Apple Search Ads

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Help potential customers discover your app on the App Store with Apple Search Ads.

Posts under Apple Search Ads tag

170 Posts

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Apple Search Ads Api Error: UNAUTHORIZED: Invalid cert. cert null
Hi guys. I am using apple search ads api v4 to get my team's reports. I received clientId, teamId, keyId, privateKey from my leader and successfully got the access token, but when using that access token to get the campaign report, I get the 401 error: UNAUTHORIZED: invalid cert, cert null. Does anyone have any tips for this? Thanks for your help!
3
0
3k
Jun ’23
How to speak to a real person about an App Store / Search Ads Scam?
My app was originally #1 in most countries for its main search keyword. It is now 20+ even using search ads. I have accidentally discovered a huge App Store scam where a developer can cheaply destroy any other app's ranking. I can also show I have been a victim. Howe can I speak to a real person to discuss this? Obviously it would be a bad idea to post it here. I seem to get semi "automated" responses when I use contact us.
3
0
1.1k
Jun ’23
Proof that Search Ads does not work.
My app can't get above a 7 year old abandoned app with a 3 star rating, with Search Ads targetting "Chess". My app has a closer match to the keyword "chess". I have spent $1000s but am 20th for "chess" way behind lower rated apps. I'm getting around 60% conversion and lots of impressions. Apple have told me to spend more. My app is regularly updated. The other has not been updated in 7 years. My app is surely a closer match to the keyword I am paying for? My app earned over $1M. The other app looks like it hasn't done great.
0
0
862
Jun ’23
Cannot sign up for Search Ads - Error message "Please correct the errors below before you proceed."
I've been experiencing this ongoing problem since I first tried to sign up two weeks ago for Search Ads via the online form at https://app.searchads.apple.com/cm/basic/app/signup (Basic) or https://app.searchads.apple.com/cm/app/signup (Advanced). I fill out the form and hit submit and it gives me the following error message "Please correct the errors below before you proceed." There are no form errors I can identify. I've tried multiple devices and browsers but get the same message. I've reached out to Apple Support helpline and developer support email but so far no one has been able to help me. If it's a problem with the online form itself, I would think the .com team would be the best contact but no one at Apple has been able to track down any contact info. Has anyone else experienced this issue? Thanks in advance.
4
3
1.2k
Jun ’23
Even when paying for search ads the App Store still seems rigged.
Here's my app with real reviews which is running a search campaign with the keyword "chess". My app is called chess so why can't I get ahead of a 3 star app with 18 reviews. Mine has 1000s of reviews and is rated 4.5 stars. It's like there is a lead brick attached to mine and surely the whole point of search ads is to improve keyword search. I don't want to waste money on search ads if it doesn't work, but why is my app below that one anyway?
0
0
991
Jun ’23
Can´t create a Apple Search ADS profile
I am trying to create a profile in apple search ads to promote my applications but when I fill in the form the error "correct the following errors before continuing" appears in red but no error in the form is highlighted in red. I've been like this for several days, I've tried from different IPS and browsers, I can't contact the Search ADS technical service because I can't create the account. Does anyone know how it can be solved?
1
1
770
May ’23
Calling the Apple Search Ads API
I see that I have the correct GET request in Python. headers = { 'Authorization': f'Bearer {access_token}', 'X-AP-Context': f'orgId={orgId}', } r = requests.get('https://api.searchads.apple.com/api/v4/campaigns', headers=headers) curl_data = r.json() r The response of the above is a 200, all good. I've confirmed using acls, GET request to https://api.searchads.apple.com/api/v4/acls, that I have 'API Read Only' roleName. When I attempt to use the sample code, with a small modification for 'true' to 'True', as Python requires it capitalized. Sample code is from Apple, as Payload Example 2, on this docs page. Here is the code explicitly, using same headers as above: # Payload Example 2: Get Campaign-Level Reports data = \ { "startTime": "2021-11-08", "endTime": "2021-11-09", "selector": { "orderBy": [{ "field": "billingEvent", "sortOrder": "DESCENDING" }], "conditions": [{ "field": "billingEvent", "operator": "IN", "values": [ "IMPRESSIONS", "TAPS" ] }], "pagination": { "offset": 0, "limit": 34 } }, "timeZone": "UTC", "returnRecordsWithNoMetrics": False, "returnRowTotals": True, "returnGrandTotals": True } # making call url = 'https://api.searchads.apple.com/api/v4/campaigns' r = requests.post(url=url, data=data, headers=headers) r Here I get a 415 response. What is my error? Thanks in advance for any help. Yours, Michael
1
0
2.3k
Apr ’23
Apple Search Ads and App Store Connect
Hello there, I am running an Apple Search Ads campaign and am wondering whether these anorganic downloads generated from this campaign are included on App Store Connect. You have two different places in App Store Connect where you can find Download / App Unit informations: Analytics and Trends. Question: Are Search Ads campaign downloads included in these two spots, or just in one of them or in none of them? Thanks a lot for your help!
1
0
1.4k
Apr ’23
Discrepancy between ad-level report data and customer provided data
Hi everyone! Our customer reported us about discrepancy between data from API and Apple search platform data. Here is csv file with platform data We make the following requests: POST https://api.searchads.apple.com/api/v4/reports/campaigns/909902546/ads with the following body: {"startTime":"2021-10-01","endTime":"2022-01-31","selector":{"orderBy":[{"field":"adGroupId","sortOrder":"ASCENDING"}],"pagination":{"offset":0,"limit":1000}},"timeZone":"UTC","returnRowTotals":true,"returnRecordsWithNoMetrics":false} However we get empty result. If we change parameter value "returnRecordsWithNoMetrics" to true, we will get zero values but platform shows another values . How could we fix this discrepancy?
0
0
908
Apr ’23
Apple Search Ads API support for 'basic' version
Hi, I was looking through the APIs, specifically for Apple Search Ads and saw that there seems to be an API available for this but I can't work out if you can get data from Search Ads Basic or if it's just for Search Ads Advanced. Does anyone know if this API exposes data from the basic version of ASA or is it just for data held within the advanced version? Documentation: https://developer.apple.com/documentation/apple_search_ads Thanks
2
0
1.3k
Mar ’23
Tracking in app actions in Apple Search Ads
We have are working with a client that is interested if there is a possibility to track in app actions in apple search ads. We obviously get installs as default. But is there a way to track in app events(like sign up etc.) and send them back to apple search ads? I have seen some articles indicating that this is possible if you use the search ads attribution API. Anyone who has any experience on this topic? ad Thanks in advance!
1
1
2.9k
Mar ’23
Help "App not eligible for Search Ads"
Hi,I have been running an app campain with search ads for 2 weeks now. Now things turned to be interesting. However today I realized that apple made my app "... not eligible for Search Ads". What the **** is this ? Does anybody here have experience with that ? How cope with it and what to do to get back into business ?Any comments are highly appreciated.ThanksChrisp.s. Yes, I have read the compliance rules for search ads and I do not violate them !
4
0
4.5k
Mar ’23
How to delete campaign group?
I have created a campaign group and then realized that was not what I meant — I was hoping I could add existing campaigns to a group and use this group to view only those campaigns in my dashboard. How do I go about deleting this empty campaign group and is there a way to achieve what I'd intended? TIA.
6
5
4.7k
Mar ’23
Search Adds Basic - Campaign of promoted subscriptions and non-consumer in-App purchases ?
Hello, I have a free app with monthly and yearly auto-renewable subscription as well as with a Lifetime one-time purchase (non-consumable). These subscriptions are promoted on the App-Store. I understand that Search Ads Basic is currently more useful for paid Apps as we only pay for app downloads. The app revenue sells offset the campaign prices. Search Ads Basic is too expensive for my free app as the percentage of users purchasing in-app purchases is too low compared to app downloads. Search Ads Advanced is also too expensive for my app as pricing campaign is based on cost-per-tap. So I would like to know if there is a way to manage Search Ads Basic campaigns also for promoted in-app subscriptions and/or for non-consumable in-app purchases. Like for paid apps, the idea is to offset the campaign prices with in-app purchase sells. Many thanks for your help Have a good day
0
0
757
Mar ’23
search ads white screen / login problems
HelloI get a blank screen when trying to login in Search Ads.When I could login it took 3 times.1) it said my session had expired2) it presents a blank screen3) then I could loginBut today I can't login at all.I can login to my App Store Connect account ok.RegardsPeter
Replies
11
Boosts
1
Views
6.5k
Activity
Jul ’23
Apple Search Ads Api Error: UNAUTHORIZED: Invalid cert. cert null
Hi guys. I am using apple search ads api v4 to get my team's reports. I received clientId, teamId, keyId, privateKey from my leader and successfully got the access token, but when using that access token to get the campaign report, I get the 401 error: UNAUTHORIZED: invalid cert, cert null. Does anyone have any tips for this? Thanks for your help!
Replies
3
Boosts
0
Views
3k
Activity
Jun ’23
Search ads basic - no impressions / installs yet
Hi everyone, Any ideas why my ads don't generate any results? App priced at $4.99, ad set to maximum CPI $3.50, been at zero clicks/installs for almost two weeks. Thank you in advance A.
Replies
3
Boosts
0
Views
1.2k
Activity
Jun ’23
How to speak to a real person about an App Store / Search Ads Scam?
My app was originally #1 in most countries for its main search keyword. It is now 20+ even using search ads. I have accidentally discovered a huge App Store scam where a developer can cheaply destroy any other app's ranking. I can also show I have been a victim. Howe can I speak to a real person to discuss this? Obviously it would be a bad idea to post it here. I seem to get semi "automated" responses when I use contact us.
Replies
3
Boosts
0
Views
1.1k
Activity
Jun ’23
How to differentiate apple search ads installs from organic installs in Analytics?
Hi, I have been running Apple search ads, and I noticed that Apple analytics is not differentiating Search ad installs from organic installs. Can we do this?
Replies
2
Boosts
0
Views
3.6k
Activity
Jun ’23
Proof that Search Ads does not work.
My app can't get above a 7 year old abandoned app with a 3 star rating, with Search Ads targetting "Chess". My app has a closer match to the keyword "chess". I have spent $1000s but am 20th for "chess" way behind lower rated apps. I'm getting around 60% conversion and lots of impressions. Apple have told me to spend more. My app is regularly updated. The other has not been updated in 7 years. My app is surely a closer match to the keyword I am paying for? My app earned over $1M. The other app looks like it hasn't done great.
Replies
0
Boosts
0
Views
862
Activity
Jun ’23
Cannot sign up for Search Ads - Error message "Please correct the errors below before you proceed."
I've been experiencing this ongoing problem since I first tried to sign up two weeks ago for Search Ads via the online form at https://app.searchads.apple.com/cm/basic/app/signup (Basic) or https://app.searchads.apple.com/cm/app/signup (Advanced). I fill out the form and hit submit and it gives me the following error message "Please correct the errors below before you proceed." There are no form errors I can identify. I've tried multiple devices and browsers but get the same message. I've reached out to Apple Support helpline and developer support email but so far no one has been able to help me. If it's a problem with the online form itself, I would think the .com team would be the best contact but no one at Apple has been able to track down any contact info. Has anyone else experienced this issue? Thanks in advance.
Replies
4
Boosts
3
Views
1.2k
Activity
Jun ’23
Even when paying for search ads the App Store still seems rigged.
Here's my app with real reviews which is running a search campaign with the keyword "chess". My app is called chess so why can't I get ahead of a 3 star app with 18 reviews. Mine has 1000s of reviews and is rated 4.5 stars. It's like there is a lead brick attached to mine and surely the whole point of search ads is to improve keyword search. I don't want to waste money on search ads if it doesn't work, but why is my app below that one anyway?
Replies
0
Boosts
0
Views
991
Activity
Jun ’23
Can´t create a Apple Search ADS profile
I am trying to create a profile in apple search ads to promote my applications but when I fill in the form the error "correct the following errors before continuing" appears in red but no error in the form is highlighted in red. I've been like this for several days, I've tried from different IPS and browsers, I can't contact the Search ADS technical service because I can't create the account. Does anyone know how it can be solved?
Replies
1
Boosts
1
Views
770
Activity
May ’23
Custom product page incompatible
I am trying to create ad for "Today Tab". My custom product page is approved. However, when I select it for search ads, inside a Today tab campaign, the ad doesn't run. Instead this message is shown: "Custom product page incompatible" Any hint on how to resolve this?
Replies
2
Boosts
0
Views
1.2k
Activity
May ’23
Calling the Apple Search Ads API
I see that I have the correct GET request in Python. headers = { 'Authorization': f'Bearer {access_token}', 'X-AP-Context': f'orgId={orgId}', } r = requests.get('https://api.searchads.apple.com/api/v4/campaigns', headers=headers) curl_data = r.json() r The response of the above is a 200, all good. I've confirmed using acls, GET request to https://api.searchads.apple.com/api/v4/acls, that I have 'API Read Only' roleName. When I attempt to use the sample code, with a small modification for 'true' to 'True', as Python requires it capitalized. Sample code is from Apple, as Payload Example 2, on this docs page. Here is the code explicitly, using same headers as above: # Payload Example 2: Get Campaign-Level Reports data = \ { "startTime": "2021-11-08", "endTime": "2021-11-09", "selector": { "orderBy": [{ "field": "billingEvent", "sortOrder": "DESCENDING" }], "conditions": [{ "field": "billingEvent", "operator": "IN", "values": [ "IMPRESSIONS", "TAPS" ] }], "pagination": { "offset": 0, "limit": 34 } }, "timeZone": "UTC", "returnRecordsWithNoMetrics": False, "returnRowTotals": True, "returnGrandTotals": True } # making call url = 'https://api.searchads.apple.com/api/v4/campaigns' r = requests.post(url=url, data=data, headers=headers) r Here I get a 415 response. What is my error? Thanks in advance for any help. Yours, Michael
Replies
1
Boosts
0
Views
2.3k
Activity
Apr ’23
api-adservice api server is down
Hello, I found the delay or refused result for api-adservice.apple.com server end-point. Is there any problem on that api service???
Replies
3
Boosts
1
Views
1.1k
Activity
Apr ’23
Apple Search Ads and App Store Connect
Hello there, I am running an Apple Search Ads campaign and am wondering whether these anorganic downloads generated from this campaign are included on App Store Connect. You have two different places in App Store Connect where you can find Download / App Unit informations: Analytics and Trends. Question: Are Search Ads campaign downloads included in these two spots, or just in one of them or in none of them? Thanks a lot for your help!
Replies
1
Boosts
0
Views
1.4k
Activity
Apr ’23
Discrepancy between ad-level report data and customer provided data
Hi everyone! Our customer reported us about discrepancy between data from API and Apple search platform data. Here is csv file with platform data We make the following requests: POST https://api.searchads.apple.com/api/v4/reports/campaigns/909902546/ads with the following body: {"startTime":"2021-10-01","endTime":"2022-01-31","selector":{"orderBy":[{"field":"adGroupId","sortOrder":"ASCENDING"}],"pagination":{"offset":0,"limit":1000}},"timeZone":"UTC","returnRowTotals":true,"returnRecordsWithNoMetrics":false} However we get empty result. If we change parameter value "returnRecordsWithNoMetrics" to true, we will get zero values but platform shows another values . How could we fix this discrepancy?
Replies
0
Boosts
0
Views
908
Activity
Apr ’23
Apple Search Ads API support for 'basic' version
Hi, I was looking through the APIs, specifically for Apple Search Ads and saw that there seems to be an API available for this but I can't work out if you can get data from Search Ads Basic or if it's just for Search Ads Advanced. Does anyone know if this API exposes data from the basic version of ASA or is it just for data held within the advanced version? Documentation: https://developer.apple.com/documentation/apple_search_ads Thanks
Replies
2
Boosts
0
Views
1.3k
Activity
Mar ’23
Tracking in app actions in Apple Search Ads
We have are working with a client that is interested if there is a possibility to track in app actions in apple search ads. We obviously get installs as default. But is there a way to track in app events(like sign up etc.) and send them back to apple search ads? I have seen some articles indicating that this is possible if you use the search ads attribution API. Anyone who has any experience on this topic? ad Thanks in advance!
Replies
1
Boosts
1
Views
2.9k
Activity
Mar ’23
Help "App not eligible for Search Ads"
Hi,I have been running an app campain with search ads for 2 weeks now. Now things turned to be interesting. However today I realized that apple made my app "... not eligible for Search Ads". What the **** is this ? Does anybody here have experience with that ? How cope with it and what to do to get back into business ?Any comments are highly appreciated.ThanksChrisp.s. Yes, I have read the compliance rules for search ads and I do not violate them !
Replies
4
Boosts
0
Views
4.5k
Activity
Mar ’23
How to delete campaign group?
I have created a campaign group and then realized that was not what I meant — I was hoping I could add existing campaigns to a group and use this group to view only those campaigns in my dashboard. How do I go about deleting this empty campaign group and is there a way to achieve what I'd intended? TIA.
Replies
6
Boosts
5
Views
4.7k
Activity
Mar ’23
Search Adds Basic - Campaign of promoted subscriptions and non-consumer in-App purchases ?
Hello, I have a free app with monthly and yearly auto-renewable subscription as well as with a Lifetime one-time purchase (non-consumable). These subscriptions are promoted on the App-Store. I understand that Search Ads Basic is currently more useful for paid Apps as we only pay for app downloads. The app revenue sells offset the campaign prices. Search Ads Basic is too expensive for my free app as the percentage of users purchasing in-app purchases is too low compared to app downloads. Search Ads Advanced is also too expensive for my app as pricing campaign is based on cost-per-tap. So I would like to know if there is a way to manage Search Ads Basic campaigns also for promoted in-app subscriptions and/or for non-consumable in-app purchases. Like for paid apps, the idea is to offset the campaign prices with in-app purchase sells. Many thanks for your help Have a good day
Replies
0
Boosts
0
Views
757
Activity
Mar ’23
Сan i add ads to my app?
Is it possible to add ads to already published applications and how to do it?
Replies
0
Boosts
0
Views
1.2k
Activity
Mar ’23