Hi, I submitted my Family Controls entitlement requests on April 15 for my iOS app, but I still haven’t received an approval, rejection, or any status update. This is blocking my ability to properly test and move forward with the app, since it depends on the Screen Time / Family Controls APIs. I've tried contact to apple developer support and filed a code-level support on app connect dashboard. and still nothing received. Here is the request information: code-level support case id: 19834379 apple developer support case id: 102878196850 Family Controls Distribution RequestId: BT4C47F5VB,SLP56WRZ3J,BZ7MF3R4FF,5HAY5UF5X2,P49SM5C859,KG2T2X2L76,N353H759C4 Thanks.

Hi everyone, I'm dealing with a critical issue regarding the Screen Time API and hoping someone here has experienced something similar. We recently completed an app transfer to a new developer account. Upon successful transfer, the app completely lost its previously approved "Family Controls" entitlement. We immediately submitted a new request for the entitlement on the new account, but it has now been stuck on "Pending Approval" for over 12 days. We haven't received any feedback, emails, or status changes, and Developer Support has been unresponsive so far. This is completely blocking our production updates. Has anyone successfully transferred a parental control / Screen Time app recently? Is it normal to lose the entitlement during a transfer? For those who had to reapply, how long did the approval take? Are there any effective ways to escalate this to get an actual human review? Any advice, workarounds, or shared experiences would be hugely appreciated. Thanks in advance!

Hi, I'm building a wellness app called that helps users manage their phone usage based on their consumption, using the Screen Time API. I need the Family Controls (Distribution) entitlement to ship it. I've already submitted multiple requests across all my bundle IDs, but due to the lack of confirmation feedback after each submission, I may have submitted more than needed. Regardless, the oldest request submitted was on April 22nd (exactly 2 weeks ago), without any reply or change. Is this normal ? Also, I came across a forum post (https://developer.apple.com/forums/thread/821964?answerId=885672022#885672022) suggesting that the entitlement is now scoped at the team level rather than per bundle ID, and that I should resubmit a single request. I want to do the right thing here but I'm not sure whether to resubmit or wait and I don't want to make the situation worse than it already is. We're about a month away from our launch date and this is the last remaining blocker for both TestFlight and App Store submission. Any guidance on next steps, or help prioritizing this, would mean a lot. Thanks so much,

I've been stuck on Guideline 2.3 for two weeks now and I'm running out of ideas. My app is iPhone-only (UIDeviceFamily = [1]) and has been on the App Store since January. Version 2.1.9 passed review fine. The only change in 2.1.10 is adding two DeviceActivity extensions — a DeviceActivityMonitor and a DeviceActivityReport — for screen time-based stress detection. Every build since then gets rejected with the same message: "The UIRequiredDeviceCapabilities key in the Info.plist is set up in such a way that the app will not install on the device used in review." Review devices: iPhone 14 Pro, iPhone 17 Pro Max, iPad Air M3. Here's what I've tried across 13+ submissions: UIRequiredDeviceCapabilities as ["arm64"] (array) — rejected Empty array [] — rejected Removed the key entirely — upload validation fails, Xcode re-injects arm64 anyway Post-build script to force ["arm64"] — rejected Dictionary format {"arm64": true} — rejected Added com.apple.developer.family-controls to extension entitlements — rejected Enabled Family Controls (Distribution) on extension bundle IDs — rejected Fixed CFBundleVersion mismatch between host app and extensions — rejected Set TARGETED_DEVICE_FAMILY=1 on all targets including extensions — rejected Tried GENERATE_INFOPLIST_FILE=YES with minimal plists — rejected Tried ExtensionKit type for the report extension — rejected In the exported IPA, every target has UIRequiredDeviceCapabilities = ["arm64"] and UIDeviceFamily = [1]. The entitlements, provisioning profiles, and code signing all look correct. arm64 is supported on every review device they listed. The previous version (2.1.9) without DeviceActivity extensions passes review with the exact same UIRequiredDeviceCapabilities and signing configuration. Has anyone shipped an app with DeviceActivityMonitor + DeviceActivityReport extensions successfully? Is there something specific about these extension types that affects device capability validation? Or is there a known issue with the review system and FamilyControls extensions? I've replied to the review team multiple times asking which specific capability is causing the failure, but the response is always the same generic template. Any guidance would be really appreciated — I'm completely blocked on shipping this update.

I submitted a Family Controls Distribution entitlement request on April 21, 2026 for my app Dopfast. I also resubmitted on April 29, 2026. I received the confirmation page both times but have not received any approval, rejection, or status update. I contacted Developer Support (Case #102879238806) and was told the request is handled by another team and they cannot check the status. Details: Team ID: HSJ6KB4WEZ App: Dopfast (digital wellbeing / screen time management) Bundle ID: com.dopfast Purpose: #2 — individual device management for focus and productivity (personal screen time tracking and app blocking) This entitlement is the only remaining blocker for our App Store submission. The app is fully built and ready to ship. Has anyone experienced similar delays recently? Is there a recommended way to expedite this request?

Hi, Our team already has the Family Controls (Distribution) entitlement approved for the main app and existing Screen Time extensions. We recently added a new Shield Configuration extension to show a custom on-device shield UI using ManagedSettingsUI. It is only used for UI rendering and does not collect or send any user data. However, the entitlement does not seem to be applied to this new extension yet, and we are blocked from proceeding with builds. We have already contacted support but haven’t received an update yet. Case ID: 102881099623 It’s been days without any update, and this has become really stressful for our team since we’re completely blocked at the final step after months of work on this app. Could someone please help to apply/sync the Family Controls distribution entitlement or guide us on the next steps? Happy to share app details privately if needed. Thanks.

We are developing an MDM agent app that uses FamilyControls with .individual authorization to enforce Screen Time restrictions (app blocking, domain blocking via ManagedSettingsStore and DeviceActivityCenter). The Problem We are actively subscribing to AuthorizationCenter.shared.$authorizationStatus to detect authorization changes. However, when the user revokes the app's FamilyControls authorization through Settings (either via Settings > Screen Time > Apps With Screen Time Access, or Settings > Apps > [Our App]), the publisher does not emit any value. All ManagedSettingsStore restrictions are lifted immediately by the system, but our app receives no notification of this change. The only scenario where the publisher reliably emits is when a debugger is attached (i.e., running directly from Xcode). Without the debugger, the publisher is completely silent — even when the app returns to foreground. Code Example We tried subscribing directly to AuthorizationCenter.shared.$authorizationStatus with no intermediary, exactly as shown in the documentation: AuthorizationCenter.shared.$authorizationStatus .sink { status in print("[DIRECT] authorizationStatus emitted: \(status)") } .store(in: &cancellables) This subscription is set up at app launch and stored in cancellables. The result is the same — the publisher does not emit when the user revokes authorization in Settings without a debugger attached. Documentation Reference The documentation for authorizationStatus states: "The status may change due to external events, such as a child graduating to an adult account, or a parent or guardian changing the status in Settings." And: "The system sets this property only after a call to requestAuthorization(for:) succeeds. It then updates the property until a call to revokeAuthorization(completionHandler:) succeeds or your app exits." This suggests the publisher should emit when the status is changed via Settings, but in our testing it does not — unless a debugger is attached. What We Verified We tested with a development-signed build (which includes the com.apple.developer.family-controls entitlement), launched from Xcode, then disconnected the debugger, killed the app, and relaunched from the home screen. Scenario Publisher emits on revocation? Running from Xcode (debugger attached) Yes, immediately Development-signed build (no debugger) No — silent even on foreground return We also confirmed: MDM configuration profiles can disable Screen Time entirely, but cannot restrict the per-app authorization toggle — the user can always freely revoke the app's Screen Time access The Security Gap This creates a significant gap for parental controls use cases: User leaves the app (app goes to background) User goes to Settings and disables Screen Time access for the app All restrictions are immediately lifted User uses the device freely User re-enables Screen Time access and opens the app Everything syncs back to normal — administrator never knows Questions Is there any supported mechanism to receive a notification (background or foreground) when FamilyControls individual authorization is revoked? We are subscribing to AuthorizationCenter.shared.$authorizationStatus but it does not emit. Is the $authorizationStatus publisher expected to work only when a debugger is attached? Is this a known limitation or a bug? Can DeviceActivityMonitor extension detect authorization revocation? Based on documentation it appears limited to schedule/threshold events, but we haven't confirmed this. Is there a planned API improvement to address this gap? Environment iOS 26.2 Xcode 26.3 Swift 6.2.4 FamilyControls .individual authorization Related Threads Screen time API can be disabled easily Changing Screen Time Passcode does not protect apps

We came across reports on Medium and Apple Developer Forums suggesting that ApplicationToken and ActivityCategoryToken values issued by the FamilyControls framework are not guaranteed to be stable, that iOS may silently re-issue new tokens for the same apps after OS or app updates, making any previously stored tokens invalid. We are storing FamilyActivitySelection tokens encoded via JSONEncoder to a backend for long-term use, and relying on them inside a DeviceActivityMonitorExtension to restore and apply shields when a schedule fires. What we're trying to understand is: is this token instability still an active problem in iOS 16/17/18/26, and when a token does become invalid, does JSONDecoder actually throw a DecodingError giving us a clear signal, or does it decode successfully and ManagedSettingsStore just silently ignore the stale tokens with no error at all? On Medium, We Found That The Token Mutation Problem One of the more painful bugs in real production apps: application tokens are not guaranteed to be stable forever. iOS can silently issue new, different tokens for the same app. If your store contains the old token and the Shield delegate receives a new one, the delegate has no way to match them — it doesn’t know which store is responsible for the shield, or which blocking “profile” caused it. This has been reported by multiple developers of real Screen Time apps and confirmed across several Apple Developer Forum threads. There is no official fix yet. The workaround is defensive: when the ShieldConfigurationDataSource or ShieldActionDelegate receives a token you don't recognise, fall back to a generic shield UI rather than crashing or returning empty data. And never rely on token identity as a long-term stable key in your persistence layer — always re-derive from a fresh FamilyActivityPicker selection when the user re-activates a profile.

Device: iPhone 15 Pro Max, iOS 26.4 Xcode: Latest version, development signing with "Automatically manage signing" Team: Registered Apple Developer Program (Organization) Problem DeviceActivityReport SwiftUI view renders completely blank. The Report Extension's makeConfiguration(representing:) is never called (confirmed via App Group counter that stays at 0). The DeviceActivityMonitorExtension callbacks (intervalDidStart, eventDidReachThreshold) also never fire. What works AuthorizationCenter.shared.requestAuthorization(for: .individual) → .approved DeviceActivityCenter().startMonitoring() → registers schedules successfully, center.activities returns them ManagedSettingsStore.shield.applications → blocks apps correctly from the main app process Screen Time is enabled and actively collecting data (Settings > Screen Time shows per-app usage: Clash Royale 2h 35m, etc.) App Group UserDefaults(suiteName:) read/write works from the main app What doesn't work DeviceActivityReportExtension.makeConfiguration() is never called (callCount stays 0 in App Group) DeviceActivityMonitorExtension.intervalDidStart() is never called No extension callbacks fire at all — the extension process is never launched by iOS Confirmed it's NOT our app's issue We created a brand new Xcode project from Apple's template: File > New > Project > App File > New > Target > Device Activity Report Extension Added Family Controls capability to both targets Embedded DeviceActivityReport view in ContentView with daily filter Built and ran on the same device Result: Same blank screen. The template project's Report Extension also never renders any data. Console errors Failed to locate container app bundle record. The process may not be entitled to access the LaunchServices database or the app may have moved. (501) personaAttributesForPersonaType for type:0 failed with error Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.mobile.usermanagerd.xpc was invalidated: Connection init failed at lookup with error 159 - Sandbox restriction." LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" Attempt to map database failed: permission was denied. This attempt will not be retried. Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" What we've tried Deleting app, rebooting device, reinstalling Re-requesting FamilyControls authorization on every launch Embedding extensions with "Embed & Sign" (not just "Embed Without Signing") Verified all 3 .appex files are in PlugIns/ directory at runtime Verified App Group (group.com.parentguard.app) is accessible Verified all App IDs and capabilities registered in Apple Developer portal Tried different DeviceActivityFilter configurations (daily, hourly) Placed DeviceActivityReport view at root of view hierarchy Clean build, new provisioning profiles Extensions embedded [Diagnose] Found extension: DeviceActivityReportExtension.appex [Diagnose] Found extension: DeviceActivityMonitorExtension.appex [Diagnose] Found extension: ShieldConfigurationExtension.appex Question Has anyone gotten DeviceActivityReport or DeviceActivityMonitorExtension to work on iOS 26.4 with a development-signed build from Xcode? Is there a specific configuration or workaround that makes the extension process launch? The Sandbox restriction error (159) on usermanagerd.xpc seems to be the root cause — is there an entitlement or device setting we're missing?

Our team already has Family Controls (Distribution) entitlement approved for the main app and existing Screen Time extensions. We recently added a new Shield Configuration extension to show a custom on-device shield UI using ManagedSettingsUI. It is only used for UI rendering and does not collect or send any user data. However, the entitlement does not seem to be applied to this new extension yet, and we are blocked from proceeding with builds. We have already contacted support but haven’t received an update yet. Case ID: 102881099623 Could someone please help to apply/sync for the Family Controls distribution entitlement or guide us on the next steps? Happy to share app details privately if needed. Thanks.

Hello, I have submitted the Family Controls Distribution entitlement request twice, but I have not received any confirmation email or follow-up number for either submission. App: parental control app Bundle ID: com.learnunlock.app Use case: We use FamilyControls (authorization), ManagedSettings (shield apps), and DeviceActivity (schedule restrictions) to help families manage screen time. Could anyone from Apple please check the status of my submissions, or advise on next steps? Thank you.

It has been five days since we applied for Family Controls (Distribution) permission, but the status still shows as Submitted. Is there any way to expedite the review process?

Hello, My request to get the family control entitlement for distribution has been approved on June 30, 2025, for my app with bundle id io.onelife.app.ios. I added a device report extension to it recently, but since then I'm not able to upload a new archive to testflight. The upload fails with error: exportArchive Provisioning profile "iOS Team Store Provisioning Profile: io.onelife.app.ios.YoholDeviceActivityReportExtension" doesn't include the com.apple.developer.family-controls entitlement. I ticked the checkbox in developer.apple.com -> identifiers -> YoholDeviceActivityReportExtension -> Capability, and it seems to have created a new request 9AHY2B7947 on April 23, 2026. Did I miss something ? Should I just wait to have it approved a second time ?

I submitted a Family Controls Distribution entitlement request on 4/22 for my app Prof Blob. I received the confirmation page after submitting, but I have not received any approval, rejection, or status update. We are currently blocked from moving forward with our production release submission due to this entitlement. Details: Request ID: Y2L55S3W34 Team ID: 5AXHQ5ZF3G App: Prof Blob Bundle ID: com.spammusubi.blob-screen-time Related extension bundle IDs: com.spammusubi.blob-screen-time.BlobActivityReportExtension com.spammusubi.blob-screen-time.DeviceActivityMonitorExtension com.spammusubi.blob-screen-time.ShieldActionExtension com.spammusubi.blob-screen-time.ShieldConfigurationExtension Purpose: Individual device management for focus and productivity. Prof Blob is a digital wellbeing / screen time management app that uses Apple’s Screen Time APIs to let users select distracting apps and require a short math-based cognitive gate before opening them. The app uses FamilyControls, DeviceActivity, and ManagedSettings. Development builds are working, but the Family Controls Distribution entitlement is required for production builds, TestFlight validation, and App Store submission. Is there a way to expedite this request or confirm that it is still in review? I would be happy to provide any additional information needed to move the request forward.

Hi all, Our team (D36U48VRGM) holds approved Family Controls (Distribution) entitlement on three bundles, all live on the App Store as part of the same app: com.strategieayoub.quranfocus (main app) com.strategieayoub.quranfocus.ShieldAction com.strategieayoub.quranfocus.ShieldConfiguration We've added a fourth target — a DeviceActivityMonitor extension at com.strategieayoub.quranfocus.DeviceActivityMonitor — to replace our current BGProcessingTaskRequest re-shield path. The BGTaskScheduler approach is unreliable for our use case: iOS routinely runs the task hours late or skips it entirely, leaving users' apps unblocked far past the unlock window we promised. DeviceActivityMonitor's intervalDidEnd callback is the only mechanism Apple provides that fires reliably regardless of app state. The new bundle ID is registered, has Family Controls (Development) provisioned, and intervalDidEnd works correctly during local on-device testing. The blocker is Distribution — Xcode's Signing pane shows: "Bundle identifier is using development only version of Family Controls (Development) capability. Please request access to Family Controls (Distribution) to avoid issues when distributing." Two questions: The previous per-asset Family Controls request form has been replaced with a single account-level form that contains no free-text field where I can specify a bundle ID. How does Apple now expect developers with already-approved teams to attach an additional child bundle to that approval? Phone Developer Support said they cannot make entitlement attachments and pointed me back to the form. Is there a documented escalation path? Thanks for any pointers.

Hi, I am looking for help. I submitted my request for Family Conotrols Distribution using the form. I have been waiting for days and didn't get any reply or confirmation email. Thanks.

Hello, I submitted a request for Family Controls (Distribution) approval, and it has now been over 4 days without any update on the status. I understand that review times can vary, but I wanted to check if this delay is expected or if there’s anything I might need to do on my end to help move the process forward. Could anyone from the Apple team or the community provide insight into: Typical processing times for Family Controls distribution requests Whether delays beyond a few days are common Any steps I should take to follow up or expedite the review For reference: Status: Submitted Submission time: April 21, 2026 Any guidance would be greatly appreciated. Thank you!

I've already submitted multiple cases about this issue. My Family Controls Distribution request was apparently approved (or I was told via Developer Support) for my Shield Action & Shield Configuration extensions, but the Distribution option still does not appear in the identifiers. This is blocking my ability to distribute via TestFlight. I need someone who can update the identifier capabilities or explain why the approved capability is not showing.

Hi, I have an approved com.apple.developer.family-controls entitlement for my main app bundle (com.maxflame.prove-it) and submitted a request on April 18, 2026 to extend it to an embedded extension: com.maxflame.prove-it.DeviceActivityMonitorExtension Request ID: 65CKJZ7DQ4 — status still shows "Submitted" with no further response. The extension uses DeviceActivity callbacks and needs to decode FamilyActivitySelection, which requires the entitlement on the extension bundle as well. In my experience, Family Controls entitlement approvals for the main app bundle have come through within 24 hours. It's now been 5 days with no response for this extension request, which seems unusual. Has anyone else gone through this for extension bundle IDs? Did you need to submit a separate request per bundle, or did Apple extend the approval to your extensions automatically once the main app was approved? And has anyone else experienced longer wait times specifically for extension bundles? Any guidance appreciated.

I submitted a Family Controls Framework Entitlement request on April 16, 2026 for my iOS app (Team ID: U3BVGVPCEH). After 11 days, the request still shows "Submitted" with no status update or email communication. I submitted two additional requests on April 20 and April 23 thinking the first had failed (no confirmation email was ever received). All three show "Submitted": J5DLD62PNZ — April 16 VV8B272DHZ — April 20 D362NT677B — April 23 I also opened a Developer Support ticket on April 23 with no response yet. Can anyone help me a bit? I cannot distribute my app by Testflight and I need it for my PhD.