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5.1.1

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Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
**We noticed that your app collects information from various public sources to build individual profiles, which is not appropriate for the App Store. Next Steps To resolve this issue, please remove any feature that attempts to build individual profiles based on collected public data. ** I do not understand what information that I collect from various public sources to build individual profiles My app takes the image from user and process it to extract facial features and compare other faces in the app database also the user can create an account if he wants to post a missing report and I ask to input the name and gender and date of birth and other information of missing person and all of this I explain in app review But I still face this replay what to do ?
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1.1k
Nov ’23
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage, app developed on behalf of a client
Hi, I am developing an application for an event that a client of mine is having. I received this comment from Apple: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage : - The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, your app must be published under a seller name and company name that reflects the X client name. After sending the respective documentation that my client authorized me to publish the app I developed to my personal account, because they do not have an organizational account, since my client does not develop applications. What else do I need to prove that I am not in violation of this compliance.
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444
Nov ’23
App Reject many times
Hello, I have develop a app but continue to reject for 2 problems from resolve: For GUIDELINES 3.1.1.: I don't know how i can resolve, because there are more apps that is paymant using browser on app without use in-app purchase, example the apps SUPERENALOTTO when I pay, open a window browser with type of payments (especially out the app), the app ENI PLENITUDE when there is a bill to pay, can pay with Apple Pay on app but how can I specify the price on in-app purchase if the price is not fixed but occurs based on the cost of the bill. On in-app purchase there are the price that I have to insert from $0.99 to up. Please can you help me? Because, yesterday I have change on app the payment on browser but they rejected it anyway. For GUIDELINES 5.1.1: There are too every apps that can registered without specifying or explaining what registration is for, example the apps BADOO and LOVOO and NETFLIX there are only ACCESS, REGISTERED and PASSWORD DISMISSED...Can you help me with this too? Can I see a speci
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929
Jan ’24
Guideline 5.1.1 (ix) requirements
While checking our application, we received the following message: We found in our review that your app does not meet all of our requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. Can we use this clause to switch our membership to an individual entrepreneur, or is only an LLC or CJSC required?
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706
Jan ’24
Apple rejected with 5.1.1 collect data
After I submitted our app, it was rejected with reasons: `Regarding 5.1.1, the following fields or actions are required for registration but do not appear to be directly relevant to your app’s core functionality: Thai National ID Phone number. To resolve this issue, it would be appropriate to either remove all required fields that are not relevant to the app or make those fields optional.` I need the two fields above. How can I resolve it? I asked reviewer but they said they cannot help detail feature for us. About phone numbers, our system wants to send SMS to them, change passwords, and send notification. Step: (edit profile -> edit phone number -> verify OTP) to change password you can check it. About Thai National ID, do you think it can be suitable when we use it for KYC, and verify customers? Actually, when the user registers a new account, if we do not approve the account, means KYC is unsuccess, the user will not use any main features (Saving and interest pay invoice). We are using Thai
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791
Feb ’24
App getting rejected for Guideline 5.1.1 and am unable to understand why
Hello, My team and I are trying to publish an app (It's our first time doing this). The app allows users to purchase self-guided tours using in-app purchases. Users can browse, find tours and see a preview of a tour without registration. However we require registration for the in-app purchase as this is linked to a user account. This is because there is a possibility that someone has bought a tour on an android device and is coming here plus this is the only way that we can enable the users to recover their account if they lose their device so it seems like a logical thing to do right? We only require an email ID and password and not a lot of info for registering. We have tried to explain this multiple times but this is the response we get: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requires users to register with personal information to purchase in-app purchase products that are not account based. Apps cannot require user registration prior to allowing a
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640
Mar ’24
2.3.1 Performance: Accurate Metadata
Note that I use flutter Every time I submit a review request , I receive only this answer, knowing that what was mentioned is not in the application and I reviewed the packages and there is no package belonging to this Hello, The issues we previously identified still need your attention. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Guideline 2.3.1 - Performance The app may contain hidden features, functionality, or content. Specifically, the app may contain financial transactions without the necessary authorization. Apps that provide financial transactions without the necessary authorization do not comply with guidelines 3.2.2 and 5.1.1(ix). Users should never be misled about the apps they download. Attempting to hide features, functionality, or content in the app may lead to removal from the Apple Developer Program. Next Steps It would be appropriate to identify any hidden features, functionality, or content in the app, including in thir
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989
Mar ’24
Apple reject Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage To resolve this issue, it would be appropriate to take the following steps: If you are authorized to provide this service in the app, please provide evidence of your relationship with the institutions or organizations associated with the app. If you do not have authorization, the app needs to be published under a seller name and company name that reflects the app name. If you have developed this app on behalf of a client, you may resubmit the app through their account, if they have one. You may also request an update to the company name on your account by having the Account Holder edit the account information. Resources Learn how to transfer apps between accounts. Request a fee waiver for nonprofit organizations, accredited educational institutions, or government entities. Support Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module. Consult with fellow develop
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964
Mar ’24
App Rejection Guideline 5.1.1 (ix) - Legal - Privacy - Data Collection and Storag
Apple Rejection as Follows The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the OrthoCare Institute name. The guideline 5.1.1(ix) requirements give users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data. Next Steps from Apple The app must be published under a seller name and company name that reflects the OrthoCare Institute name. If you have developed this app on behalf of a client, you may resubmit the app through their account, if they have one. You may also request an update to the company name on your account by having the Account Holder edit the account information. Please note that you cannot resolve this issue with documentation showing permission to publish this app on behalf of the content
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632
Apr ’24
Reply to Feedback form
Feedback is critical, Critical to you or to the user ? 2 thoughts: In Europe you have to comply with GDPR regulation on privacy See guideline 5.1.1 (ii) Permission: Apps that collect user or usage data must secure user consent for the collection, even if such data is considered to be anonymous at the time of or immediately following collection. Paid functionality must not be dependent on or require a user to grant access to this data. Apps must also provide the customer with an easily accessible and understandable way to withdraw consent. Ensure your purpose strings clearly and completely describe your use of the data. Apps that collect data for a legitimate interest without consent by relying on the terms of the European Union’s General Data Protection Regulation (“GDPR”) or similar statute must comply with all terms of that law. Learn more about Requesting Permission (https://developer.apple.com/documentation/uikit/protecting_the_user_s_privacy/).
Topic: UI Frameworks SubTopic: SwiftUI Tags:
Apr ’24
Publicando App para Terceiros
Trabalho numa empresa que presta serviço implementando, mantendo e publicando sistemas para prefeituras. Fizemos agora um app para uma prefeitura mas na hora de publicar, a Apple está rejeitando pois diz que não podemos publicar em nome de outra empresa. No primeiro envio, rejeitaram com: Guideline 4.1 - Design - Copycats The app or its metadata appears to contain potentially misleading content. Specifically, the app includes content that resembles Sistema da Prefeitura without the necessary authorization. Next Steps Please demonstrate your relationship with any third-party brand owners represented in the app. Pegamos com a prefeitura um documento assinado digitalmente informando que somos os responsáveis pelos sistemas deles, autorizando tudo etc... Fizemos um novo envio para revisão. Porém, agora foi rejeitado com: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app must be published under a seller and company name that is associated with the organization or company providing th
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589
Apr ’24
Publish new app for newly acquired company from our developer account
Team, We are trying to publish new app (Under new brand label) for newly acquired company. app update is rejected for the reason: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the institution name. Any suggestions??
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407
Apr ’24
Publishing App for Third Parties
I work for a company that provides services implementing, maintaining, and publishing systems for municipalities. We have now developed an app for a municipality, but when trying to publish it, Apple is rejecting it, stating that we cannot publish on behalf of another company. On the first submission, they rejected it with: Guideline 4.1 - Design - Copycats The app or its metadata appears to contain potentially misleading content. Specifically, the app includes content that resembles Sistema da Prefeitura without the necessary authorization. Next Steps Please demonstrate your relationship with any third-party brand owners represented in the app. We obtained a digitally signed document from the municipality stating that we are responsible for their systems, authorizing everything, etc... We made a new submission for review. However, it was now rejected with: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app must be published under a seller and company name that is associated with
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899
Apr ’24
How to get around asking for DOB
We are trying to publish a peer to peer sharing app. Our T&C's require the users to be at least 18 years old since there is legality around the agreements between users. Apple keeps kicking this back and stating we should not ask them their age. How do we get around this? Here's what they keep referencing: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage 5.1.1(v) Account Sign-In If your app doesn’t include significant account-based features, let people use it without a login. If your app supports account creation, you must also offer account deletion within the app. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. If your core app functionality is not related to a specific social network (e.g. Facebook, WeChat, Weibo, Twitter, etc.), you must provide access without a login or via another mechanism. Pulling basic profile information, sharing to the social network, or
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969
May ’24