The new profile added to manage the cellular private network is not getting installed on the device end - https://developer.apple.com/documentation/devicemanagement/cellularprivatenetwork?changes=_9 When we try to oinstall the profile we get these error messages. {'Status': 'Error', 'CommandUUID': '556d4936-7514-4121-af8d-3f0bf855a9e6', 'ErrorChain': [ {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': 'Profile Installation Failed', 'LocalizedDescription': 'Profile Installation Failed'}, {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': 'Profile Failed to Install', 'LocalizedDescription': 'Profile Failed to Install'}, {'ErrorCode': 1009, 'ErrorDomain': 'MCProfileErrorDomain', 'USEnglishDescription': u'The profile \u201cprivate network policy\u201d could not be installed.', 'LocalizedDescription': u'The profile \u201cprivate network policy\u201d could not be installed.'}, {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': u'The payload \u201cPrivate Mobile Networks\u201d could not be installed.', 'LocalizedDescription': u'The payload \u201cPrivate Mobile Networks\u201d could not be installed.'}], 'UDID': '00008101-001E1DCA3A81001E'}

Hello all professions, I'm now facing an problem with distribution certification expiration for the enterprise account. We're using enterprise account for publishing some internal apps for our organization without uploading to AppStore but by other platforms, but both cert and profile have 1 year expiration and now it's about to expire. So we're going to extend the app expiration date now. Read some articles that the best practice is renewing cert before it expired, for some reasons that we CANNOT add new certifications if we're not revoking any of existing certs, so what we are going to do is: We will revoke the cert first let's say certA, and then create a new cert with all configurations as same as certA let's say certB and then distribute new app version by certB. If we're going to do so, then the question comes: Will the existing installed apps distributed by certA still available? (if it has couple months to be expired for certA) Continue with question1, if no, all existing apps will not be available anymore, then what's the best practice for us to manage certs and app for the users without cert renewing downtime? Will there be any issue if we user another cert let's say certC just create now to distribute new app version without revoking current certA? such as it will be recognized a brand new app, etc thanks all

After updating the os to iOS17 beta, not able to install the enterprise app through ipa, it throws error Error installing '//Downloads/-Internal-Appstore-23.6.5-1.ipa', ERROR: Error Domain=com.apple.dt.CoreDeviceError Code=3002 "Failed to install the app on the device." UserInfo={NSUnderlyingError=0x600019bcc750 {Error Domain=com.apple.dt.CoreDeviceError Code=3000 "The item at -Internal-Appstore-23.6.5-1.ipa is not a valid bundle." UserInfo={NSURL=file:////Downloads/-Internal-Appstore-23.6.5-1.ipa, NSLocalizedDescription=The item at -Internal-Appstore-23.6.5-1.ipa is not a valid bundle., NSLocalizedFailureReason=Failed to read the bundle.}}, NSLocalizedDescription=Failed to install the app on the device., NSURL=file:///Downloads/-Internal-Appstore-23.6.5-1.ipa} Kindly update on this. Do any code side changes have to be done for this to fix these issue?

Hi , I'm facing below mentioned issue while uploading the app using transporter , anyone please help on this.

I am trying to automatically provision my project within Visual Studio 2022. I successfully connected to my apple dev account. When choosing to account within Configure Automatic Provisioning dropdown, I am getting the following error: There was an error while trying to automatically provision the project: 'You are not allowed to perform this operation. Please, check with one of your Team Admins, or, if you need further assistance, please, contact Apple Developer Program, https://developer.apple.com/support' My team Admins asked me to contact apple. Please help!!!

Hi Team, Its been 4 weeks and still my enrollment is reflecting in pending status. I want to set up my application and to do it we have to enroll for the development to give access to the the tech team to configure the application. I am not able to find the contact us info to raise the issue.

we have a Developer Enterprise Program that is about to expire in 50 days. The Account Holder might leave the organization, so we are trying to update the Account Holder information. Question 1: is it possible to use a general email account (such as ios.dev.team @ org -domain.com) instead of a real individual. because individuals leave the company. and if it is possible: how to verify this general account as legal representative entity of the organization in the verification process of renewal? Question 2: does changing the Account Holder information affect the certificates/keys and identifiers? thank you.

[en] I am a enterprise app developer. Some users can't my app because they can't verify the app. They try to verify the app but there is no response on the popup. You can see the details about popup below. Verify "iPhone Distribution: ..." App Verfying will use your network connection to see if the app from this enterprise developer can be used on your iPhone. Users press a button "Verify", but there is no response. I checked their network(vpn, wi-fi, carrier), and checked whether they can access the website "https://ppq.apple.com/". There is no problem. All is ok. But It doesn't work well. My app ceritificate is Apple Developer Enterprise Program(it costs money). And only some users experience the issue.(most of users don't experience the issue) How can I solve the issue? Please help me :'( =====

While using the application, it suddenly quits. When we attempt to reopen it, an error pop-up appears stating, 'Unable to verify app. Internet connection is required to verify trust.' We tried accessing the VPN and regularity options in settings, and clicked on 'Trust,' but it was ineffective. The only solution that works is resetting the iPad. However, after one or two days, the same issue arises again. This problem seems to occur exclusively on certain iPads. What might be causing this recurring problem?"

Hello, My company have Apple Developer Organization Program, and we have published apps to App store before. Now we want to distribute an app internal employee only. We submit app to App store and got rejected like below: "Guideline 3.2 - Business We found in our review that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you've selected public distribution on the App Store in App Store Connect. Since the App Store is intended for apps with a public audience, we recommend reviewing the other distribution options available to you through your Apple Developer Program Account. " We looked for other distribution method and found the In-house distribution method that required Enterprise Program matched us. But unfortunately, when we register for Enterprise Program, we got reject too, with reason: "We've withdrawn this enrollment because "mycompanyname" is already a member of the Apple Developer Program. Companies may hold only one membership in the Apple Developer Program." Have any one met this situation before? I really appreciate any idea.

I had raised a support request in Apple DTS for an issue related to notification. I had a few iteration with the support team related to this but the problem remains unresolved. Everytime I send a response for what has been asked, it takes more than a week for the team to reply. This issue has been pending for over a month now and my work is blocked due to this. Can someone help me in getting a quick response or tell me how to reach the relevant people who can help me with this? Here is my Case ID : 5269018

Hi Team, Issue - Unable to connect MDM managed iOS devices to the Xcode tool running on a Mac device for testing iOS apps. Receiving an error: iPhone is not paired with your computer. Error: iPhone is not paired with your computer Device/App Details : XCODE version - 14.2 MacOS Ventura - 13.2.1 iOS – 16.4.1 Tried troubleshooting steps: Tried updating the XCODE to the latest version 15 and with an iOS device running the latest iOS version 17, but the customer informed that it is not specific to one Xcode version, iOS version, or Mac version. If we remove the MDM, then we can connect to the XCODE Tool. Tried disabling all the iOS restrictions but still receiving the same error. Note: In general, when we connect an iOS device to a Mac, we receive a prompt on the iOS device screen to Trust this device, but after enrolling the device, we are not receiving this prompt. Any advice.?

Hi, is there any one who has been waiting for their app approval for over 7 weeks now? I have been going back and forth with these approvers and even escalated multiple times but always get same answer "Thank you for your continued patience, we are looking into your app will let you know once it has been approved". On the other hand google has approved 3 different versions. Its so frustrating that we are dependant upon them to make our app reachable to customers. They literally do not care if the company is losing money because of the wait. Is there anything I can do or someone I can reach to know the status of my app?

We are using appcenter.ms for the crash reporting of SwiftUI apps distributed internally with an Enterprise certificate. We are uploading symbols to appcenter but the crash reports have "OUTLINED_FUNCTION_##" beside all the SwiftUI which of course is not helpful for us to know the cause of the crash. I don't know if this is an issue with appcenter, or of there is a better service to use for SwiftUI apps distributed with enterprise certs?

2024-01-09 17:00:09.747 java[6069:574042] Suppressing invocation of -[NSApplication runModalForWindow:]. -[NSApplication runModalForWindow:] cannot run inside a transaction begin/commit pair, or inside a transaction commit. Consider switching to an asynchronous equivalent. ( 0 AppKit 0x00007ff80f886ffb -[NSApplication runModalForWindow:] + 365 1 AppKit 0x00007ff8103c9ffe -[NSSavePanel runModal] + 414 2 AppKit 0x00007ff8103d3dae -[NSSavePanel(Deprecated) runModalForDirectory:file:types:] + 227 3 libawt_lwawt.dylib 0x0000000122ece116 -[CFileDialog safeSaveOrLoad] + 363 4 Foundation 0x00007ff80cfa1bd5 __NSThreadPerformPerform + 178 5 CoreFoundation 0x00007ff80c0877d6 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17 6 CoreFoundation 0x00007ff80c087779 __CFRunLoopDoSource0 + 157 7 CoreFoundation 0x00007ff80c087548 __CFRunLoopDoSources0 + 215 8 CoreFoundation 0x00007ff80c0861b8 __CFRunLoopRun + 919 9 CoreFoundation 0x00007ff80c085859 CFRunLoopRunSpecific + 557 10 Foundation 0x00007ff80cf81481 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 216 11 libawt_lwawt.dylib 0x0000000122eeb1c2 Java_sun_lwawt_macosx_LWCToolkit_doAWTRunLoopImpl + 324 12 ??? 0x00000001105eae47 0x0 + 4569607751 13 ??? 0x00000001105daffd 0x0 + 4569542653 14 ??? 0x00000001105daffd 0x0 + 4569542653 ) this is the error am getting in logs, where the modal dialog box is been blocked by some external application or for some other reasons

I am writing to you on behalf of Construction & Maintenance Company Ltd, regarding the recent rejection of our application for the Apple Developer Enterprise Program. We received communication dated 11-Jan-2024 indicating that our enrollment cannot proceed. We wish to express our disappointment in this decision, which has substantial implications for our business operations, development projects, and overall competitiveness in the market. We believe that this rejection is unjust and contrary to the principles of fairness and equal opportunity. Despite our best efforts to comply with all necessary guidelines and regulations, we were denied access to the Apple Developer Enterprise Program without sufficient explanation. This situation has left us with no choice but to pursue legal remedies to address the perceived injustice. Our legal team will be initiating the necessary legal actions to challenge this decision, seeking redress for the damages incurred as a result of the rejection. This legal action is a measure of last resort, and we would prefer an amicable resolution to this matter. We hereby request the following within 1 Business Day from the receipt of this notice: A detailed written explanation for the rejection of our application, outlining the specific grounds and criteria that led to this decision. A reconsideration of our application for the Apple Developer Enterprise Program, with a commitment to fair and unbiased evaluation. Failure to provide a satisfactory response within the stipulated timeframe will leave us with no alternative but to proceed with the legal action without further notice. We believe in a fair resolution to this matter and trust that Apple Inc. shares this commitment. Please consider this notice as a genuine effort to resolve the matter before resorting to formal legal proceedings. We remain open to constructive dialogue to address any concerns or issues that may have led to the rejection of our application.

After I distributed an app created with an enterprise license to an iPad, it started up normally and worked the first time, but after using it for a while, it stopped working. When I tap the APP icon, the message below appears even though the iPad is able to communicate with the network. If there is any solution, please let me know. Unable to Verify App An Internet connection is required to verify trust of the developer "iPhone Distribution: XXXXX Corporation". This app will not be available until verfied.

Hello Community Members, I hope this message finds you all well. I am reaching out to share my recent experience and seek advice from fellow members who may have encountered similar challenges. Our company, with a longstanding presence and a track record of successful enterprise services, recently applied for the Apple Developer Enterprise Program. Unfortunately, our application was rejected, and we find ourselves facing significant setbacks in our internal project processing. The unexpected rejection has led to substantial losses, causing delays in our project timelines and hindering our ability to move forward efficiently. While we have been an active and contributing member of the business community for quite some time, the rejection from Apple has caught us off guard. We have considered reaching out to Apple for more insights into the specific reasons behind the rejection, but we wanted to reach out to this valuable community first. Has anyone else, despite having a reputable history, faced challenges in getting approval for the Apple Developer Enterprise Program? If you've encountered similar situations or have successfully navigated through similar challenges, we would greatly appreciate hearing about your experiences and any advice you can offer. The forum has been an invaluable resource for us in the past, and we believe that shared experiences can help us find a solution or at least provide some clarity on the next steps we should take.