Hello everyone, I am a developer and admin on App Store Connect, and I'm experiencing some issues with my account. Here’s a summary of the situation: Account Email: [Redacted] Team ID: [Redacted] Upon visiting the resources page, I encountered a popup stating: Unable to find a team with the given Team ID to which you belong. Please contact Apple Developer Program Support. When I sought assistance from a account holder, they attempted to log in using the account email but were unable to access it, despite entering the correct credentials multiple times. The login page prompted them to enter the email or phone number and password for the Apple account. Currently, I admin can log into App Store Connect, but the account holder is unable to access their account. We are facing difficulties because the Team ID appears to be disabled or unavailable in Xcode. We still have an Individual Developer subscription, but we intend to upgrade to an Organization level. I submitted a request for "Organization Membership" earlier this month. After contacting Apple support helpline multiple times, we received inconsistent responses, including suggestions to create a new account or contact developer support via email. Our main issues are: The account holder is unable to log in. The Team ID is not functioning. If we cannot continue with the individual account, we are open to using a different email for the account holder, as he handle sensitive information such as verification and payments. I have already submitted my request and am opening this thread in hopes of finding a speedy solution and guidance. I've seen multiple threads on this issue, but none have provided a resolution. Any guidance or suggestions on how to resolve these issues would be greatly appreciated! Thank you!

I'm reaching out to discuss a significant issue related to how iOS handles app login sessions, particularly in the context of MDM (Mobile Device Management) and the Outlook app. In our organization, we use MDM to distribute applications, including Outlook, with certificate-based authentication for BYOD (Bring Your Own Device) devices. This setup allows users to log in seamlessly to their accounts. However, we've encountered a concerning behavior: when a user unenrolls from MDM, which automatically removes the distributed apps and certificates, they can later reinstall the app from the App Store and find themselves automatically logged back into their previous accounts without any authentication prompts. Here’s a detailed breakdown of the situation: Initial Installation: Users enroll their devices in MDM, which installs the necessary apps and certificates on those devices. Session Storage: After the initial login, the app stores the session locally on the device. App Deletion: When users un enroll their devices from MDM, it automatically removes the distributed apps and certificates. Reinstallation: Days or weeks later, when they reinstall the Outlook app from the App Store, they find themselves automatically logged back into their accounts. This behavior raises important concerns: Lack of Authentication: The app retaining user sessions even after deletion allows users to access their accounts without re-authentication, which could lead to potential unauthorized access and undermines the effectiveness of certificate-based authentication and two-factor authentication (2FA). Note: This issue is not limited to Outlook; we've observed similar behavior with many other apps. Need for a Solution - Given the implications of this behavior, we are looking for effective solutions to prevent it. Specifically, we need options within the MDM framework to: Restrict Session Retention: Implement settings that ensure any app deleted via MDM will lose all stored sessions and require re-authentication upon reinstallation. Default Settings for MDM-Distributed Apps: Ideally, this would be a default feature for all apps distributed through MDM, ensuring that user sessions are not retained after app deletion. Has anyone else experienced this issue? Are there any existing settings or workarounds within MDM platforms to mitigate this problem? Your insights and experiences would be invaluable as we navigate this challenge. Thank you!

My apple developer account has been changed to organization information but the app store still shows the individual developer name, how to fix it? please help me

We are doing application assignment to personal iOS devices that are enrolled in MDM via User Enrollment. However, we're experiencing some odd behavior when assigning licenses. We are getting back errors from the devices when doing assignments: code: 12064, domain: MDMErrorDomain, description: Could not retrieve licence for the app with iTunes Store ID 422689480. code: 2605, domain: DeviceManagement.error, description: No licence was found for app "com.google.Gmail". However, we are not seeing license exhaustion on the Apple Business Manager side for our location. We are not clear what would cause the 12064 or 2605 errors. We have tried re-sending the command to install the app, and we have tried un-enrolling devices and re-enrolling, as well as updating the VPP Token for the location. We have gathered sysdiagnoses from affected devices, but it's not clear what causes this. What other causes are there for 12064 and 2605 errors? How can we work around these?

We are trying to publish an app on the public App Store that is intended for internal use by our organization. The app does not have a public registration process—accounts are created internally by our organization's system, and users simply sign in. Apple has rejected the app, suggesting to use private distribution methods like Apple Business Manager or the Apple Developer Enterprise Program. However, we would prefer to distribute the app publicly via the App Store for easier access and updates. Has anyone successfully published a public-facing app without a registration feature where account creation is managed internally? Are there any specific strategies or additional features we should add to meet Apple’s requirements while keeping our internal account creation process? Thank you for your insights!

I am currently working on a Visual Basic .NET project and aim to integrate an internal application with the Apple Business Manager API to access DEP (Device Enrollment Program) device data. Specifically, I would like to request any guidance on the following aspects: Generating a Valid Access Token: I am aware that JSON tokens are required to interact with the API, but I am unsure of the correct procedure to create a valid token for accessing the Apple Business Manager data. How to set permissions for accessing DEP Device Data: What steps do I need to follow to obtain the necessary permissions to read DEP device data from Apple Buiness Manager? Are there specific configurations or approval processes that need to be completed within Apple Developer Account oder Apple Business Manager account (which both uses same Apple ID)? API Endpoints and Documentation to access Business Manager by API: Could you please point me to the relevant APIs and endpoints for interacting with the DEP data? Which web requests to send where? Any documentation that outlines the API structure fur Business Manager access and how and where to obtain access tokens for it. Thanks for any assistance as I stuck here since it is ma first project accessing Apple APIs.

Hello there, I Have an Apple developer enterprise subscription. I need to put my app on app store in order to deliver it by Citrix secure hub it seems to be necessary for me using "volume purchase program". it seems to be necessary connecting citrix store with apple business manager On these premises, I followed docs and went on App Store Connect site, but there is no "my apps" section on the page as I expected, I can find only a unique section "Users and accesses" and two tabs "people" and "integrations" **How can I submit my app? why exactly I'm not seeing the same on different profile? ** here what I see:

Hello, We have filtering logic that is being loaded into PacketTunnelProvider network extension for processing web traffic. The issue we are facing is the 50MB cap is being hit after browsing a few websites and the OS terminates the PacketTunnelProvider. What would be the best way to tackle this problem? A few ideas come to mind and would appreciate any support on them: using IPC (Inter Process Communication) to move the filtering logic back to the main app (if this is possible) we could move the filtering in Filter Control Provider however the limitation on there is that we cannot perform HTTP response modification which is imperative for the workings of the filtering. We have same solution working fine on Android and app is using about 270MB in worst case (however in Android there is no limit to network extension as the VPN provider runs inside the app) The project target market is in excess of 50,000 devices We would appreciate any support on the matter.

Hi Team, We are planning to automate ABM export. We dont want to download export which contains device inventory for example, S/N, IMEI, Reseller ID, etc. Is there any way to automate it or has Apple made their APIs available? Any help would be appreciated. Regards!

This is Saeid from Drion.ai Ag company in Germany. We are s marketing startup and we are developing a marketing platform we need to give opportunity to our users to sign in using Apple ID. I have sent all of the company documents, my ID card, and all documents that we have in our company just to activate the AppID login API and it is nothing after more than 2 months. I had a call from Apple support and she told me to send some documents I did it, but nothing yet. Is this Apple company's suport for developers?!

Hello, The issues we previously identified still need your attention. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Review Environment Submission ID: 00fc9b08-3da8-4b89-8810-740174730062 Review date: April 21, 2024 Version reviewed: 1.0 Guideline 3.2.1 - Business - Other Business Model Issues - Acceptable Your app provides financial services but does not meet all the requirements for apps providing these services. Specifically: The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, your app must be published under a seller name and company name that reflects the Askmefund name. The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. These requirements give App Store users confidence that apps offering financial services are qualified to provide these services and will responsibly manage their data. Please provide ownership documentation or modify the vendor seller name. Please Help me.