Hello, I am developing a calling service using CallKit and VOIP push. I have occasionally encountered a strange issue. The issue is that VOIP permanently fails to receive calls. I was previously informed that even if the device is blocked, it can receive calls again after 24 hours. Also, when I checked the device logic, it complied with the policy requirements set by Apple, including correctly calling CallKit's reportNewIncomingCall method. Once the issue occurs, no matter how many times I try, VOIP does not receive calls, and neither a device reboot nor checking the Device Console Log shows any logs related to CallKit or VOIP. I suspect this might be an issue with the VOIP token, and I believe that the only way to get a new one is to reinstall the app. Is that correct? Of course, after reinstalling, it works fine again, but this is very inconvenient. I don't think this is the right solution. Is there anyone who can share their insights on this issue? Thank you.

Hello Everyone, I somehow missed to renew the APNS Certificate, I am new to Apple Ecosystem, I can not see the expired or any Certificates under Certificates, Identifiers & Profiles Can anyone help me with this!

Hey there my application allows users to have video calls with each other using Agora. I have successfully set up incoming call functionality on Android but on iOS I am struggling to get the call ui to appear when the app is not running/in background/locked. To my knowledge this is because there is much stricter security on iOS which is limiting me from calling this. When i initially set it up it worked at first when the app was in the background but I think I was failing to report the call to call kit in time and now it's not working. I'm not sure if I need access to this entitlement: com.apple.developer.pushkit.unrestricted-voip Which i believe is only for the big boys or if I make sure I'm reporting the call to call kit fast enough that I won't encounter this issue and it will consistently work in the background.

when I implementation the UNUserNotificationCenterDelegate func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) { var status = "" if (UIApplication.shared.applicationState == .active) { status = "active" } else if (UIApplication.shared.applicationState == .background) { status = "background" } else if (UIApplication.shared.applicationState == .inactive) { status = "inactive" } completionHandler() } I find that UIApplication.shared.applicationState == .background this case can not execute when application is in background。 why applicationState is inactive not background?

When I use https://api.push.apple.com/3/device/e0ae826f3905b010e37c4a07e873481b8446c9dc2788511b2995992884468068 Return error message: {"reason":"BadDeviceToken"} When I use https://api.development.push.apple.com/3/device/e0ae826f3905b010e37c4a07e873481b8446c9dc2788511b2995992884468068 Return error message:{"reason":"TopicDisallowed"} why?

Ref: https://developer.apple.com/documentation/bundleresources/entitlements/com.apple.developer.usernotifications.filtering?language=objc Currently, it seems impossible to enable this entitlement for local development and testing without first going through Apple’s approval process. I would like to be able to test how it works on a side project without having to submit the form which seems designed for real app. There is any trick I can use?

In the main app, is there a way to distinguish whether the application:didFinishLaunchingWithOptions: method is triggered by the user manually clicking the app icon, or whether it is automatically triggered by the system after Live Activities receives a remote message notification?

Hey, Since I set up push notifications for my Flutter app following this tutorial https://documentation.onesignal.com/docs/flutter-sdk-setup, my Flutter app no ​​longer builds for iOS in the CD pipeline. I get the following error: [17:24:47]: ▸ ProcessException: Process exited abnormally with exit code -6: [17:24:47]: ▸ Command line invocation: [17:24:47]: ▸ /Applications/Xcode_15.4.app/Contents/Developer/usr/bin/xcodebuild -list [17:24:47]: ▸ User defaults from command line: [17:24:47]: ▸ IDEPackageSupportUseBuiltinSCM = YES [17:24:47]: ▸ 2025-03-10 17:24:46.855 xcodebuild[13337:34491] [MT] DVTAssertions: ASSERTION FAILURE in DevToolsCore/Xcode3Core/LegacyProjects/Frameworks/DevToolsCore/DevToolsCore/ProjectModel/DataModel/References/SynchronizedGroups/PBXFileSystemSynchronizedAbstractGroup.m:28 [17:24:47]: ▸ Details: Assertion failed: IDEFileSystemSynchronizedGroupsAreEnabled() [17:24:47]: ▸ Object: <PBXFileSystemSynchronizedRootGroup> [17:24:47]: ▸ Method: +allocWithZone: [17:24:47]: ▸ Thread: <_NSMainThread: 0x60000026c200>{number = 1, name = main} [17:24:47]: ▸ Hints: [17:24:47]: ▸ Backtrace: [17:24:47]: ▸ 0 -[DVTAssertionHandler handleFailureInMethod:object:fileName:lineNumber:assertionSignature:messageFormat:arguments:] (in DVTFoundation) [17:24:47]: ▸ 1 _DVTAssertionHandler (in DVTFoundation) [17:24:47]: ▸ 2 _DVTAssertionFailureHandler (in DVTFoundation) [17:24:47]: ▸ 3 _DVTAssertionWarningHandler (in DVTFoundation) My pipeline looks like this: name: iOS Build and Deploy to App Store with Custom Version on: workflow_dispatch: inputs: version: description: 'Version number' required: true default: '1.0.0' env: FLUTTER_CHANNEL: "stable" RUBY_VERSION: "3.2.2" jobs: build_ios: name: Build iOS runs-on: macos-latest timeout-minutes: 20 steps: - name: Checkout uses: actions/checkout@v4 - name: Set up Ruby uses: ruby/setup-ruby@v1 with: ruby-version: ${{ env.RUBY_VERSION }} bundler-cache: true working-directory: 'daytistics/ios' - name: Clean up vendor working-directory: 'daytistics/ios' run: rm -rf vendor - name: Install Bundler Gems working-directory: 'daytistics/ios' run: bundle install - name: Run Flutter tasks and get pub packages uses: subosito/flutter-action@v2.16.0 with: flutter-version-file: 'daytistics/pubspec.yaml' channel: ${{ env.FLUTTER_CHANNEL }} cache: true - name: Get Flutter Packages working-directory: ./daytistics run: flutter pub get - name: Install Bundler Gems working-directory: 'daytistics/ios' run: | bundle install bundle exec pod repo update # Add this line # Remove the "Reinstall CocoaPods" step entirely - name: Pod Install working-directory: 'daytistics/ios' run: bundle exec pod install - name: Clean Flutter build working-directory: ./daytistics run: flutter clean - name: Create .env file working-directory: ./daytistics run: touch .env - uses: maierj/fastlane-action@v3.1.0 with: lane: 'release_app_store' subdirectory: daytistics/ios options: '{ "version_number": "${{ github.event.inputs.version }}", "env_vars": ["SUPABASE_URL", "SUPABASE_ANON_KEY", "POSTHOG_API_KEY", "SUPABASE_AUTH_EXTERNAL_GOOGLE_CLIENT_ID", "SENTRY_DSN"] }' env: ASC_KEY_ID: ${{ secrets.ASC_KEY_ID }} ASC_ISSUER_ID: ${{ secrets.ASC_ISSUER_ID }} ASC_KEY_P8_BASE64: ${{ secrets.ASC_KEY_P8_BASE64 }} MATCH_PASSWORD: ${{ secrets.MATCH_PASSWORD }} MATCH_GIT_BASIC_AUTHORIZATION: ${{ secrets.MATCH_GIT_BASIC_AUTHORIZATION }} APP_BUNDLE_ID: ${{ secrets.APP_BUNDLE_ID }} GH_TOKEN: ${{ secrets.GITHUB_TOKEN }} SUPABASE_URL: ${{ secrets.SUPABASE_URL }} SUPABASE_ANON_KEY: ${{ secrets.SUPABASE_ANON_KEY }} POSTHOG_API_KEY: ${{ secrets.POSTHOG_API_KEY }} SUPABASE_AUTH_EXTERNAL_GOOGLE_CLIENT_ID: ${{ secrets.SUPABASE_AUTH_EXTERNAL_GOOGLE_CLIENT_ID }} SENTRY_DSN: ${{ secrets.SENTRY_DSN }} Everything works as expected in the simulator. However, I think that the problem isn't related to the pipeline. Instead I think it is related to the "Signing Capabilities" in X-Code: https://i.sstatic.net/E0tSetZP.png https://i.sstatic.net/oC1xG0A4.png Thanks for your help!

I want to update my lockscreen LiveActivity via Broadcast Push Notification, but updating always fails - but ending always works. Payload with "update" is completely ignored: {"aps":{"timestamp":1685952000,"event":"update","content-state":{"currentSlotName":"Debug1","nextSlotName":"Debug2"}}} Same payload with "end" works, the view is refreshed with the new content-state: {"aps":{"timestamp":1685952000,"event":"end","content-state":{"currentSlotName":"Debug1","nextSlotName":"Debug2"}}} Via the MacOS Console I am able to see that both events happen to end up on the device. I am sending these Broadcast Push Notifications via Apple's Push Notifications Console.

The app will be wake up from killed status by silent notification or not? This is a question for years, from my test. It will wake up. Here the wake up means it will call the "didFinishLaunchingWithOptions" method. But we can not see the app in the "recent apps" list after switching home-screen up. So any Apple dev can give me a detailed explain for this?

I have tried setting a 'apns-expiration' to current time + 30 seconds and also a value '0'. But still my voip app receives the voip push notification after 2-3 minutes. Till this time, caller has already hung up the call. But the receivers phone still rings on receiving the push notification as we have to report it to CallKit. Am I missing something or there is no way and even 'apns-expiration' does not guarantee timely delivery of Voip push notifications or discard if it is expired. I have set 'apns-priority' to 10 already as recommended.

Hi everyone, I'm experiencing an issue with APNs server notifications where I receive a 404 error when trying to validate the signedPayload from Apple's notification. Below is a sanitized version of my code: class ServerNotificationAppleController extends Controller { // URL for StoreKit keys (Sandbox environment) private $storeKitKeysUrl = 'https://api.storekit-sandbox.itunes.apple.com/inApps/v1/keys'; public function handleNotification(Request $request) { \Log::info($request); $signedPayload = $request->input('signedPayload'); if (!$signedPayload) { return response()->json(['error' => 'signedPayload not provided'], 400); } // Step 1: Create your JWT token (token creation logic can be in a separate service) $jwtToken = $this->generateAppleJWT(); // Step 2: Send a request to the StoreKit keys endpoint $response = Http::withHeaders([ 'Authorization' => 'Bearer ' . $jwtToken, ])->get($this->storeKitKeysUrl); Log::info('Apple Keys Status:', ['status' => $response->status()]); Log::info('Apple Keys Body:', ['body' => $response->body()]); if ($response->status() !== 200) { return response()->json(['error' => "Apple public keys couldn't be retrieved"], 401); } $keysData = $response->json(); // Step 3: Validate the signedPayload $validatedPayload = $this->validateSignedPayload($signedPayload, $keysData); if (!$validatedPayload) { return response()->json(['error' => 'Invalid signedPayload'], 400); } // Process the validated data as needed Log::info("Apple Purchase Data:", (array)$validatedPayload); return response()->json(['message' => 'Notification processed successfully'], 200); } private function generateAppleJWT() { // API key details (replace placeholders with actual values) $keyId = config('services.apple.key_id'); // e.g., <YOUR_KEY_ID> $issuerId = config('services.apple.issuer_id'); // e.g., <YOUR_ISSUER_ID> $privateKey = file_get_contents(storage_path(config('services.apple.private_key'))); // Set current UTC time and expiration time (20 minutes later) $nowUtc = Carbon::now('UTC'); $expirationUtc = $nowUtc->copy()->addMinutes(20); // Create the payload with UTC timestamps $payload = [ 'iss' => $issuerId, 'iat' => $nowUtc->timestamp, 'exp' => $expirationUtc->timestamp, 'aud' => 'appstoreconnect-v1', 'bid' => 'com.example.app', // Replace with your Bundle ID if necessary ]; // Generate the JWT token return JWT::encode($payload, $privateKey, 'ES256', $keyId); } private function validateSignedPayload($signedPayload, $keysData) { try { $jwkKeys = JWK::parseKeySet($keysData); return JWT::decode($signedPayload, $jwkKeys, ['RS256']); } catch (\Exception $e) { Log::error("Apple Purchase Validation Error: " . $e->getMessage()); return null; } } } I’m particularly puzzled by the fact that I receive a 404 error when trying to retrieve the public keys from the StoreKit keys endpoint. Has anyone encountered this issue or can provide insight into what might be causing the error? Any help or suggestions would be greatly appreciated. Thanks!

I have an issue with my MDM setup. The Push notification that installs and updates configuration profile in the device is no longer working. It was working before Apple developer account got expired we renewed our apple developer account and then retried and we got the device enrollment working just fine. Now when we are updating configuration profile and MDM server is supposed to notify the device using push notification, this is the part where its not working. Are the certs faulty now since the account was expired? Would just renewal of the Push cert work? Will I have to setup the certs all over again? Any help is appreciated. Thanks in advance.

C:\Users\xjc>openssl s_client -connect gateway.push.apple.com:2195 -showcerts Connecting to 17.188.183.32 CONNECTED(000000AC) depth=1 C=US, O=Entrust, Inc., OU=See www/legal-terms, OU=(c) 2012 Entrust, Inc. - for authorized use only, CN=Entrust Certification Authority - L1K verify error:num=20:unable to get local issuer certificate verify return:1 depth=0 C=US, ST=California, L=Cupertino, O=Apple Inc., CN=gateway.push.apple.com verify return:1 B0640000:error:0A000410:SSL routines:ssl3_read_bytes:ssl/tls alert handshake failure:ssl\record\rec_layer_s3.c:908:SSL alert number 40 Certificate chain 0 s:C=US, ST=California, L=Cupertino, O=Apple Inc., CN=gateway.push.apple.com i:C=US, O=Entrust, Inc., OU=See www/legal-terms, OU=(c) 2012 Entrust, Inc. - for authorized use only, CN=Entrust Certification Authority - L1K a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256 v:NotBefore: Aug 16 21:34:09 2024 GMT; NotAfter: Aug 15 21:34:07 2025 GMT -----BEGIN CERTIFICATE----- MIIGqDCCBZCgAwIBAgIQCUjuxVwL1mhSlrjSSk/+BzANBgkqhkiG9w0BAQsFADCB WnKd+td/wZ6Ej6EB mDF8JCSKz/ck+NnLfGM0jFdcTCl8dKuqM9XetP4ls1sVyUuLM7sJiQvMVDzluZ22 LA9EMc5ZcbdV96ZpKS3ETk5n7355fyVX+jZ24ZvfhtdyPvdUGuHzcrK/YfB0AsjY hIhXgkxMfqJDjj7Af1CDPSAv9cylGI5b9v5QX93pM8uGxSRZTGS5m4qJG0Jj4UpV QlzppFg+qE41yDrdy4rLxROW4bp/HPvEjo1YoAle3K208UMffVPBqGfZqbZ01+hP gHCeamBb6QlV2Zq6q/VEKUO6p6oFQnI0phQiAQ== -----END CERTIFICATE----- 1 s:C=US, O=Entrust, Inc., OU=See www/legal-terms, OU=(c) 2012 Entrust, Inc. - for authorized use only, CN=Entrust Certification Authority - L1K i:C=US, O=Entrust, Inc., OU=See www/legal-terms, OU=(c) 2009 Entrust, Inc. - for authorized use only, CN=Entrust Root Certification Authority - G2 a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256 v:NotBefore: Oct 5 19:13:56 2015 GMT; NotAfter: Dec 5 19:43:56 2030 GMT -----BEGIN CERTIFICATE----- MIIFDjCCA/agAwIBAgIMDulMwwAAAABR03eFMA0GCSqGSIb3DQEBCwUAMIG+MQsw CQYDVQQGEwJVUzEWMBQGA1UEChMNRW50cnVzdCwgSW5jLjEoMCYGA1UECxMfU2Vl IHd3dy5lbnRydXN0Lm5ldC9sZWdhbC10ZXJtczE5MDcGA1UECxMwKGMpIDIwMDkg RW50cnVzdCwgSW5jLiAtIGZvciBhdXRob3JpemVkIHVzZSBvbmx5MTIwMAYDVQQD EylFbnRydXN0IFJvb3QgQ2VydGlmaWNhdGlvbiBBdXRob3JpdHkgLSBHMjAeFw0x NTEwMDUxOTEzNTZaFw0zMDEyMDUxOTQzNTZaMIG6MQswCQYDVQQGEwJVUzEWMBQG A1UEChMNRW50cnVzdCwgSW5jLjEoMCYGA1UECxMfU2VlIHd3dy5lbnRydXN0Lm5l dC9sZWdhbC10ZXJtczE5MDcGA1UECxMwKGMpIDIwMTIgRW50cnVzdCwgSW5jLiAt IGZvciBhdXRob3JpemVkIHVzZSBvbmx5MS4wLAYDVQQDEyVFbnRydXN0IENlcnRp ZmljYXRpb24gQXV0aG9yaXR5IC0gTDFLMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8A MIIBCgKCAQEA2j+W0E25L0Tn2zlem1DuXKVh2kFnUwmqAJqOV38pa9vH4SEkqjrQ jUcj0u1yFvCRIdJdt7hLqIOPt5EyaM/OJZMssn2XyP7BtBe6CZ4DkJN7fEmDImiK m95HwzGYei59QAvS7z7Tsoyqj0ip/wDoKVgG97aTWpRzJiatWA7lQrjV6nN5ZGhT JbiEz5R6rgZFDKNrTdDGvuoYpDbwkrK6HIiPOlJ/915tgxyd8B/lw9bdpXiSPbBt LOrJz5RBGXFEaLpHPATpXbo+8DX3Fbae8i4VHj9HyMg4p3NFXU2wO7GOFyk36t0F ASK7lDYqjVs1/lMZLwhGwSqzGmIdTivZGwIDAQABo4IBDDCCAQgwDgYDVR0PAQH/ BAQDAgEGMBIGA1UdEwEB/wQIMAYBAf8CAQAwMwYIKwYBBQUHAQEEJzAlMCMGCCsG AQUFBzABhhdodHRwOi8vb2NzcC5lbnRydXN0Lm5ldDAwBgNVHR8EKTAnMCWgI6Ah hh9odHRwOi8vY3JsLmVudHJ1c3QubmV0L2cyY2EuY3JsMDsGA1UdIAQ0MDIwMAYE VR0gADAoMCYGCCsGAQUFBwIBFhpodHRwOi8vd3d3LmVudHJ1c3QubmV0L3JwYTAd BgNVHQ4EFgQUgqJwdN28Uz/Pe9T3zX+nYMYKTL8wHwYDVR0jBBgwFoAUanImetAe 733nO2lR1GyNn5ASZqswDQYJKoZIhvcNAQELBQADggEBADnVjpiDYcgsY9NwHRkw y/YJrMxp1cncN0HyMg/vdMNY9ngnCTQIlZIv19+4o/0OgemknNM/TWgrFTEKFcxS BJPok1DD2bHi4Wi3Ogl08TRYCj93mEC45mj/XeTIRsXsgdfJghhcg85x2Ly/rJkC k9uUmITSnKa1/ly78EqvIazCP0kkZ9Yujs+szGQVGHLlbHfTUqi53Y2sAEo1GdRv c6N172tkw+CNgxKhiucOhk3YtCAbvmqljEtoZuMrx1gL+1YQ1JH7HdMxWBCMRON1 exCdtTix9qrKgWRs6PLigVWXUX/hwidQosk8WwBD9lu51aX8/wdQQGcHsFXwt35u Lcw= -----END CERTIFICATE----- Server certificate subject=C=US, ST=California, L=Cupertino, O=Apple Inc., CN=gateway.push.apple.com issuer=C=US, O=Entrust, Inc., OU=See www/legal-terms, OU=(c) 2012 Entrust, Inc. - for authorized use only, CN=Entrust Certification Authority - L1K Acceptable client certificate CA names C=US, O=Apple Inc., OU=Apple Certification Authority, CN=Apple Root CA CN=Apple Worldwide Developer Relations Certification Authority, OU=G4, O=Apple Inc., C=US CN=Apple Application Integration 2 Certification Authority, OU=Apple Certification Authority, O=Apple Inc., C=US CN=Apple Corporate Authentication CA 1, OU=Certification Authority, O=Apple Inc., C=US C=US, O=Apple Inc., OU=Apple Worldwide Developer Relations, CN=Apple Worldwide Developer Relations Certification Authority CN=Apple Corporate Root CA, OU=Certification Authority, O=Apple Inc., C=US C=US, O=Apple Inc., OU=Apple Certification Authority, CN=Apple Application Integration Certification Authority C=US, ST=California, L=Cupertino, O=Apple Inc., CN=gateway.push.apple.com Client Certificate Types: RSA sign, ECDSA sign Requested Signature Algorithms: ECDSA+SHA256:RSA-PSS+SHA256:RSA+SHA256:ECDSA+SHA384:RSA-PSS+SHA384:RSA+SHA384:RSA-PSS+SHA512:RSA+SHA512:RSA+SHA1 Shared Requested Signature Algorithms: ECDSA+SHA256:RSA-PSS+SHA256:RSA+SHA256:ECDSA+SHA384:RSA-PSS+SHA384:RSA+SHA384:RSA-PSS+SHA512:RSA+SHA512 SSL handshake has read 4138 bytes and written 687 bytes Verification error: unable to get local issuer certificate New, SSLv3, Cipher is AES128-SHA Protocol: TLSv1.2 Server public key is 2048 bit Secure Renegotiation IS supported Compression: NONE Expansion: NONE No ALPN negotiated SSL-Session: Protocol : TLSv1.2 Cipher : AES128-SHA Session-ID: Session-ID-ctx: Master-Key: D504C13BDBC59CDF3B883D1B626FA2B59000754DED57CD77A72F761A52AEED719DA06C100FBA1430BB9D8DECFC7C9307 PSK identity: None PSK identity hint: None SRP username: None Start Time: 1741092949 Timeout : 7200 (sec) Verify return code: 20 (unable to get local issuer certificate) Extended master secret: yes

I’ve developed the Pro Talkie app—a walkie-talkie solution designed to keep you connected with family and friends App Store: https://apps.apple.com/in/app/pro-talkie/id6742051063 Play Store: https://play.google.com/store/apps/details?id=com.protalkie.app While the app works flawlessly on Android and in the foreground on iOS, I’m facing issues with establishing connections when the app is in the background or terminated on iOS. Specifically, I’ve attempted the following: Silent pushes and alert payloads: These are intended to wake the app in the background, but they often fail—notifications may not be received or can be delayed by 20–30 minutes, leading to a poor user experience. VoIP pushes: These reliably wake the app, but they trigger the incoming call UI, which isn’t suitable for a walkie-talkie app that should connect directly without displaying a call screen. I’ve enabled all the necessary background modes (audio, remote notifications, VoIP, background fetch, processing), but the challenge remains. How can I ensure a consistent background connection on iOS without triggering the call UI?

I have a pass type id that expired. I created a CSR in keychain access on my Mac. I uploaded the CSR and generated a new cert. I downloaded the new cert and imported into keychain access. I don't see the associated private key and I cannot export a .p12 certificate. It's possible I started with the wrong key to generate the CSR or maybe I inadvertently deleted key while trying to locate the cert after importing. I'm not sure how to determine which. I do still have the private key from the cert that expired. But, I cannot figure out how to sign a cert again, my only option now is download. I've been searching the forum and while there may be an answer, I may just be looking for the wrong thing. I could use some help if anybody would be so kind.

Hello, We have a Push-to-Talk (PTT) application that is already well established and widely used. Our app has the proper VoIP entitlement, which we are using to wake up the app and establish a WebSocket connection for real-time communication. We are also using CallKit as a supporting mechanism, but not as the primary interaction upon receiving the VoIP Push, since our use case differs from traditional full-duplex VoIP calls. While our implementation works correctly in many cases, we have noticed a consistent issue where, after multiple VoIP Push notifications, the system still delivers the push, but prevents the WebSocket from reconnecting. At this point, all connection attempts return errors such as: • "Software caused connection abort" This issue persists until the app is manually relaunched, after which the behavior resets and repeats. We are aware that VoIP Push was originally designed for full-duplex calls, but since Apple allows its use for other purposes through the entitlement, we would like to understand why this limitation is occurring and how to handle it properly. Questions: 1. Is iOS enforcing stricter background execution rules after multiple VoIP Push events within a short period? 2. Are there any recommended best practices to ensure reliable WebSocket reconnection in this scenario?

Hi team, I'm developing a feature that's collecting the device locations for home security app. We've been following https://developer.apple.com/documentation/corelocation/creating-a-location-push-service-extension apns-push-type set to location. apns-priority set to 5. during testing, we found that the device's notification extension cannot be triggered after device going into lock screen for 10 mins. Wonder should we set the priority to 10? Thanks!

I'm facing an issue delivering VoIP push notifications to user devices. It's pretty random, sometimes notifications are delivered and sometimes not. I've had a call with the user to understand and narrow down the issue, including testing delivery of pushes to their device token via Push Notification Console as described here: https://developer.apple.com/documentation/usernotifications/testing-notifications-using-the-push-notification-console#4181180. I asked a user to use Wi-Fi first and tried delivering around 10 pushes via console and 2 of them were lost while the rest was delivered. I asked a user to use cellular and tried delivering also around 10 pushes and most of them were lost and only few of them were delivered. Production environment was used to deliver pushes hence I cannot see delivery log and so I have no visibility over a reason why push wasn't delivered. I wanted to file a code-level support ticket to get help however I need to supply a sample xcode project which in this particular case doesn't make any sense as I'm using Apple's Push Notification Console tool and it delivers pushes in some cases while doesn't deliver it in other cases. I'm pretty familiar with all potential reasons why push might not be shown on device, including app early crashes, not reporting a call to CallKit etc. => although you never know, I'm pretty sure it's not our case. How can I get support on investigating specific user device token delivery issues like in the case I described above? I have device token and push console records but it's not clear how to get support on that. Thank you!

I am implementing flutter_callkit_incoming for handling call notifications in my Flutter app. However, I am facing an issue where VoIP push notifications are not consistently received when the app is in the background or terminated. According to Apple’s documentation: "On iOS 13.0 and later, if you fail to report a call to CallKit, the system will terminate your app. Repeatedly failing to report calls may cause the system to stop delivering any more VoIP push notifications to your app." I have followed the official installation guide: flutter_callkit_incoming installation and implemented all necessary configurations. However, VoIP notifications sometimes get lost and do not deliver reliably. Here is the payload I am using: { "notification": { "title": "New Alert", "body": "@H is calling you..." }, "android": { "notification": { "channelId": "channel_id", "sound": "sound_name.mp3" } }, "apns": { "payload": { "aps": {} } }, "data": { "title": "New Call", "body": "@H is calling you...", "notificationType": "CALL", "type": "NOTIFICATION", "sound": "sound_name" }, "token": "token" } I expect the call notification to appear even when the app is in the background or killed state. Has anyone encountered this issue and found a solution? Any insights would be greatly appreciated.