restore purchases

Yes, I have encountered this situation as well. The payment was taken immediately. The Apple Developer website still said Purchase your membership... as if it was not purchased. It took Apple a week to get back to me. They are still processing my application now. Hopefully things will progress soon.

Do you have check for unfinished transactions? Loop through Transaction.unfinished() and finish any verified ones. I had this error back in December because I realized I had unfinished transactions and it will block any purchases.

Clarification on “not responsive” Since all buttons respond correctly during our testing, I’d appreciate clarification on what App Review typically means by “not responsive” in this context: It could mean that they are tapping something that is even a button. I had a case about 6 months ago where they claimed that nothing happened when he or she tried to make a subscription purchase. This 'something' was not even a button or anything with the tap gesture. If I remember correctly, the same reviewer claimed that the user was not able to post a support request at our website when in fact it was just the matter of scrolling down a little further to find a text box and a button.

Same for me. Applied on Feb 3, 2026. Account updated to :Pending the popup said: Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. ( But I already paid ...) Got an invoice after 24 hours. ( unbelievable ) Sent email to ask on Feb 6. nothing yet , no news yet.

[quote='874968022, Shay39, /thread/810932?answerId=874968022#874968022, /profile/Shay39'] I believe the behavior we're seeing is explained in the documentation … [/quote] That’s my interpretation as well, but I’m still not 100% certain that it matches the behaviour that ArthurValiev is reporting up thread. I have a reminder to spend some more time digging into this, but I haven’t yet had a chance. [quote='874968022, Shay39, /thread/810932?answerId=874968022#874968022, /profile/Shay39'] as it's currently the only practical method I'm aware of for preserving UDIDs. [/quote] It’s certainly a useful option, yes. Another option is to start with a template VM, then clone it twice [1] for each ‘runner’ Mac, start each one, and then stop it cleanly. Each one should pick up a new provisioning UDID during its startup sequence and you can then assign that provisioning UDID to your account. This is quite fiddly to manage, and it won’t work for organisations that have a large number of runners, but it’s an option worth ex

Hello, To further investigate this, please file a bug report using Feedback Assistant. It is crucial that you securely attach screenshots of the purchase dialog showing the incorrect email, as well as screenshots from your device's Settings > App Store screen showing both the Media & Purchases and the Sandbox Account sections. Additionally, you can follow the instructions on the Bug Reporting - Profiles and Logs page to capture and attach a sysdiagnose log immediately after reproducing the issue. Once submitted, please share the Feedback ID (e.g., FB12345678) here to track the report.