Hi! I've been running an A/B test on screenshots for about two months, and I consistently see the same failed results with a 100% confidence rate. Even when I run an AA/BB test, I notice that all test variants perform better than the main one. Could you please look into this issue and check if there’s a problem with the A/B testing tool? I’d really appreciate your help. Thank you in advance!

我的游戏,自己开发完成,且已经在谷歌上线2年多.上次更新完初级包,这次更新就一直被拒绝 2.1 我们无法找到 App Tracking Transparency 权限请求 4.1模仿设计 给拒绝. 我已经提交了我的谷歌平台的地址,同时也在商品详情中声明了关于IOSApp的信息. 同时2.1 关于这个的请求,我也提交操作说明了.不知道你们如果判断,请帮助我完成提交更新

I am writing to request the transfer of a Bundle ID and its associated certificates from an old Apple Developer account to a new one. Old Apple Developer Account ID (Team ID): 54YJZ49YFQ New Apple Developer Account ID (Team ID): DMZN8JKN4V App Name: TimeX - social Bundle ID: com.timex.social Apple ID: 6738583274 Current App Status in App Store Connect: Published (Live on App Store) Reason for Transfer: Due to an account change, the app has already been successfully transferred to the new developer account in App Store Connect. However, the Bundle ID and related certificates remain under the old account, preventing further management and updates from the new account. We kindly request your assistance in transferring the Bundle ID and all associated provisioning profiles and certificates to the new account so that we can continue managing and updating the app properly. Please let us know if any additional information is needed. Best regards,

Hello, We have an app that offers auto-renewal subscription. Now we would like to increase the subscription price for the new subscribers, but the existing subscribers will still pay the old price when they renew. What is the best way to do it? On Play Store, if you increase the subscription price, your existing subscribers will automatically be moved into a "legacy price cohort" and they will pay the old price. Does App Store offer something similar? Jim

I don't see any guidelines against the use of emojis, but every time I try to use one in the description, I get an error.

Hello does a flow exist to watch the status of an unlisted app request? I submitted into what seems like a black hole of feedback...thx for any feedback on this.

I am having issues deploying my iOS app, that uses ShazamKit, to get working on a Mac with Apple silicon. When uploading the archive to App Store Connect I do get ITMS-90863: Macs with Apple silicon support issue - The app links with libraries that aren’t present in macOS: /usr/lib/swift/libswiftShazamKit.dylib Is ShazamKit not supported for iOS apps that can run on Macs with Apple silicon? Or is there something I should fix in my setup / deployment?

Hello, I am looking for a better understanding of Guideline 1.4.2, which states that "Drug dosage calculators" must be developed by drug manufacturers, hospitals, universities, or other approved entities. My main question is: What is Apple’s exact definition of a "Drug Dosage Calculator"? - Does the term exclusively refer to apps that calculate dosage (dose, interval, and treatment duration)? - Are apps that do not make clinical decisions, but only display bibliographic references based on user-entered data, also considered Drug Dosage Calculators? - If an app only performs basic mathematical operations on a dose value entered by the user, without suggesting medications or treatments, does it still fall under this restriction? I would like to better understand how Apple differentiates a medical support app (which only presents data) from a dosage calculator (which makes clinical decisions). I appreciate any insights from the community!

Hello everyone, We initially published our game, Backrooms: Escape, on the App Store on October 15, 2024, and have since released 152 builds with updates. In total, our team has spent over a year working on this project. However, we recently received a notification from the App Review Team stating that our app violates Guideline 4.1 (Copycats). The explanation we received was that we use “Backrooms” as a theme. We are the legitimate rights holders of this project, which we can easily prove through both our development timeline and legal documentation. After multiple attempts to clarify the issue, the only feedback we got was that “using Backrooms” is the problem. Yet, there are well over a hundred other “Backrooms” apps currently on the App Store. Here are ten examples: Hide in The Backroom: Nextbots Noclip : Backrooms Multiplayer Backrooms Union Multiplayer Backrooms Descent: Horror Game Escape - Backrooms Horror Backrooms Anomaly Backrooms: Lost in Level 0 Backrooms: Outrun To Survive! Backrooms Buff Doge Horror Backrooms: The Endless City As noted here, the Backrooms lore is widely recognized as internet folklore and therefore does not infringe on any existing copyright. Moreover, our game itself is unique in both its mechanics and its implementation, making it fundamentally different from other Backrooms-themed titles. We strongly believe this removal was made in error, especially since it occurred several months after our initial release. We also tried appealing but still haven’t received any response. What else can we do to save the game? Thank you in advance

Hi. How to export analytics and trends from the app? thanks

Hi everyone, I’m having serious trouble completing the payment for my Apple Developer membership. I’ve tried using several cards (all of which work perfectly fine on other platforms), but Apple simply won’t process the payment. What’s even more frustrating is that I’ve been trying to resolve this with support for days, and the service has been an absolute disaster. I keep getting generic responses, and no one provides a concrete solution. My account is still stuck. Has anyone else experienced something similar? Any advice on how to fix this? Thanks in advance for any help. I’m really disappointed with the support I’ve received so far.

I am a high school student from mainland China. I used WebView to make an iOS app on my website (a forum for school students only in my city) through the ipa interface, but I need to provide a record on the shelves. It is extremely difficult for individual developers to file in mainland China. What should I do?

We have an app offering subscriptions, we have not launched yet and we have a doubt regarding how apple fees and taxes (VAT) is calculated to obtain our net income. Imagine that we charge 100€ fee subscription then, the apple fee 30% is calculated straight over the 100€ or after deducting VAT (21% in our case)? Example1 : 100€ ***** subscription 30€ apple fee 21€ VAT 49€ Net income Example 2 100€ ***** subscription 21€ VAT 79€ difference and here we apply the 30% apple comission equals 23,7€apple fee 55,3€ Net income Or it is even a different scenario? Many thanks

Hello all, Our company is preparing to develop a new project related to automatic payment for services. We want users to access features by topping up coins using a credit card. These coins will then be used to purchase products within the app. Is this allowed under Apple's policies? If not, is there an alternative solution that complies with Apple's guidelines? Please advise. Thank you.

Dear App Review Team, I am an independent developer, and my new game "Bulletstorm: Zombie Wave" was recently rejected due to Guideline 4.3a - Spam. I strongly believe this is a mistake. This game was fully developed using Unity, and all gameplay mechanics and code were independently created by me. It is unique and innovative, and I do not understand why it was classified under this guideline. Additionally, Bulletstorm: Zombie Wave has already been successfully launched on Google Play, where it has received positive feedback from players. Here is a gameplay video for your reference: https://youtu.be/ZWaSW7b14hM I kindly request a reevaluation of this decision, as I firmly believe my game does not fall under the category of spam. I would greatly appreciate any further clarification regarding this issue. Thank you for your time and consideration. Best regards

I added new version of my app, from 1.0.0 to 1.1.0. I have this version on TestFlight but cannot change this version to distribiuton from old one iOS App -> App information -> Build -- cannto change build for new one ;/

Hello, I'm seeking advice regarding my app "CloakLine" which has been rejected multiple times under Guideline 4.3(a) for being too similar to other apps. App Details: Name: CloakLine Bundle ID: com.ztech.cloakline Current Status: Rejected Rejection History: Initial Rejection: Reason: Similar binary, metadata, and/or concept to other apps Reviewer's comment: "Submitting similar or repackaged apps is a form of spam" Our Response: I've verified that no app with a similar name exists in the App Store This is our original work, not a repackaged app We have only one bundle ID All assets, code, and designs are original Actions Taken: Requested Phone Call: Was told our app has similar functionalities to other apps But no specific details were provided about which functionalities or which apps First Appeal: Added 5+ new unique features Result: Still rejected Second Appeal: Added another 5+ unique features Result: Still rejected Current Situation: We've ensured our app's uniqueness through: Distinctive app name and logo Original design and UI/UX Unique feature combinations Custom implementation Questions: How can we identify which specific aspects need to be changed? What level of differentiation is required to pass review? Are there any successful examples of apps that were initially rejected for similar reasons? Any guidance or suggestions would be greatly appreciated, especially from developers who have successfully overcome similar rejections. Thank you in advance for your help. Best regards, Tu

I am unable to access search ads, basic tab, from last 10 days. It keeps showing error "We're busy updating Apple Search Ads and will be back online within the next few hours. Ads will continue serving during this time." Is anyone else facing the same issue? or have any solution?

Hello- My company has an app written in Xamarin. We are aware of the fact that this is end-of-life, and that the app will no longer be releasable once the App Store requires apps to be built using the iOS 18 APIs sometime in April, which Xamarin will not support. We are working on building a replacement for the app, but there is some chance that it will not be ready by the time this requirement is in place. Does Apple offer any sort of system for requesting exceptions or extensions to policies like this? Thank you!

We’re encountering a strange issue with our app submission to the App Review Team. It’s a paid macOS app with no in-app purchases. The App Review Team reports that the app fails to launch, displaying an “App is Damaged” dialog. In the Console app, they see the app exiting with code 173. We don’t have any receipt validation code. I’ve double-checked our code and dependencies, and I don’t see exit(173) being called anywhere. The same builds distributed through TestFlight work fine. Our builds are generated using Xcode Cloud, and the last build was successfully tested by the App Review Team. The only difference between this build and the last successfully tested build is a one-line bug fix—none of the settings or dependencies have changed. Both builds were created and submitted using Xcode Cloud. We’re completely stumped. Has anyone seen this behavior or have suggestions for further debugging? The problem is we can’t seem to reproduce this behaviour anywhere.