Hello everyone, We are running into a strange App Store Connect glitch that has trapped our app (BLOKX) in the Waiting for Review queue for almost 20 days. Standard Developer Support is unable to resolve it because the system is feeding them incorrect dates. The Issue: The original submission timestamp keeps automatically resetting to the present day, putting us in a perpetual ghost queue loop. The Timeline: April 8: We originally submitted the app (status changed to Waiting for Review). April 23: We contacted Developer Support. They replied stating our app had been waiting for review as of 23/04. April 27 (Today): We followed up. Support replied again, this time stating our app has been waiting for review as of 27/04. Because the backend timestamp keeps resetting to the current day, automated support simply tells us that our review is proceeding normally and falls within standard timeframes, failing to see that the app has actually been stuck since April 8. Case Number: 102871846091 Has anyone else
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
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