Hello, we use an MDM profile that enables FDA for our program. The Identifier is set to be the path to our program. We'd like to have a profile that allows multiple CodeSignatures. Our older programs are signed with a different certificate than the current ones. We tried deploying 2 profiles (one for the 'old certificate' signed binary and the other for the 'new certificate' signed binary). But it looks like that MacOS accepts only one. I have also tried to use ProfileCreator to generate a profile with 2 entries, but it fails to do it. Manually editing the XML file and adding new entries does not work either. I'd like to know if there's a workaround for this issue.

Hello, I am Sergio Sánchez, administrator of NumbuX. We are developing our own MDM. We are already granted as a MDM Vendor. We need to issue the APNs certificate for our MDM for the first time in the Push Certificate portal (identity.apple.com). We are having the error: “invalid signing request” when we upload the signed CSR to identity.apple.com. That is because we do not have the External UUID. Could you please let us know what is our External UUID? Without that, we cannot upload it successfully. We have already compared different signed CSR from other MDM Vendors and all have included the External UUID in the CSR. Please, do not send links, there is not way for us to know our External UUID because it is the first time that we try to issue this APNs. After the first time, we do not need your assitance. Please, let us know our External UUID. Thank you. Kind regards.

Hello, I’ve run into an issue with a configuration profile on my supervised iPhone. I’m wondering if anyone here might be able to help? The profile contains the allowListedAppBundleIDs key within the restrictions payload. My Apple Watch is paired with the iPhone. The iPhone was supervised manually with Apple Configurator, hence the Apple Watch has not been directly supervised itself. The profile works completely as expected when installed on the phone. As soon as the profile is installed on the iPhone, I can witness the apps on the Apple Watch rearrange themselves as some apps are hidden. So clearly the profile is applying its restrictions to the Apple Watch to some degree. My issue however is that apps listed in the whitelist are hidden from the Watch. The apps that are missing from my Watch are Walkie Talkie, Find My Items, Find My Friends, Messages, Alarm, Remote, Now Playing, Sleep, Meditation and Heart Rate. This is despite the following bundle IDs being listed in the whitelist array: com.apple.findmy.findpeople, com.apple.findmy.finddevices, com.apple.HeartRate, com.apple.SessionTrackerApp, com.apple.NanoWorldClock, com.apple.findmy.finditems, com.apple.Mind, com.apple.NanoOxygenSaturation, com.apple.watchmemojieditor com.apple.NanoSleep com.apple.NanoNowPlaying com.apple.noise com.apple.tincan com.apple.NanoRemote com.apple.NanoAlarm com.apple.private.NanoTimer com.apple.NanoStopwatch I’ve done some testing, but not sure what I’ve found really. I’ve so far identified 3 scenarios. Scenario 1: I have the whitelist profile installed on the iPhone. I download an app that appears in the whitelist from my watch (or at least its iPhone version does). The apps show up on the iPhone automatically and can be launched there. These apps cannot be launched on the watch. Scenario 2: I downloaded a few apps to my watch, that didn’t automatically install on my iPhone at the same time. They were on the whitelist. These ones couldn’t be launched from my Watch. I then downloaded them to the iPhone and they could be launched there (since they were on the whitelist). Scenario 3: A couple of 3rd party apps on the whitelist could be downloaded and launched from the watch with the whitelist installed. It seems as though there are different kinds of Apple Watch app and this is what I’ve read elsewhere. First of all there are Watch-only apps, which do not automatically install a companion iPhone app. Secondly there are companion apps, which when installed from the Watch App Store download their companion app to the iPhone in the background. Someone please correct me - I’m bound to be overlooking something here. So maybe the apps that when installed from Watch automatically install on iPhone and can only be launched from the iPhone have a separate bundle ID for their Watch app which I haven’t included? Apps that are on the whitelist AND do not automatically install an iPhone app AND can be launched from the Watch, include: solstice What3words So maybe these do not need a companion app, but have the same Bundle ID as their iPhone app? However, I’m still not sure why many stock Apple Watch apps are missing from the Watch…. The most obvious answer is that I’ve got their Bundle IDs wrong, but I don’t think I have given I extracted the bundle IDs from the App Store pages of the Apple WatchOS apps. I noticed at this Apple Support page (https://support.apple.com/en-gb/guide/deployment/dep34c5cd30f/1/web/1.0) that there is no mention of whitelisting or blacklisting apps on WatchOS using MDM, yet something definitely happens on the watch when the configuration profile is installed on the iPhone. Furthermore, if I tap on a configuration profile, which comprises a blacklist, on my iPhone it will ask me if I want to install it on the iPhone or Watch. The same pop-up question doesn’t happen when the profile contains a whitelist. All this to say, I’m massively confused as to why I can’t get this working. I’d really appreciate anyone’s advice which is bound to be expert. Thank you

The security configuration updates have been enforced through automatic update policy enabled through an MDM policy. However our end users would like to know when these updates are triggered by the device and installed successfully. We can see on a few devices that even though the automatic updates are enabled there are many devices with config updates pending. Also is there a way to manually install these config updates as the end user cannot see these updates listed in the software update section.

Details: Device: iPhone 12 Pro Max System: iOS 26.1 beta 2 Issue Description: When testing MDM device restriction capabilities on iOS 26.1 beta 2, I found that the allowCamera restriction does not work as expected. Observed Behavior: • On a BYOD device: When allowCamera is set to false, the Camera and FaceTime apps disappear from the Home Screen, as expected. However, third-party apps (such as WeChat) can still access the camera and take photos. • On earlier versions (e.g. iOS 26.0.1): Setting allowCamera to false correctly blocks all apps, including third-party apps, from accessing the camera. Initially, I assumed Apple might have changed this restriction behavior so that allowCamera only applies to supervised devices. However, after testing on supervised devices, I found that even there, when allowCamera is set to false, the Camera and FaceTime apps are hidden, but third-party apps can still use the camera. This indicates that the restriction is not functioning correctly in iOS 26.1 beta 2. Expectation: When allowCamera is set to false, all camera access — including third-party apps — should be blocked. Request: Could someone from Apple’s development or MDM team confirm whether this is an expected behavior change or a potential bug in iOS 26.1 beta 2?

Hi, everyone! Is there any way to change ACL of existing Private key in system keychain using MDM? We would like to add the binary or .app to access list of the key. I tried to send script via MDM which imported/exported our certificate with private key with required ACL. But can we change it without import/export?

Hi everyone, I submitted this feature request through Apple’s Feedback Assistant and wanted to share it here, because many families run into the same issue and Apple prioritizes features based on the number of reports they receive. Current limitation: Screen Time only allows one single Downtime period per day for child accounts. For families with separate school hours and bedtime, this is very impractical. My real-world use case: • Downtime 1: 08:00–13:00 (school) • Downtime 2: 20:00–06:00 (bedtime) Both serve completely different purposes, but are not possible to combine with the current system. My suggestions to Apple: Support multiple Downtime periods per day for child accounts. Allow custom exceptions per Downtime block (e.g., allow Phone app). Provide more flexibility overall for families using Screen Time. If you would benefit from this too, it would be great if you could submit the same request via the Feedback app – the more reports Apple receives, the higher the chance for implementation. My Feedback ID: FB21265678 Thank you! 🙏 Hallo zusammen, ich habe über die Feedback-App einen Vorschlag an Apple eingereicht und wollte ihn hier teilen, weil viele Familien dasselbe Problem haben und Apple mehr Rückmeldungen braucht, um das Thema zu priorisieren. Aktuelles Problem: In Bildschirmzeit kann für Kinder aktuell nur eine einzige Auszeit pro Tag eingerichtet werden. Für Familien mit getrennten Schul- und Schlafenszeiten ist das extrem unpraktisch. Mein Anwendungsfall: • Auszeit 1: 08:00–13:00 (Schule) • Auszeit 2: 20:00–06:00 (Schlafenszeit) Beides erfüllt unterschiedliche Zwecke, ist aber nicht kombinierbar. Mein Vorschlag an Apple: Mehrere Auszeiten pro Tag für Kinderaccounts. Pro Auszeit eigene Ausnahmen festlegen (z. B. Telefon erlauben). Allgemein mehr Flexibilität im Screen-Time-System für Familien. Wenn ihr das ebenfalls hilfreich findet, wäre es super, wenn ihr es auch über die Feedback-App meldet – je mehr, desto besser. Feedback-ID meines Vorschlags: FB21265678 Danke euch! 🙏

I am a developer working on iOS apps. I would like to report an issue occurring in iOS 26 beta 2. Our company has Enterprise account, and we are developing apps. When we distribute these apps, and install them on a device running iOS 26 beta2, apps install successfully, but apps crashed immediately after being launched. MDM Install Application When I install the app via Xcode and trust it, apps will run. Launchd job spawn failed This issue does not occur on versions prior to iOS 26. I would like to know if this is a problem that will be resolved in future updates, or if it is a policy change.

We have noticed that if we apply forceDelayedSoftwareUpdates in Restrictions profile, it causes ScheduleOSUpdates to fail or go into an invalid state. For example: On my iOS device, we have set the forceDelayedSoftwareUpdates to 90 days which removed the latest iOS update iOS 18.2 from the Software Updates section on the device. Post this, if I schedule an update for iOS 18.2 using ScheduleOSUpdateCommand, it fails to download. If I schedule the same without forceDelayedSoftwareUpdates, the update works as expected. Please help what could be the reason for this behavior as forceDelayedSoftwareUpdates should not block ScheduleOSUpdates.

Hi, I found In-App purchase feature is restricted even with User-based VPP. I understand Device-based VPP does not accept In-App purchase, however User-based VPP accept In-App purchase. (It works on iOS 15 device actually.) When I tried subscribe ChatGPT on iOS 26 device using User-based VPP, an error dialog is shown that explains In-App purchase is not allowed. sysdiagnose shows logs belog: 情報 2025-10-26 23:58:22.350841 -0700 storekitd [Client] (ChatGPT) Initializing client デフォルト 2025-10-26 23:58:22.353982 -0700 storekitd [Client] (ChatGPT) Initialized with server Production bundle ID com.openai.chat and request bundle ID com.openai.chat] デフォルト 2025-10-26 23:58:22.354020 -0700 storekitd [CanMakePayments] In-app purchase disabled because app com.openai.chat has MID based SINF In iOS 15 device, no storekitd logs are found and appstored and several processes seem to handle In-App purchase. Does In-App purchase no longer work with User-based VPP? Thank you.

Hello All, I come to ask a question that I haven't been able to find the docs. I continue to work on implementing declarative management and while working there is a question/concern I have. I have noticed that during some destructive testing, if the device is attempting to fetch a configuration and the server responds with a 503 (or any server related error) then the device will wipe all configurations and attempt to reapply them. Is there any way to prevent this by intercepting status codes or would the only real solution be to force down a temp/test config if the real config can't be fetched from the server?

Hello Apple Developer Community, I am implementing the "Return to Service" feature with app preservation in our MDM solution (iOS 26+). My goal is to use the EraseDeviceCommand to securely erase user data while preserving managed apps, and then have the device automatically re-enroll without user interaction. What I am doing: The device is supervised and successfully enrolled in Automated Device Enrollment (ADE). The device has generated and escrowed a bootstrap token to our MDM server (SetBootstrapToken received). I am sending the EraseDeviceCommand to the device via MDM with the necessary parameters for Return to Service with app preservation. The command payload includes: Enabled: true The previously escrowed BootstrapToken (as Base64 data). WiFiProfileData (as Base64 data) to ensure connectivity post-erase. Example Payload Structure (Simplified): <key>ReturnToService</key> <dict> <key>Enabled</key> <true/> <key>BootstrapToken</key> <data>YOUR_BASE64_TOKEN</data> <key>WiFiProfileData</key> <data>YOUR_BASE64_WIFI_PROFILE</data> </dict> The observed behavior: The erase command is successful. The device performs the secure user data erase. Crucially, the managed applications are preserved and automatically installed again after the reboot (confirming app preservation is working). The device connects to the Wi-Fi network successfully. The issue: I am not seeing the GetBootstrapToken request from the device hit our MDM server's check-in URL during the post-erase setup assistant phase. The re-enrollment seems to complete, but this specific request is missing from our server logs. My questions: Is the GetBootstrapToken request an explicit check-in message type, or is it an implicit part of the general CheckIn process during ADE re-enrollment when the token is used? If the device successfully re-enrolls and preserves apps, is the explicit GetBootstrapToken request still expected? Or does the token included in the EraseDeviceCommand payload satisfy all authentication needs for this workflow? What specific conditions or capabilities on the MDM server side might prevent the device from sending this specific request, even if the overall process succeeds? Any insights from Apple engineers or other developers who have successfully implemented this flow would be greatly appreciated. Thank you!

When an iOS 26.0 device is prepared in supervised mode, wifi connection screen is showing when the device is restarted. This wifi connect appears always on restart. I have tried using Apple Configurator GUI and Command line (cfgutil) command. In both cases, The behavior Wifi screen is showing up on restart for supervised mode. Cfgutil command: cfgutil -C {Certificate} -K {Key} prepare --supervised --name {NAME} --host-cert {Certificate} --skip-all Note: In non-supervised mode and other iOS, the wifi screen is not showing. Apple Configurator version: 2.18 iOS version: 26.0 Device model: iPhone 11 and above. Anyone else facing this issue? Any help is super appreciated.

Hello ! Currently, we have customers who use about 5,000 devices. In the case of ios26, the phone number is not acquired overall, and 18.x, 17.x, and 16.x are all acquired in half and not acquired in half. https://developer.apple.com/documentation/devicemanagement/deviceinformationcommand/command-data.dictionary/queries-data.dictionary It seems that it is the right behavior not to acquire it on the specification sheet. However, I wonder when it became impossible to acquire. (There are devices that can be acquired and devices that can't be acquired in the same os version.) Will the devices that are being acquired be blocked someday? When it was developed in 2019, it was in a state that could be acquired in full. I would also like to ask if there is an alternative way to get your phone number. Thank you.

I recently reviewed the device management restrictions page of the developer docs (https://developer.apple.com/documentation/devicemanagement/restrictions) and noticed that several items are now marked "In a future release, this restriction will begin requiring supervision." Some of these changes are likely to have a dramatic impact on our app and business! So my question is threefold: a) where can I find out or request more information about the planned changes (e.g. timeline would be especially helpful)? b) why are these changes being implemented at all? c) to whom / where can I protest these changes (aside from this forum and feedback assistant)?

Hello, We're testing the new allowedExternalIntelligenceWorkspaceIDs key in the MDM Restrictions payload on supervised iPads. According to Apple's documentation, this key expects an "external integration workspace ID", but it's not clear what this specifically refers to. We've tried the following IDs individually (one at a time, as documentation says only one is supported currently): OpenAI Organization ID ChatGPT user email Apple ID used in ChatGPT Google ID used in ChatGPT login The profile installs correctly via MDM and the key is set, but we want to confirm: What exactly is considered a valid "external integration workspace ID" for this key? Is there a way to verify that the restriction is working as intended on the device (e.g. does it limit specific integrations or apps)? Is there an official list of services that currently support this? Any clarification from Apple or other developers with experience on this would be very helpful. Thanks in advance.

m personal iPhone is managed by an Unauthorized and Unknown mdm management team, The profile isn’t showing up in VPN Settings and I can’t remove them from having Remote access and control over my Personal Device! I’ve SPENT MANY MONTHS TRYING TO GET SUPPORT VIA EMAILING APPLE DEVELOPER AND SPEAKING TO APPLE SUPPORT WHICH HAS BEEN EXTREMELY EXHAUSTING AND HUMILIATIN! I’ve resorted to contacting Internet crime websit, the federal trade commissio, Better business bureau and Consumer Affairs to file an online complaint against Apple for not complying with their Security and Privacy policy for consumers accounts! Because of this unauthorized and unknown mdm device management profile I don’t have COMPLETE CONTROL OVER MY OWN IPHONE! ! Unable to find a team with the given Team II 'L95TAW5KWP' to which you belong. Pleas Developer Program Support. https://developer.apple.com/support I contacted developer support via email and also tried calling but they don’t respond!

We have applications RME and RMEUI, which are added under FileProviders section. Looking for MDM profile that can lock these entries so that users cannot disable them. Currently we are using JAMF Pro MDM to control our applications. In Sequoia OS -> Open System Preferences -> General -> Login Items & Extensions -> Under Extensions section -> File Providers In Tahoe OS -> Open System Preferences -> General -> Login Items & Extensions -> Under By Category/App section -> File Providers (In the screen shot you can find RME entry)

Issue Using the DeviceInformationCommand API, the following device information can no longer be retrieved on iOS/iPadOS 26 and later. IMEI ICCID PhoneNumber This issue does not occur on devices running iOS/iPadOS 18.x or earlier. We would appreciate it if you could advise us on a solution to enable the retrieval of this information. Request XML <?xml version=\"1.0\" encoding=\"UTF-8\"?> <!DOCTYPE plist PUBLIC \"-//Apple//DTD PLIST 1.0//EN\" \"http://www.apple.com/DTDs/PropertyList-1.0.dtd\"> <plist version=\"1.0\"> <dict> <key>CommandUUID</key> <string><!-- Here is CommandUUID --></string> <key>Command</key> <dict> <key>RequestType</key> <string>DeviceInformation</string> <key>Queries</key> <array> <string>IMEI</string> <string>ICCID</string> <string>PhoneNumber</string> </array> </dict> </dict> </plist>

We have Apple MDM running for more than 250 schools. We are looking to upgrade our MDM solution and looking as much help as we can get to boost it up. Anyone with experience can help?