“Account Locked”

Hi all, currently using auto renewable subscriptions (monthly + yearly) using RevenueCat. App Review on iPhone 17 Pro Max and iPad Air 11 (M3) running iOS/iPadOS 26.3.1 reports that after attempting to purchase a subscription in sandbox, the subscription screen loads indefinitely / they can’t proceed (Guideline 2.1(b)). I can reproduce successful purchases on physical devices via TestFlight using fresh sandbox tester accounts (along with 3 other internal users), and I’ve implemented post-purchase syncPurchases() + CustomerInfo refresh/backoff, restore fallback, and a dedicated “confirming purchase” screen to avoid the paywall blocking. Has anyone seen review-environment sandbox sessions where purchase succeeds but entitlement/receipt validation never completes on certain devices/OS versions, and is there any recommended approach for making review more reliable? Currently have another review pending and I attached a screen recording of everything working with a fresh sandbox account + physica

Hi, I'm experiencing an issue where all RealityView content disappears when the user selects Lock In Place from the window management menu (long press on close button). Follow Me works correctly and this happens in Testflight builds only not reproducible when I run locally I have reproduced this with a minimal project containing nothing but a simple red cube — no custom anchors, no app state, no dependencies. Steps to Reproduce: Open an ImmersiveSpace. A red cube is placed 1m in front of the user via RealityView. Long press the X button on any floating window Select Lock In Place. The cube disappears immediately. Expected: Cube remains visible after window is locked Actual: Cube disappears. Minimal reproducible code: var body: some View { RealityView { content in let cube = ModelEntity( mesh: .generateBox(size: 0.3), materials: [SimpleMaterial(color: .red, isMetallic: false)] ) cube.setPosition(SIMD3(0, 1.5, -1), relativeTo: nil) content.add(cube) } } } Device: Apple Vision Pro visi

Hello all, I've been running into issues with my initial App Review Submission getting rejected, with the following message: Guideline 5.1.1(v) - Legal - Privacy - Data Collection and Storage Issue Description The app still requires users to register or log in to access features that are not account based. Next Steps Revise the app to let users freely access the app's features that are not account based. The app may still require registration for other features that are account based. The app itself is a fairly simple grocery listing/receipt tracking/meal planning tool, in which users can share their groceries/receipts/meals in a group. I've revised my app to allow new users to see the main UI shell without signing in, but object creation is still blocked without account membership. Objects are tied to users-- being able to see what other users in your group have created is the core functionality of the app, and there's literally nothing else it does at the moment-- no offl

I'm experiencing an issue where all RealityView content disappears when the user selects Lock In Place from the window management menu (long press on close button). Follow Me works correctly and this happens in Testflight builds only not reproducible when I run locally I have reproduced this with a minimal project containing nothing but a simple red cube — no custom anchors, no app state, no dependencies. Steps to Reproduce: Open an ImmersiveSpace A red cube is placed 1m in front of the user via RealityView Long press the X button on any floating window Select Lock In Place The cube disappears immediately Expected: Cube remains visible after window is locked Actual: Cube disappears. Note: Follow Me does NOT reproduce this issue. Minimal reproducible code: struct ImmersiveView: View { var body: some View { RealityView { content in let cube = ModelEntity( mesh: .generateBox(size: 0.3), materials: [SimpleMaterial(color: .red, isMetallic: false)] ) cube.setPosition(SIMD3(0, 1.5, -1), re

When calling the verification interface for whether the user belongs to a restricted region, the return value is always false; even if the Apple account is registered as an account belonging to a restricted region and the account is set to supervised mode, the interface return result remains unchanged, and it is impossible to verify a true result. The code for calling the interface is as follows: @available(iOS 26.2, *) @objc public func eligibleForAgeFeatures() async -> Bool { var isEligible = false do { isEligible = try await AgeRangeService.shared.isEligibleForAgeFeatures } catch { isEligible = false } return isEligible }

Hello, I am facing a critical issue where the Family Controls (Distribution) entitlement is not being applied to my app extensions, despite the main app ID being approved. Main App ID: com.hayashikento.focuspact (Approved on March 13) Extension ID 1: com.hayashikento.focuspact.ShieldActionExtension (Pending/Not visible) Extension ID 2: com.hayashikento.focuspact.ShieldConfigurationExtension (Pending/Not visible) I have submitted requests multiple times, but the entitlement does not appear in the Capability Requests for these extensions in the Certificates, Identifiers & Profiles portal. Furthermore, I am unable to contact Developer Support because the Contact Us form on the developer website consistently shows a Request error or freezes on the submission page. Since I am completely blocked from TestFlight distribution, could someone from Apple please look into my account (Team ID: UHG4J7F7NH) and manually sync these entitlements? Thank you for your help.

Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my Macbook. Payment and identity verification were completed successfully. Nevertheless, the phrase Complete Your Purchase still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102848342160 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Kind regards, Bua.

We're seeing some strange behavior of the appAccountToken when passing it to a purchase in the sandbox environment. Normally we'd expect the same account token to be set on the resulting verfication, but that's not the case. Instead the token seems to be persisted on the API side and reused for some amount of time, meaning there's a mismatch and the connection between account and purchase is lost. This happens consistently even if we send new tokens on each purchase. Has there been any updates to purchase flow in the sandbox environment on Apple's side? .purchase( options: [.appAccountToken(token)] )

When ever i accect Transfer the app it's said i need to sign the Alternative Terms Addendum for Apps in the EU even though i already sign it. Please help

System-wide deadlock in removexattr from revisiond / APFS We're experiencing a deadlock on certains systems when our software is installed, which is causing side effects in our process (and likely others) such as blocked queues and increased memory usage. According to the spindump, revisiond appears to be holding an exclusive lock within the kernel. Process: revisiond [426] UUID: 5E9B9E04-984B-31AD-A4FF-A1A90B7D53A1 Path: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Support/revisiond Codesigning ID: com.apple.revisiond Shared Cache: 25AE5A2A-FE2A-3998-8D4E-F3C5C6E6CEB6 slid base address 0x189834000, slide 0x9834000 (System Primary) Architecture: arm64e Parent: launchd [1] UID: 0 Sudden Term: Tracked Memory Limit: 50MB Jetsam Priority: 40 Footprint: 6225 KB Time Since Fork: 1740319s Num samples: 940 (1-940) Num threads: 5 Note: 1 idle work queue thread omitted [...] Thread 0xc0616d 940 samples (1-940) priority 46 (base 4) last ran 241692.754s ago 940 start_wqthread + 8 (l