Hello everyone, I want to remove subscriptions from review to publish my app without any subscriptions. But I'm unable to do so - they are stuck in "in review" status and I can't change it. What should I do?

Hello everyone, There's an issue that has been driving me and my team mad for almost a month. Our subscriptions work properly in a sandbox mode, when we're testing on our own devices. However, every time we send them to review, we receive a rejection - apparently, the subscriptions don't work at all for the reviewers. I'm pretty confident that we set up everything properly in App Store Connect as it's not our first time. We sent the subscriptions to review as well and they're now stuck in the "in review" state, even though the app submission itself gets rejected over and over. I'm unsure what to do here because we've been going back and forth with this for several weeks, and I don't know how to debug it given that everything works properly on our side. We had a call with an Apple representative and he advised to create a topic here. I'm attaching two screenshots - one from our sandbox testing, the other from the App Reviewers team rejection. I'm hoping that your answers can shed a light on what's going on here and how we can fix it. Thanks!

Hello, I’m facing an issue with auto-renewable subscriptions in my React Native iOS app using react-native-iap. Before App Store approval, everything worked perfectly — I could test in-app purchases and subscriptions locally on my iPhone through Xcode using a development build and sandbox tester. After the app was approved and released on the App Store, I needed to make some updates. Now, when I build and run the same project again through Xcode (Debug, development-signed) on my iPhone, the subscriptions no longer load. The same product IDs are approved and live in App Store Connect. The live version on the App Store works fine (subscriptions load and process successfully). But on the local Xcode build, getSubscriptions() returns invalid product identifiers or an empty list. No changes were made to the bundle ID or product IDs The build is signed with an Apple Development certificate and uses the same team and bundle identifier as the published app. “In-App Purchase” capability is enabled. I’ve also tried deleting the app, rebooting the device, and re-logging into a sandbox tester account, but the issue persists. It looks like the sandbox environment no longer works for the app after its first App Store release. Has anyone experienced this issue where the same approved app’s IAPs work in production but fail to load in sandbox/dev builds through Xcode after release? Any guidance on re-enabling sandbox testing for updates would be greatly appreciated. Environment: Xcode 26.0.1 React Native with react-native-iap Auto-renewable subscriptions (3 SKUs) Thank you!

Hi everyone, I am experiencing an issue with App Store Connect and subscriptions. My app (Couple Organizer, App ID: 6748842796) already has an approved subscription group (Premium Plans) with Monthly and Yearly Premium options. Version 1.0.0 is live in the App Store, subscriptions are working. But - When preparing version 1.1.0 for submission the “In-App Purchases and Subscriptions” section is not visible on the submission page so I am unable to attach them to the new version of the app. I tried removing the build from review and re-adding another one but the section still does not appear. Subscriptions show status approved and ready for sale . My questions: Are subscriptions automatically carried forward to new app versions once approved in the first release? Or is there a step I’m missing to explicitly attach them again in every new version? Is this the expected behavior, or is it a bug in App Store Connect UI? Screenshots available if needed. Any advice would be appreciated!

Hello Apple App Review Team, I’m developing a sound streaming app that offers two subscription plans — a monthly and a yearly plan — both managed through auto-renewable subscriptions. We’re planning to introduce a sharing feature for users who purchase the yearly subscription: When a user purchases a 1-year subscription, they can share access with up to 3 friends or family members. Each of those invited users should receive 1 month of premium access for free, without needing to purchase the subscription themselves. These invited users may be on different platforms (iOS and Android). The access would be managed and tracked through our secure backend, not through in-app purchase or Apple’s subscription offers, but purely as a limited-time promotional benefit tied to the original subscriber’s active plan. We want to ensure this feature fully complies with Apple’s App Store Review Guidelines — especially sections 3.1.1 (In-App Purchase) and 3.1.3 (Multiplatform and Reader Apps). Could you please clarify: Whether this “shareable trial access” (3 × 1-month benefit) is permitted if it’s granted and controlled via our backend system, only for users whose friends have an active 1-year subscription? If not, is there any recommended or approved mechanism — such as subscription offers, custom codes, or Family Sharing APIs — that can be used to enable this cross-platform (iOS + Android) sharing model? Would this model be compliant if all premium access is temporary, clearly marked as “promotional access,” and automatically expires after 1 month? We want to strictly follow Apple’s policies and avoid any unintended IAP violations. Your guidance will help us design this feature correctly. Thank you very much for your time and support. Best regards, Dev Zaveri

We've been approved for the Advanced Commerce API. After receiving the approval, we completed the initial setup requirements (submitted a generic product ID and shared our subscriptions page deep link). When testing the Migrate Subscription to Advanced Commerce endpoint in the sandbox, we receive a 5000000 error. What could be the reason/s for it? There is no information, and the API call we make includes all required parameters. Could it be related to the fact that our new generic product ID status is "Missing Metadata"? Is there a way to understand what the issue is on Apple's side?

We got Advanced Commerce API and the generic product identifiers approved. When I was try to migrate a sandbox subscription to ACA enabled subscription I hit an error Request payload (Hid some info but the requestReferenceId is the real) { "descriptors": { "description": "Migrated", "displayName": "Migration" }, "items": [ { "sku": "product_1mo_999", "description": "description", "displayName": "Product" } ], "requestInfo": { "requestReferenceId": "3b0b8e67-d8a0-45f4-8f6d-06bffa9a2c08" }, "storefront": "USA", "targetProductId": "com.company.generic.subscription", "taxCode": "C003-00-1" } Response { "errorCode": 5000000, "errorMessage": "An unknown error occurred." }

Greetings! QUESTION: Is there any way to request expedited review of an in-app purchase? BACKGROUND: App Review approved our app yesterday, and I released it from the Connect app on iOS while on the go. Only when at home later logged into App Store Connect from the browser, did I realize that our In-App Purchases were still In Review. ISSUE: Users get the "no products found" error on our paywall, based on the fact the IAPs are not yet approved! Apple ID: 6742640564 URL: https://apps.apple.com/us/app/nophone-digital-detox/id6742640564

Hi everyone, I’m encountering an issue with my in-app subscriptions setup. When I test using the StoreKit configuration file in Xcode, everything works correctly — the subscriptions are fetched and I can simulate purchases without any issues. However, when I switch to the Sandbox or Production environment, my app fails to fetch the available products from Apple’s servers. The call to fetchProducts (from the expo-iap library) returns an empty array. Here’s some context about my setup: Framework: React Native (Expo Bare Workflow) Library: expo-iap Products: Auto-renewable subscriptions StoreKit Configuration: Synced with App Store Connect Status: Subscription Plans are approved in App Store Connect I’ve verified the following: The product identifiers in code match exactly with those in App Store Connect. The app is signed with the correct bundle ID. I’m testing with a Sandbox account (logged in via Settings -> Developer -> Sandbox Tester Account). Despite this, the response from Apple’s servers still contains an empty array. Has anyone experienced something similar with expo-iap or in general when moving from StoreKit configuration to Sandbox/Production? Any suggestions on what else I could check or common pitfalls I might be missing? Thanks in advance!

Hello, I added new In-App Purchase into my app, it was approved on 2nd of Oct but now 7th of Oct I still cannot see it in the list of products coming from Store. I already have 2 subscriptions and 1 In-App purchase in my app, but the new In-App purchase is still not coming from the store in available products. What could cause this?

Hi, I’m running into a persistent error while implementing StoreKit 2 renewable subscriptions in my SwiftUI app. Context I have a two-screen flow: Screen 1: user selects a subscription plan (monthly / yearly). Screen 2: user fills out personal information and taps Subscribe that triggers the purchase function. On first launch or the first couple of purchases (on both Storekit's local and Sandbox testing), everything works fine. The App Store popup appears, the purchase goes through, and I get the transaction result. But after a few runs (3rd or 4th purchase attempt onward), my app crashes the moment the App Store purchase popup appears. Error Logs When the crash happens, the console shows: `unable to close due to unfinalized statements or unfinished backups BUG IN CLIENT OF libsqlite3.dylib: database integrity compromised by API violation: vnode unlinked while in use: /private/var/mobile/Containers/Data/Application/D8D97A11-DF06-4EF2-AC55-138C4739A167/Library/d6d2e85a60f0480c4c17834eeb827a14_MPDB.sqlite invalidated open fd: 21 (0x11) BUG IN CLIENT OF libsqlite3.dylib: database integrity compromised by API violation: vnode unlinked while in use: ...` Observations The error only shows after some time maybe due to multiple transactions and switching between plans for the same user, not on the very first purchases. If I land on the purchase screen immediately after app launch, the purchase works. But if I wait a while before navigating to the purchase screen, the popup causes the app to crash. I’m not using Core Data or my own SQLite database at all - so I assume this DB (MPDB.sqlite) is StoreKit’s internal persistence. Things I’ve tried so far Cleaning StoreKit caches: rm -rf ~/Library/Developer/CoreSimulator/Devices/*/data/Container s/Data/Application/*/Library/Caches/storekit Rebuilding from scratch, cleaning build folder. Switching between sandbox accounts, signing out/in again. Added await transaction.finish() after verified purchases. Added cleanup for unfinished transactions at app launch: for await result in Transaction.unfinished { if case .verified(let transaction) = result { await transaction.finish() } } Tried both StoreKit Configuration file and sandbox environment but issue persists in both. Questions Is this error StoreKit-specific (internal SQLite DB corruption) or something wrong in my implementation? Why would it only appear after a few runs / with a delay before navigating to the purchase screen? Am I missing something else in handling StoreKit 2 transactions? Screenshots of the errors are attached for context. Any insights would be really appreciated...I’m stuck because I can’t tell if this is an Apple bug with StoreKit 2 or something I’ve overlooked in my code. Specs: Xcode 16.4 Build version 16F6 iOS version: 18.6.2

I coded my mobile app using Cursor and have recently been building and submitting for TestFlight using XCode version 16.1. I am testing using my Iphone via the downloaded build from TestFlight. My onboarding flow goes smoothly, but when I reach the checkout page I receive an error that says "Error Loading Products". When I select "OK" and then try to click one of my available products I receive another error that says "Products Not Available". I am signed out of my main Apple ID and signed into a Sandbox user that is valid. I have all of my application agreements signed and valid. I believe everything is configured properly, but I have been receiving purchase errors for the past week with no progress. I had one semi-successful attempt where the Apple payment screen appeared, but have not had that since. Even on that attempt, there was a payment failure afterwards as well. Any help would be greatly appreciated. I would like to get a build submitted for app store review as soon as possible. I've attached screenshots to this ticket showing the error messages in more detail.

I tested a subscription with my developer account, it never charges but at the same time I can't cancel it anymore. It does not appear in the list of my official purchsed subscriptions. I tried to login to the sandbox with my developer account, but then when I click on "Manage" I just keep getting the error "Can't connect - retry". I have already tried to logout from all the services, App store, etc. and re-login, nothing worked. Is there anything I can do? Thanks in advance to anyone who can give any tips.

Hello, We’re experiencing a blocking production issue with our new in-app subscriptions and would appreciate guidance. Our latest app version was approved and is live on the App Store, but the new subscriptions we submitted with it are still stuck in “Waiting for Review”. They’ve been in this state for about two months, and purchases in production fail with an error. I already sent an email, but I haven’t received any response. Yesterday,I uploaded a new version of our app and was approved. I had hoped that submitting another version might resolve the issue, but unfortunately the subscriptions are still not active. This is extremely frustrating since users cannot purchase or upgrade. Has anyone experienced this before? What should we do next to get these subscriptions approved? Thanks in advance.

I tried to apply a promotional offer to a subscribed user. When I tested it in the Sandbox environment, it did not show the promotional payment popup but returned a “restored” status. However, when I tested it in the Xcode environment, it correctly displayed the payment popup, but after I tapped the Subscribe button, it showed an “Unable to Purchase” popup like this: And in the console I could see this error: Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Server Error The server encountered an error" UserInfo={AMSURL=http://localhost:56862/WebObjects/MZBuy.woa/wa/inAppBuy, AMSDescription=Server Error, NSDebugDescription=Server Error The server encountered an error, AMSServerErrorCode=3903, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; dialog = { defaultButton = ok; explanation = "Contact the developer for more information.\n\n[Environment: Xcode]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Unable to Purchase"; okButtonString = OK; }; dsid = 17322632127; failureType = 3903; jingleAction = inAppBuy; jingleDocType = inAppSuccess; pings = ( ); }, AMSFailureReason=The server encountered an error} Could someone help me resolve this issue? I’ve been struggling with it for two days and feeling exhausted...

Our app (Bundle ID: org.grapplermobileapp) has the In-App Purchase capability enabled in the Apple Developer portal (checkbox is grayed out and checked). However, any new App Store provisioning profile we create for this App ID is missing the entitlement: com.apple.developer.in-app-purchase We confirmed this by inspecting the .mobileprovision file directly. As a result, all iOS builds fail with the error: Provisioning profile doesn't include the com.apple.developer.in-app-purchase entitlement Steps we've already taken: Deleted and re-created provisioning profiles (both automatic via Expo/EAS and manual in Developer portal). Uploaded the profile manually into EAS and rebuilt. Verified the entitlement is missing by searching the .mobileprovision file. Opened a support case (#102688824691). Apple Developer Support escalated, but then replied that In-App Purchase is a capability and not an entitlement, and directed me to the forums. So we’re stuck. The App ID shows IAP enabled, but profiles never include the entitlement, and builds cannot proceed. Has anyone seen this issue where Apple’s system fails to embed com.apple.developer.in-app-purchase into profiles? If so, how was it resolved?

Hello, I would like to ask for your opinion on whether the following in-app purchase (IAP) specifications would comply with the App Store Review Guidelines. ■ App Overview ・The app allows users to create a “Family Group” by inviting other family members to join. ・The app provides brain-training games. The game itself is displayed via WebView. ・All purchases use in-app purchase (IAP) only. No external payments or links are provided. ■ Purchase Types (2 models) ① Group Unlimited Plan ・If one member of a family group purchases this plan, all members of the same group can play the games without limits for a certain period. ・This is based on the app’s own group-sharing mechanism, not Apple’s “Family Sharing.” We will clearly state this in the UI to avoid confusion. ② Ticket System (Consumable) ・One user in the group purchases game-play tickets. ・Other members of the same group can also consume those tickets to play. ・Tickets are only shared and consumed within the app’s family group. They cannot be transferred, resold, or moved outside the app. ■ Points to Confirm A. For model ①: Is it acceptable under the guidelines to grant access to the entire group when one member purchases the plan (via the app’s own group logic)? B. For model ②: Is it acceptable to allow consumable tickets to be shared and consumed within the group? (I understand that Apple’s official “Family Sharing” does not allow sharing of consumables. This would be strictly our own in-app sharing logic.) If anyone has experience or insights regarding whether such designs are allowed under the guidelines, I would greatly appreciate your advice.

Hello, I would like to ask for your opinion on whether the following in-app purchase (IAP) specifications would comply with the App Store Review Guidelines. ■ App Overview ・The app allows users to create a “Family Group” by inviting other family members to join. ・The app provides brain-training games. The game itself is displayed via WebView. ・All purchases use in-app purchase (IAP) only. No external payments or links are provided. ■ Purchase Types (2 models) ① Group Unlimited Plan ・If one member of a family group purchases this plan, all members of the same group can play the games without limits for a certain period. ・This is based on the app’s own group-sharing mechanism, not Apple’s “Family Sharing.” We will clearly state this in the UI to avoid confusion. ② Ticket System (Consumable) ・One user in the group purchases game-play tickets. ・Other members of the same group can also consume those tickets to play. ・Tickets are only shared and consumed within the app’s family group. They cannot be transferred, resold, or moved outside the app. ■ Points to Confirm A. For model ①: Is it acceptable under the guidelines to grant access to the entire group when one member purchases the plan (via the app’s own group logic)? B. For model ②: Is it acceptable to allow consumable tickets to be shared and consumed within the group? (I understand that Apple’s official “Family Sharing” does not allow sharing of consumables. This would be strictly our own in-app sharing logic.) If anyone has experience or insights regarding whether such designs are allowed under the guidelines, I would greatly appreciate your advice.

I don't know I keep getting rejected for the same thing. My guy won't tell me what's wrong with it. He just keeps sending me the same screenshot and I just don't see what's wrong with it so here I am can somebody please look at this and tell me what you see do you see what's wrong with this so that I can correct it and submit it for the fifth time and hoping I get rejected.

We are developing an app which has an In App Purchase for subscription, we have the application in tesflight, and the subscription is done through apple developers account in the app store, now we are trying to cancel the subscription, we just keep getting an error message in app store stating "your request is temporarily unable to be processed". we need to cancel this subscription for us to test our application properly. any help on this would be appreciated.