Search results for

“offloading”

183 results found

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How to track offloaded apps (Offload Unused Apps) and push behavior?
Hi, I have a couple of questions regarding the “Offload Unused Apps” feature in iOS: 1. Is there a way to track how many users have offloaded our app? • We’re looking to understand whether Apple provides any visibility — via App Store Connect, analytics, or any API — into how often the app has been offloaded on user devices. • Specifically, we’d like to know if there’s any way to count devices that have our app offloaded (app binary removed but data retained). 2. Will push notifications still work if the app is offloaded? • Does iOS still deliver push notifications to the device if the app is offloaded? • If a user taps a notification for an offloaded app, will the app reinstall and open automatically? If there are any recommended best practices for handling offloaded app states or detecting reinstalls via push or analytics, that would be helpful too. Thanks in advance!
0
0
71
Nov ’25
Manually offload apps
Hello, I use to be able to manually offload apps to clean up my storage space and ever since I uploaded the iOS 18 developer beta to the latest, I can’t see to find an option for it. Any help would be appreciated!
1
0
279
Oct ’24
In-house distribution & offloading?
Is it possible to make In-house distribution compatible with offloading? If not, is the Custom Distribution compatible?An in general: Can u deactivate offloading for your app as a developer? The current scenario is, that when ever our B2B app is offloaded, the user can not just redownload it via the native UI, but has to manually reinstall the Application.
1
0
921
Dec ’18
Issue with DCAppAttestService for offloaded app
Hi, When calling generateAssertion on DCAppAttestService.shared, it gives invalidKey error when there was an update for an offloaded app. The offloading and reinstall always works fine if it is the same version on app store that was offloaded from device, but if there is an update and the app tries to reuse the keyID from previous installation for generateAssertion, attestation service rejects the key with error code 3 (invalid key) for a significant portion of our user. In our internal testing it failed for more than a third of the update attempts. STEPS TO REPRODUCE: install v1 from app store generate key using DCAppAttestService.shared.generateKey Attest this key using DCAppAttestService.shared.attestKey Send the attestation objection to our server and verify with apple servers Generate assertions for network calls to backend using DCAppAttestService.shared.generateAssertion with keyID from step 2 Device offloads the app (manually triggered by user, or automatically by i
4
0
543
Feb ’25
Offloaded Apps not restricted on allowListedAppBundleIDs
We have sent the payload for restricting all the apps except Youtube and MEMDM app . Payload is listed below. The Problem is we are restricted all the apps except the apps that were offloaded before . the icon of the offloaded apps appears in the homescreen. Attached the Screenshot for the above offloaded icons with multiapp kiosk enabled Is this the expected behaviour? Or anything am i missing. Can anyone help me with this? Payload Sent to the Device :-> PayloadVersion 1 PayloadUUID ------------ PayloadType Configuration PayloadOrganization ----- PayloadIdentifier ---------------- PayloadDisplayName MultiApp Kiosk PayloadRemovalDisallowed PayloadContent PayloadVersion 1 PayloadUUID ---------------- PayloadType com.apple.applicationaccess PayloadOrganization MDM PayloadIdentifier --------------- PayloadDisplayName AppLock Whitelist Policy whitelistedAppBundleIDs com.google.ios.youtube com.manageengine.mdm.iosagent com.apple.webapp allowListedAppBundleIDs com.google.ios
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861
May ’22
How to avoid/prevent offloading of emergency response app
I’m with a major Canadian university, developing an app to help users plan for and respond to local hazards, like earthquakes and flooding. Since this is the kind of app you set and forget until an emergency occurs, and there’s a good chance internet access won’t be available to re-download the app once a disaster occurs, what can we do to help our users avoid or prevent offloading of the app? Encouraging users to disable offloading seems like overkill. What other options would you suggest to help avoid offloading in the first place? Thanks!
0
0
334
Aug ’20
ios private distribution and offloading apps
I have created a privately distributed app, for our employees only. I distribute the app using codes. Some of the employees have their phones set to automatically offload apps. When my private app is offloaded, tapping on the app brings up the message Unable to install The app is no longer available on the App store The options are Keep or Delete. However, if they go into the app store purchases, and find the app, they can download it again just fine. Is there a setting I need to set in appstore connect to make it so it can be downloaded automatically? Is this a bug/known limitation of privately distributed apps?
0
0
456
Jun ’21
Offloading issues, for an App that is mostly used for Shortcuts
Hi, I have an app that is used by several Shortcuts. In many cases, users download the Shortcut, install the app, and only use the App through the Shortcut, and only through the in-extension Intent. They might never open the app. I've received complaints from users that the app keeps disappearing: apparently, because the app itself is never opened (only the in-extension Intent is), it doesn't count as an actual usage for offloading, and so the app gets offloaded. What can I do?
0
0
614
Oct ’23
How to track offloaded apps (Offload Unused Apps) and push behavior?
Hi, I have a couple of questions regarding the “Offload Unused Apps” feature in iOS: 1. Is there a way to track how many users have offloaded our app? • We’re looking to understand whether Apple provides any visibility — via App Store Connect, analytics, or any API — into how often the app has been offloaded on user devices. • Specifically, we’d like to know if there’s any way to count devices that have our app offloaded (app binary removed but data retained). 2. Will push notifications still work if the app is offloaded? • Does iOS still deliver push notifications to the device if the app is offloaded? • If a user taps a notification for an offloaded app, will the app reinstall and open automatically? If there are any recommended best practices for handling offloaded app states or detecting reinstalls via push or analytics, that would be helpful too. Thanks in advance!
Replies
0
Boosts
0
Views
71
Activity
Nov ’25
Offload MDM distributed apps
Is it possible for MDM distributed apps to be offloaded? Is there any way to prevent an app to be exempt from offloading, if this option was enabled?
Replies
0
Boosts
0
Views
696
Activity
Jun ’19
Offloading of a MDM app
Hello.I know it is possible it iOS 11 to offload an AppStore app, but i see no options in MDM documentation about offloading of a MDM-distributed app.Is it possible?
Replies
1
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0
Views
1.7k
Activity
Sep ’17
iOS offloading time frame
What is the time frame for an app to be offloaded if the user does not open it? Also, is there any way for an app be exempt from offloading? Moreover, how can we track the number of offloads?
Replies
0
Boosts
0
Views
458
Activity
Apr ’23
Manually offload apps
Hello, I use to be able to manually offload apps to clean up my storage space and ever since I uploaded the iOS 18 developer beta to the latest, I can’t see to find an option for it. Any help would be appreciated!
Replies
1
Boosts
0
Views
279
Activity
Oct ’24
In-house distribution & offloading?
Is it possible to make In-house distribution compatible with offloading? If not, is the Custom Distribution compatible?An in general: Can u deactivate offloading for your app as a developer? The current scenario is, that when ever our B2B app is offloaded, the user can not just redownload it via the native UI, but has to manually reinstall the Application.
Replies
1
Boosts
0
Views
921
Activity
Dec ’18
identifierForVendor change when offload app?
If the user offload my app from Settings app (to free up storage) and reinstall it, will the identifierForVendor change?
Replies
3
Boosts
0
Views
1.2k
Activity
Mar ’22
Offload app: what is maintained
Hi,I can't find any technical note about the offload app feature.What is maintained? All the app related filesystem? Only some folders?What about the keychain?What about the IDFV?What about the User preferences?Thanks to everyone that will share more info.Valerio
Replies
0
Boosts
0
Views
767
Activity
Sep ’17
Issue with DCAppAttestService for offloaded app
Hi, When calling generateAssertion on DCAppAttestService.shared, it gives invalidKey error when there was an update for an offloaded app. The offloading and reinstall always works fine if it is the same version on app store that was offloaded from device, but if there is an update and the app tries to reuse the keyID from previous installation for generateAssertion, attestation service rejects the key with error code 3 (invalid key) for a significant portion of our user. In our internal testing it failed for more than a third of the update attempts. STEPS TO REPRODUCE: install v1 from app store generate key using DCAppAttestService.shared.generateKey Attest this key using DCAppAttestService.shared.attestKey Send the attestation objection to our server and verify with apple servers Generate assertions for network calls to backend using DCAppAttestService.shared.generateAssertion with keyID from step 2 Device offloads the app (manually triggered by user, or automatically by i
Replies
4
Boosts
0
Views
543
Activity
Feb ’25
mDNS Offload On OS X
Hi, Is there a guide about implementation of mDNS offload function in NIC driver? If anyone has any information about it, please advise. Thanks.
Replies
0
Boosts
0
Views
508
Activity
Aug ’16
Offloaded Apps not restricted on allowListedAppBundleIDs
We have sent the payload for restricting all the apps except Youtube and MEMDM app . Payload is listed below. The Problem is we are restricted all the apps except the apps that were offloaded before . the icon of the offloaded apps appears in the homescreen. Attached the Screenshot for the above offloaded icons with multiapp kiosk enabled Is this the expected behaviour? Or anything am i missing. Can anyone help me with this? Payload Sent to the Device :-> PayloadVersion 1 PayloadUUID ------------ PayloadType Configuration PayloadOrganization ----- PayloadIdentifier ---------------- PayloadDisplayName MultiApp Kiosk PayloadRemovalDisallowed PayloadContent PayloadVersion 1 PayloadUUID ---------------- PayloadType com.apple.applicationaccess PayloadOrganization MDM PayloadIdentifier --------------- PayloadDisplayName AppLock Whitelist Policy whitelistedAppBundleIDs com.google.ios.youtube com.manageengine.mdm.iosagent com.apple.webapp allowListedAppBundleIDs com.google.ios
Replies
0
Boosts
0
Views
861
Activity
May ’22
How to avoid/prevent offloading of emergency response app
I’m with a major Canadian university, developing an app to help users plan for and respond to local hazards, like earthquakes and flooding. Since this is the kind of app you set and forget until an emergency occurs, and there’s a good chance internet access won’t be available to re-download the app once a disaster occurs, what can we do to help our users avoid or prevent offloading of the app? Encouraging users to disable offloading seems like overkill. What other options would you suggest to help avoid offloading in the first place? Thanks!
Replies
0
Boosts
0
Views
334
Activity
Aug ’20
ios private distribution and offloading apps
I have created a privately distributed app, for our employees only. I distribute the app using codes. Some of the employees have their phones set to automatically offload apps. When my private app is offloaded, tapping on the app brings up the message Unable to install The app is no longer available on the App store The options are Keep or Delete. However, if they go into the app store purchases, and find the app, they can download it again just fine. Is there a setting I need to set in appstore connect to make it so it can be downloaded automatically? Is this a bug/known limitation of privately distributed apps?
Replies
0
Boosts
0
Views
456
Activity
Jun ’21
Do we receive Call backs during App Offloading/Restore?
Is there a way to detect when the app is about to be offloaded or restored so that we can take appropriate action in code?
Replies
0
Boosts
0
Views
389
Activity
Jul ’21
Offloading issues, for an App that is mostly used for Shortcuts
Hi, I have an app that is used by several Shortcuts. In many cases, users download the Shortcut, install the app, and only use the App through the Shortcut, and only through the in-extension Intent. They might never open the app. I've received complaints from users that the app keeps disappearing: apparently, because the app itself is never opened (only the in-extension Intent is), it doesn't count as an actual usage for offloading, and so the app gets offloaded. What can I do?
Replies
0
Boosts
0
Views
614
Activity
Oct ’23