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“Apple Maps Guides”

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Reply to Website environment disappears suddenly
Hey @THeberlein, This is unexpected behavior. Our engineering teams need to investigate this issue, as resolution may involve changes to Apple's software. I'd greatly appreciate it if you could open a bug report; please include a link to your webpage and a sysdiagnose from your Vision Pro captured after this occurred, and post the FB number here once you do. Instructions on capturing a visionOS Sysdiagnose can be found on the Profiles and Logs webpage. Bug Reporting: How and Why? has tips on creating your bug report. Thanks for your help, Michael
Topic: Spatial Computing SubTopic: General Tags:
1w
Reply to Advanced App Clip Experiences stuck in "Received" — never transition to "Published"
Thanks for the post, interesting that's something in the process. TN3168: Making your App Clip available in the App Store | Apple Developer Documentation https://developer.apple.com/forums/thread/804858 There is something I always like to check when deploying AASA files. When the full app is installed, iOS handles the URL invocation locally via your apple-app-site-association (AASA) file and entitlements, bypassing the need to query Apple's App Clip CDN. The fact that this works proves your code, AASA file, and associated domains are configured correctly. The failure for fresh devices is happening because Apple's CDN has not yet been updated with your App Clip's metadata? Can you provide me a link to your AASA file in your server so we can see why is not syncing into the Apple servers? Is your server preventing or blocking IP address or user agents from requesting the AASA file? Sometimes, the job queue in App Store Connect simply drops the task. You can often forc
1w
Reply to Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
Dear Apple Entitlements Team, My app FocusPact (Bundle ID: com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. To resolve a critical bug where restricted apps remain unlocked after the user's Pact period ends, I have implemented a DeviceActivityMonitorExtension. This extension is essential for the app's core functionality to re-enable shields automatically. Could you please authorize the following new Bundle ID for the same Family Controls (Distribution) entitlement? New Extension ID: com.hayashikento.FocusPact.FocusPActMonitor Parent App ID: com.hayashikento.FocusPact Thank you for your continued support in helping me complete my MVP. Sincerely, Kent Hayashi
1w
Reply to macOS App: In-App Purchases section missing from version page - IAPs stuck for 3+ days, 4 app versions approved but IAPs never reviewed
Our IAPs are stuck on In Review and Waiting for Review Waiting for Review: You have submitted your In-App Purchase to be reviewed by Apple. You can make edits to the product while it is in this status. In Review: Your In-App Purchase product is currently being reviewed by Apple. Only edits to the product’s reference name, pricing, and availability can be made when it has this status. This creates a deadlock because we cannot attach them since the section does not show, and the section does not show because they are not Ready to Submit. There is no need since you already submitted them for review. When submitting an In-App Purchase or subscription for the first time, you must submit it with a new app version. If there are multiple In-App Purchases or subscriptions related to that version, submit all of them together. Once App Review approves one or more In-App Purchases or subscriptions for your app, you can submit more In-App Purchases or subscriptions without a new app version. For more inf
1w
Working Anti Virus - Apple Developer Account terminated
Hi, I created an anti virus app that worked within the sandbox. It was non commercial essentially a test to find a marketable anti virus app that could work within the sandbox. App store review kept saying it was malicious over and over again then told us our developer account was pending termination. We have a lot of others app that are my only source of income. I managed to work myself out of homelessness by being an App Developer (I've been an app developer since 2009). Now I'm facing it again for innovation. Thanks David
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Reply to Your first subscription must be submitted with a new app version
@h2oconsulting I can't test it in the sandbox, since the application is not approved. Testing In-App Purchase in the Apple sandbox environment doesn’t require you submit your In-App Purchases for review. For more information, see TN3186: Troubleshooting In-App Purchases availability in the sandbox. When submitting an In-App Purchase or subscription for the first time, you must submit it with a new app version. If there are multiple In-App Purchases or subscriptions related to that version, submit all of them together. Once App Review approves one or more In-App Purchases or subscriptions for your app, you can submit more In-App Purchases or subscriptions without a new app version. For more information about submitting In-App Purchases, see Submit an In-App Purchase. After submitting your In-App Purchases to App Review, they might also be missing or unresponsive during review. The sandbox environment is a test environment for testing the In-App Purchase implementation in your app with real product dat
1w
Reply to How does Numbers.app detect that a document was moved to Recently Deleted, and can third-party apps implement the same behavior?
If there is a better way than checking whether the URL contains “.Trash” to determine whether a file was deleted while the app was not running—like the method used by Numbers.app—we would like to adopt it in our app as well. Yes, this is basically what Numbers is doing. If the approach used by Numbers.app relies on Apple private APIs, we understand that it would not be available to third-party developers, and in that case, we will proceed with the “.Trash” URL check approach. There definitely isn't any special private API that numbers is calling that just handles this case. __ Kevin Elliott DTS Engineer, CoreOS/Hardware
Topic: App & System Services SubTopic: General Tags:
1w
Reply to 3.2(f) triggered — account pending termination despite repeated attempts to comply
a long review process with many resubmissions The word 'many' doesn't convey the exact number to others. Can repeated resubmissions / iterative changes alone be interpreted as “evasion” under 3.2(f)? It depends on what you have done, and nobody but people from Apple, Inc. knows it. You have been told that you have some questionable, overly sexual content. Suppose that that you have covered a sexually-revealing person with a see-through material. You've been warned 5 times. And each time you increase its opacity from 10% to 11%, 12%, 13%... If you do it many times without entirely getting rid of this person, I would definitely flag it for evasion.
1w
macOS App: In-App Purchases section missing from version page - IAPs stuck for 3+ days, 4 app versions approved but IAPs never reviewed
Hello everyone, I'm experiencing a critical issue with App Store Connect for our macOS application and I'm hoping someone from Apple or the community can help. THE PROBLEM: The In-App Purchases and Subscriptions section is completely missing from the version page in App Store Connect. According to Apple's documentation, this section should appear between Build and App Review Information on the version page, allowing developers to select and attach IAP products before submitting for review. In our case, this section simply does not exist. WHAT WE'VE TRIED: Submitted 4 separate app versions , ALL approved by App Review Each time, the IAP products were NOT included because the section to attach them is missing Opened a support case on March 23 - no response after 2 business days Opened a second case through the App Setup channel Requested expedited review multiple times Added notes in the App Review Notes field explaining the issue OUR SETUP: We have three IAP products configured (two auto-rene
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1w
Apple App Reviewer Apple Sign In Help
Hi all, Submitted first ever app for review to app store and got rejected. My app isn't live and I have demo accounts too which they seemed to use. For context my app is free on launch, no in app transactions, and it is a marriage app. What I did not account for is them going through apple sign in and right now I have no way to catch that so that account doesn't mix with real users. I've thought about adding a tap feature and disclosing it, so they tap something x times and it is marked as reviewer account, but that violates guideline 2.3.1. Also thought about adding just visible text for reviewers, but then real users would see that too so its a no go. Asked Claude and it says to try Sandbox Receipt Detection, which should work for a free app, but I'm not sure and would rather ask then implement, submit and find out it doesn't work. Appreciate any help y'all can give me! Thanks!
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1w
Advanced App Clip Experiences stuck in "Received" — never transition to "Published"
Our Advanced App Clip Experiences have been stuck in Received status and are not transitioning to Published. This matches the issue reported in https://developer.apple.com/forums/thread/763374 which was resolved by Apple in September 2024 but appears to have resurfaced. App Clip Diagnostics passes all checks — Advanced Experience registered, App Clip published on App Store, Associated Domains verified, and Smart App Banner detected. Despite all green checks, fresh devices scanning QR codes see App Clip not available. The App Clip works correctly on devices that already have the full app installed, confirming the binary itself is functional. We have five experiences all stuck in Received with none progressing to Published. The app and App Clip have been approved and are live on the App Store. App Store ID: 6569229589 Has anyone else experienced this recently? Is there a known issue with the Advanced Experience publishing pipeline?
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Reply to Multiple Apple Pay relationships with differing apple-developer-merchantid-domain-association files
Well I figured it out - for anyone still encountering this issue: My company has one domain to service multiple locations/storefronts. Each location has it's own separate Payment Processing account, requiring a unique Apple Pay Payment Processing Certificate/MerchantID. The docs and responses here made me think subdomains would be required, which is a headache in itself - especially since the Apple Pay Session must be started from that subdomain (not the parent domain). SOLUTION: If you register multiple MerchantIds within a single Apple Developer Identifier - all Domain Association Files tied to a certain domain are the same. So if you verify for one MerchantID, then add that same domain to another - it will count it as already verified. No need for subdomains. No need for swapping out Domain Association files. Really wish that Apple had made that clear.
1w
Stuck with subscription review
I've published my app with subscriptions (app changed from paid to subscription model). I've have succesfully pass review process and app was published to App Store without subscription store, so no one can buy app (still working as paid, but will expire in few days forcing users to subscribe). I want to attach subscriptions to new build, but I can't - there are no options mentioned in documentation. I'm stuck. There is no any contact point to review team. I've created 3 cases, nobody reads them (oldest 3 weeks). The whole approval process looks broken, Apple team shouldn't approve app with subscriptions without subscriptions added to review. I must immediately publish my app with critical fixes, but I can't. I am devastated, i don't know what to do...
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1w
Reply to Website environment disappears suddenly
Hey @THeberlein, This is unexpected behavior. Our engineering teams need to investigate this issue, as resolution may involve changes to Apple's software. I'd greatly appreciate it if you could open a bug report; please include a link to your webpage and a sysdiagnose from your Vision Pro captured after this occurred, and post the FB number here once you do. Instructions on capturing a visionOS Sysdiagnose can be found on the Profiles and Logs webpage. Bug Reporting: How and Why? has tips on creating your bug report. Thanks for your help, Michael
Topic: Spatial Computing SubTopic: General Tags:
Replies
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Activity
1w
Reply to Advanced App Clip Experiences stuck in "Received" — never transition to "Published"
Thanks for the post, interesting that's something in the process. TN3168: Making your App Clip available in the App Store | Apple Developer Documentation https://developer.apple.com/forums/thread/804858 There is something I always like to check when deploying AASA files. When the full app is installed, iOS handles the URL invocation locally via your apple-app-site-association (AASA) file and entitlements, bypassing the need to query Apple's App Clip CDN. The fact that this works proves your code, AASA file, and associated domains are configured correctly. The failure for fresh devices is happening because Apple's CDN has not yet been updated with your App Clip's metadata? Can you provide me a link to your AASA file in your server so we can see why is not syncing into the Apple servers? Is your server preventing or blocking IP address or user agents from requesting the AASA file? Sometimes, the job queue in App Store Connect simply drops the task. You can often forc
Replies
Boosts
Views
Activity
1w
Reply to Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
Dear Apple Entitlements Team, My app FocusPact (Bundle ID: com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. To resolve a critical bug where restricted apps remain unlocked after the user's Pact period ends, I have implemented a DeviceActivityMonitorExtension. This extension is essential for the app's core functionality to re-enable shields automatically. Could you please authorize the following new Bundle ID for the same Family Controls (Distribution) entitlement? New Extension ID: com.hayashikento.FocusPact.FocusPActMonitor Parent App ID: com.hayashikento.FocusPact Thank you for your continued support in helping me complete my MVP. Sincerely, Kent Hayashi
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1w
Reply to macOS App: In-App Purchases section missing from version page - IAPs stuck for 3+ days, 4 app versions approved but IAPs never reviewed
Our IAPs are stuck on In Review and Waiting for Review Waiting for Review: You have submitted your In-App Purchase to be reviewed by Apple. You can make edits to the product while it is in this status. In Review: Your In-App Purchase product is currently being reviewed by Apple. Only edits to the product’s reference name, pricing, and availability can be made when it has this status. This creates a deadlock because we cannot attach them since the section does not show, and the section does not show because they are not Ready to Submit. There is no need since you already submitted them for review. When submitting an In-App Purchase or subscription for the first time, you must submit it with a new app version. If there are multiple In-App Purchases or subscriptions related to that version, submit all of them together. Once App Review approves one or more In-App Purchases or subscriptions for your app, you can submit more In-App Purchases or subscriptions without a new app version. For more inf
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Views
Activity
1w
Working Anti Virus - Apple Developer Account terminated
Hi, I created an anti virus app that worked within the sandbox. It was non commercial essentially a test to find a marketable anti virus app that could work within the sandbox. App store review kept saying it was malicious over and over again then told us our developer account was pending termination. We have a lot of others app that are my only source of income. I managed to work myself out of homelessness by being an App Developer (I've been an app developer since 2009). Now I'm facing it again for innovation. Thanks David
Replies
2
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0
Views
126
Activity
1w
Reply to Your first subscription must be submitted with a new app version
@h2oconsulting I can't test it in the sandbox, since the application is not approved. Testing In-App Purchase in the Apple sandbox environment doesn’t require you submit your In-App Purchases for review. For more information, see TN3186: Troubleshooting In-App Purchases availability in the sandbox. When submitting an In-App Purchase or subscription for the first time, you must submit it with a new app version. If there are multiple In-App Purchases or subscriptions related to that version, submit all of them together. Once App Review approves one or more In-App Purchases or subscriptions for your app, you can submit more In-App Purchases or subscriptions without a new app version. For more information about submitting In-App Purchases, see Submit an In-App Purchase. After submitting your In-App Purchases to App Review, they might also be missing or unresponsive during review. The sandbox environment is a test environment for testing the In-App Purchase implementation in your app with real product dat
Replies
Boosts
Views
Activity
1w
Reply to How does Numbers.app detect that a document was moved to Recently Deleted, and can third-party apps implement the same behavior?
If there is a better way than checking whether the URL contains “.Trash” to determine whether a file was deleted while the app was not running—like the method used by Numbers.app—we would like to adopt it in our app as well. Yes, this is basically what Numbers is doing. If the approach used by Numbers.app relies on Apple private APIs, we understand that it would not be available to third-party developers, and in that case, we will proceed with the “.Trash” URL check approach. There definitely isn't any special private API that numbers is calling that just handles this case. __ Kevin Elliott DTS Engineer, CoreOS/Hardware
Topic: App & System Services SubTopic: General Tags:
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1w
Reply to 3.2(f) triggered — account pending termination despite repeated attempts to comply
a long review process with many resubmissions The word 'many' doesn't convey the exact number to others. Can repeated resubmissions / iterative changes alone be interpreted as “evasion” under 3.2(f)? It depends on what you have done, and nobody but people from Apple, Inc. knows it. You have been told that you have some questionable, overly sexual content. Suppose that that you have covered a sexually-revealing person with a see-through material. You've been warned 5 times. And each time you increase its opacity from 10% to 11%, 12%, 13%... If you do it many times without entirely getting rid of this person, I would definitely flag it for evasion.
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1w
Reply to The Proliferation of DarkSword: iOS Exploit Chain Adopted by Multiple Threat Actors
Details regarding how security issues are handled are available on the Apple security releases page.
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1w
macOS App: In-App Purchases section missing from version page - IAPs stuck for 3+ days, 4 app versions approved but IAPs never reviewed
Hello everyone, I'm experiencing a critical issue with App Store Connect for our macOS application and I'm hoping someone from Apple or the community can help. THE PROBLEM: The In-App Purchases and Subscriptions section is completely missing from the version page in App Store Connect. According to Apple's documentation, this section should appear between Build and App Review Information on the version page, allowing developers to select and attach IAP products before submitting for review. In our case, this section simply does not exist. WHAT WE'VE TRIED: Submitted 4 separate app versions , ALL approved by App Review Each time, the IAP products were NOT included because the section to attach them is missing Opened a support case on March 23 - no response after 2 business days Opened a second case through the App Setup channel Requested expedited review multiple times Added notes in the App Review Notes field explaining the issue OUR SETUP: We have three IAP products configured (two auto-rene
Replies
4
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0
Views
101
Activity
1w
Apple App Reviewer Apple Sign In Help
Hi all, Submitted first ever app for review to app store and got rejected. My app isn't live and I have demo accounts too which they seemed to use. For context my app is free on launch, no in app transactions, and it is a marriage app. What I did not account for is them going through apple sign in and right now I have no way to catch that so that account doesn't mix with real users. I've thought about adding a tap feature and disclosing it, so they tap something x times and it is marked as reviewer account, but that violates guideline 2.3.1. Also thought about adding just visible text for reviewers, but then real users would see that too so its a no go. Asked Claude and it says to try Sandbox Receipt Detection, which should work for a free app, but I'm not sure and would rather ask then implement, submit and find out it doesn't work. Appreciate any help y'all can give me! Thanks!
Replies
0
Boosts
0
Views
39
Activity
1w
Advanced App Clip Experiences stuck in "Received" — never transition to "Published"
Our Advanced App Clip Experiences have been stuck in Received status and are not transitioning to Published. This matches the issue reported in https://developer.apple.com/forums/thread/763374 which was resolved by Apple in September 2024 but appears to have resurfaced. App Clip Diagnostics passes all checks — Advanced Experience registered, App Clip published on App Store, Associated Domains verified, and Smart App Banner detected. Despite all green checks, fresh devices scanning QR codes see App Clip not available. The App Clip works correctly on devices that already have the full app installed, confirming the binary itself is functional. We have five experiences all stuck in Received with none progressing to Published. The app and App Clip have been approved and are live on the App Store. App Store ID: 6569229589 Has anyone else experienced this recently? Is there a known issue with the Advanced Experience publishing pipeline?
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5
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0
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117
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1w
Reply to Please, Apple. I am begging you. Fix the broken Text-To-Speech in macOS
I do hope someone at Apple is still paying attention to this. I haven't seen any updates on the bug reports I filed, and no one has reached out to me directly. I will just add that none of the issues I've reported have been fixed in the build of 26.4 (25E246) that released to the public this week.
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1w
Reply to Multiple Apple Pay relationships with differing apple-developer-merchantid-domain-association files
Well I figured it out - for anyone still encountering this issue: My company has one domain to service multiple locations/storefronts. Each location has it's own separate Payment Processing account, requiring a unique Apple Pay Payment Processing Certificate/MerchantID. The docs and responses here made me think subdomains would be required, which is a headache in itself - especially since the Apple Pay Session must be started from that subdomain (not the parent domain). SOLUTION: If you register multiple MerchantIds within a single Apple Developer Identifier - all Domain Association Files tied to a certain domain are the same. So if you verify for one MerchantID, then add that same domain to another - it will count it as already verified. No need for subdomains. No need for swapping out Domain Association files. Really wish that Apple had made that clear.
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1w
Stuck with subscription review
I've published my app with subscriptions (app changed from paid to subscription model). I've have succesfully pass review process and app was published to App Store without subscription store, so no one can buy app (still working as paid, but will expire in few days forcing users to subscribe). I want to attach subscriptions to new build, but I can't - there are no options mentioned in documentation. I'm stuck. There is no any contact point to review team. I've created 3 cases, nobody reads them (oldest 3 weeks). The whole approval process looks broken, Apple team shouldn't approve app with subscriptions without subscriptions added to review. I must immediately publish my app with critical fixes, but I can't. I am devastated, i don't know what to do...
Replies
4
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0
Views
128
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1w