Hi, for Tap to Pay distribution, apple asked to submit an app review check list, in which there are merchant education questions. What does it mean by these questions, is apple asking us to show tutorials or help articles on the app or via company's help support website? Pls help as im not sure how to move forward.
Tap to Pay on iPhone
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While troubleshooting Tap to Pay on iPhone, it is essential that the developer is able to collect logs on their device and check those logs for error messages. This is also essential when reporting issues to Apple. To gather the required data for your own debugging as well as reporting issues, please perform the following steps on the test device:
Install the Tap to Pay profile on your iPhone.
Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video.
Gather a sysdiagnose on the same iPhone.
Create a Feedback Assistant report with the following information:
The bundle ID
The serial number of the device.
For iOS, open Settings > General > About (tap and hold to copy).
The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string.
For iOS, open Settings > General > About > SEID (tap and hold to copy).
The sysdiagnose gathered after reproducing the issue.
The timestamp (including timezone) of when the issue was reproduced.
Screenshots or videos of errors and unexpected behaviors (optional).
Submitting Your Feedback
After your submission to Feedback Assistant is complete, please respond to your post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your app, a configuration issue within your developer account, app configuration, or an underlying system bug.
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
Hi,
We have built a Web App that allows small clubs (such as gymnastics or cheerleading clubs) to manage their members, maintain a small store and allows members to subscribe to and pay for courses, classes and other such in-person events.
We are starting to build an IOs App that will allow Club Members to book and pay for in-person events and buy physical items from a Club's online store (such as uniforms etc.). We would like to use Stripe to take payments from within the app. The app itself will be free.
I want to be sure about the rules around In App purchases, more specifically the fees for taking such payments. If Clubs have to pay Apple's 30% payment fees for In App purchases, it makes payment through the IOs apps not viable.
Can anyone confirm that this app would be allowed to use Stripe for payments and not have to use StoreKit? Also that this app would not be subject to the 30% fees for purchases of in-person events and physical products?
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
Tags:
Subscriptions
Tap to Pay on iPhone
Hello forum,
Hope all is great!
I have a shortcut automation which uses the transaction trigger. Since updating to ios 18 the transaction trigger does not work anymore.
Whenever a transaction is done, the “Running your automation” notification does not show up and the automation does not work.
To share with you the steps I’ve done so far:
1.Remove the automation and do it again
2.Remove the card from apple pay
3. Delete and install again the shortcut app
4. Turned on and off the phone
I can confirm the automation works on my other iPhone with the latest version of IOS 17.
Would really appreciate if anyone has any insights about that, or if this happened to you as well.
Cheers!
Dorin
Hi team,
We were wondering what's the correct way of configuring a test environment with Apple Pay.
Not sure if this is explicitly mentioned in the documentation, but in order to avoid having the same certificates shared between test and production, should we have a different merchant identifier (and pair of certificates) for test purposes only?
The above is the main question. However, two follow up questions:
Do you know if payment processors usually allow the merchant ID to be configured, so that only payments generated with the prod certificates can be accepted?
Is there any risk of someone getting hold of the certificates generated for the test environment (which are usually less safe than production) and using that to process payments in production?
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Apple Pay on the Web
Apple Pay
Testing
Tap to Pay on iPhone
I'm currently working on an AppIntent in my app to import Apple Pay transactions via Transaction triggers in Shortcuts. While I can access the transaction name with the following code:
@Parameter(title: "Transaction")
var transaction: String
I'm not sure how to retrieve the full details of the transaction, including:
Card or Pass
Merchant
Amount
Name
At the moment, transaction only provides the name as a string, but I need access to the complete transaction data. I know that by selecting specific fields like Amount, Merchant, etc., I can retrieve each piece of data individually, but it would be much easier and more user-friendly to simply retrieve the entire transaction object at once.
Has anyone successfully retrieved all details of an Apple Pay transaction in this context, and if so, could you share how to do so?
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Shortcuts
Apple Pay
App Intents
Tap to Pay on iPhone
Hello,
I have had a problem with Transaction shortcut automation since last month, the automation does not work anymore.
Whenever a transaction is done, I tap in the notification to run the automation but always gives the error "Automation failed".
I can confirm the automation worked last month but suddenly it is not working anymore. Below is the screenshort of the error and the other image is how it appeared in numbers when running the automation.
As you can see, in Jan 8th worked fine (that is why the full name of the card appears). Actually, the other rows are from another shortcut that I have.
I would really appreciate if anyone has any insights about that, or if this happened to you as well.
Thanks in advance! Arnold
Hello!
I have a requirement to read the ICC Public Key Certificate from an EMV credit card to implement a payment validation flow.
Aa far as I understand, I can't use Core NFC for that task since it is not supposed to be used for reading sensitive credit card data and it might be rejected by Apple.
I'm trying to use Tap To Pay as it seems to offer some general card details.
Since Apple's documentation on this side is pretty limited, I'm struggling to understand what is a PaymentCardReader.Token and how can I create one?
Can anyone please help me with setting up Tap to Pay?
I'm trying to upload my app with Tap to Pay on iPhone functionality. However, I'm getting error message "Profile doesn't include com.apple.developer.proximity-reader.payment.acceptance entitlement." I've confirmed many times that I have the distribution profile with this capability. Any idea what might be the issue? The development environment works perfectly.
Hello,
I can see this option in my certificate on the developer.apple.com platform.
The entitlements file is updated with:
com.apple.developer.proximity-reader.payment.acceptance
code-block
I’ve created a new profile for development and App Store, but in Release mode, my profile is not recognized…
What configuration might be missing?
Topic:
Code Signing
SubTopic:
Certificates, Identifiers & Profiles
Tags:
Tap to Pay on iPhone
Entitlements
Hello everyone!
I hope I'm on the right forum topic...
I have a question about payments on the app store.
I am in the process of developing a mobile application that allows families to post photos on the application. Each month, all the content posted is put into a journal which is then printed and sent to the family's grandparents.
So my app sells a physical product. I'd like to know more about the 30% tax on in-app purchases. I don't think I'm eligible since it's a physical product, but I'm not sure.
My question also arises if I offer a monthly subscription system to receive the newspaper each month?
Thank you very much in advance for your answers!
Loïc
Hi,
I want to develop the fastest payment method for my user and preferably without the user also having a mobile app.
The dream is that it happens as easily as possible when the user/guest scans a pass from the wallet.
Hopefully the user just has to approve on the screen.
Can I attach card details/payment methods to a pass in the wallet?
Right now it is a unique QR code for each user, but can I change the pass type to 'tansit', 'loyalty' or 'membership'?
My system right now:
The customer/guest registers on a website and creates a pass and downloads it to the wallet.
The store has a PWA app to scan the customer's/guest's items.
My goal: The guest just scans the pass in the wallet and makes the transaction. Dont need an app or go back to the website/login where the person created the pass for the wallet.
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Wallet
Apple Pay on the Web
Apple Pay
Tap to Pay on iPhone
I am trying to implement Tap-To-Pay in my app. I want to use this feature to be able to read my debit card details and pass it to my payment processor SDK Cybersource to securely do the payment.
I tried following this documentation
https://developer.apple.com/tap-to-pay/#regions
I want to know if this implementation is possible or not?
If it is possible can you guide me the process on how to read card data?
Thanks
Hey everybody, today I received an email (seemingly automated) stating that my payment is on hold due to irregular activity. However, I haven't violated any rules, and I've seen that many other people have received the same message. As soon as I saw the email, I contacted support via phone, and the representative who assisted me confirmed that my account status is correct and in good standing. She requested that I forward the email to her for further investigation.
Email received:
"We noticed some irregular activity associated with your vendor number XXXXXXXX and have paused your earnings payments while we investigate. Once our review is complete, we'll determine if we can resume your payments."
Questions:
Has anyone else experienced this issue? If so, what was the process to resolve it? How long does it typically take to have the payments resumed?
Wishing you all a great day,
Thank you.
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
In-App Purchase
Subscriptions
Tap to Pay on iPhone