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“We are unable to process your request”

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server unable to process the csr request
Hi, TO obtain TOKEN during the development process of MFI findmy products.I submitted a CSR file (generated by the WIN7 KEYTOOLS command) in the Software Authentication Certificate Request on the MFI Portal, and the system rejected it and prompted the server unknown. Error, the reason is server unable to process the csr request. What is the reason and how to solve it? (By the way, previously rejected 10 times due to a company name mismatch)
1
0
984
Mar ’23
Can't Enroll Apple Developer Program
Hi all, I'm trying unsuccessfully to enroll in ADP. After I filed all data first time, I have pressed continue, there was a License Agreement, I press the checkbox, and press continue. But then I always get error - We are unable to process your request. An unknown error occurred. Do any have an idea what's going wrong? (I tried all browsers, I am older than 18)
0
0
220
Dec ’20
Enrollment Error
Hello, I'm applying to the development program. However, an unknown error appears in the account. Can you help identify this error? We are unable to process your request. An unknown error occurred. The error will appear after filling out the form in Enroll Today and selecting as Sole Ent. I wrote to support 5 days ago, but there was no response.
0
0
404
May ’24
Sandbox apple in app purchases not working
Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 Purchase Failed Server canceled the purchase More details: Error Domain=AMSErrorDomain Code=305 Purchase Failed Server canceled the purchase UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ cancel-purchase-batch = 1; customerMessage = Unable to process your request.; dialog = { defaultButton = ok; explanation = Please try again later.nn[Environment: Sandbox]; initialCheckboxValue = 1; isFree = 1; m-allowed = 0; message = Unable to process your request.; okButtonString = OK; }; failureType = ; m-allowed = 0; metrics = { actionUrl = sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy; asnState = 0; dialogId = MZCommerce.SystemError; eventType = dialog; message = Unable to process
3
0
231
Jul ’25
Can't visit account
I'm trying to visit my developer account. The System Status - https://developer.apple.com/system-status/ says completed on everything, yet it gives me the following error when trying to visit the download page: Sorry, we are unable to process your request. An unknown error occurred. Please try again. I tried clearing both cache and cookies with no yield. Is it still offline? Thanks!
1
0
165
Jun ’20
Unable to accept "Paid Applications Agreement"
Hi, When I login to App Store connect, I get a banner message saying Review the updated Paid Applications Schedule: In order to update your existing apps, create new in-app purchases, and submit new apps to the App Store, the user with the Legal role (Account Holder) must review and accept the Paid Applications Schedule (Schedule 2 to the Apple Developer Program License Agreement) in the Agreements, Tax, and Banking module. When I click the link, select View and Agree Terms, and select the checkbox and select the Agree button to accept the terms, I get an error message: We are currently unable to process your request. Please try again later. This has been happening for the past 2 days now. What should I try to do to overcome this problem? I'll file a bug with Apple, but it takes them many days to respond to these issues usually.
16
0
5.2k
Dec ’21
Storekit Issue IAP
: Payment completed with error: Error Domain=ASDErrorDomain Code=500 (null) UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x28310f6c0 {Error Domain=AMSErrorDomain Code=305 Purchase Failed UserInfo={NSLocalizedDescription=Purchase Failed, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=f7d7d15046ee6db6d61ef721b924773fa7d9347d, AMSStatusCode=200, AMSServerPayload={ cancel-purchase-batch = 1; customerMessage = Unable to process your request.; dialog = { defaultButton = ok; explanation = Please try again later.; initialCheckboxValue = 1; isFree = 1; m-allowed = 0; message = Unable to process your request.; okButtonString = OK; }; failureType = ; m-allowed = 0; metrics = { actionUrl = sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy; asnState = 0; dialogId = MZCommerce.SystemError; I am getting this error code who all are added via beta test link and internal tester who all are added after the bet
1
0
150
Aug ’25
Apple Developer Program enrollment: Unknown error
Hi everyone, I am trying to enroll in the Apple Developer Program, but I keep getting the following error message on the enrollment page: We are unable to process your request. An unknown error occurred. I have reached out to Apple Developer Support multiple times, but I haven't received a response yet. This issue is delaying my project, and I would appreciate any guidance or advice from anyone who has managed to resolve this specific unknown error. Is there a specific department I should contact, or a known workaround for this? Thanks in advance!
0
0
49
Feb ’26
Sandbox apple in app purchases not working - Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase"
<SKPaymentQueue: 0x10629d1b0>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 (null) UserInfo={client-environment-type=Sandbox, storefront-country-code=USA, NSUnderlyingError=0x108f15c80 {Error Domain=AMSErrorDomain Code=305 Purchase Failed Server canceled the purchase UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008030-001E19361A12202E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ cancel-purchase-batch = 1; customerMessage = Unable to process your request.; dialog = { defaultButton = ok; explanation = Please try again later.nn[Environment: Sandbox]; initialCheckboxValue = 1; isFree = 1; m-allowed = 0; message = Unable to process your request.; okButtonString = OK; }; failureType = ; m-allowed = 0; metrics = { actionUrl = sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy; asnState = 0; dialogId = MZCommerce.SystemError; event
3
0
250
Jul ’25
Register as a Solo/Individual developer
Has anyone been able to register as a solo/individual developer in the past few weeks? I have tried every day for the past month and I keep getting the dreaded We are unable to process your request. An unknown error occurred. error message. I tried contacting Apple support about this issue and they literally responded, and I quote; For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time. Anyone have any tips/clues on how to enroll as a solo developer to distribute apps on the App Store?
1
0
318
Dec ’20
Agreement Update
Hi, I am try to upload new version of my app. When I click on plus (+) icon I got following alert. Agreement Update Your paid application agreement is outdated. For more information, go to Agreements, Tax, and Banking. When goes to paid application agreement & accept the paid application agreement I have following error. We are currently unable to process your request. Please try again later. Due to this I am not able to upload new build on app store. Please provide some solution so, I can upload my new version app.
1
0
1.2k
Nov ’21
Impossible to upload my ipa (240Mo) with "Transporter" or my archive with Xcode
I have XCode 11.3 and the last Transporter with macOS Mojave 10.14.4Both don't work, I have the following error :Unable to process the request. Please try again or use a different transport. (1360)A few days before I was able to upload an application but today and yesterday impossible !On XCode the progress bar quickly goes to 100%...and it doesnt move until an error..On Transporter the % increase gently to 10% and after it goes to 9%, 8%, 10%, 11%, 12% until an errorAny Idea ?Thanks for your help, Apple procedures often waste a lot of my time..
3
0
1.6k
Feb ’20
Can´t renew Paid App agreement.
I got message in AppStore connect saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the Agree button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. We are currently unable to process your request. Please try again later.Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..
24
0
7.9k
Mar ’20
Unable to submit an update
My app has been last updated (to version 4.0) about a week ago without problems.I am about to release the 4.1 update with Apple Watch support, but I can't submit it with Xcode or with Application Loader.I'm getting one of these two errors every time, randomly:-- error 1 --Unable to process the authenticateForTransportDiscovery request at this time due to a general error. (1240)Unable to process validateMetadata request at this time due to a general error (1019)-- error 2 --ERROR ITMS-90096: Your binary is not optimized for iPhone 5 - New iPhone apps and app updates submitted must support the 4-inch display on iPhone 5 and must include a launch image referenced in the Info.plist under UILaunchImages with a UILaunchImageSize value set to {320, 568}. Launch images must be PNG files and located at the top-level of your bundle, or provided within each .lproj folder if you localize your launch images. Learn more about iPhone 5 support and app launch images by reviewing t
5
0
4k
Jul ’15
server unable to process the csr request
Hi, TO obtain TOKEN during the development process of MFI findmy products.I submitted a CSR file (generated by the WIN7 KEYTOOLS command) in the Software Authentication Certificate Request on the MFI Portal, and the system rejected it and prompted the server unknown. Error, the reason is server unable to process the csr request. What is the reason and how to solve it? (By the way, previously rejected 10 times due to a company name mismatch)
Replies
1
Boosts
0
Views
984
Activity
Mar ’23
App Developer Program - Error Message
Hello I'm trying to create an account using the App Enrolment Program but keep receiving the following error message. I've tried to move forward on a couple of different browsers but still keep getting this message. We are unable to process your request. An unknown error occurred. How can I move past this and create my account? Thank you
Replies
0
Boosts
0
Views
256
Activity
Aug ’20
Can't Enroll Apple Developer Program
Hi all, I'm trying unsuccessfully to enroll in ADP. After I filed all data first time, I have pressed continue, there was a License Agreement, I press the checkbox, and press continue. But then I always get error - We are unable to process your request. An unknown error occurred. Do any have an idea what's going wrong? (I tried all browsers, I am older than 18)
Replies
0
Boosts
0
Views
220
Activity
Dec ’20
Enrollment Error
Hello, I'm applying to the development program. However, an unknown error appears in the account. Can you help identify this error? We are unable to process your request. An unknown error occurred. The error will appear after filling out the form in Enroll Today and selecting as Sole Ent. I wrote to support 5 days ago, but there was no response.
Replies
0
Boosts
0
Views
404
Activity
May ’24
Sandbox apple in app purchases not working
Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 Purchase Failed Server canceled the purchase More details: Error Domain=AMSErrorDomain Code=305 Purchase Failed Server canceled the purchase UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ cancel-purchase-batch = 1; customerMessage = Unable to process your request.; dialog = { defaultButton = ok; explanation = Please try again later.nn[Environment: Sandbox]; initialCheckboxValue = 1; isFree = 1; m-allowed = 0; message = Unable to process your request.; okButtonString = OK; }; failureType = ; m-allowed = 0; metrics = { actionUrl = sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy; asnState = 0; dialogId = MZCommerce.SystemError; eventType = dialog; message = Unable to process
Replies
3
Boosts
0
Views
231
Activity
Jul ’25
Can't visit account
I'm trying to visit my developer account. The System Status - https://developer.apple.com/system-status/ says completed on everything, yet it gives me the following error when trying to visit the download page: Sorry, we are unable to process your request. An unknown error occurred. Please try again. I tried clearing both cache and cookies with no yield. Is it still offline? Thanks!
Replies
1
Boosts
0
Views
165
Activity
Jun ’20
Unable to accept "Paid Applications Agreement"
Hi, When I login to App Store connect, I get a banner message saying Review the updated Paid Applications Schedule: In order to update your existing apps, create new in-app purchases, and submit new apps to the App Store, the user with the Legal role (Account Holder) must review and accept the Paid Applications Schedule (Schedule 2 to the Apple Developer Program License Agreement) in the Agreements, Tax, and Banking module. When I click the link, select View and Agree Terms, and select the checkbox and select the Agree button to accept the terms, I get an error message: We are currently unable to process your request. Please try again later. This has been happening for the past 2 days now. What should I try to do to overcome this problem? I'll file a bug with Apple, but it takes them many days to respond to these issues usually.
Replies
16
Boosts
0
Views
5.2k
Activity
Dec ’21
Storekit Issue IAP
: Payment completed with error: Error Domain=ASDErrorDomain Code=500 (null) UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x28310f6c0 {Error Domain=AMSErrorDomain Code=305 Purchase Failed UserInfo={NSLocalizedDescription=Purchase Failed, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=f7d7d15046ee6db6d61ef721b924773fa7d9347d, AMSStatusCode=200, AMSServerPayload={ cancel-purchase-batch = 1; customerMessage = Unable to process your request.; dialog = { defaultButton = ok; explanation = Please try again later.; initialCheckboxValue = 1; isFree = 1; m-allowed = 0; message = Unable to process your request.; okButtonString = OK; }; failureType = ; m-allowed = 0; metrics = { actionUrl = sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy; asnState = 0; dialogId = MZCommerce.SystemError; I am getting this error code who all are added via beta test link and internal tester who all are added after the bet
Replies
1
Boosts
0
Views
150
Activity
Aug ’25
Apple Developer Program enrollment: Unknown error
Hi everyone, I am trying to enroll in the Apple Developer Program, but I keep getting the following error message on the enrollment page: We are unable to process your request. An unknown error occurred. I have reached out to Apple Developer Support multiple times, but I haven't received a response yet. This issue is delaying my project, and I would appreciate any guidance or advice from anyone who has managed to resolve this specific unknown error. Is there a specific department I should contact, or a known workaround for this? Thanks in advance!
Replies
0
Boosts
0
Views
49
Activity
Feb ’26
Sandbox apple in app purchases not working - Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase"
<SKPaymentQueue: 0x10629d1b0>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 (null) UserInfo={client-environment-type=Sandbox, storefront-country-code=USA, NSUnderlyingError=0x108f15c80 {Error Domain=AMSErrorDomain Code=305 Purchase Failed Server canceled the purchase UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008030-001E19361A12202E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ cancel-purchase-batch = 1; customerMessage = Unable to process your request.; dialog = { defaultButton = ok; explanation = Please try again later.nn[Environment: Sandbox]; initialCheckboxValue = 1; isFree = 1; m-allowed = 0; message = Unable to process your request.; okButtonString = OK; }; failureType = ; m-allowed = 0; metrics = { actionUrl = sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy; asnState = 0; dialogId = MZCommerce.SystemError; event
Replies
3
Boosts
0
Views
250
Activity
Jul ’25
Register as a Solo/Individual developer
Has anyone been able to register as a solo/individual developer in the past few weeks? I have tried every day for the past month and I keep getting the dreaded We are unable to process your request. An unknown error occurred. error message. I tried contacting Apple support about this issue and they literally responded, and I quote; For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time. Anyone have any tips/clues on how to enroll as a solo developer to distribute apps on the App Store?
Replies
1
Boosts
0
Views
318
Activity
Dec ’20
Agreement Update
Hi, I am try to upload new version of my app. When I click on plus (+) icon I got following alert. Agreement Update Your paid application agreement is outdated. For more information, go to Agreements, Tax, and Banking. When goes to paid application agreement & accept the paid application agreement I have following error. We are currently unable to process your request. Please try again later. Due to this I am not able to upload new build on app store. Please provide some solution so, I can upload my new version app.
Replies
1
Boosts
0
Views
1.2k
Activity
Nov ’21
Impossible to upload my ipa (240Mo) with "Transporter" or my archive with Xcode
I have XCode 11.3 and the last Transporter with macOS Mojave 10.14.4Both don't work, I have the following error :Unable to process the request. Please try again or use a different transport. (1360)A few days before I was able to upload an application but today and yesterday impossible !On XCode the progress bar quickly goes to 100%...and it doesnt move until an error..On Transporter the % increase gently to 10% and after it goes to 9%, 8%, 10%, 11%, 12% until an errorAny Idea ?Thanks for your help, Apple procedures often waste a lot of my time..
Replies
3
Boosts
0
Views
1.6k
Activity
Feb ’20
Can´t renew Paid App agreement.
I got message in AppStore connect saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the Agree button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. We are currently unable to process your request. Please try again later.Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..
Replies
24
Boosts
0
Views
7.9k
Activity
Mar ’20
Unable to submit an update
My app has been last updated (to version 4.0) about a week ago without problems.I am about to release the 4.1 update with Apple Watch support, but I can't submit it with Xcode or with Application Loader.I'm getting one of these two errors every time, randomly:-- error 1 --Unable to process the authenticateForTransportDiscovery request at this time due to a general error. (1240)Unable to process validateMetadata request at this time due to a general error (1019)-- error 2 --ERROR ITMS-90096: Your binary is not optimized for iPhone 5 - New iPhone apps and app updates submitted must support the 4-inch display on iPhone 5 and must include a launch image referenced in the Info.plist under UILaunchImages with a UILaunchImageSize value set to {320, 568}. Launch images must be PNG files and located at the top-level of your bundle, or provided within each .lproj folder if you localize your launch images. Learn more about iPhone 5 support and app launch images by reviewing t
Replies
5
Boosts
0
Views
4k
Activity
Jul ’15