App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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App Still in 'Waiting for Review' After 1 Month (Submitted 25/7/2025) – Need Help
My app has been stuck in "Waiting for Review" status since July 25, 2025 (24 days and counting), far exceeding Apple’s typical review timeline. Despite multiple checks, I’ve received no updates or communication from App Review. Is this delay related to a known system issue? How can I escalate this to Apple’s review team? (Email/phone options?) Are there hidden rejections or metadata problems not shown in App Store Connect? Hopefully get help. Best regards!
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Sep ’25
App Store reviews are typically quick, but my Product Page Optimization remains stuck in review
This is my first iOS app release and I’m a bit confused. The initial version was reviewed in under 12 hours (rejected), and the corrected version was approved just as quickly. But my Product Page Optimization with only screenshots has been stuck in “Waiting for Review” for four days. Do these get reviewed only with new versions, or should I just wait it out?
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170
Sep ’25
Still waiting for IAP review
It's been more than a week since the App was validated and published. Yet, the IAP (subscriptions) are still waiting for review. I've sent an email to Apple 5 days ago on the topic and i'm still waitinf or an answer. I have to ship a complete version to my client quickly, can anyone do something, like an admin passing by by any chance ? Or does anyone have a tips/trick to unstuck me ? :') Note : I've tried to send another version with a note saying "please review my IAP", the version got accepted but the IAP are still not reviewed... Thanks in advance, Have a good day.
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151
Sep ’25
TestFlight Beta Build Webhook Events Missing (Shown in WWDC25 but Not available in API/Portal)
I am trying to add webhook subscriptions for TestFlight build processing completion and TestFlight beta build review completion events. These were showcased in the WWDC25 session: https://developer.apple.com/videos/play/wwdc2025/324/ Currently, I am able to receive webhook events for distribution updates, and the corresponding checkmark option is available in the App Store Connect portal. However, there is no checkmark option in the portal to subscribe to beta build-related events. In the video, there is clearly a checkmark option for the beta review event subscription (at 4:55). The current documentation also does not mention beta processing and beta review event subscriptions. It only lists the event types that are visible in the web portal: https://developer.apple.com/documentation/appstoreconnectapi/webhookeventtype When I try to add the BUILD_BETA_DETAIL_EXTERNAL_BETA_STATE_UPDATED event (as shown in the video at 6:10) via the PATCH API request, I get the below error. "errors": [ { "id": "****-****-****-****-*********3851", "status": 409, "code": "ENTITY_ERROR.ATTRIBUTE.TYPE", "title": "An attribute in the provided entity has the wrong type", "detail": "'BUILD_BETA_DETAIL_EXTERNAL_BETA_STATE_UPDATED' is not a valid value for the attribute 'eventTypes/3'.", "expectedValues": [ "APP_STORE_VERSION_APP_VERSION_STATE_UPDATED", "BETA_FEEDBACK_CRASH_SUBMISSION_CREATED", "BETA_FEEDBACK_SCREENSHOT_SUBMISSION_CREATED" ], "source": { "pointer": "/data/attributes/eventTypes/3" } } ] } The App Store Connect web portal also does not provide a checkmark option for subscribing to this event type. My questions are: Are the TestFlight build processing completion and beta build review completion webhook events coming soon, or do they already exist? Are there any other ways to get beta build events apart from polling?
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Aug ’25
api and data collection app stroe connect
I added a feature to my app that retrieves only app settings (no personal data) from my API hosted on Cloudflare Workers. The app does not send, collect, track, or share any user data, and I do not store or process any personal information. Technical details such as IP address, user agent, and device information may be automatically transmitted as part of the internet protocol when the request is made, but my app does not log or use them. Cloudflare may collect this information. Question: Does this count as “data collection” for App Store Connect purposes, or can I select “No Data Collected”?
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393
Aug ’25
Do I need to declare data collection for simple GET requests
Hi, I have an iOS app that only makes GET requests to my own API (hosted on Cloudflare Workers). The app only receives information for its settings (like whether to show a coupon code). It does not send, collect, track, or share any user data, and I do not store or process any personal information. I understand that technical details (like IP address, user-agent, device information, etc.) are automatically sent as part of the internet protocol. Since I don’t log or use this data, I’m unsure if it counts as “data collection.” However, it is possible that Cloudflare collects this information for security purposes and deletes it after some time. Question: In this case, can I select “No data collected” in the App Privacy section of App Store Connect? Thanks!
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Aug ’25
App Store Rejection for Non-Public API usage- "pacga"
Our app was recently rejected during review under the Guideline 2.5.1 - Performance - Software Requirements, with the reason that we’re using a non-public API: "pacga" However, based on our investigation: We are not explicitly calling this API in our code or in any linked frameworks. We ran the suggested checks (strings, otool) on the app binary and included frameworks, and found no private API usage. From what we understand, "pacga" is not an API at all, but an ARM64e instruction (Pointer Authentication Code Generate Address) automatically generated by the compiler for devices with ARM64e support (A12 and newer). This is part of Apple’s Pointer Authentication (PAC) security mechanism introduced in iOS 12. Sharing a few references: https://developer.apple.com/documentation/security/preparing-your-app-to-work-with-pointer-authentication https://www.usenix.org/system/files/usenixsecurity23-cai-zechao.pdf https://clang.llvm.org/docs/PointerAuthentication.html#id9 Given this, we suspect the rejection might be a false positive triggered by the presence of this instruction in the compiled binary rather than actual private API usage. Has anyone else run into a similar rejection recently? If so, how did you resolve it with App Review? Thanks in advance.
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Aug ’25
App Store Connect is unavailable
I tried to use the Connect app this morning and it said a developer account was needed. On the contrary, I am the account holder, which is what the CTA to fix the issue in the app stated to ask for access from. Then I tried to sign in directly on the website and it also didn't respond there. FB19906255 - App Store Connect: Connect app not responding and neither is App Store Connect portal Aug 26, 8:15 AM Central Posting in case others run into this, I have not seen the developer status page report anything yet: https://developer.apple.com/system-status/
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Aug ’25
App rejected due to 3.1.1 - Business - Payments - In-App Purchase
Guideline 3.1.1 - Business - Payments - In-App Purchase, as my app currently allows users to purchase digital content (courses) using an external payment system. I am working to comply with Apple’s requirements by integrating In-App Purchase for all digital content within the app. My app contains approximately 100,000 individual courses, and I am seeking guidance on how to effectively implement In-App Purchase for such a large number of items. Creating 100,000 separate In-App Purchase products in App Store Connect seems impractical due to the scale and potential limitations. I would like to explore feasible solutions, such as: Using a subscription model to provide access to all courses. Creating category-based bundles (e.g., Programming, Design) to group courses. Implementing a dynamic purchase system where users can select specific courses after a single In-App Purchase transaction, managed server-side. Could you please advise on the best approach to manage In-App Purchase for 100,000 individual courses? I am happy to provide additional details about my app’s functionality or work with your team to ensure compliance. Please let me know if a consultation or further documentation is needed to proceed. Looking forward to your guidance. Best regards, Shuvajit Maitra
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Aug ’25
What are some effective tips for boosting app installs and improving App Store ranking?
Should you rely only on organic installs, or would a mix of strategies work better? Isn’t optimizing keywords and refining creatives essential for higher visibility? Would running Apple Search Ads not further amplify reach? And doesn’t encouraging strong reviews ultimately help in improving both ranking and credibility?
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Aug ’25
App Review Rejections
Hello All, It’s been almost a month, and I’m trying to submit my app’s first version, but I keep getting rejections with the reason “App Completeness – No Connectivity.” Here’s the timeline: • Initially, the app was rejected for app completeness. • I scheduled a review appointment, and during that session, the reviewer confirmed the app was working fine. • The reviewer only asked for permission policy changes, which I implemented and resubmitted. • After resubmission, the app was rejected again with the same “App Completeness – No Connectivity” issue. The reviewer in the first session mentioned it might have been a connectivity issue on the device during testing. So, I scheduled another review appointment, but that appointment request was declined. To date, I have made 13 submissions, and 10 were rejected for the same reason. I have also raised multiple appeals, but haven’t received any response. The app works perfectly on multiple devices and iOS versions, and TestFlight testing is successful. Has anyone faced this issue before? How can I resolve this and prevent repeated rejections? Any suggestions would be appreciated. Thank you.
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Aug ’25
Issues in uploading screenshots for iOS app in App Store Connect
We have two sets of screenshot images for 5.5 and 6.5 displays of the iOS app which needs a new version. When I first uploaded the screenshot set for the 6.5 display, it looks all good. Then I uploaded another set for the 5.5 display and headed back to check 6.5 images. I found some of them reported errors IMAGE_TOOL_FAILURE. Then I deleted all 6.5 screenshots, re-uploaded for the 6.5 display again. However, this time 5.5 had errors. It is like a loop. I tried tens of times. And, if I upload 6.5 first, it all looks good. And then I go to another tab, for example, the app information tab and then come back. I also find the images are marked as 'The file has been uploaded and is processing ' .
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Aug ’25
Invalid large app icon with Xcode 26 beta 6
I’m having a bit of trouble uploading my new icon to the App Store Connect. I created it entirely with Icon Composer, but it keeps throwing an error saying it’s an “Invalid large app icon.” The error message says that the large app icon in the asset catalog can’t be transparent or have an alpha channel. I only have one AppIcon in the asset catalog, and I’ve checked the “single size” option, which is set to 1024x1024 for any, dark, or tinted size. In the past, when I used the previous icon with the iOS 18 SDK, I didn’t have any issues uploading it. However, when I created the new icon with Icon Composer and compiled it with Xcode Beta, it broke. I’m a bit confused because the error message suggests that removing transparency is the solution, but the whole point of Icon Composer is to make the icon transparent for the new liquid glass design. I don’t want to remove the cool look that my new transparent icon has. Could you please help me out? I’d really appreciate it. Thanks a bunch!
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Aug ’25
App rejected by App Store Connect with ITMS-90714: Invalid binary
Hi, I am on Mac OS Sequoia 15.5, XCode 16.4 (16F6) Uploading via XCode or Transporter is successful, then binary gets refused by App Store Connect. I have tried: Removing all Other Linker Flags except -ld64 as the app cannot be generated without ld64. My original Other Linker Flags: -all_load -w -Xlinker -no_objc_category_merging -ld64 2. Running xcrun dyld_info -objc Payload/YourApp.app/YourApp | grep "(null)" return nothing. Please, advise what else can I do.
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Aug ’25