), not an incorporated company. Israel does not issue a companies-registry certificate for this business form, so for that requirement I supplied the official Israel Tax Authority VAT registration certificate (Form 34), which is the equivalent registration document. It is bilingual Hebrew and English. Is that the correct document for an Israeli sole proprietorship, or is the review waiting on something else? If a different document is needed, I can provide it the same day. I am not able to ship signed and notarized macOS audio plugin builds until this is approved, so this is blocking a product release. I would rather fix a document problem today than keep waiting on a review that is stalled for a reason nobody has told me. Thank you.
Replies
1
Boosts
0
Views
138
Activity
2w
Apple Developer Program Enrollment Rejected – Requesting Apple Staff Review / Enrollment Reset – Case 20000120314399
Hello Apple Developer Support, I’m requesting assistance with my Apple Developer Program enrollment. Case ID: 20000120314399 My enrollment became unable to proceed after I reached the purchase stage. The Developer app now shows “Unable to Continue” and directs me to contact Developer Support. I have contacted Developer Support several times by phone and email over the past month. I was eventually told that Apple could not continue processing my enrollment and, most recently, that this was a final decision. I respect Apple’s enrollment and verification requirements. I am not asking to bypass the review process. I am only asking whether an Apple staff member could please review my case and determine if my current enrollment can be reset/cleared, allowing me to start the enrollment and identity verification process again from the beginning. I am happy to complete any verification or provide any documentation Apple requires. I would greatly appreciate any assistance or guidance from Apple staff. Thank you.
Replies
1
Boosts
1
Views
171
Activity
2w
Notarization error 7000 for Team F587Y8G7S4 — case 102932780546 open 66 days, "escalated to engineering" twice, no ticket number
Can someone at Apple please help move this case forward? Team F587Y8G7S4 (Individual membership, active since 3 July 2026) has never been able to notarize. Every submission, including an empty test zip, is rejected before scanning with: statusCode 7000 — "Team is not yet configured for notarization" issues: null, ticketContents: null Latest test: submission 08e5b2a7-db7d-4a3c-b760-fbe97266ad0a, 7 September 2026, 18:10 UTC. First occurrence: submission f2331ba3-65e0-4513-aa46-da98ecc6d742, 3 July 2026. Signing: Developer ID Application (G2), hardened runtime, uploads succeed. Membership and all agreements are active. Developer Programs Support case 102932780546 has been open since 4 July. It was escalated on 25 July, then "escalated to our engineering team" on 18 August and again on 2 September. No internal ticket number, no timeline, and no engineer has contacted me. I have supplied every detail requested (repro steps, timestamps, screenshots). Please: Escalate case 102932780546 to the team responsible for Notary Service provisioning. Confirm Team F587Y8G7S4's notarization provisioning is being reviewed or reset. Provide the internal ticket number and the current next step. This is blocking a commercial macOS release. If you need anything else, tell me exactly what to provide.
Replies
1
Boosts
0
Views
371
Activity
2w
Enterprise still in Processing since April
Our organization has been trying to get an Enterprise account setup but it's been in processing for several months. We've contacted support multiple times since April without any progress. Any ideas how we can escalate our support ticket to get a resolution?
Replies
1
Boosts
0
Views
201
Activity
2w
How long does Apple Developer Program enrollment approval typically take?
Hi everyone, I recently submitted my application for the Apple Developer Program (as an individual / organization) and completed the payment/verification process. I was wondering what the current average wait time is for account approval? It has been 5 days so far, and the status is still pending. But the profile section it said it might take 48 hours. If anyone has recently gone through the enrollment process, how long did it take for your account to be approved? Any insights or advice on whether I should reach out to Developer Support would be greatly appreciated! Thanks!
Replies
3
Boosts
0
Views
480
Activity
2w
No response in a week - enrollment stuck, payment never actually charged either time
Hi, I've been trying to enroll in the Apple Developer Program for about a month now. I'm one person, one Apple ID. Support keeps telling me my account can't be confirmed as "associated" with the enrollment, even though I'm logged into that exact account. I've tried to pay the $99 fee twice, and it has never actually been charged either time. In the Apple Developer app, tapping "Enroll Now" just gives "Unable to Continue. Contact support." About a week ago I sent a full write-up of everything through the official Contact Us form on developer.apple.com. No reply since. If anyone from Apple could take a look, I'd really appreciate it
Replies
1
Boosts
2
Views
448
Activity
2w
Developer Program enrollment not completing - Apple Support unresponsive
Hi everyone, Before posting this, I spent a lot of time reading through existing threads here, and it's becoming clear that I'm far from alone. A large number of developers seem to be stuck on essentially the same issue: the Apple Developer Program enrollment process simply isn't working, and Apple Support is either unresponsive or unable to resolve it. Here's my situation: I completed every step of the enrollment process correctly. When asked, I submitted my ID for verification and then submitted it again upon a second request. All my information has been verified, and I've received invoices confirming payment. I was told the process would take up to 48 hours. It has now been 1 week with no progress. Strangely, I even received a shipment tracking link, which makes no sense to me in the context of a digital developer account enrollment. What I genuinely don't understand is this: how is it possible that so many people - myself included - are stuck in the exact same loop, with no response from Apple Support, no working solution shared in the forums, and yet we're all being charged for a membership we can't actually access or use? I'm not trying to vent for the sake of it. I'd really appreciate it if: Anyone from Apple could clarify what's going on with enrollment processing right now. Anyone who managed to resolve this could share what actually worked for them (specific contact channels, escalation paths, anything). If there's a known issue on Apple's side, even an acknowledgment would go a long way. Right now it feels like we've paid for a service that simply doesn't deliver, with no way to reach anyone who can help. Thanks in advance to anyone who can shed some light on this. Best regards
Replies
7
Boosts
5
Views
807
Activity
2w
Organization enrollment stuck 2+ weeks — sole director of UK company, documents submitted, no response (Case 20000149144709)
I'm the sole Director, Shareholder, and PSC of a UK-registered limited company (Companies House verified, D-U-N-S number obtained), enrolling in the Apple Developer Program as an Organization. Apple requested additional verification documents to confirm my identity and association with the entity. On 17/08/2026, I submitted a complete package: Government-issued passport Certificate of Incorporation (UK Companies House) Official Companies House officer record showing my role as Active Director, with "Verification requirements complete" A signed declaration confirming my authority as sole Director/Shareholder/PSC, and explaining that as a newly incorporated company with no employees other than myself, no separate employment reference is available Apple confirmed receipt of these documents by email. Since then: I followed up via support ticket on 27/08/2026 — Case ID: 20000149144709 No response as of today, several business days later Enrollment ID: 6HDSQCQU98 Could someone from the Apple Developer Relations team please advise on the status of this case, or point me to the correct escalation path? Happy to provide any further information needed to resolve this.
Replies
3
Boosts
0
Views
1.2k
Activity
2w
Unable to complete Apple Developer Program enrollment – payment not reaching bank, enrollment blocked
Hello, We have been trying to enroll our company in the Apple Developer Program for about 1.5 months, but we are completely blocked. • D-U-N-S verified • Initial enrollment was accepted • Multiple payment attempts made (Swedbank, Revolut) • No 3-D Secure, no pending transactions • Bank confirmed that no payment requests from Apple were ever received For comparison, we successfully completed Google Play Developer registration using the same company and already published an app, so this does not seem to be an issue with company data or payment methods. Current state: • Enrollment was reset by Apple Support • Apple Developer app shows Enroll button disabled • Web shows: “Your enrollment in the Apple Developer Program could not be completed at this time” • We cannot reach the payment step anymore We contacted Apple Developer Support, but responses come about once a week and only suggest contacting the bank, which does not apply in our case. It seems there might be an internal restriction on the Apple ID. Has anyone experienced something similar? Case number: 102828473456
Replies
1
Boosts
0
Views
264
Activity
2w
Apple Developer Program Enrollment Stuck: "Your enrollment is being processed" for Weeks – Widespread Issue in 2026
Fellow Apple Developers and Apple Developer Support Team, If you’re seeing the message **“Your enrollment is being processed. Your enrollment ID is **” for weeks (or longer) with no updates, no follow-up emails, and no access to App Store Connect, you are not alone. I’m posting this in the hope of helping everyone experiencing the same frustrating delay and giving Apple a clear, visible signal that this is impacting real developers right now. My Situation (and Why It Matters) I submitted my Apple Developer Program enrollment several weeks ago, completed payment successfully, and have since sent two support emails requesting an update. The status remains unchanged. Meanwhile, my app is already live and performing well on Google Play. I’m ready to submit the iOS version, but I cannot even reach TestFlight or App Store Connect because the enrollment is still “processing.” Like many of you, I’ve read dozens of identical threads here on the forums and on Reddit in the past month alone—individual enrollments, organization enrollments, renewals— all stuck in the exact same state far beyond Apple’s published timelines. What We Know (Grounded in Apple’s Own Guidance and Community Reports) Apple’s official enrollment help page states that after purchase you should receive confirmation within 24–48 hours and that processing may involve verification of legal name, contact details, and (for organizations) D-U-N-S number or other business documents. If any information doesn’t match exactly (even a minor formatting issue with your legal name), Apple may request government-issued photo ID, which can add time. In practice, however, many developers in early 2026 are reporting waits of 2–7+ weeks with zero communication. There are currently no official Apple news posts, system-status alerts, or blog updates from the past month that directly acknowledge a backlog or explain the extended processing times. The Apple System Status page simply shows “Program Enrollment and Renewals – Available,” which doesn’t reflect the real-world experience we’re all seeing. Practical Steps You Can Take Right Now While we wait for Apple to respond, here are the constructive actions that have helped some developers move forward (or at least get clarity): Double-check every detail in your enrollment --Legal first/last name must exactly match your government ID (no nicknames, company names, or abbreviations). --Ensure the Apple ID email and contact phone are current and reachable. --For organizations: confirm your D-U-N-S number is active and correctly linked. Submit a fresh support request via the Apple Developer Contact form (even if you’ve already sent one) and reference your exact Enrollment ID. In the “Notes” field, politely include: --Date of purchase --Confirmation that payment cleared --That you have already followed up X times with no response --Business impact (e.g., app ready on Google Play, users waiting for iOS version) If you have an existing paid membership or previous apps, try renewing or accessing via that account first—it sometimes bypasses the stuck flow. Document everything (screenshots of the status page, payment receipts, support case IDs). This helps if escalation becomes necessary. For those also facing App Review/TestFlight delays once enrolled: note that even after enrollment clears, the first external TestFlight build triggers a beta review, and the final App Store submission still requires full review. There is no supported way to bypass TestFlight or direct-submit to the App Store—every public build goes through Apple’s review pipeline. Many of us are using high version numbers for ongoing TestFlight testing while the production version waits for approval. These steps are not a guarantee, but they keep your case visible and reduce the chance of a preventable administrative hold. Call to Action To everyone reading this: If you’re in the same situation, please reply below with your approximate wait time, whether it’s an individual or organization enrollment, and your region. Let’s create a clear picture of the scale of this issue so Apple can see the impact. To the Apple Developer Support and Program teams: We understand verifications take time and that you handle high volume, but weeks of silence after payment and two support requests is causing real business harm. A status update, even a general acknowledgment of current processing times, would be enormously helpful. I commit to updating this thread the moment my enrollment moves or I receive any communication from you. Thank you for reading, and thank you in advance to Apple for any assistance you can provide. Let’s get every legitimate developer into the ecosystem so we can focus on building great apps for users. I will update this post as soon as I have any progress. —Merek, Founder WRENCH: Pocket Mechanic
Replies
16
Boosts
3
Views
3.7k
Activity
2w
Program enrollment issue, no response from support
Hi everyone, I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice. I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account. What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all. So right now I’m stuck: payment went through, but no membership and no support response. Has anyone faced this before? Did your membership eventually activate on its own? Is there any way to actually reach Apple support (chat, phone, anything that works)? Should I escalate this somehow or request a refund through my bank? Any advice would really help — I feel like I’m just shouting into the void at this point. Thanks 🙏
Replies
22
Boosts
10
Views
1.3k
Activity
2w
Apple Developer Account Terminated
My Apple Developer account was recently terminated, and I received an email stating that the reason was section 3.2(f) of the Apple Developer Program License Agreement. However, I have not changed anything recently in our apps, business model, or developer activity, and I genuinely do not understand the reason behind this termination. I have always tried to follow Apple’s guidelines carefully and act in good faith. This termination has severely impacted my work and users, and I am urgently requesting clarification regarding what exactly triggered this action. If someone from Apple or the App Review / Developer Relations team could please contact me or review the case again, I would greatly appreciate it. Thank you.
Replies
2
Boosts
0
Views
733
Activity
2w