Subscriptions

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Give users access to content, services, or premium features in your app on an ongoing basis with subscriptions, a type of in-app purchase.

Subscriptions Documentation

Posts under Subscriptions tag

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Hi there. I'm putting together a subscription App that will charge a monthly subscription fee. I was wondering what fee does Apple charge for this? As a percentage or as a fixed fee? Or just a percentage of the initial monthly fee? I need to know this to work out my pricing? Thank you.
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Hi there We have added a new auto-renewable subscription for our app, which had been reviewed and released about a week ago. The new subscription item's status changed approved, but the status remain "Developer removed" at that moment. We checked "cleared for sale" after the next day that app had been released. And from then on, until now(2 days later), we can not fetch this new subscription item from Apple API, neither can see the new in-app purchase item from AppStore product page. We had tried to contact Apple tech support, it is slow, still waiting. I am coming here try for lucky
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by Derek Ray.
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Hi, I have encoutered problem while testing in app purchases on Test Flight using production environment. I have created two non reniewing subscriptions and one auto renewable subscription. When I query products from store using storekit, it returns wrong price for any location using euro. It works fine for US Dollar or czech crown. Correct price is also displayed for auto-renewing subscription. Example: I have chosen Tier 59 and expected to see price 94.99 €, but price 104.99 € is returned.
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https://developer.apple.com/documentation/storekit/in-app_purchase/testing_in-app_purchases_with_sandbox I try to execute 1 point in the Begin Testing chapter from the documentation at the link above, but I do not see Subscription Management page. Has anyone encountered such a problem? How can it be solved?
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Hello everyone, We have a business requirement where we allow the user to form a team and make a payment for his team members. We tried to increase the product quantity while initiating an auto-renewable subscription purchase but seems like it is not allowed. We request to suggest the best suitable way to achieve our business need where the user should be able to Make payment for his team. Increase and decrease the subscription quantity when the team size changes.
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Hi, We are selling physical goods that will be used in combination with an app that we provide to our users. The app features will be unlocked after the user purchases a monthly/yearly plan. I should mention that the app features that the user unlocks are directly tied to the physical good that they have already purchased (e.g. seeing data from a physical device in the app). Now I wonder if we can do these sales outside of the app store or that we have to do the physical sale outside of the app and the subscription still has to go through the app store. The guidelines provide information about either only physical goods or features that are unlocked in the app that are not tied to any physical item. Thanks,
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by ffgh.
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I'm trying to sign into a Sandbox account which is visible in App Store Connect from an iPhone 6 running iOS 12.5.5. After submitting Sandbox account or Apple ID credentials, a gear wheel appears but when it disappears the Sign In prompt reappears. If I enter invalid credentials, immediate feedback they they are invalid is shown.
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We have an app support auto-renew subscriptions submit for review recently. After app review rejected several times we found in-app purchase review was rejected too, "Your In-App Purchase has been returned. You must modify or delete the highlighted item" showed up. We don't know when and from which app build the in-app purchase was rejected. After we fixed items marked by red color in in-app purchase setting, we found the "submit for review" button was gray, and the message said "At least one of your in-app purchases is associated with a version of an app that's not yet approved. Until this version is approved, you can't submit any changes for review". We deleted the last rejected app build, but the message did not change. Is the message mean we need not do anything with the in-app purchase until app review approved? But how if in-app purchase is connected with app review problem? Can in-app purchase rejection be the reason of app review rejection? Is there anyone have the same problem? Thanks.
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by Chend.
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Hi I implement In-app-Purchas on ios. and verify the plan on Xcode using the stotrKit configuration. Works fine on Xcode. I create the same subscription group and plan on AppstoreConnect (it is not validated by apple yet), but I can not see the subscription plan on the test flight yet. And when trying to submit the app to get approval for the subscription plan, the Apple reviewer commented that the list came empty. How can I test the subscription on Testflight?
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by RikaWeb.
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Let me please ask a question on how subscriptions work for App Store. I offer a few subscriptions, say A, B, and C, in a group. On Day 1, I provide 3 months of free trial. After 15 days, I change it to 1 month of free trial. On Day 1, a user purchases Subscription A, accordingly with 3 months of free trial. After 30 days, the user upgrades to Subscription B. In this scenario, would the user maintain 3 months of free trial from Day 1, or would the user have 1 month of free trial from Day 30?
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by kulkim.
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I'd like to fire an event when a user started a subscription with a trial. So for testing purposes, I've created a subscription with a trial and then subscribed. And when I check my subscription I see that inGracePeriod is true but inTrialPeriod is not. What's the difference between a grace period and a trial period?
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by pustafa.
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Hello, we are facing an issue, that the Code Redemption Sheet is not continuing correctly. Sometimes its just disabling the "Redeem" button and nothing happens for a while. After a while the button gets enabled again and you can press the button again. Sometimes its working then, sometimes not. Furthermore after the button action works and the payment method was chosen, the same issue can happen again. Its doing nothing for a while and you have to start again. The app has the target SDK iOS 14 and uses SwiftUI. We just display the Code Redemption Sheet by using this snippet: SKPaymentQueue.default().presentCodeRedemptionSheet() The screenshot show the "stuck" behavior. The button is disabled and nothing is happening for a while. The code itself is fine and it is working. Best regards, Sebastian
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by appsoluts.
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Hello everyone, For a subscription, in order to get the last expiration date from receipt, tutorials on internet recommend to get the "last object" of the receipt: let lastReceipt = receiptInfo.lastObject as! NSDictionary let expiresDate = lastReceipt["expires_date"] But during my tests in sandbox environment, I found out there is no ["expires_date"] in the receipt "last object". Actually, the last subscription info was always in the "first object", so I have to write: let lastReceipt = receiptInfo.firstObject as! NSDictionary Does anyone else notice that? Are these tutorials out of date? Or did I miss something? I am quite new with subscriptions, so thank you for any insights.
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by ZackZ.
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Hi, we are creating our first app (probably only app). We are a 501c3 non profit who run a website providing education classes for customers working with non profit agencies. Currently the customer pays a fee to gain access to the online curriculum. Normally they take one course and we never see them again. We wanted them to be able to register on the website, and if they preferred download the app from the store and sign in. I think that is fine. We didn't originally want to include a registration option but it appears that Apple does not allow that, saying we are required to allow registration and offer IAP because of digital content. Once the customer pays for our course on the website, we have no additional charges they pay on either the website or the app, so there are no additional purchase to be made. Can I not bypass IAP? It seems this is basically what Netflix does with it's streaming service. I feel like I might have entered something wrong when creating our account or something that is causing this to happen, but I'm not sure. When we got our initial rejection from Apple about needing to require aregistration option and IAP, I asked why, but was only referred to the guidelines and couldn't get any more information, nor find any ability to call and discuss with someone. I'm not trying to bypass it with willful intent, but we are a non profit and I would like to avoid fees that I don't have to pay. I would not expect us to do much volume through app registrations and payments. Any advice?
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Hello, We are developing an app and we will go soon to the app store approval process. After reading the approval guidelines, I am still confused about a specific point. We are developing an app that will have a restricted to access to our community members only. B2B app made for professionals Members are pre-screened before being accepted by admins in the community User accounts are created by admins. There is no possibility for user to create an account themselves or to connect as anonymous or browse the app without being logged in Members pay a monthly fee to be a community member ($1,000+), that fee gives them access to the app (+ additional services) As we have 3 membership levels in the community, the user has a slight change in the app reflecting this membership level Given the context, do you think we comply with Apple guidelines by keeping our monthly membership invoicing process outside of the in-app purchase? Thank you in advance for your help.
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by loichmd.
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When loading the https://appstoreconnect.apple.com/apps/APP_ID/appstore/subscriptions/SUBSCRIPTION_ID page, it takes forever to load, and eventually times out. Looking at the network tab, this is caused by this API call https://appstoreconnect.apple.com/iris/v1/subscriptions/SUBSCRIPTION_ID?include=appStoreReviewScreenshot,group,promotedPurchase,subscriptionLocalizations,prices,subscriptionTaxCategoryInfo&limit[subscriptionLocalizations]=80 When I omit the subscriptionLocalizations and prices from the include query param, the GET request resolves immediately, otherwise it hangs.
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by Wisani.
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We have an app that was supposed to be released with Consumables and Subscriptions, but due to some issues, we have decided to roll with consumables only. The issue is that we submitted the app for review and stated that we won't be going with subscriptions for now, but Apple rejected the app on grounds of not seeing our subscription products. I went over to App Store Connect and I'm failing to remove those products, however, based on research, you can't remove them so what is the way forward, because we've told Apple 3 times now that we're not going to have subscriptions in our app and they shouldn't even review them. To make matters worse, App Store Connect now has an area where you select which products you want to be reviewed and we only selected the consumables, so why reject the app for subscriptions we didn't ask for reviewing. Anyone who has advice on the way forward?
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My mobile app is a business app and is an "extension" of my web app. Both the web and the mobile apps require paid-subscription to unlock certain features. I know that Apple wants all subscriptions in my mobile app to go through them and I am NOT allowed to provide a link to my web app which also allows users to subscribe. I want to better understand if I can run a "Web Special" for users to subscribe through my web app? I still would NOT provide a link to my web app but I'd like to mention these specials in my mobile app so that users are aware of them.
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by imsam67.
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Hello, In some apps, when purchasing a subscription, in the purchase popup (where we should tap 2 times the lateral button to continue), above the price, we can see a "POLICY" message stating: "You can cancel anytime in Settings > Apple ID at least one day before renew date, etc." How can we set up this message? In Xcode? On App Store Connect? I didn't find any field for this in my subscription products on App Store Connect. Thank you!
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by ZackZ.
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