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App Rejection due to Public distribution
Guideline 3.2 - Business We found in our review that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you've selected public distribution on the App Store in App Store Connect. Since the App Store is intended for apps with a public audience, we recommend reviewing the other distribution options available to you through your Apple Developer Program Account.
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117
May ’25
App Rejection Due to Public distrubution
Guideline 3.2 - Business We found in our review that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you've selected public distribution on the App Store in App Store Connect. Since the App Store is intended for apps with a public audience, we recommend reviewing the other distribution options available to you through your Apple Developer Program Account.
1
0
81
May ’25
VisionOS 2.4 Required - But doesn't warn user?
I have an AVP app thats already been approved that requires VisionOS 2.4 for the Background Assets feature. The project is set to 2.4 min, but when doing test flights folks that did not have 2.4 did not receive a warning or anything they just get a download error and then think its a bug. Is there a way to only allow devices with 2.4 to download a app? Im new to Apple dev but I'd assume this is standard. Thanks!
0
0
119
May ’25
Add new build for review 500 error!
Hi, Since Friday 18 April 2025, around 9am, my team and I have been unable to manage one particular app in App Store Connect. Whenever we open the app’s page and try to view “General → App Information,” or when we press “Add for review” on the current iOS version, App Store Connect immediately displays “Something went wrong. Try again later.” and the content never loads. The error occurs every single time, in both Safari and Chrome on multiple Macs, while all our other apps in the same developer account behave normally. Our build and submission tooling (Fastlane) hasn’t changed for more than a year and continues to work for the rest of our apps. Every attempt to open App Information or submit the version fails. I have already opened a ticket ~1 month ago and shared all the screenshots, screen recordings and .har files but seems like really take their time to fix things. It feels like a server-side issue isolated to this single app, so any guidance or a manual unblock would be greatly appreciated.
0
0
118
May ’25
Waiting for Review for weeks
Hello Apple dev world and teams , I am experiencing anormal Waiting for Review for our app, now for more than a week and decided to post the issue here and hopefully get help. We had successfully upgraded to organization membership and the process with Apple support was really enchanting really responsive, hoping to have the same experience with this issue for review also.
1
1
219
May ’25
The Apple review team is unable to fetch in-app purchase products.
Hello, I’ve uploaded a new build of my macOS app with the first two in-app purchases, but it was rejected under 2.1.0 Performance: App Completeness. After further investigation, it seems that the Apple review team is unable to fetch products. The following code: private let productIDs = ["co.app.freetrial", "co.app.full"] self.products = try await Product.products(for: productIDs) is returning an empty array. (In the TestFlight build, it correctly returns the products.) For me, everything works as expected via Xcode and on a fresh machine using TestFlight. Here’s what I’ve tried so far: The in-app purchases were added to the binary with the first build. I confirmed that each in-app purchase is free of any yellow or red warning messages. Downloaded the app from TestFlight and confirmed that all in-app purchases are available. Updated the in-app purchase price in App Store Connect and verified that the new price is reflected in the app (to rule out any ID mismatches). Reviewed all agreements to ensure no missing signatures. (A few sources online suggested that this could potentially cause issues with in-app purchases for the review team.) I created a new build using a 3rd-party certificate and a provision profile. (Older builds - before adding in-app purchases - were signed with a development certificate and no provision profile, yet they still made it to the App Store. I’m not sure how that was possible or if it contributed to this issue.). Despite these steps, the app continues to be rejected for the same reason. I’m struggling to understand how products are successfully fetched for testers via TestFlight while the review team repeatedly sees zero products. Any guidance on how to resolve this would be greatly appreciated. Thank you
3
0
294
May ’25
ONE_TIME_CHARGE notification type in Production
Hello, We've integrated App Store Server Notifications V2 in our system. We are heavily relying on the ONE_TIME_CHARGE notification type to handle Consumable purchases, but this notification type is available only for Sandbox. And this is for a while now - starting with June 10th 2024 ( https://developer.apple.com/documentation/appstoreservernotifications/app-store-server-notifications-changelog#June-10-2024 ). Can you please provide a timeline for when the ONE_TIME_CHARGE notification type will be available in Production ? Thank you!
1
1
667
May ’25
App Store Notification
Hello, I am developing App Store Server to Server Notifications. (The app has already been deployed and is in operation.) Test notifications in both the Sandbox and Production environments have been working correctly. Additionally, I tested in-app purchases using a Sandbox account and confirmed that the server notifications are received. However, when an actual purchase is made in the live app, the server notifications are not received. Please provide the possible causes and solutions for this issue.
2
0
877
May ’25
Promotional codes
I'm a marketer and want have give out promotional codes offline to offer different audiences discounts when they purchase a course through the app store. the courses we offer are not on a subscription basis. The courses are a 1 time download. Can i give out codes to potential customers that they can redeem when they pay for the course in the app? i.e sign up today use code x and get y off your purchase at checkout .if this is doable any help on how we do this would be great . thanks
0
0
48
May ’25
App fails without crash report
My app works fine from Xcode but once installed via TestFlight it drops out immediately without any explanation. It sits in the background with the launch screen showing. I not sure it is getting to run at all. Where can I find reports on what is happening or what could be the issue here? I am new to all this so any help would be appreciated.
0
0
62
May ’25
New app version not showing on App Store despite approval
Hi everyone, I’m experiencing an issue with a recent app update (v2.1.0). The update was approved and has been marked as “Ready for Distribution” in App Store Connect for over 24 hours now, but the App Store still displays the previous version, and users can’t see or download the update. I’ve already double-checked the availability settings and confirmed that the release wasn’t set to manual. Everything looks fine on the dashboard. Has anyone else faced this recently? How long did it take for the new version to appear in the App Store? Any insights or shared experiences would be greatly appreciated.
0
0
90
May ’25
Appeal stuck in “Waiting for Review” for almost 1 month – not yet opened, no response
Hello everyone, I’m hoping the community (and maybe someone from App Review) can point me in the right direction. I submitted my new game on 22 April 2025. The build was rejected, so I filed an appeal the same day and re‑submitted it twice after that. The appeal has shown “Waiting for Review” ever since, and I’ve never received the usual “We got your appeal” email, just the generic “We’re seeing higher volume” message. Although this is a fresh developer account, I’ve shipped 50+ apps for other organizations over the years and never ran into a delay like this, so I’m pretty sure the hold‑up isn’t about the actual build. Why it’s urgent:
Influencer promos, community streams, and some paid ads were all timed around the original launch window. After four weeks of silence people assume the game’s been cancelled, and traffic/comments are sliding fast. What I’ve tried so far: Emailed App Review → same volume auto‑reply Used the Contact Us form twice Added a short note in Resolution Center every few days If anyone from App Review sees this or if another dev has broken out of a similar appeal limbo any tip or nudge would be hugely appreciated. Thank you in advance for your time.
1
0
152
May ’25
My crypto app has been stuck in “Waiting for Review” for 42 days
My crypto app has been stuck in “Waiting for Review” for 42 days, I’ve contacted Apple and got this response: “At this time, there's no additional information to share regarding your app. It's still in review. We'll contact you if we need further information.” There are just no updates and nothing is moving. Has anyone else experienced this kind of delay recently? especially with crypto-related apps? Would love to know if there’s anything I can do to speed things up? As a note: We already did: - contact them via email - request for expedited app review none of them helped Thanks.
1
0
98
May ’25
Safari Extension Disabled After Self-Distributed App Update
We have an existing Safari App Extension distributed outside the App Store (self-distributed). Recently, we converted another browser extension to a Safari Web Extension and used the same bundle ID as the original application to avoid any change on the CX side. After distributing this updated app, we noticed that the Safari extension was disabled on users' machines, and users are now required to manually re-enable it in Safari's preferences. Is this the expected behavior and is there way to avoid this for future updates ?
1
0
157
May ’25
Uploading multiple apps.
Hi I want to confirm two things. is there a maximum number of apps I can upload to the App Store from my developer Account? can I upload the same app more once?
Replies
2
Boosts
0
Views
136
Activity
May ’25
App Rejection due to Public distribution
Guideline 3.2 - Business We found in our review that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you've selected public distribution on the App Store in App Store Connect. Since the App Store is intended for apps with a public audience, we recommend reviewing the other distribution options available to you through your Apple Developer Program Account.
Replies
3
Boosts
0
Views
117
Activity
May ’25
App Rejection Due to Public distrubution
Guideline 3.2 - Business We found in our review that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you've selected public distribution on the App Store in App Store Connect. Since the App Store is intended for apps with a public audience, we recommend reviewing the other distribution options available to you through your Apple Developer Program Account.
Replies
1
Boosts
0
Views
81
Activity
May ’25
VisionOS 2.4 Required - But doesn't warn user?
I have an AVP app thats already been approved that requires VisionOS 2.4 for the Background Assets feature. The project is set to 2.4 min, but when doing test flights folks that did not have 2.4 did not receive a warning or anything they just get a download error and then think its a bug. Is there a way to only allow devices with 2.4 to download a app? Im new to Apple dev but I'd assume this is standard. Thanks!
Replies
0
Boosts
0
Views
119
Activity
May ’25
How do I get a build reviewed for external testing?
I'm confused, and I can't find instructions. I have a build for internal testers. That works great! I created an external group, "Beta". I click Beta. I can set up testers. But when I go to builds, it says "No Builds Available" I filled out the test information form. I don't see any buttons like submit for review. What am I missing? Thanks in advance!
Replies
1
Boosts
2
Views
109
Activity
May ’25
Add new build for review 500 error!
Hi, Since Friday 18 April 2025, around 9am, my team and I have been unable to manage one particular app in App Store Connect. Whenever we open the app’s page and try to view “General → App Information,” or when we press “Add for review” on the current iOS version, App Store Connect immediately displays “Something went wrong. Try again later.” and the content never loads. The error occurs every single time, in both Safari and Chrome on multiple Macs, while all our other apps in the same developer account behave normally. Our build and submission tooling (Fastlane) hasn’t changed for more than a year and continues to work for the rest of our apps. Every attempt to open App Information or submit the version fails. I have already opened a ticket ~1 month ago and shared all the screenshots, screen recordings and .har files but seems like really take their time to fix things. It feels like a server-side issue isolated to this single app, so any guidance or a manual unblock would be greatly appreciated.
Replies
0
Boosts
0
Views
118
Activity
May ’25
Waiting for Review for weeks
Hello Apple dev world and teams , I am experiencing anormal Waiting for Review for our app, now for more than a week and decided to post the issue here and hopefully get help. We had successfully upgraded to organization membership and the process with Apple support was really enchanting really responsive, hoping to have the same experience with this issue for review also.
Replies
1
Boosts
1
Views
219
Activity
May ’25
so uhhhhh
im tryna download something that aint from the app store, it keeps showing this, what do i do- -ione
Replies
1
Boosts
0
Views
115
Activity
May ’25
The Apple review team is unable to fetch in-app purchase products.
Hello, I’ve uploaded a new build of my macOS app with the first two in-app purchases, but it was rejected under 2.1.0 Performance: App Completeness. After further investigation, it seems that the Apple review team is unable to fetch products. The following code: private let productIDs = ["co.app.freetrial", "co.app.full"] self.products = try await Product.products(for: productIDs) is returning an empty array. (In the TestFlight build, it correctly returns the products.) For me, everything works as expected via Xcode and on a fresh machine using TestFlight. Here’s what I’ve tried so far: The in-app purchases were added to the binary with the first build. I confirmed that each in-app purchase is free of any yellow or red warning messages. Downloaded the app from TestFlight and confirmed that all in-app purchases are available. Updated the in-app purchase price in App Store Connect and verified that the new price is reflected in the app (to rule out any ID mismatches). Reviewed all agreements to ensure no missing signatures. (A few sources online suggested that this could potentially cause issues with in-app purchases for the review team.) I created a new build using a 3rd-party certificate and a provision profile. (Older builds - before adding in-app purchases - were signed with a development certificate and no provision profile, yet they still made it to the App Store. I’m not sure how that was possible or if it contributed to this issue.). Despite these steps, the app continues to be rejected for the same reason. I’m struggling to understand how products are successfully fetched for testers via TestFlight while the review team repeatedly sees zero products. Any guidance on how to resolve this would be greatly appreciated. Thank you
Replies
3
Boosts
0
Views
294
Activity
May ’25
ONE_TIME_CHARGE notification type in Production
Hello, We've integrated App Store Server Notifications V2 in our system. We are heavily relying on the ONE_TIME_CHARGE notification type to handle Consumable purchases, but this notification type is available only for Sandbox. And this is for a while now - starting with June 10th 2024 ( https://developer.apple.com/documentation/appstoreservernotifications/app-store-server-notifications-changelog#June-10-2024 ). Can you please provide a timeline for when the ONE_TIME_CHARGE notification type will be available in Production ? Thank you!
Replies
1
Boosts
1
Views
667
Activity
May ’25
App Store Notification
Hello, I am developing App Store Server to Server Notifications. (The app has already been deployed and is in operation.) Test notifications in both the Sandbox and Production environments have been working correctly. Additionally, I tested in-app purchases using a Sandbox account and confirmed that the server notifications are received. However, when an actual purchase is made in the live app, the server notifications are not received. Please provide the possible causes and solutions for this issue.
Replies
2
Boosts
0
Views
877
Activity
May ’25
When will ONE_TIME_CHARGE notification type become available for production?
Sever notifications v1 is already deprecated and we are supposed to use the new v2 server notifications and yet arguably the most important notification type is not available for production.
Replies
7
Boosts
8
Views
1.6k
Activity
May ’25
Promotional codes
I'm a marketer and want have give out promotional codes offline to offer different audiences discounts when they purchase a course through the app store. the courses we offer are not on a subscription basis. The courses are a 1 time download. Can i give out codes to potential customers that they can redeem when they pay for the course in the app? i.e sign up today use code x and get y off your purchase at checkout .if this is doable any help on how we do this would be great . thanks
Replies
0
Boosts
0
Views
48
Activity
May ’25
App fails without crash report
My app works fine from Xcode but once installed via TestFlight it drops out immediately without any explanation. It sits in the background with the launch screen showing. I not sure it is getting to run at all. Where can I find reports on what is happening or what could be the issue here? I am new to all this so any help would be appreciated.
Replies
0
Boosts
0
Views
62
Activity
May ’25
In App purchase discounts
is there an Apple-supported way to offer discounts on in-app purchases that are not subscriptions? If so how can this be done?
Replies
0
Boosts
0
Views
89
Activity
May ’25
New app version not showing on App Store despite approval
Hi everyone, I’m experiencing an issue with a recent app update (v2.1.0). The update was approved and has been marked as “Ready for Distribution” in App Store Connect for over 24 hours now, but the App Store still displays the previous version, and users can’t see or download the update. I’ve already double-checked the availability settings and confirmed that the release wasn’t set to manual. Everything looks fine on the dashboard. Has anyone else faced this recently? How long did it take for the new version to appear in the App Store? Any insights or shared experiences would be greatly appreciated.
Replies
0
Boosts
0
Views
90
Activity
May ’25
Appeal stuck in “Waiting for Review” for almost 1 month – not yet opened, no response
Hello everyone, I’m hoping the community (and maybe someone from App Review) can point me in the right direction. I submitted my new game on 22 April 2025. The build was rejected, so I filed an appeal the same day and re‑submitted it twice after that. The appeal has shown “Waiting for Review” ever since, and I’ve never received the usual “We got your appeal” email, just the generic “We’re seeing higher volume” message. Although this is a fresh developer account, I’ve shipped 50+ apps for other organizations over the years and never ran into a delay like this, so I’m pretty sure the hold‑up isn’t about the actual build. Why it’s urgent:
Influencer promos, community streams, and some paid ads were all timed around the original launch window. After four weeks of silence people assume the game’s been cancelled, and traffic/comments are sliding fast. What I’ve tried so far: Emailed App Review → same volume auto‑reply Used the Contact Us form twice Added a short note in Resolution Center every few days If anyone from App Review sees this or if another dev has broken out of a similar appeal limbo any tip or nudge would be hugely appreciated. Thank you in advance for your time.
Replies
1
Boosts
0
Views
152
Activity
May ’25
My crypto app has been stuck in “Waiting for Review” for 42 days
My crypto app has been stuck in “Waiting for Review” for 42 days, I’ve contacted Apple and got this response: “At this time, there's no additional information to share regarding your app. It's still in review. We'll contact you if we need further information.” There are just no updates and nothing is moving. Has anyone else experienced this kind of delay recently? especially with crypto-related apps? Would love to know if there’s anything I can do to speed things up? As a note: We already did: - contact them via email - request for expedited app review none of them helped Thanks.
Replies
1
Boosts
0
Views
98
Activity
May ’25
Safari Extension Disabled After Self-Distributed App Update
We have an existing Safari App Extension distributed outside the App Store (self-distributed). Recently, we converted another browser extension to a Safari Web Extension and used the same bundle ID as the original application to avoid any change on the CX side. After distributing this updated app, we noticed that the Safari extension was disabled on users' machines, and users are now required to manually re-enable it in Safari's preferences. Is this the expected behavior and is there way to avoid this for future updates ?
Replies
1
Boosts
0
Views
157
Activity
May ’25
My app has been waiting for the review status
Hi, I have submitted my app for review since 11/05/2025. Today is 13/5 it still in Waiting for Review status. Please help me look into this issue. We need to release it ASAP AppName: 小马AI学 AppleID: 6745546153 Thank you
Replies
2
Boosts
0
Views
126
Activity
May ’25