Search results for

Account Locked

31,797 results found

Post

Replies

Boosts

Views

Activity

Reply to Support Request: App Store Server Notification Inaccuracies
Hello - thank you for your post, and for providing detailed information. In this case, here is what happened: You correctly note the first few events: Initial Subscribe on March 21, Failure to Renew due to billing issue + Start of Billing Grace Period on June 21, and Expiration of Billing Grace Period on July 7. What you may have missed is that on July 7, when the Billing Grace Period ended, the subscription continued in the Billing Retry state as detailed on this page. The Billing Retry period lasts for a total of 60 days, in all cases. Your Billing Grace Period took up the first 16 of those 60 days, so that 44 days of Billing Retry remained as of July 7. The notification you received on August 19 (with type=EXPIRED and subtype=BILLING_RETRY) was sent to indicate the end of the 60-day Billing Retry period for the original purchase (as documented here.) The purchase made on July 29 was a new and separate purchase. Ideally, your app would have known that the original subscription was still in the Billing Retry
Topic: App & System Services SubTopic: StoreKit Tags:
Sep ’25
Reply to iOS 26 Beta 9 Purchase Issues
We made a build with logging enabled through TestFlight and this is what we saw: default 14:06:53.859013-0700 storekitd [0xb572b08c0] activating connection: mach=true listener=false peer=false name=com.apple.accountsd.accountmanager default 14:06:53.861114-0700 storekitd [0xb572b08c0] invalidated because the current process cancelled the connection by calling xpc_connection_cancel() error 14:06:53.861156-0700 storekitd [1E1F4321] [LoadInAppReceiptsTask]: No active account for receipt request We can not post the full logs because we get a This post contains sensitive language. refusal from the forum site. :shrug: This was 5 seconds after a successful purchase. On some installs we get an infinite number of successful purchases and this never happens. Once it hits here once this is all we get from then on.
Sep ’25
Reply to How do I flatten a PDF using Shortcuts or Automator?
Yes, you will need to use Xcode for developing any of these solutions. You can download that from inside your account on developer.apple.com or from the App Store. Since you're asking that particular question, I think it's reasonable to assume you haven't been doing much macOS development recently so I think it would be good to start with the most direct route. I suggest writing a command line tool and then, if you want to use it from AppleScript use the do shell script command. For more information about do shell script see this document: Technical Note TN2065: do shell script in AppleScript For reading and writing PDF documents, see the Read Operations and Write Operations listed for the PDFDocument class. There are a number of APIs you can use there. Some allow specifying options. To flatten the PDF, specify the burnInAnnotationsOption when you save the PDFDocument. I think that should be enough to get you started on a very direct and easy to implement solution. If you'd like to talk about other s
Sep ’25
Xcode fails to provision target
I've alluded to this before in these posts and there are some posts from others about this, e.g. https://developer.apple.com/forums/thread/759845 and I've filed some bugs related to the behavior. FB20212935 FB19451832 FB19450508 FB19450162 FB19449747 Our company owns the USB vendor IDs X and Y . We've been granted a USB transport entitlement for both of those IDs. The crux of the problem is that I want to build a driver for USB vendor ID Y. Xcode's well-hidden auto-generated provisioning profile for my driver contains com.apple.developer.driverkit.transport.usb: { idVendor = X; } which is obviously not what I want. Xcode fails to provision the target. But I have another, much older project with an auto-generated provisioning profile containing com.apple.developer.driverkit.transport.usb: { idVendor = X; }, { idVendor = Y; } I can build a driver for idVendor Y without problems in this project. But that doesn't help me with my new project. What can I do to fix this? Do I need to request our entitlements again?
1
0
150
Sep ’25
Reply to Xcode fails to provision target
and I've filed some bugs related to the behavior. FB20212935 FB19451832 FB19450508 FB19450162 FB19449747 Thank you so much, I really appreciate you taking the time to file all of those. DriverKit code signing pushes our code signing infrastructure in ways that nothing else in our ecosystem does and, unfortunately, that means it hasn't really been properly supported by the broader improvements we've made. Filling bugs is a huge help in pushing to improve things. Moving into specifics and reordering things for clarity: I can't see a managed entitlements section on the account portal. At WWDC, we revised the portal UI by replacing the: Managed Entitlements-> which showed any managed entitlements you'd been granted. with: Capability Requests-> which lists the entitlement that a developer can apply for them and links to the application form/process in a single, unified form. As part of that change, all the entitlement available to your team were merged into the single Capabilities tab. In your case,
Sep ’25
Seeking Guidance: Car Play App Rejected.
Hello Apple Community, I'm seeking guidance on a Car Play app rejection from the apple team. My mobile-only app was approved, but the version that includes the Car play app is consistently being rejected, and I'm trying to understand the reasons for the same. I'm hoping to get insights from developers who have successfully published Car Play apps, especially those involving voice interaction. About the App My ios app is an AI-powered voice agent for drivers, designed to provide a hands-free, conversational experience. The app's features include: Information & Navigation Live weather updates. Turn-by-turn navigation for single or multiple destinations, which opens Google Maps. Real-time data lookups (flight status, stock prices, news, sports scores). Media & Entertainment Playing songs via Spotify and YouTube Music. Productivity Setting time-based reminders. Making phone calls. Vehicle Integration Remote commands for the vehicle (e.g., lock the doors, open the trunk). Accessing vehicle data (f
1
0
88
Sep ’25
Reply to 403 Forbidden error
Error Fetching Certificates in Codemagic – Content Provider ID Not Found Hello, I’m experiencing an issue in Codemagic when trying to fetch certificates from the Apple Developer Portal. The error message I receive is: Failed to fetch certificates: This request is forbidden for security reasons – Unable to find a team with the given Content Provider ID ‘72df6041-c291-4d95-b690-2a3b75ff72f6’ to which you belong. Please contact Apple Developer Program Support. I have confirmed that I am logged into the correct Apple Developer account and that I’m using the correct Issuer ID, Key ID, and private key. I have also verified that the API key has the necessary permissions. I tested the API key with Admin, App Manager, and Developer roles, but the same error occurred each time. The key was created under my team. Could you please advise me on how to resolve this issue? Thank you in advance.
Sep ’25
How to use an Intune-delivered SCEP certificate for mTLS in iOS app using URLSessionDelegate?
I am working on implementing mTLS authentication in my iOS app (Apple Inhouse & intune MAM managed app). The SCEP client certificate is deployed on the device via Intune MDM. When I try accessing the protected endpoint via SFSafariViewController/ASWebAuthenticationSession, the certificate picker appears and the request succeeds. However, from within my app (using URLSessionDelegate), the certificate is not found (errSecItemNotFound). The didReceive challenge method is called, but my SCEP certificate is not found in the app. The certificate is visible under Settings > Device Management > SCEP Certificate. How can I make my iOS app access and use the SCEP certificate (installed via Intune MDM) for mTLS requests? Do I need a special entitlement, keychain access group, or configuration in Intune or Developer account to allow my app to use the certificate? Here is the sample code I am using: final class KeychainCertificateDelegate: NSObject, URLSessionDelegate { func urlSession(_ session: URLSes
3
0
799
Sep ’25
Device with Number Already exists on this Team
I've created a new project in Xcode. I'm running the Xcode 16.4 and MacOS 15.5. I'm trying to run my barebones project on my iPhone 16 (I'm just getting started). I turned on developer mode on my iPhone and went through the whole process. But in the Signing & Capabilities of my project under status I see two errors... There is a problem with the request entity A device with number 'XXXX8801C' already exists on this team. Provisioning profile iOS Team Provisioning Profile: [MyBundleID] doesn't include the currently selected device My iPhone (identifier XXXX8801C). I noticed in the devices on the developer portal that my device is showing as Processing. I feel ike it's stuck. But I can't figure out how to clear it all out and try again. It's been 24 hours since this error came up. I've tried to clear trusted computers on the iPhone. I've deleted the Derived Data folder. I've removed my developer account from Xcode and added it again. I've restarted both my Mac and my iPhone multiple times. I've not
5
0
267
Sep ’25
Reply to compile code required signing from unexisting user
Dear Ed Ford The prompt is the standard macOS Keychain authentication dialog, exactly as you described. you can take a look at the picture This Mac is currently signed in under our company account, “Green Vibe.” There is no local macOS user named “Or Itach.” Could you please confirm whether creating a separate macOS user account for Or Itach is required and would resolve the issue? Thank you, Or Itach
Topic: Code Signing SubTopic: General
Sep ’25
Reply to File download not working in Xcode 26.0 RC
Thank you for taking the time to file FB20190927. One thing that would be helpful is if you could update that report with a sysdiagnose from the simulator after you reproduce this — you can trigger that with the xcrun simctl diagnose commands. Here's another thread from a different forums account also reporting the same thing, just to help everyone find the different discussions about this. — Ed Ford,  DTS Engineer
Sep ’25
Reply to RC sending non-specific file format to simulator no longer opens Files app to import
It'd be helpful for us to get a bug report on this change in behavior, and please include a simulator sysdiagnose by running the xcrun simctl diagnose command after you reproduce this behavior. Once the report is filed, please include the FB number here for reference. Here's another thread from a different forums account also reporting the same thing, just to help everyone find the different discussions about this. — Ed Ford,  DTS Engineer
Sep ’25
Xcode Cloud builds are running very long, trying to launch simulator
We have a simple workflow that just runs the Test action on my unit_tests scheme (see Xcode Cloud workflow configuration screenshot). The workflow is configured to use Xcode 16.4 (Latest Release), macOS Sequoia 15.6 (Latest Release), and iOS 18.0 simulators. Today, this workflow has been consistently running indefinitely. The Xcode cloud runner tries to launch the simulator to execute the tests, but it fails. See the error message in the screenshot from Xcode Cloud logs. Link to corresponding build is in my Feedback Assistant ticket. It continues to retry this operation for a very long time — I had one job that ran for over 90 minutes. Link to corresponding build also in that same Feedback Assistant ticket. Are Xcode Cloud runners perhaps currently undergoing maintenance? Or is something else going on. I would appreciate if Xcode Cloud usage from today could be refunded to my team’s account. Feedback Assistant ticket #FB20195292. Error message: MyApp encountered an error (Failed to prepare device 'iP
4
0
201
Sep ’25