Hello, I am facing a critical issue where the Family Controls (Distribution) entitlement is not being applied to my app extensions, despite the main app ID being approved. Main App ID: com.hayashikento.focuspact (Approved on March 13) Extension ID 1: com.hayashikento.focuspact.ShieldActionExtension (Pending/Not visible) Extension ID 2: com.hayashikento.focuspact.ShieldConfigurationExtension (Pending/Not visible) I have submitted requests multiple times, but the entitlement does not appear in the "Capability Requests" for these extensions in the Certificates, Identifiers & Profiles portal. Furthermore, I am unable to contact Developer Support because the "Contact Us" form on the developer website consistently shows a "Request error" or freezes on the submission page. Since I am completely blocked from TestFlight distribution, could someone from Apple please look into my account (Team ID: UHG4J7F7NH) and manually sync these entitlements? Thank you for your help.

Hi everyone! I’m building Delta — an app designed to rethink time, because time is literally our most valuable currency. So the core mechanic involves earning time in useful apps and then spending it on apps that are a distraction. I already have a prototype that’s being actively tested in a closed beta, but I’ve started noticing that more and more testers are reporting the same bug. “Time is being counted even when I'm not in the app I marked as useful.” I suspect that Screen Time is also tracking background time, although this behavior isn't correct for my app. Does anyone know how to track specifically those moments when an app marked as useful and used for “time-earning” is in the foreground? Additionally, I hit a wall with Screen Time and had to accept that I can’t force a user away from another app if they’re active there, nor redirect them to my app to trigger the lock screen. Because of this, I had to resort to a penalty system, which is equal to the time the user spent additionally after their time ran out. And here, I run into the same problem I described at the beginning of the post. I can’t track the background status of another app, even though I’m trying really hard... Can anyone suggest any ways I can get out of this situation, or should I keep looking for a solution, or shift toward explaining this to the user?.. (However, I’m holding out until the very end before giving up on finding a solution)

Hello, I am facing a critical technical blocker regarding the Family Controls (Screen Time API) entitlement for my app extensions. Current Situation: My parent app (com.hayashikento.FocusPact) is already approved for the Family Controls (Distribution) entitlement. However, the associated DeviceActivityMonitorExtension (com.hayashikento.FocusPact.FocusPActMonitor) and ReportExtension (com.hayashikento.FocusPact.ReportExtension) are still pending entitlement approval. Technical Issue: Because the extensions lack the Distribution entitlement, ManagedSettings and DeviceActivity triggers (like intervalWillEndWarning) are ignored by the system when testing via TestFlight or in a non-development environment. As a result, I am unable to verify the core "automatic re-blocking" logic and "usage reporting" features in a real-world scenario. This has completely halted the final QA and TestFlight phase of my project. Requests: Could an Apple engineer verify if these extension IDs can be linked to my existing approved parent app entitlement? Is there a specific process to expedite the "linking" of extensions when the main app is already authorized? App Details: Parent App Bundle ID: com.hayashikento.FocusPact Extension IDs: com.hayashikento.FocusPact.FocusPActMonitor, com.hayashikento.FocusPact.ReportExtension Apple ID (App)6759132649 I have already submitted the web request forms, but the lack of synchronization between the parent app and extensions is preventing my MVP launch. Any assistance would be greatly appreciated. Thank you.

Hello, I am facing a critical technical blocker regarding the Family Controls (Screen Time API) entitlement for my app extensions. Current Situation: My parent app (com.hayashikento.FocusPact) is already approved for the Family Controls (Distribution) entitlement. However, the associated DeviceActivityMonitorExtension (com.hayashikento.FocusPact.FocusPActMonitor) and ReportExtension (com.hayashikento.FocusPact.ReportExtension) are still pending entitlement approval. Technical Issue: Because the extensions lack the Distribution entitlement, ManagedSettings and DeviceActivity triggers (like intervalWillEndWarning) are ignored by the system when testing via TestFlight or in a non-development environment. As a result, I am unable to verify the core "automatic re-blocking" logic and "usage reporting" features in a real-world scenario. This has completely halted the final QA and TestFlight phase of my project. Requests: Could an Apple engineer verify if these extension IDs can be linked to my existing approved parent app entitlement? Is there a specific process to expedite the "linking" of extensions when the main app is already authorized? App Details: Parent App Bundle ID: com.hayashikento.FocusPact Extension IDs: com.hayashikento.FocusPact.FocusPActMonitor, com.hayashikento.FocusPact.ReportExtension Apple ID (App)6759132649 I have already submitted the web request forms, but the lack of synchronization between the parent app and extensions is preventing my MVP launch. Any assistance would be greatly appreciated. Thank you.

I am developing a productivity app called "FocusPact" using the Screen Time API (Family Controls). Current Status: The parent app bundle ID (com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. I have recently submitted a new request for the DeviceActivityMonitorExtension bundle ID: com.hayashikento.FocusPact.FocusPActMonitor. The Issue: Currently, the extension only works while debugging with Xcode (Development entitlement). When the device is disconnected, the intervalWillEndWarning and intervalDidEnd triggers are ignored by the system because the Extension ID lacks the Distribution entitlement. This is a critical blocker for my MVP testing phase on TestFlight, as I cannot verify the core "automatic re-blocking" logic in a real-world environment. Request: Could any Apple staff or engineers help expedite the linking of this extension ID to my existing approved entitlement? Parent App ID: com.hayashikento.FocusPact Extension ID: com.hayashikento.FocusPact.FocusPActMonitor I would greatly appreciate any guidance or assistance to resolve this so I can proceed with user testing. Thank you.

Hi, I submitted a Family Controls (Distribution) entitlement request for my app Faith Lock (com.faithlock.ios) - a prayer-focused iOS app that uses the Screen Time API to help users block distracting apps. I received an approval email, but the portal still shows the request as "Submitted" and the Distribution option does not appear under Additional Capabilities for my identifier. This is blocking me from submitting to App Store Connect. Details: Bundle ID: com.faithlock.ios Team ID: F86P575UNP Request IDs: 3PWTDR8KL3 / 885ZK276KK Status in portal: Submitted (unchanged since approval email) Has anyone experienced this? Is there a way to get the portal manually updated to reflect the approval? Any help or escalation from a DTS engineer would be greatly appreciated. Thank you.

Hello, I am the developer of an app called one sec which helps users to spend less time on social media: https://one-sec.app Therefore, we make heavy use of the Screen Time API, and thus ManagedSettings and ShieldActionDelegate. One feature of one sec is the so-called “Doom Scroll Emergency Brake”. This blocks a target app after a certain usage threshold (e.g. 5 minutes) and requires going through an intervention (e.g. breathing exercise) to unlock more time. That added friction makes it very effective in reducing time spent on apps. One thing that is confusing for our users is the way they are prompted to unlock more time, if they want to. They have to: Have Push Notifications enabled for one sec Exempt one sec’s notifications from being delayed by AI prioritization (otherwise they are delayed by ca. 10s) Ensure that push notifications can be delivered during foci. Understand that they have to tap on the notification, which is not very straight-forward because it does not make sense from the user’s UX perspective. This is an artificial limitation of Apple’s screen time framework which has no reason (no security / privacy implications here…). Screenshots of the current flow attached. If would be much more reasonable if there was a new ShieldActionResponse.openParentApp value that can be returned from the completion handler of the ShieldActionDelegate.handle(…) callback. We have seen different apps use private API to achieve this, but we are afraid to do the same to avoid getting banned from the App Store. It would be fair if Apple would level the playground for all apps and offer such an API officially. – Frederik PS: Tracked under FB22347946, FB18846650, FB15500681, FB15079668, FB10393561 (all without responses so far…)

I am developing a productivity app called "FocusPact" using the Screen Time API (Family Controls). Current Status: The parent app bundle ID (com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. I have recently submitted a new request for the DeviceActivityMonitorExtension bundle ID: com.hayashikento.FocusPact.FocusPActMonitor. The Issue: Currently, the extension only works while debugging with Xcode (Development entitlement). When the device is disconnected, the intervalWillEndWarning and intervalDidEnd triggers are ignored by the system because the Extension ID lacks the Distribution entitlement. This is a critical blocker for my MVP testing phase on TestFlight, as I cannot verify the core "automatic re-blocking" logic in a real-world environment. Request: Could any Apple staff or engineers help expedite the linking of this extension ID to my existing approved entitlement? Parent App ID: com.hayashikento.FocusPact Extension ID: com.hayashikento.FocusPact.FocusPActMonitor I would greatly appreciate any guidance or assistance to resolve this so I can proceed with user testing. Thank you.

Hi, I submitted a Family Controls (Distribution) entitlement request on March 9, 2026 for my iOS app, but I still have not received any approval, rejection, or other status update. At this point, I’m mainly trying to understand: whether this waiting time is currently normal, whether there is any way to check if the request is actually under review, and whether Apple provides any follow-up if more information is needed. This is blocking my progress, because the app depends on the Screen Time / Family Controls APIs. Has anyone recently experienced similar delays, and is there any recommended next step besides waiting? Thanks. Imi

Hi everyone, I recently submitted the Family Controls request form and received the following request IDs: 429MKWT5VX
 KNL6T2DC7A
 N62KV78DKC However, I haven’t received any updates yet and I’m not sure how these requests are tracked or when we’ll know if they’re approved. Our app is almost ready to launch and this capability is critical for us. Both the main app and an extension depend on Family Controls, so we’re currently blocked from moving forward. I also raised a support ticket with Apple Developer Support (Case ID: 102838723073), but I haven’t received any response there either. To be honest, this is becoming really stressful. Months of work are stuck at the final step and we’re unable to move forward without this approval. This isn’t just a small personal project and we’re building a production app and were hoping to launch very soon. If anyone has been through this process or has any guidance on the approval timeline, or if someone from Apple could help look into these request IDs, it would genuinely mean a lot to us.

 Thank you

Hi, I’m requesting the Family Controls distribution capability for my app and its extensions. The main app bundle ID was approved within 1 day. However, I later realized the associated extensions (Shield Configuration, Device Activity Monitor, Device Activity Report) also require separate approval. I submitted those extension requests 4 days ago, and they are still in "Submitted" with no updates. This is currently blocking me from proceeding with TestFlight/App Store submission, since the extensions require the approved capability. Is this delay expected for extension bundle IDs? Thanks for your help.

I've already submitted multiple cases about this issue. My Family Controls Distribution request was apparently approved (or I was told via Developer Support) for my Device Activity extension, but the Distribution option still does not appear in the identifier. This is blocking my ability to distribute via TestFlight. I need someone who can update the identifier capabilities or explain why the approved capability is not showing.

Hello, I have a critical issue regarding the "Family Controls (Distribution)" entitlement. My app "FocusPact" was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a "Bundle identifier prefix mismatch" error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correction of an already authorized functionality. Team ID: UHG4J7F7NH App Apple ID: 67591326449 Thank you for your assistance. I am a student developer eager to start MVP testing as soon as this is resolved.

A screen time app I'm making has started telling users that their limit was reached even when they're far below their limit for the day (sometimes even at 0 minutes for the day). This issue only started happening after upgrading my software to iOS 26.2. Is this happening to anyone else? If so how have you found any solutions or does anyone know of any changes that could be causing this? Any help would be appreciated.

Hello, my app is frequently loosing / forgetting the Screen Time Permission that had been granted previously on iOS 26. I have experienced it myself, sysdiagnose is in this radar: FB18997699 But also also my App Store users who have updated to iOS 26 already have reported this bug. It would be great if Apple could ensure that this bug is addressed before iOS 26 is released to the public.

Hello, iOS 26.4 has new APIs which is great. This brings new capability and updated permissions "flow". However as soon as we add the "Family Controls App and Website Usage" capability, then anyone on iOS 26.4 and above can either only approve full access or no access at all. (https://developer.apple.com/documentation/familycontrols/authorizationstatus/approvedwithdataaccess) The previous permission is impossible to obtain. Am I missing something? Is this intended behavior? We can imagine a situation where the user doesn't want to give full access (perhaps because the permissions screen says the app is able to see usage - which is not correct) but they still want to approve Screen Time permissions so the app can apply shields and what not. Thanks.

[Reply to DTS Engineer] Thank you for looking into this. I have identified the root cause of the issue: it is a Bundle ID case-sensitivity mismatch. My parent app was approved as com.hayashikento.FocusPact (Capitalized), but I accidentally requested the Configuration Extension with a lowercase ID (com.hayashikento.focuspact...). This causes a "Prefix Mismatch" error in Xcode, preventing me from archiving the app. To fix this, I have just submitted a new entitlement request with the corrected capitalized ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Since the core functionality was already approved under the lowercase ID, could you please expedite the approval for this capitalized version? This technical correction is the only thing blocking my TestFlight distribution. Thank you for your support!

Hello, I have a critical issue regarding the "Family Controls (Distribution)" entitlement. My app "FocusPact" was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a "Bundle identifier prefix mismatch" error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correction of an already authorized functionality. Team ID: UHG4J7F7NH App Apple ID: 67591326449 Thank you for your assistance. I am a student developer eager to start MVP testing as soon as this is resolved.

Hi everyone, I’m honestly trying to understand what’s going on with the Family Controls API review process. I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either. What’s confusing is that updates to another app on the same developer account were approved within days — so clearly the account is in good standing and active. At this point, it feels like there’s no visibility into what’s happening: Is the request under review? Is it waiting for additional information? Or is it just sitting in a queue indefinitely? I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features. For those who’ve gone through this: How long did your approval actually take? Did you receive any communication during the process? Is there any reliable way to get visibility or speed this up? Right now, this is blocking a feature we’ve invested significant time building, and the lack of feedback is the most frustrating part. This is really giving me pain. Would really appreciate any insights.

Hello, We recently resubmitted our Family Controls (Distribution) request with a much more detailed explanation after our previous declined. Our entire app (including an extension) depends on this capability, and right now we’re completely blocked from launching. Months of work are stuck at this final step and it’s honestly becoming very stressful with no visibility on the timeline. If anyone has experience with the approval timeline after resubmitting, or if someone from Apple could help look into it, it would truly mean a lot. 4C6XLQWZQY Y5JJ7GT6BP 3ZBSC333WU Thank you