I am in a process to change ASSN-V2 url, However i am still receiving Subscription notifications on old URL. Changed to new URL from Appstore connect --> --> App Information. Old URL is pointing to aws lambda. New URL is pointing to a third party provider (confirmed not received notification.) Any pointers ?

Hello everyone, I’m facing an issue with my app where it's stuck at the paywall screen because my app has been approved but my subscriptions are still "Waiting for Review". This prevents me from fetching the subscription options needed to display behind the paywall. I've resubmitted my app multiple times and also created tickets and used Feedback Assistant to report this issue, but I haven't received a resolution yet. Has anyone encountered a similar situation or have any suggestions on how to resolve this? My app is live, but without approved subscriptions, users can't access its full functionality. Any advice or insights would be greatly appreciated. Thank you.

Hello, I’m having an issue with my first subscription for my app WealthSlices, where the subscription appears correctly when testing locally from Xcode, but App Store reviewers appear unable to retrieve the product. Symptoms When I run the app from Xcode on my iPhone using the Sandbox environment: The subscription loads successfully. The purchase sheet appears. I can complete a sandbox purchase. However, when App Review tests the app, the paywall fails to load products and the app shows the following message: "No Products found. Purchases are temporarily unavailable on this device." Environment App: WealthSlices Platform: iOS Testing locally via Xcode → Sandbox Apple ID Subscription type: Auto-renewable subscription Product: WealthSlices Basic ($9.99/month) StoreKit: StoreKit 2 Current build: 1.0.7 (Build 32) What works locally When running via Xcode: StoreKit successfully fetches products. The subscription sheet appears with the correct pricing. Sandbox purchase flow completes normally. What appears to happen during App Review It appears that Product.products(for:) returns an empty list when the reviewers test the app. Things I have already verified The subscription is created in App Store Connect. It is attached to the current app version under In-App Purchases and Subscriptions. The subscription has pricing and localization configured. The subscription is in Ready to Submit status. The bundle ID and product ID match the code. Paid Apps Agreement is active. I uploaded a new build after creating the subscription. Question Is there something specific required for first-time subscription submissions that might cause the product not to appear during App Review but still work in local sandbox testing? Is there a known delay or propagation requirement for subscriptions before they can be fetched by Product.products(for:) in TestFlight/App Review environments? Any guidance would be greatly appreciated. also there doesn't seem to be an option to select the subscription over at https://appstoreconnect.apple.com/apps/6754225986/distribution/ios/version/inflight but there is no option to add it Thank you!

Hi, we are trying to have our app approved since 2 weeks now with the subscription attached, now we are in a very strange situation where the app is approved but the subscription is still "Waiting for review" and we don't understand how is possible considering the app binary have the subscription flow inside. Can you help us? We also asked an expedited review today for the app due to business needs and just the app is approved without the subscription. The app is "Hey Clary" ID: 6752716476 Thanks

Hello everyone, I'm building Mixify (https://mixify.fr), a French SaaS platform for professional DJs and commercial venues (bars, lounges, event spaces). I'm looking for guidance on whether my use case is compliant with MusicKit JS policies. How it works: The Host (a venue owner or DJ) logs into the Mixify dashboard using their own Apple Music subscription. The Guests scan a QR code to access a web interface where they can browse the Apple Music catalog and suggest songs. The Host reviews suggestions, accepts or rejects them, and accepted songs are added to the playback queue. Playback is handled entirely by MusicKit JS in the host's authenticated browser session, connected to the venue's speakers. Key points: Mixify is a paid SaaS (starting at €49/month) — we charge for event management tools (dashboard, analytics, guest interaction), not for access to music content. Only the authenticated Apple Music subscriber hears/controls playback. Guests only browse and suggest — they never access playback. No content is downloaded, cached, or redistributed. We use the official MusicKit JS player exclusively. Venues are responsible for their own public performance licenses (SACEM in France). My questions: Does this B2B workflow — where a SaaS manages song request logistics but relies on MusicKit JS solely for playback by an authenticated subscriber — comply with the MusicKit guidelines? Are there any specific restrictions on using MusicKit JS in a commercial/venue environment that I should be aware of? Is there a recommended way to contact Apple Developer Relations directly for a formal compliance review of this use case? I've already submitted an inquiry via the Apple Developer contact form and email, but I'd appreciate any community insight or experience with similar integrations. Thank you!

Hi, I am submitting auto-renewable subscriptions for the first time for a brand new iOS app (never approved before). Setup: App ID has In-App Purchase capability enabled Subscriptions created under a subscription group All metadata (pricing, localization, availability) completed Subscriptions currently show In Review Testing via TestFlight build Bundle ID matches App Store Connect Using react-native-iap (StoreKit under the hood) When calling: await getSubscriptions({ skus }) I consistently get: products fetched: 0 ProductsUnavailableError Also, the app version page does not show the “In-App Purchases and Subscriptions” section. Question: For a brand new app, will StoreKit return empty products while the first subscriptions are in review? Do the first subscriptions need to be approved and/or attached to a new app version before they become available in TestFlight sandbox? Thanks for any clarification.

Dear Apple Developer Support Team, I am writing to formally escalate an issue regarding my Apple Developer Program enrollment. On February 23rd, I completed the $100 enrollment payment for an Individual Apple Developer account. The amount has been successfully debited from my card, and I have received official payment confirmation emails from Apple confirming receipt of the funds. However, as of today (March 3rd), my account still reflects that payment needs to be completed, and the enrollment remains inactive. This is my first-time enrollment as an individual developer. Given that payment has already been processed and acknowledged by Apple, I am concerned about the lack of activation and the absence of any communication regarding the delay. Additionally, I have submitted multiple support requests over the past five days but have not received any response or update. This delay is affecting my development and release timelines. I kindly request: Immediate confirmation of payment reconciliation on your end Clarification on the current status of my enrollment An estimated timeline for activation Escalation of this case to the appropriate billing or developer enrollment team Please let me know if any further documentation (transaction ID, invoice number, Apple ID details) is required from my side. I would appreciate your urgent assistance in resolving this matter. Kind regards, Gowtham Potureddi

Hello Apple team, We would like to access the user's available purchases from the keyboard extension. Making purchases directly from the keyboard is a great benefit, but we assume it is intentionally disabled to prevent abuse or fraudulent purchase attempts. What we care about the most is determining if the user has an item that contains a discount or a free trial to personalize messaging when we suggest the user go to the app and make a purchase. We hope you'd consider revising your policy around StoreKit usage.

I am trying to add subsription to the app I want to upload but it has this information or error. Dont know why, i have added the information to add under subsription

we have been offered a phone call by apple and we are going to do that but we need to be as ready as possible so here is the rejection we are getting We think we have addressed the issues but are unable to clear this message "Notes from App Review Guideline 2.1 - Performance - App Completeness We have returned your in-app purchase products to you as the required binary was not submitted. When you are ready to submit the binary, please resubmit the in-app purchase products with the binary. Next Steps Learn more about offering in-app purchases in App Store Connect Help. " This is the original message Guideline 3.1.2 - Business - Payments - Subscriptions Issue Description The submission did not include all the required information for apps offering auto-renewable subscriptions. The following information needs to be included in the App Store metadata: A functional link to the Terms of Use (EULA). If you are using the standard Apple Terms of Use (EULA), include a link to the Terms of Use in the App Description. If you are using a custom EULA, add it in App Store Connect. A functional link to the privacy policy in the Privacy Policy field in App Store Connect Next Steps Update the App Store metadata to include the information specified above. Resources Apps offering auto-renewable subscriptions must include all of the following required information in the app itself: Title of auto-renewing subscription (this may be the same as the in-app purchase product name) Length of subscription Price of subscription, and price per unit if appropriate Functional links to the privacy policy and Terms of Use (EULA) The app metadata must also include functional links to the privacy policy in the Privacy Policy field in App Store Connect and the Terms of Use (EULA) in the App Description or EULA field in App Store Connect. Review Schedule 2 of the Apple Developer Program License Agreement to learn more. Support Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module. Consult with fellow developers and Apple engineers on the Apple Developer Forums. Request an App Review Appointment at Meet with Apple to discuss your app's review. Appointments subject to availability during your local business hours on Tuesdays and Thursdays. Provide feedback on this message and your review experience by completing a short survey. Request a phone call from App Review At your request, we can arrange for an Apple Representative to call you within the next three to five business days to discuss your App Review issue.

Hi everyone, I am trying to submit the first version of my app with auto-renewable subscriptions, but I am stuck in a loop. Both of my subscriptions (Yearly and Monthly) are stuck with the status "Developer Action Needed". Because of this status, they do not appear in the list of available In-App Purchases when I try to attach them to my app binary on the App Store Connect submission page. Here is what I have already done/checked: All metadata is filled out (Display Name, Description, Pricing). Review Information is complete (Screenshot and Review Notes are provided). My "Paid Applications" agreement in the Agreements, Tax, and Banking section is Active. I contacted Apple Developer Support by phone, but they were unable to resolve the issue and suggested I post here for help. Has anyone experienced this "limbo" before? How can I trigger the status to change to "Ready to Submit" so I can finally attach them to my build and send the app for review? (I have attached screenshots of my App Store Connect dashboard showing the issue). Thanks in advance for any help!

I am aware of the following in the App Review Guidelines; 3.1.1 If you want to unlock features or functionality within your app, (by way of example: subscriptions, in-game currencies, game levels, access to premium content, or unlocking a full version), you must use in-app purchase. Apps may not use their own mechanisms to unlock content or functionality, such as license keys, augmented reality markers, QR codes, cryptocurrencies and cryptocurrency wallets, etc. The app itself operates normally, but imposes limits after a limited time of use. Purchasing the full version removes these limits. This is a one-time IAP, not a subscription. My app is aimed at professionals within the entertainment industry, and will only ever be used within a theatre or other similar venue. I do not intend to provide any other paid route to the full version than via the App Store. However, what I would like to do is provide free use at certain events and to students in their educational venues (e.g. college theatres etc)- is it acceptable to use an external mechanism (e.g. a server based API) to temporarily remove the limitations whilst in that venue? Or, likewise, provide an extension to the free trial period for specific uses. Note this is not a purchase, as there is no payment. Therefore there is no revenue outside of the App Store (which surely is the point of the mandate to use IAP for this purpose) Also, it's not fully 'unlocking' the app (the user doesn't get the full version, they just aren't bound by the trial limit timer when within that venue or for a limited time) I'm aware that another route would be to put a different version of the app in the store that requires a username and password for use (for example) and then provide those credentials to log in - as there's lots of apps that follow that model, but it seems clunky to require the user to download a different app.

Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.

There has been quite a bit of posts mentioning this. Enrolled to the developer program, paid and money has cleared but absolutely no communication from apple on status or progress at all. Status still show pending and still prompting to complete a purchase. It's quite a terrible experience. If there are delays, is it possible to communicate what the delays are? If there is any progress, is it possible to communicate this progress? Only other option I had was - contact support, which stated I will receive a response in less than 48 hours as well, but that promise is broken too. Is there anyone from support that can assist?

Dear Apple Team, I have taken the subscription of Apple Developer Program but the subscription status is not correctly reflecting in my account. Below I have attached the screenshot for the reference. Can you please help me to resolve the account status reflection correctly. Thanks in Advance!

Hey y'all, I'm reaching out because of an observed issue that I am experience both in sandbox and in production environments. This issue does not occur when using the Local StoreKit configurations. For context, my app only implements auto-renewing subscriptions. I'm trying to track with my own analytics every time a successful purchase is made, whether in the app or externally through Subscription Settings. I'm seeming too many events for just one purchase. My app is observing Transaction.updates. When I make a purchase with Product.purchase(_:), I successfully handle the purchase result. After a few seconds, I receive 2-3 new transactions in my Transaction.updates, even though I already handled and finished the Purchase result. The transactions seem to have the same transactionId, and values such as revocationDate, expirationDate, and isUpgraded don't seem to change between any of them. For purchases made outside the app, I get the same issue. Transaction gets handled in updates several times. Note that this is not an issue if a subscription renews. I use `Transaction.reason

Hey y'all, I'm reaching out because of an observed issue that I am experience both in sandbox and in production environments. This issue does not occur when using the Local StoreKit configurations. For context, my app only implements auto-renewing subscriptions. I'm trying to track with my own analytics every time a successful purchase is made, whether in the app or externally through Subscription Settings. I'm seeming too many events for just one purchase. My app is observing Transaction.updates. When I make a purchase with Product.purchase(_:), I successfully handle the purchase result. After about 10-20 seconds, I receive 2-3 new transactions in my Transaction.updates, even though I already handled and finished the Purchase result. This happens on production, where renewals are one week. This also happens in Sandbox, where at minimum renewals are every 3 minutes. The transactions do not differ in transactionId, revocationDate, expirationDate, nor isUpgraded... so not sure why they're coming in through Transaction.updates if there are no "updates" to be processing. For purchases made outside the app, I get the same issue. Transaction gets handled in updates several times. Note that this is not an issue if a subscription renews. I use `Transaction.reason I want to assume that StoreKit is a perfect API and can do no wrong (I know, a poor assumption but hear me out)... so where am I going wrong? My current thought is a Swift concurrency issue. This is a contrived example: // Assume Task is on MainActor Task(priority: .background) { @MainActor in for await result in Transaction.updates in { // We suspend current process, // so will we go to next item in the `for-await-in` loop? // Because we didn't finish the first transaction, will we see it again in the updates queue? await self.handle(result) } } @MainActor func handle(result) async { ... await Analytics.sendEvent("purchase_success") transaction.finish() }

I have created an app with one subscription for one year. The subscriptions was rejected for more as 3 time. But I don't know, what I must do. No description or no email from apple. Only I can see "developer action is needed". I have changed the name of the subscription group, I have changed the localization. but also it was rejected. I have resubmitted an app version with text, that the subscription to checked. but the app was distributed only the subscription. the text was ignored. now the state for the group localization is in waiting for review. but, the subscription under the subscription group is approved. what can I do?

I have an auto-renewable subscription and added everything in IAP subscriptions and inside my app. But I still keep getting this rejection and no one responds to be question at the app review. " Guideline 2.1 - Performance - App Completeness We are unable to complete the review of the app because one or more of the in-app purchase products have not been submitted for review. Specifically, the app includes references to subscriptions but the associated in-app purchase products have not been submitted for review. Next Steps To resolve this issue, please be sure to take action and submit your in-app purchases and upload a new binary in App Store Connect so we can proceed with our review. Note you must provide an App Review screenshot in App Store Connect in order to submit in-app purchases for review. Learn more about required in-app purchase metadata. " But I have done all thse things and submitted the new binary as well. Still rejection.

I'm on macOS Sequoia Version 15.7.3 (24G419) and using Xcode Version 26.2 (17C52). In my Xcode project, Transaction.updates and Product.SubscriptionInfo.Status.updates don’t seem to emit updates reliably. The code below works consistently in a fresh Xcode project using a minimal setup with a local StoreKit Configuration file containing a single auto-renewable subscription. class InAppPurchaseManager { static let shared = InAppPurchaseManager() var transactionTask: Task<Void, Never>? var subscriptionTask: Task<Void, Never>? init() { print("Launched InAppPurchaseManager...") transactionTask = Task(priority: .background) { for await result in Transaction.updates { print("\nReceived transaction update...") try? await result.payloadValue.finish() } } subscriptionTask = Task(priority: .background) { for await result in Product.SubscriptionInfo.Status.updates { print("\nReceived subscription update...") print("state:", result.state.localizedDescription) } } } } I initialise it in: func applicationDidFinishLaunching(_ aNotification: Notification) { _ = InAppPurchaseManager.shared } I do not build any UI for this test. I open StoreKit Transaction Manager then click Create Transaction → select the product → choose Purchase (Default) → Next → Done. The console shows that it detects the initial purchase, renewals and finishes each transaction. It also works even if I do not add the In-App Purchase capability. In my actual project, the initial purchase is detected and finished, but renewals are not detected. Subsequent transactions then appear as unverified, presumably because the updates are not being observed so the transactions are not being finished. What can I do to make this work reliably in my actual project? For context, in the actual project: I have a StoreKit Configuration file that is synced with App Store Connect The In-App Purchase capability is enabled The configuration file is selected in the scheme The products in App Store Connect show “Ready to Submit” Loading products works: try await Product.products(for: ...) Also, I use ProductView for the purchase UI. The first purchase works and is detected and finished, but subsequent renewals are not finished because the updates do not seem to be emitted.