When I give Bundle display name with space as "Test Space", I get the app name as "TestSpace". This happens only to one of my project. When I create new project this works fine. What could be the reason for this? How do I solve this?
Hi,I would like to modify App name in the store.If I change it in the app's back office, do I have to change something in the application code or something else ?Thanks for your feedbacksBest regards,
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I'm trying to submit an app but we are not making an iPad version, how can we submit the app without it?Thanks!
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Hello my friends.I have been in a big trouble for about three months. The problem is that, my app has been ready for sale, and I can find it by search my company name in the app store. However, it can not be searched by my app name.If you have ever occurred the same problem, please tell us. Thanks very much.Best regards.
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Hi guys,two apps of mine almost only get 5-star reviews. However, recently a competitor of mine started writing fake reviews in the review sections of these apps to lower the score of my apps and even uses these reviews to tell people that there were better apps out there, with features that match exactly the features of his apps.I contacted Apple about this issue and they deleted one review, that was obviously fake and contained bad language. However, they said they could not do anything about the other fake reviews, because these reviews did not violate their guidelines about App Store reviews. It's obvious that these reviews are faked as well, they even contain sentences like "this app is completely useless, it would need feature A and feature B to be useful." Guess who promotes in his app descriptions, that his apps contain feature A and feature B? So after writing many messages to the Apple support they promised me to investigate this issue. That was a week ago, and nothing happened. This competitor of mine that leaves me these fake reviews is still in the App Store and even more of these reviews appeared in the review sections of my apps.What can I do next? This topic really saddens me and it's quite disappointing that Apple did not do anything so far to protect me from this unfair behaviour of a competitor...Best regards,Rafael
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In the past I have been able to find Apple press kit resources that included images of different devices and logos. I can't find this anymore. The link I bookmarked takes me to the Newsroom.Specifically, I am looking for the iCloud logo this time to use in an app (since you can log into iCloud). Is this an available resource? I've seen it in 3rd party apps like Spark and Airmail.I've found https://developer.apple.com/app-store/marketing/guidelines/#appstore, which has some resources, but no logos and not what I had found before.Thanks,Jesse.
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Hello guys.I have a very easy question for you. I have an ipa file from a custumor and I would like to install it. I have an iPad 4. Gen with iOS 10 and an iPhone 5s with iOS 11. I have no mac, windows 10 only. In the past it was possible to install it via Itunes on the PC but it seems to be not possible any more. Can some one give me some help to install the file?Thank youLeo
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How to contact the App Store team?I didn't find any self-help links and email addresses......
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Last week my company's app passed review and was added to the app store. The name of the app is OneDine, and the company's name is OneDine, LLC. However, searching for the app in the App Store produces very unexpected results. Here are the results for all the search terms I've used:"onedine": This returns a few dozen completely unrelated results (possibly most popular apps). Despite the fact the the search term exactly matches the app and company name, my app is not in this list."one dine": This returns a different set of unrelated apps, many containing the word "dino". My app is still not in these search results."one dining": Now we're getting somewhere. My app is the last of almost two dozen results."o n e dine": This is where it gets weird. My app is the second of two apps returned, the first one being an ad."o.n.e.dine": Weirder still, this now returns my app as the only result.What is going on with Apple's App Store search algorithm!? I understand that they might be filtering out common keywords and that they are searching through millions of apps, but an exact match on both app and company names -- which are unique -- gets ignored? That can't be right.Apple, can this be fixed? Developers, have you encoutered this with your apps, and is there anything I can do with the app listing to remedy this if Apple declines to do anything about it?
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I have released the first version of my app a couple of days ago, and it was available on app store search. I have rolled an update with some bug fixes a day later and the updated version got the status "ready to sale" and was available in app store updates within 6 hours. But the strange thing i have observed is that, the app was only available from the standard link and was not appearing on app store search. People were able to download the app using the link but it wasn't showing up on search (even after using the exact name). Any help would be highly valued and appreciated !PS : when i rolled an update, i changed the keywords and category of the app to more relevant ones.
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In the past few months I get about one person a week who contacts me and tells me that they made an IAP and the money was taken, but they didn't get the functionality. When they do retore it says there is no record of purchase.They send me a screenshot of their recipt. Of course they could fake this, but I am inclined to give the benefit of the doubt.One thing I have noticed is that it is always a PayPal reciept that is sent.Has anyone else noticed anything like this?
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As noted in posts such as these, the App Offload feature in iOS11 is a bit of mystery:https://forums.developer.apple.com/message/260739#260739https://forums.developer.apple.com/message/299354#299354In addition to not completely/definitely understanding what gets maintained when an App is Offloaded, I've also been unable to find any suggestion as what consistitues an "unused" App. For example, would receving (and displaying) remote notifications, or using Location Services on the device count as "usage" that would prevent an App from being offloaded? Or does the App need to enter the foreground before it's considered to have been used?We have an App which is primarily intended to notify users of significant events. These events have a location component, which may be based on current location (using Location Services on the device) or subscribed locations/topics. As a result, the expected usage pattern is tied largely to notifications and location changes, and could leave the App idle for relatively long periods. In this circumstance, should we expect a high(er) likelihood of the App being offloaded when the device is low on space?It would be ideal if there were some specifics on this behaviour, but I'd welcome any antecdotal observations as well.
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The Applicarion has been hosted in Appstore but when i search the name the application is not filtering.But the share link of app store is working ...
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Hi Guys,I have added only 3 certificates & trying to add new for other app I am getting error "Maximum number of certificates generated".How I can resolve this error.Looking forward for response.Regards,
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We received the following message after an app rejection asking us to remove callkit integration due to some ruling on China."From Apple 5. Legal: PreambleGuideline 5.0 - LegalRecently, the Chinese Ministry of Industry and Information Technology (MIIT) requested that CallKit functionality be deactivated in all apps available on the China App Store. During our review, we found that your app currently includes CallKit functionality and has China listed as an available territory in iTunes Connect. Next Steps This app cannot be approved with CallKit functionality active in China. Please make the appropriate changes and resubmit this app for review. If you have already ensured that CallKit functionality is not active in China, you may reply to this message in Resolution Center to confirm. Voice over Internet Protocol (VoIP) call functionality continues to be allowed but can no longer take advantage of CallKit’s intuitive look and feel. CallKit can continue to be used in apps outside of China."The app is currently deployed to multiple countries including China.Removing China from deployed app store or totally removing Callkit is currently out of the option. We are currently apprehensive on the proper implementation on how to disable the feature specifically just for the Chinese region without violating yet another guideline. Does anybody have the same problem or knows an acceptable approach for this?
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Dear Apple,when will Polish localization be available for setting in App Information on iTunesConnect? iOS and OSX are fully localized to Polish, so is the App Store, so surely, if I'm not mistaken, adding a support for another language in App Information should really be simple (perhaps even as simple as adding a new entry in ona database).Right now if you want to support App Information in Polish and English, you have to upload two separate apps (which also means more work for Apple Team). Same goes for many other popular languages (Ukrainian, Hungarian, Slovak, Czech). Its really frustrating.I understand there are priorities, but Polish is spoken by over 40 milion people and Polish customers have greater spending power than for example Greeks (Greek language is supported on iTunes, so that's why I brought it up).Is there at least a time frame?
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On June 4th Apple announced that they are officially supporting so-called “free trials” for non-subscription apps.This is great news for small developers, especially for apps that are more of a considered purchase with prices from $5 on up. Now comes the scary part - how will Apple implement free trials in the App Store. The devil is in the details and there seems to be an uneasiness amongst some developers that Apple is making the process too complicated.This was clearly expressed by Daniel Jalkut in his blog post of last week.He clearly presents the many options and the pros and cons of free-trial mechanics, making his case for streamlining and how users and developers are affected.He opines that the "new" Apple solution falls short of what many developers still hope for: true support for real free trials in the App Store.I hope those that see this post take the time to read his Ersatz Free Trials blog: https://bitsplitting.org/2018/06/06/ersatz-free-trials/Maybe we can start a discussion as to what small independent developers think, want or reject.Thanks
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Hello,I know that Apple has allowed to implement in-app purchases for tipping since last year. I read the guidelines but I'm now sure if I interpret them correctly.For example if you have a photo editing app. After the user has successfully saved the photo that he edited with the app, could it simply show a message like:"Do you like the app? Please leave a tip:" and add different buttons to choose from:"Pay $0,99 tip""Pay $4,99 tip""Pay $9,99 tip""No, thanks"Would that be in compliance with Apple's guidelines?Thank you!
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Guideline 3.1.5 - Business - Payments - CryptocurrenciesYour app facilitates the transmission of a virtual currency but was not submitted by a corresponding exchange or recognized financial institution.Next StepsYour app must be published under a seller name and company name that reflects the Coinveer name. If you have developed this app on behalf of a client, please advise your client to add you to the development team of their Apple Developer account. If your client does not yet have an Apple Developer account, they can enroll in the Apple Developer Programthrough the Apple Developer portal.Note that submitting documentation showing permission to publish this app on behalf of the content owner or institution will not resolve this issue. This app must be submitted under the content owner’s own Apple Developer account.Once created, you cannot change your seller name or company name in App Store Connect. For assistance with changing your company name or seller name, you will need to contact us. Select Membership and Account to request an update to your Apple Developer account information.Since your App Store Connect status is Rejected, a new binary will be required.
I have an app that has been on the App Store since 2008. It’s free with an in app purchase to remove ads— I keep the app updated mainly out of personal interest and loyalty to my users. I have received legal threats ( coming through Apple legal) from another entity that they own the copyright to the name of the app. The developer is a large corporation based out of Europe and clearly their motivation is to drive all apps with a similar name out of the App Store so that searching the App Store by name only returns their app. There is no overlap in what the apps do except they are in the same wide overall category.I have no resources to fight this if it escalates to real legal action but it just irritates me being bullied. It’s not clear to me what role Apple legal plays in this. They seem to act more like an observer than a judge in this situation.Any advice would be welcome on how to deal with this.
