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No response from AppleDTS
I've reached out to AppleDTS for code-level support on Dec 19th 2023. It's been 3 weeks now (Jan 11, 2024). I sent a follow-up 3 days ago, but no response yet. Their response time is supposed to be within 3 business days.. experiencing this level of delay in a paid support is disappointing. I'm not raising a new TSI but resuming an old one after almost 8 months because it is a continuation of the same problem. Delayed response from my side is a problem? I hope not (I didn't find any restrictions in the documentation). What should I do in this situation?
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449
Jan ’24
Urgent: Seeking Guidance on Apple Developer Enterprise Program Application Rejection
Hello Community Members, I hope this message finds you all well. I am reaching out to share my recent experience and seek advice from fellow members who may have encountered similar challenges. Our company, with a longstanding presence and a track record of successful enterprise services, recently applied for the Apple Developer Enterprise Program. Unfortunately, our application was rejected, and we find ourselves facing significant setbacks in our internal project processing. The unexpected rejection has led to substantial losses, causing delays in our project timelines and hindering our ability to move forward efficiently. While we have been an active and contributing member of the business community for quite some time, the rejection from Apple has caught us off guard. We have considered reaching out to Apple for more insights into the specific reasons behind the rejection, but we wanted to reach out to this valuable community first. Has anyone else, despite having a reputable history, faced challenges in getting approval for the Apple Developer Enterprise Program? If you've encountered similar situations or have successfully navigated through similar challenges, we would greatly appreciate hearing about your experiences and any advice you can offer. The forum has been an invaluable resource for us in the past, and we believe that shared experiences can help us find a solution or at least provide some clarity on the next steps we should take.
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558
Jan ’24
The app can no longer be started
After I distributed an app created with an enterprise license to an iPad, it started up normally and worked the first time, but after using it for a while, it stopped working. When I tap the APP icon, the message below appears even though the iPad is able to communicate with the network. If there is any solution, please let me know. Unable to Verify App An Internet connection is required to verify trust of the developer "iPhone Distribution: XXXXX Corporation". This app will not be available until verfied.
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276
Jan ’24
launching a modal dialog in application crashing in macOS Sonoma 14.2.1
2024-01-09 17:00:09.747 java[6069:574042] Suppressing invocation of -[NSApplication runModalForWindow:]. -[NSApplication runModalForWindow:] cannot run inside a transaction begin/commit pair, or inside a transaction commit. Consider switching to an asynchronous equivalent. ( 0 AppKit 0x00007ff80f886ffb -[NSApplication runModalForWindow:] + 365 1 AppKit 0x00007ff8103c9ffe -[NSSavePanel runModal] + 414 2 AppKit 0x00007ff8103d3dae -[NSSavePanel(Deprecated) runModalForDirectory:file:types:] + 227 3 libawt_lwawt.dylib 0x0000000122ece116 -[CFileDialog safeSaveOrLoad] + 363 4 Foundation 0x00007ff80cfa1bd5 __NSThreadPerformPerform + 178 5 CoreFoundation 0x00007ff80c0877d6 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17 6 CoreFoundation 0x00007ff80c087779 __CFRunLoopDoSource0 + 157 7 CoreFoundation 0x00007ff80c087548 __CFRunLoopDoSources0 + 215 8 CoreFoundation 0x00007ff80c0861b8 __CFRunLoopRun + 919 9 CoreFoundation 0x00007ff80c085859 CFRunLoopRunSpecific + 557 10 Foundation 0x00007ff80cf81481 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 216 11 libawt_lwawt.dylib 0x0000000122eeb1c2 Java_sun_lwawt_macosx_LWCToolkit_doAWTRunLoopImpl + 324 12 ??? 0x00000001105eae47 0x0 + 4569607751 13 ??? 0x00000001105daffd 0x0 + 4569542653 14 ??? 0x00000001105daffd 0x0 + 4569542653 ) this is the error am getting in logs, where the modal dialog box is been blocked by some external application or for some other reasons
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781
Jan ’24
Legal Notice - Rejection of Apple Developer Enterprise Program Application Request ID 77BDS89M6N
I am writing to you on behalf of Construction & Maintenance Company Ltd, regarding the recent rejection of our application for the Apple Developer Enterprise Program. We received communication dated 11-Jan-2024 indicating that our enrollment cannot proceed. We wish to express our disappointment in this decision, which has substantial implications for our business operations, development projects, and overall competitiveness in the market. We believe that this rejection is unjust and contrary to the principles of fairness and equal opportunity. Despite our best efforts to comply with all necessary guidelines and regulations, we were denied access to the Apple Developer Enterprise Program without sufficient explanation. This situation has left us with no choice but to pursue legal remedies to address the perceived injustice. Our legal team will be initiating the necessary legal actions to challenge this decision, seeking redress for the damages incurred as a result of the rejection. This legal action is a measure of last resort, and we would prefer an amicable resolution to this matter. We hereby request the following within 1 Business Day from the receipt of this notice: A detailed written explanation for the rejection of our application, outlining the specific grounds and criteria that led to this decision. A reconsideration of our application for the Apple Developer Enterprise Program, with a commitment to fair and unbiased evaluation. Failure to provide a satisfactory response within the stipulated timeframe will leave us with no alternative but to proceed with the legal action without further notice. We believe in a fair resolution to this matter and trust that Apple Inc. shares this commitment. Please consider this notice as a genuine effort to resolve the matter before resorting to formal legal proceedings. We remain open to constructive dialogue to address any concerns or issues that may have led to the rejection of our application.
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398
Jan ’24
Command Ld emitted errors but did not return a nonzero exit code to indicate failure
I am upgrading the react-native from 71 to 73. Once Ios is built successfully and its been installed on the simulator, its throwing an error "Command Ld emitted errors but did not return a nonzero exit code to indicate failure". I did the following trying to resolve it but nothing worked so far. deleted derived data pod deintegrate pod install clean project Any help is appreciated.
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836
Jan ’24
Can I use one of my TSI’s for consulting help
I’m having problems implementing a rather simple concept in a Storyboard (for backward compatibility) using IB, and am wondering if I can ask for help using one of my TSI’s? I’m trying to create a simple 5 or 6 text line app, which takes up about half an iPhone 12 screen in portrait, but then still only takes up about half the screen when rotated into landscape? I haven’t figured out how to do this. Trying to insert some blank imageviews as vertical separators, but can’t get them to be proportional when rotated. Also, please be kind - I’m a COBOL/FORTRAN/Assembler programmer from the 60’s and struggling through the Swift era. I did have a few apps on the app store at one time (objective C), but that was a while ago and struggling to keep up. Thanks in advance.
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430
Jan ’24
XCode swift assistant editor
I have started a course on IOS app development. I learnt about basic stuff about the interface like how to add buttons and constraints and stuff. Now I need to add the function to the button in the assistant editor. But it does not let me edit, delete or type anything with it. First I thought i opened the wrong editor but I even tried a shortcut ( control + option + command + return ) and it opens the same editor. I have been stuck on this for the past week. Please suggest :)
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1.7k
Jan ’24
Unable to Verify App
I have deployed an in-house enterprise app to a user and they are unable to open the app. The error is "Unable to Verify App" An Internet connection is required to verify trust of the developer . This app will not be available until verified. The user is connected to the internet via wifi. We also tested with a cellular connection. We are able to browse the internet so, we're sure the device is connected to the internet. The app downloads but, when the app icon is clicked the error appears. The same app deployed to several other users does not produce an error and opens without issue. What is causing this error and how can we fix it?
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1.4k
Jan ’24
Delayed response from Apple DTS
I had raised a support request in Apple DTS for an issue related to notification. I had a few iteration with the support team related to this but the problem remains unresolved. Everytime I send a response for what has been asked, it takes more than a week for the team to reply. This issue has been pending for over a month now and my work is blocked due to this. Can someone help me in getting a quick response or tell me how to reach the relevant people who can help me with this? Here is my Case ID : 5269018
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410
Jan ’24
Enterprise program: Can I update an existing provisioning profile with a new distribution certificate
Hi, I created a new enterprise distribution certificate. Can I update an existing provisioning profile with the new certificate for a deployed app? Or, do I need to create a new provisioning profile with the new certificate. I want to make sure that updating the existing provisioning profile with the new certificate won't break an app that is already installed on devices. There is a delay between when I would update the provisioning profile and when the updated app could be deployed. So I want to make sure I'm not breaking the existing installs during that timeframe. Thanks
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Jan ’24
Objective C: class category not recognized when compiled in a static library
I have a class category declared and compiled in a mac os static lib: #import <Foundation/Foundation.h> @interface NSNumber(MyExtension) -(NSString *)CallMe; @end then this staticLib is added to a mac console app in XCode and used: #import <Foundation/Foundation.h> #import "MacStaticLib.h" int main(int argc, const char * argv[]) { @autoreleasepool { NSNumber *one = [NSNumber numberWithInt:12]; NSLog(@"%@",[one CallMe]); } return 0; } Compiles fine but fails in runtime, unrecognized selector 'CallMe' send to instance... what's wrong or what I missed? Thanks!!
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753
Jan ’24
change of Account Holder of Apple Developer Enterprise
we have a Developer Enterprise Program that is about to expire in 50 days. The Account Holder might leave the organization, so we are trying to update the Account Holder information. Question 1: is it possible to use a general email account (such as ios.dev.team @ org -domain.com) instead of a real individual. because individuals leave the company. and if it is possible: how to verify this general account as legal representative entity of the organization in the verification process of renewal? Question 2: does changing the Account Holder information affect the certificates/keys and identifiers? thank you.
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436
Jan ’24
Error trying to automatically provision my project in Visual Studio 2022
I am trying to automatically provision my project within Visual Studio 2022. I successfully connected to my apple dev account. When choosing to account within Configure Automatic Provisioning dropdown, I am getting the following error: There was an error while trying to automatically provision the project: 'You are not allowed to perform this operation. Please, check with one of your Team Admins, or, if you need further assistance, please, contact Apple Developer Program, https://developer.apple.com/support' My team Admins asked me to contact apple. Please help!!!
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Jan ’24