5.1.1

Hello Forum Members I tried to upload my App the other day and it got rejected because I am offering highly regulated services or sensitive user data. Apple's solution for is that I must enroll as an organization and not as an Individual. As I am not able to do this yet, I tried to remove all sensitive user data, but as I resubmitted the App it got rejected again. So here is my question: Is there a workaround for this? Or can I look up what is considered highly regulated services and sensitive user data? I could not find anything... Thanks in Advance Mattis Rinke

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requires users to register with personal information to purchase non account-based in-app purchase products, which does not comply with the App Store Review Guidelines. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. Next Steps User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. To resolve this issue, please make it clear to the user that registering will enable them to access the content from any of their iOS devices and provide them a way to register at any time, if they wish to later extend access to additional iOS devices. Please note that although guideline 3.1.2 of the App Store Review Guidelines requires an app to make subscription content available to all the iOS devices owned by a single user, it is not appropriate to force user registrat

Our App is rejected with the below message. We got rejected multiple times for this guideline and not sure how to handle this. We used to ask for their target weight/current weight but we got rid of that because we thought weight may be considered sensitive data. Now we only store the number of hours worked out and the numbers are manually inputted by users. Does Apple require any fitness-related app to be published under an organization? Is there anything we can do to publish this app under individual developers? Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We found in our review that your app does not meet all of our requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. The guideline 5.1.1(ix) requirements give App Store users confidence that apps operating in highly regulated fields or that requi

My app allows users to compete in quizzes with other players, with each quiz having a $5 entry fee. The winner of the quiz will receive a digital gift card. The amount of the gift card depends on the number of players in the quiz. This app has gone through a long review process. It initially failed to Guideline 5.1.1: We found in our review that your app does not meet all of our requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. Which made me to believe it was a Gambling app (even though it's a skill-based game, not a chance-based game which is what 'Gambling' is defined as). So I established a company and then resubmitted the app. It then failed on the following guideline: Guideline 3.2.2 - Business - Other Business Model Issues - Unacceptable The primary purpose of your app is to encourage users to watch ads or perform ma

App Rejected stating Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We found in our review that your app does not meet all of our requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. The guideline 5.1.1(ix) requirements give App Store users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data. Next Steps To resolve this issue, it would be appropriate to take the following steps: Your app must be submitted through an Apple Developer Program account enrolled as an organization. You may either enroll in a new Apple Developer Program account as an organization, or request that your individual account be converted to an organization account by contacting Apple Developer Support.

The latest updated App Store Review Guideline 5.1.1(v) states that: Apps supporting account creation must also offer account deletion. I would like to know: Do I need to fully delete all data on our server related to this user? Can I just provide a contact information for account deletion offline? Is it requested for user to re-create a clean account with the same user identifier? e.g. email address Is account termination is good enough for account deletion requirement? Is it required to be able to retrieve user data after account deletion? Any help is appreciated.

The updated App Store Review Guideline 5.1.1(v) states that: ... If your app supports account creation, you must also offer account deletion within the app. ... Is there any official deadline for apps to implement this functionality before an app update can be rejected if it doesn't provide it?

The updated App Store Review Guideline 5.1.1(v) states that: ... If your app supports account creation, you must also offer account deletion within the app. ... Some industries, such as finance, are required by legal regulation to comply with state or federal data retention policies that prohibit account deletion. How can apps in these markets comply with this new policy?

Update on 7th June 2021 to App Store guidelines indicate that, If your app supports account creation, you must also offer account deletion within the app By when will this be effective? How much time do we get to implement this?

Dear Apple, I have an inquiry about your new guideline section of 5.1.1, which states the following: 5.1.1(v): Apps supporting account creation must also offer account deletion. Does this apply to applications which do not have direct in-app registration, but contains a URL which redirects the user to a webpage where the registration process takes place? Thank you for your answer in advance, Kovács Balázs

The newly updated App Store Review Guideline 5.1.1(v) states that: ... If your app supports account creation, you must also offer account deletion within the app. ... The guideline leaves two important questions open: What does it mean to offer the account deletion? Is it enough to point the user to the website, email, ... or does the deletion need to be completed within the app? Does Apple expect a simple account deletion (in the sense of inactivation) or a full delete-all-my-data request? Is there a statement from Apple which specifies these details or has someone already receive an app rejection for it?

Hi, I have received rejection from apple on my doctor booking app. apple requesting that I sign up with organizational not individual developer account means i lost my 99USD and must sign up with 299$ plus with a company the problem is that we paid every $ we have and we can't now establish a company its so expensive and we have at least a year to make a new company. We are from Iraq and trying our best to enhance the healthcare in our society and getting new technologies. i send an appeal to apple board telling them that we don't have any sensitive privacy issues. doctors will pay for registration so its a prepaid service on annual fees and patients will submit only name and phone number and register account through Facebook login to book for doctors they chose if anyone can help us with this situation. please find below the rejection. Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We found in our review that your app does not meet all of our requirements for apps that offer highly

Hi! My app runs completely fine when we run tests locally, but whenever I try to send it to app review, I get rejected with the reasoning being: We still discovered one or more bugs in your app. Specifically, when we tried to open any of the pages, an error message was displayed and the pages did not load properly. Please review the details below and complete the next steps. The error message says that the app was unable to connect and retrieve the information. The app was built using cordova, all requests are using ajax, but the server is not https, could it be a problem? Also, here's the plugins I'm using in the app: cordova-plugin-cleartext 1.0.0 CordovaPluginsCleartext cordova-plugin-device 2.0.3 Device cordova-plugin-network-information 2.0.2 Network Information cordova-plugin-whitelist 1.3.4 Whitelist cordova-plugin-wkwebview-engine 1.2.2 Cordova WKWebView Engine cordova-plugin-wkwebview-file-xhr 3.0.0 Cordova WKWebView File XHR Plugin cordova-sqlite-storage 6.0.0 Cordova SQLite storage plugin - cordova

I got reply from Apple: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. But for the app that I want to upload is for individual purposes. I do NOT collect or save any user data by the app. For the problem above, does it come from meta information? or any? Currently i do not have organization account. Please give advises, do I need to remove the app and create to upload again? Many thanks

Apple Reject my app with feedback that says I need to change my AppTrackingTransparency description. My app doesn't use personalized ads or IDFA. This AppTrackingTransparency identifier for me is for Firebase Messaging, which allows us to send them personal messages like verify phone number, etc. Firebase Doc. says that Firebase in App Messaging needs to request App Tracking Permission on iOS 14. This is the current description on my AppTrackingTransparency in info. plist and this one got rejected. keyNSUserTrackingUsageDescription/key stringOne of our third party library (firebase) requires tracking usage. We personally do not track the user's activity./string Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requests the user’s consent to access the AppTrackingTransparency framework, but doesn’t sufficiently explain the use of the AppTrackingTransparency framework in the purpose string. To help users make informed decisions about how their data is used, all pe