Posts under Developer Tools & Services topic

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is UIRequiresFullScreen deprecated or not?
The information coming from Apple is very confusing. https://developer.apple.com/documentation/technotes/tn3192-Migrating-your-app-from-the-deprecated-UIRequiresFullScreen-key says two opposite things: (1) "Starting in iPadOS 26, UIRequiresFullScreen and its associated compatibility mode are deprecated" and you should migrate away. (2) "Starting in iOS 27 and iPadOS 27, UIRequiresFullScreen no longer opts your app out of resizing on either platform. Instead, the system resizes your app’s scene discretely. This behavior applies when you build your app with the iOS 27 SDK or later and set UIRequiresFullScreen to YES" The thing is that (2) implies that UIRequiresFullScreen is legal and in fact is supposed to have a well-defined new behavior, "discrete resizing". I have not been able to detect any evidence of this "discrete resizing" and I don't understand what it is. But the important thing is (2) makes it sound legal but (1) makes it sound illegal. What's true?
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Individual membership frozen during migration to organization: non-US owner of a US LLC can't provide US ID
I started migrating my individual Apple Developer Program membership to an organization (my US LLC). I'm the LLC's owner, but I'm Algerian, live in Algeria, and hold an Algerian passport. Enrollment support (case 20000135725288) asked for a government ID from the United States because the enrollment region is the US. I don't have one. I've offered my passport plus the LLC's Articles of Organization and IRS EIN letter, and asked them to cancel the migration if that isn't accepted. Meanwhile my individual membership is frozen. The account page says "membership benefits are temporarily disabled" during the migration, and App Store Connect is blocking app updates. I have a live app with paying users and can't ship updates. My last follow-up has been unanswered for 5 days, and the contact page only offers email for my account. Is there a supported way for a non-US owner of a US LLC to pass identity verification for organization enrollment? If not, how do I get the migration cancelled and my individual membership restored quickly? If anyone from Apple can look at case 20000135725288, I'd really appreciate it. Thanks.
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Individual enrollment stuck: ID verification rejects passport, web shows "unknown error" (case 30000010359903)
Hello, I'm trying to enroll in the Apple Developer Program as an individual, and I'm blocked at every step. In the Apple Developer app on Mac, ID verification first said my ID was too dark. Then it said "the ID you submitted isn't accepted for your region or doesn't match the document type you selected". I tried both my passport and my residence card. The app then said "The identification verification service is down" and told me to enroll on the web. On developer.apple.com/programs/enroll I get "We are unable to process your request. An unknown error occurred." System Status shows Program Enrollment as available. I opened case 30000010359903 with Program Enrollment support on November 9 and haven't received a reply. Phone support isn't offered in my region (Côte d'Ivoire). Could someone at Apple look at the case or reset my enrollment so I can finish it? Thank you.
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Individual enrollment (Kazakhstan) stuck since Nov 2 — order acknowledged, “Purchase your membership”, no support reply (Case 30000005726272)
Hello, I enrolled as an individual from Kazakhstan on 2 November 2026 via the website, completed the purchase and received the order acknowledgement email. My account still shows “Pending” and “Purchase your membership”. The card was never charged. Apple Account region, billing address, card and phone are all Kazakhstan. I have not placed a second order. I contacted Developer Support on 5 November and followed up on 11 November (Case 30000005726272) with no reply. This lack of any kind of response is really frustrating. Enrollment ID: L73W9BK27C Could someone from the Developer Program team review the enrollment? I’m happy to provide ID documents. Thank you.
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Unable to Purchase Apple Developer Program Membership – Organization Enrollment Approved but Purchase Not Completed
Hello, I am trying to enroll my organization in the Apple Developer Program, but I am unable to complete the membership purchase. My organization enrollment verification has already been completed. I also contacted Apple Developer Support regarding this issue and received an email confirming that my Apple Account review was completed and that I could retry the purchase. However, I am still experiencing the same issue. Errors displayed: Purchase Not Completed. Unable to Purchase. This item is currently not available in your country or region. Steps already taken: Completed organization enrollment verification. Contacted Apple Developer Support regarding the purchase issue. Received confirmation that the account review was completed. Retried the purchase after receiving Apple's confirmation. Still encountering the same purchase errors. My questions: Has anyone experienced this issue after their Apple Account review was completed? Is this related to an Apple Account purchase restriction or an organization enrollment issue? Can Apple Developer Support manually reset the pending purchase status? Is there an alternative way to complete the organization membership purchase? I am trying to purchase the membership for my organization, not an individual account. Any suggestions or guidance from someone who has successfully resolved this issue would be greatly appreciated. Thank you.
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Organization enrollment approved, membership payment fails every time (Enrollment T4N699N5AJ, Case 30000011902355)
Hello, Our organization enrollment is approved and the account page shows "Purchase your membership", but the payment fails every time. Details: Enrollment ID: T4N699N5AJ Support case ID: 30000011902355 (no reply yet, submitted Nov 11) Failed orders: D005468273, D005474111, D005480095, D005485219 (Nov 9 to 12) Each time I get the "We're having a problem with your payment" email about an hour after the order acknowledgement. Enrollment was done on the web. The Apple Developer app says enrollment is not available for this Apple Account. I am in Tanzania and cannot reach Apple by phone. Cards tried so far: A virtual debit card A physical prepaid card Cards belonging to two other people All were declined the same way, so I do not think it is one bad card. Possible name mismatch: Apple's FAQ says the payment information must match the enrollment exactly. My enrollment name is first and last name only, while my bank cards show first, middle and last name. I have not been able to tell whether this alone causes the decline, and the last order was placed using the first and last name only. What I would like help with: The actual reason the payments are declined. How to pay on the existing enrollment with a different card, and whether the name format matters. Whether the four failed orders are blocking new ones, since a new attempt now says duplicate order. Has anyone seen this and found a fix? Could an Apple staff member please review the case? Thank you.
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URGENT: Expired membership — can't renew with my Kazakhstan Visa card, no Renew button anywhere
Posting from a secondary Apple Account, because the forums keep looping on the agreement page for my main developer account. This is urgent: my apps have been off the App Store since November 8, and I'm losing paying subscribers every day. I want to renew my Apple Developer Program membership (Team ID: 3RQQLZAS77) right now with my Kazakhstan Visa card, but there is no way to pay. What happened: I originally bought the membership in the Apple Developer app through the Russian App Store many years ago I have since moved to Kazakhstan. My Apple Account region, my Visa card and my developer profile address are all in Kazakhstan. The membership expired on November 8, and my apps were removed from the App Store. There is no Renew button in the Apple Developer app, developer.apple.com/account has no Renew Membership button, and the subscription doesn't appear in Settings > Subscriptions. The old subscription is still tied to the Russian App Store, where payments don't work. I checked this by switching my App Store back to the Russian region: the subscription appears there, but payment fails with "This item is currently being modified". Contacting support: Case 30000009154290 has had no reply since Monday, despite three emails. I opened a second case on November 12. Phone support is not offered for my account. An Apple Support advisor confirmed in chat that there is no phone line for Kazakhstan. What I need: Please enable the Renew Membership button on developer.apple.com, so I can pay the $99 fee with my Kazakhstan Visa card. Restoring only the button in the Apple Developer app won't help: in-app purchase of the membership is not available in Kazakhstan and fails with "This item is currently not available in your country or region" (the same happened in thread 847120). I'm ready to pay immediately. Could someone from Apple please look into this as soon as possible? Note: the phone number in my Membership details is outdated. If you need to call me, please use the phone number on my Apple Account linked to Team ID: 3RQQLZAS77. Thank you!
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Xcode Cloud export fails with exit code 70: "Developer ID Application Managed" certificate exists but Xcode Cloud reports no cert/private key found
We're getting a build failure from Xcode Cloud on the Export Archive step for the Developer ID distribution destination. The App Store Connect and Development exports in the same build both succeed, only the Developer ID export fails. Environment Xcode 27.2 (27B48), macOS SDK 27.2 Build: Vor (macOS), Build 1270 Team ID: BB23FH7873 When Xcode Cloud queries for a certificate of type DEVELOPER_ID_APPLICATION_MANAGED zero results are returned: Payload: {"urlEncodedQueryParams":"teamId=BB23FH7873&filter[certificateType]=DEVELOPER_ID_APPLICATION_MANAGED&limit=200"} Response: { "data" : [ ], "meta" : { "paging" : { "total" : 0 ... } } }It then attempts to create one, which is rejected: POST .../certificates {"certificateType":"DEVELOPER_ID_APPLICATION_MANAGED","teamId":"BB23FH7873"} Response: { "errors" : [ { "status" : "409", "code" : "ENTITY_ERROR", "resultCode" : 7460, "title" : "There is a problem with the request entity", "detail" : "You already have a current Developer ID Application Managed certificate or a pending certificate request." } ] }The export step then fails with: error: exportArchive No signing certificate "Developer ID Application" found No "Developer ID Application" signing certificate matching team ID "BB23FH7873" with a private key was found. error: exportArchive No profiles for 'app.getvor.macOS' were found Xcode couldn't find any Developer ID provisioning profiles matching 'app.getvor.macOS'. ** EXPORT FAILED **xcodebuild -exportArchive then exits with status 70. We have two Developer ID Application Managed (Xcode Cloud) certificates already in Certificates, Identifiers & Profiles, and no certs pending that we can see. So it looks like something is preventing Xcode Cloud from seeing its own previously created managed certificates. Is there a way to get Xcode Cloud to recognize the existing certificates? Other posts suggest revoking existing Developer ID Application certificates, however our understanding is this has the potential to break currently signed and shipped versions of the application. A version of this question was also submitted as case ID 103008361082.
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Enrolled as an individual and no response after 10 days
I paid and applied for my Apple Developer Enrollment 10 days ago, on 3 November, (which successfully went through) however the last information I heard from them was once I sent my ID photo through saying they received it. Nothing else - no enrollment being processed, no enrollment ID and no response to support emails (case ID: 30000013068242). And furthermore, in the Developer app the enrol button is greyed out saying im not able to use the app and must do it on the web (where i already did my enrolment) and I used the correct apple account on my pc where i did it, correct bank card etc. And all I can see at the moment is "pending" next to my account name on web and it is still asking me to do payment to continue with enrolment and purchase my membership even though i was succesfully charged. I am really hoping that someone from Apple Support or Relations can help me as I'm completely stuck and frustrated, and I really need this to go through. Thank you
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Individual Apple Developer Program enrollment stuck in Georgia
I’m trying to enroll in the Apple Developer Program as an individual from Georgia so I can submit my game to the App Store. I enabled two-factor authentication and tried enrolling through both the Apple Developer website and the iOS app. I opened a case with Apple Developer Support more than 10 days ago and haven’t received a reply. The support portal hasn’t offered a phone callback for my region. Has anyone in Georgia run into this and found a way to follow up on an existing enrollment case? If Apple staff can point me to the right channel, I can share the case number privately. Thanks for any guidance.
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Enrollment stuck for weeks — upload link returns "account not authorized" (/ineligible), no reply from Developer Support
My Apple Developer Program enrollment has been stuck for several weeks and I can't get a response through any channel. Hoping someone from Apple can flag this internally. Situation: The enrollment fee is already paid — authorized and showing as completed on my card. My government-issued photo ID was uploaded earlier, before I made the payment. Developer Support (Case #102982502169) emailed asking me to re-upload my ID via https://developer.apple.com/contact/file-upload/ — but that link redirects to /contact/file-upload/ineligible and shows "Sorry, you don't have access. Your account isn't authorized to upload files", even when I'm signed in as the account holder. So I physically cannot complete the step they asked for. What I've tried: Replied to the email thread (Case #102982502169, Case #103012285256, Case #103015741490) multiple times — no response. No phone/callback option is offered for my account. Apple Support chat confirmed they have no way to escalate to the developer team. Could someone please either enable the file upload for my case, or confirm my ID is already on file so enrollment can be completed? Case #102982502169. Happy to provide any details. Thank you.
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Enrollment still Pending after payment – no response from support
Hi everyone, I enrolled in the Apple Developer Program from Vietnam and paid the 99 USD fee. Apple asked for documents, and I provided them and received a confirmation. However, my account still shows “Pending” and keeps asking me to “Purchase your membership”. The payment was made by my company, so the invoice is under a colleague’s name, not mine. I opened a support case on November 6 (Case ID: 30000006863082) and sent a follow-up, but I haven’t received any reply. Phone support also shows “currently unavailable”. Has anyone had the same issue? How long did it take, and is there any other way to reach the enrollment team? Thank you!
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Single member LLC W9 form
I converted my individual dev account to organization (as a single member LLC). Now I was working on filling out the W9 form and according to the current W9 guidelines I need to put my own name in the first row of the form: Name (as shown on your income tax return) However in the appstoreconnect UI this name is non-changeable and defaulted to my LLC name. How should I go about it?
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Apple Developer Program Enrollment Stuck on "Your enrollment is being processed" for Over a Month
Hi everyone, I'm hoping someone from Apple or someone who has experienced a similar issue can assist. I enrolled in the Apple Developer Program over a month ago, but my enrollment status has not changed. Whenever I check my enrollment, I receive the following message: "Your enrollment is being processed." My enrollment details: Enrollment ID: ************ Status: Your enrollment is being processed. Waiting period: Over one month I understand that Apple's enrollment process may require additional verification, but waiting over a month without any status updates or further communication is becoming concerning. I would appreciate some guidance on the following: Is it normal for Apple Developer Program enrollment to take this long? Is there a way to determine whether additional information or verification is required? Should I contact Apple Developer Support to have my enrollment manually reviewed? I need the developer account to publish and manage my applications, so this delay is preventing me from moving forward with my development and release plans. And is currently losing customers. Has anyone experienced a similar situation, and if so, how did you get it resolved? Any assistance or advice would be greatly appreciated. Thank you!
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身份验证记录被错误锁定问题
曾试用一个Apple ID 申请并通过了身份验证(但未付费),随后邮件沟通撤销了该申请,现在正尝试用正式工作 Apple ID 完成注册,但系统提示无法完成身份验证。 电话沟通也是。要求Apple 的技术支持团队在后台手动释放或重置绑定在我身份证上的旧验证记录。 不知道有多少人遇到这个问题?是否有解决,怎么解决的?
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Enrollment blocked: identity verification linked to an Apple Account I cannot identify
I'm trying to enroll in the Apple Developer Program as an individual and I'm stuck at a point I can't get past on my own. What happens The ID scan step in the Apple Developer App completes successfully. After that, when I sign in with my account, I get "We could not complete your enrollment." Developer Support told me the reason: my identity has already been verified under a different Apple Account, and per Apple's policy the same identity cannot be verified again on a second account. The problem is that I cannot identify that other account. I have used the same Apple Account since 2018 and have no recollection of ever creating a second one. What I have already checked Every device I own (iPhone, iPad, Mac). All are signed in to the same Apple Account. No other account appears anywhere. My entire email history, including archived, spam and deleted mail. Every message from Apple since 2018 was sent to the same address. There is no trace of any other Apple Account. iCloud Keychain and saved credentials in all browsers I use. No other Apple Account is stored. Family Sharing members. Nothing relevant. I submitted over twenty candidate email addresses to Developer Support. All came back as no match. Support responses so far Both email and phone support gave me the same answer: nothing can be done unless I provide the email address of the other account. I offered to provide my device serial number and other identifying information, but no alternative lookup method was offered. A possible explanation I found a thread here describing a case where someone had enrolled years earlier under an account they later deleted via privacy.apple.com, and the identity verification remained linked to that deleted account rather than being released with it. If something similar applies to me, the account I am being asked to identify no longer exists, which would explain why no trace of it can be found anywhere. What I'm asking Has anyone had the identity verification association reset by Apple? If so, what did it take? Is there a way to have Apple look up the associated account from a device serial number or other identifying information, rather than requiring the email address up front? Has anyone resolved a case involving a deleted Apple Account retaining the verification link?
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Kosovo – Cannot pay for Apple Developer Program: "An invalid value '1549' was provided for State, Province, or Region
Hello, I am trying to enroll in the Apple Developer Program from Kosovo, but I cannot complete the payment on the web. Every time I submit the order, I get this error: "We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region." My details: Country/Region: Kosovo State, Province, or Region: Kosovo Region (the only option available in the dropdown) Item: Apple Developer Program, 1 year membership (US$ 99) I have checked and re-entered my billing information multiple times and the result is always the same. Since "Kosovo Region" is the only value the form allows, I cannot change it, so the invalid value seems to come from the order system itself. I opened a case with Apple Developer Support on November 4, 2026 (Case ID: 30000004845460) and have not received any response yet. Other developers from Kosovo have reported the exact same '1549' error here: https://developer.apple.com/forums/thread/817336 https://developer.apple.com/forums/thread/845160 Could someone from Apple Developer Support please review my case and escalate it? If there is any alternative way to complete the payment in the meantime, I would be grateful to know. This is blocking me from publishing my apps. Thank you!
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Enrollment Pending – Identity Documents Submitted – Need Status Update
Hello, I am writing to follow up on my Apple Developer Program enrollment. I recently completed a new enrollment as an Individual and submitted the required identity verification documents. I also received confirmation that the documents were received and are under review. My app is already live on Google Play, and the delay in activating the Apple Developer account is blocking the iOS release and affecting our project timeline. Could someone from the Apple Developer team please provide a status update on the review? Thank you.
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Individual enrollment on hold since June (Türkiye) – ID verified, but app enrollment disabled and no reply to case 102999172280
Hello, I'm an individual developer in Türkiye. My Apple Developer Program enrollment has been stuck since June 2026, and I haven't been able to get a resolution through support. Timeline: June 2026: I received an "Action needed: Provide additional information" email. I missed it, and the document upload link has since expired. October 26, 2026: A Developer Support advisor told me that my ID verification was successful and suggested completing my enrollment in the Apple Developer app. In the Apple Developer app, "Enroll Now" is grayed out with the message: "Enrollment through the Apple Developer app is not available for this Apple Account." On the website, it still says: "Your enrollment is on hold. Additional information is needed." I replied to the advisor on October 26, followed up on November 7 and November 12, and haven't received a reply. Phone support has shown as unavailable every time I checked. Case numbers: 102999172280, 30000004053864 It looks like the pending web enrollment is blocking enrollment in the app. I would like Apple to either: cancel or reset the pending web enrollment so I can enroll in the app, or complete the existing web enrollment, since my ID has already been verified. I've seen other developers in Türkiye report the same issue (e.g. threads 854751 and 843131). If anyone from Apple could look at my case, or if anyone has resolved this, I'd really appreciate the help. Thank you.
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is UIRequiresFullScreen deprecated or not?
The information coming from Apple is very confusing. https://developer.apple.com/documentation/technotes/tn3192-Migrating-your-app-from-the-deprecated-UIRequiresFullScreen-key says two opposite things: (1) "Starting in iPadOS 26, UIRequiresFullScreen and its associated compatibility mode are deprecated" and you should migrate away. (2) "Starting in iOS 27 and iPadOS 27, UIRequiresFullScreen no longer opts your app out of resizing on either platform. Instead, the system resizes your app’s scene discretely. This behavior applies when you build your app with the iOS 27 SDK or later and set UIRequiresFullScreen to YES" The thing is that (2) implies that UIRequiresFullScreen is legal and in fact is supposed to have a well-defined new behavior, "discrete resizing". I have not been able to detect any evidence of this "discrete resizing" and I don't understand what it is. But the important thing is (2) makes it sound legal but (1) makes it sound illegal. What's true?
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Individual membership frozen during migration to organization: non-US owner of a US LLC can't provide US ID
I started migrating my individual Apple Developer Program membership to an organization (my US LLC). I'm the LLC's owner, but I'm Algerian, live in Algeria, and hold an Algerian passport. Enrollment support (case 20000135725288) asked for a government ID from the United States because the enrollment region is the US. I don't have one. I've offered my passport plus the LLC's Articles of Organization and IRS EIN letter, and asked them to cancel the migration if that isn't accepted. Meanwhile my individual membership is frozen. The account page says "membership benefits are temporarily disabled" during the migration, and App Store Connect is blocking app updates. I have a live app with paying users and can't ship updates. My last follow-up has been unanswered for 5 days, and the contact page only offers email for my account. Is there a supported way for a non-US owner of a US LLC to pass identity verification for organization enrollment? If not, how do I get the migration cancelled and my individual membership restored quickly? If anyone from Apple can look at case 20000135725288, I'd really appreciate it. Thanks.
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Individual enrollment stuck: ID verification rejects passport, web shows "unknown error" (case 30000010359903)
Hello, I'm trying to enroll in the Apple Developer Program as an individual, and I'm blocked at every step. In the Apple Developer app on Mac, ID verification first said my ID was too dark. Then it said "the ID you submitted isn't accepted for your region or doesn't match the document type you selected". I tried both my passport and my residence card. The app then said "The identification verification service is down" and told me to enroll on the web. On developer.apple.com/programs/enroll I get "We are unable to process your request. An unknown error occurred." System Status shows Program Enrollment as available. I opened case 30000010359903 with Program Enrollment support on November 9 and haven't received a reply. Phone support isn't offered in my region (Côte d'Ivoire). Could someone at Apple look at the case or reset my enrollment so I can finish it? Thank you.
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Individual enrollment (Kazakhstan) stuck since Nov 2 — order acknowledged, “Purchase your membership”, no support reply (Case 30000005726272)
Hello, I enrolled as an individual from Kazakhstan on 2 November 2026 via the website, completed the purchase and received the order acknowledgement email. My account still shows “Pending” and “Purchase your membership”. The card was never charged. Apple Account region, billing address, card and phone are all Kazakhstan. I have not placed a second order. I contacted Developer Support on 5 November and followed up on 11 November (Case 30000005726272) with no reply. This lack of any kind of response is really frustrating. Enrollment ID: L73W9BK27C Could someone from the Developer Program team review the enrollment? I’m happy to provide ID documents. Thank you.
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Unable to Purchase Apple Developer Program Membership – Organization Enrollment Approved but Purchase Not Completed
Hello, I am trying to enroll my organization in the Apple Developer Program, but I am unable to complete the membership purchase. My organization enrollment verification has already been completed. I also contacted Apple Developer Support regarding this issue and received an email confirming that my Apple Account review was completed and that I could retry the purchase. However, I am still experiencing the same issue. Errors displayed: Purchase Not Completed. Unable to Purchase. This item is currently not available in your country or region. Steps already taken: Completed organization enrollment verification. Contacted Apple Developer Support regarding the purchase issue. Received confirmation that the account review was completed. Retried the purchase after receiving Apple's confirmation. Still encountering the same purchase errors. My questions: Has anyone experienced this issue after their Apple Account review was completed? Is this related to an Apple Account purchase restriction or an organization enrollment issue? Can Apple Developer Support manually reset the pending purchase status? Is there an alternative way to complete the organization membership purchase? I am trying to purchase the membership for my organization, not an individual account. Any suggestions or guidance from someone who has successfully resolved this issue would be greatly appreciated. Thank you.
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Organization enrollment approved, membership payment fails every time (Enrollment T4N699N5AJ, Case 30000011902355)
Hello, Our organization enrollment is approved and the account page shows "Purchase your membership", but the payment fails every time. Details: Enrollment ID: T4N699N5AJ Support case ID: 30000011902355 (no reply yet, submitted Nov 11) Failed orders: D005468273, D005474111, D005480095, D005485219 (Nov 9 to 12) Each time I get the "We're having a problem with your payment" email about an hour after the order acknowledgement. Enrollment was done on the web. The Apple Developer app says enrollment is not available for this Apple Account. I am in Tanzania and cannot reach Apple by phone. Cards tried so far: A virtual debit card A physical prepaid card Cards belonging to two other people All were declined the same way, so I do not think it is one bad card. Possible name mismatch: Apple's FAQ says the payment information must match the enrollment exactly. My enrollment name is first and last name only, while my bank cards show first, middle and last name. I have not been able to tell whether this alone causes the decline, and the last order was placed using the first and last name only. What I would like help with: The actual reason the payments are declined. How to pay on the existing enrollment with a different card, and whether the name format matters. Whether the four failed orders are blocking new ones, since a new attempt now says duplicate order. Has anyone seen this and found a fix? Could an Apple staff member please review the case? Thank you.
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2h
URGENT: Expired membership — can't renew with my Kazakhstan Visa card, no Renew button anywhere
Posting from a secondary Apple Account, because the forums keep looping on the agreement page for my main developer account. This is urgent: my apps have been off the App Store since November 8, and I'm losing paying subscribers every day. I want to renew my Apple Developer Program membership (Team ID: 3RQQLZAS77) right now with my Kazakhstan Visa card, but there is no way to pay. What happened: I originally bought the membership in the Apple Developer app through the Russian App Store many years ago I have since moved to Kazakhstan. My Apple Account region, my Visa card and my developer profile address are all in Kazakhstan. The membership expired on November 8, and my apps were removed from the App Store. There is no Renew button in the Apple Developer app, developer.apple.com/account has no Renew Membership button, and the subscription doesn't appear in Settings > Subscriptions. The old subscription is still tied to the Russian App Store, where payments don't work. I checked this by switching my App Store back to the Russian region: the subscription appears there, but payment fails with "This item is currently being modified". Contacting support: Case 30000009154290 has had no reply since Monday, despite three emails. I opened a second case on November 12. Phone support is not offered for my account. An Apple Support advisor confirmed in chat that there is no phone line for Kazakhstan. What I need: Please enable the Renew Membership button on developer.apple.com, so I can pay the $99 fee with my Kazakhstan Visa card. Restoring only the button in the Apple Developer app won't help: in-app purchase of the membership is not available in Kazakhstan and fails with "This item is currently not available in your country or region" (the same happened in thread 847120). I'm ready to pay immediately. Could someone from Apple please look into this as soon as possible? Note: the phone number in my Membership details is outdated. If you need to call me, please use the phone number on my Apple Account linked to Team ID: 3RQQLZAS77. Thank you!
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2h
Xcode Cloud export fails with exit code 70: "Developer ID Application Managed" certificate exists but Xcode Cloud reports no cert/private key found
We're getting a build failure from Xcode Cloud on the Export Archive step for the Developer ID distribution destination. The App Store Connect and Development exports in the same build both succeed, only the Developer ID export fails. Environment Xcode 27.2 (27B48), macOS SDK 27.2 Build: Vor (macOS), Build 1270 Team ID: BB23FH7873 When Xcode Cloud queries for a certificate of type DEVELOPER_ID_APPLICATION_MANAGED zero results are returned: Payload: {"urlEncodedQueryParams":"teamId=BB23FH7873&filter[certificateType]=DEVELOPER_ID_APPLICATION_MANAGED&limit=200"} Response: { "data" : [ ], "meta" : { "paging" : { "total" : 0 ... } } }It then attempts to create one, which is rejected: POST .../certificates {"certificateType":"DEVELOPER_ID_APPLICATION_MANAGED","teamId":"BB23FH7873"} Response: { "errors" : [ { "status" : "409", "code" : "ENTITY_ERROR", "resultCode" : 7460, "title" : "There is a problem with the request entity", "detail" : "You already have a current Developer ID Application Managed certificate or a pending certificate request." } ] }The export step then fails with: error: exportArchive No signing certificate "Developer ID Application" found No "Developer ID Application" signing certificate matching team ID "BB23FH7873" with a private key was found. error: exportArchive No profiles for 'app.getvor.macOS' were found Xcode couldn't find any Developer ID provisioning profiles matching 'app.getvor.macOS'. ** EXPORT FAILED **xcodebuild -exportArchive then exits with status 70. We have two Developer ID Application Managed (Xcode Cloud) certificates already in Certificates, Identifiers & Profiles, and no certs pending that we can see. So it looks like something is preventing Xcode Cloud from seeing its own previously created managed certificates. Is there a way to get Xcode Cloud to recognize the existing certificates? Other posts suggest revoking existing Developer ID Application certificates, however our understanding is this has the potential to break currently signed and shipped versions of the application. A version of this question was also submitted as case ID 103008361082.
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492
Activity
2h
Enrolled as an individual and no response after 10 days
I paid and applied for my Apple Developer Enrollment 10 days ago, on 3 November, (which successfully went through) however the last information I heard from them was once I sent my ID photo through saying they received it. Nothing else - no enrollment being processed, no enrollment ID and no response to support emails (case ID: 30000013068242). And furthermore, in the Developer app the enrol button is greyed out saying im not able to use the app and must do it on the web (where i already did my enrolment) and I used the correct apple account on my pc where i did it, correct bank card etc. And all I can see at the moment is "pending" next to my account name on web and it is still asking me to do payment to continue with enrolment and purchase my membership even though i was succesfully charged. I am really hoping that someone from Apple Support or Relations can help me as I'm completely stuck and frustrated, and I really need this to go through. Thank you
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48
Activity
2h
Individual Apple Developer Program enrollment stuck in Georgia
I’m trying to enroll in the Apple Developer Program as an individual from Georgia so I can submit my game to the App Store. I enabled two-factor authentication and tried enrolling through both the Apple Developer website and the iOS app. I opened a case with Apple Developer Support more than 10 days ago and haven’t received a reply. The support portal hasn’t offered a phone callback for my region. Has anyone in Georgia run into this and found a way to follow up on an existing enrollment case? If Apple staff can point me to the right channel, I can share the case number privately. Thanks for any guidance.
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Activity
3h
Enrollment stuck for weeks — upload link returns "account not authorized" (/ineligible), no reply from Developer Support
My Apple Developer Program enrollment has been stuck for several weeks and I can't get a response through any channel. Hoping someone from Apple can flag this internally. Situation: The enrollment fee is already paid — authorized and showing as completed on my card. My government-issued photo ID was uploaded earlier, before I made the payment. Developer Support (Case #102982502169) emailed asking me to re-upload my ID via https://developer.apple.com/contact/file-upload/ — but that link redirects to /contact/file-upload/ineligible and shows "Sorry, you don't have access. Your account isn't authorized to upload files", even when I'm signed in as the account holder. So I physically cannot complete the step they asked for. What I've tried: Replied to the email thread (Case #102982502169, Case #103012285256, Case #103015741490) multiple times — no response. No phone/callback option is offered for my account. Apple Support chat confirmed they have no way to escalate to the developer team. Could someone please either enable the file upload for my case, or confirm my ID is already on file so enrollment can be completed? Case #102982502169. Happy to provide any details. Thank you.
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3
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114
Activity
3h
Enrollment still Pending after payment – no response from support
Hi everyone, I enrolled in the Apple Developer Program from Vietnam and paid the 99 USD fee. Apple asked for documents, and I provided them and received a confirmation. However, my account still shows “Pending” and keeps asking me to “Purchase your membership”. The payment was made by my company, so the invoice is under a colleague’s name, not mine. I opened a support case on November 6 (Case ID: 30000006863082) and sent a follow-up, but I haven’t received any reply. Phone support also shows “currently unavailable”. Has anyone had the same issue? How long did it take, and is there any other way to reach the enrollment team? Thank you!
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58
Activity
5h
Single member LLC W9 form
I converted my individual dev account to organization (as a single member LLC). Now I was working on filling out the W9 form and according to the current W9 guidelines I need to put my own name in the first row of the form: Name (as shown on your income tax return) However in the appstoreconnect UI this name is non-changeable and defaulted to my LLC name. How should I go about it?
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3
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1.1k
Activity
5h
Apple Developer Program Enrollment Stuck on "Your enrollment is being processed" for Over a Month
Hi everyone, I'm hoping someone from Apple or someone who has experienced a similar issue can assist. I enrolled in the Apple Developer Program over a month ago, but my enrollment status has not changed. Whenever I check my enrollment, I receive the following message: "Your enrollment is being processed." My enrollment details: Enrollment ID: ************ Status: Your enrollment is being processed. Waiting period: Over one month I understand that Apple's enrollment process may require additional verification, but waiting over a month without any status updates or further communication is becoming concerning. I would appreciate some guidance on the following: Is it normal for Apple Developer Program enrollment to take this long? Is there a way to determine whether additional information or verification is required? Should I contact Apple Developer Support to have my enrollment manually reviewed? I need the developer account to publish and manage my applications, so this delay is preventing me from moving forward with my development and release plans. And is currently losing customers. Has anyone experienced a similar situation, and if so, how did you get it resolved? Any assistance or advice would be greatly appreciated. Thank you!
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64
Activity
5h
身份验证记录被错误锁定问题
曾试用一个Apple ID 申请并通过了身份验证(但未付费),随后邮件沟通撤销了该申请,现在正尝试用正式工作 Apple ID 完成注册,但系统提示无法完成身份验证。 电话沟通也是。要求Apple 的技术支持团队在后台手动释放或重置绑定在我身份证上的旧验证记录。 不知道有多少人遇到这个问题?是否有解决,怎么解决的?
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53
Activity
14h
Enrollment blocked: identity verification linked to an Apple Account I cannot identify
I'm trying to enroll in the Apple Developer Program as an individual and I'm stuck at a point I can't get past on my own. What happens The ID scan step in the Apple Developer App completes successfully. After that, when I sign in with my account, I get "We could not complete your enrollment." Developer Support told me the reason: my identity has already been verified under a different Apple Account, and per Apple's policy the same identity cannot be verified again on a second account. The problem is that I cannot identify that other account. I have used the same Apple Account since 2018 and have no recollection of ever creating a second one. What I have already checked Every device I own (iPhone, iPad, Mac). All are signed in to the same Apple Account. No other account appears anywhere. My entire email history, including archived, spam and deleted mail. Every message from Apple since 2018 was sent to the same address. There is no trace of any other Apple Account. iCloud Keychain and saved credentials in all browsers I use. No other Apple Account is stored. Family Sharing members. Nothing relevant. I submitted over twenty candidate email addresses to Developer Support. All came back as no match. Support responses so far Both email and phone support gave me the same answer: nothing can be done unless I provide the email address of the other account. I offered to provide my device serial number and other identifying information, but no alternative lookup method was offered. A possible explanation I found a thread here describing a case where someone had enrolled years earlier under an account they later deleted via privacy.apple.com, and the identity verification remained linked to that deleted account rather than being released with it. If something similar applies to me, the account I am being asked to identify no longer exists, which would explain why no trace of it can be found anywhere. What I'm asking Has anyone had the identity verification association reset by Apple? If so, what did it take? Is there a way to have Apple look up the associated account from a device serial number or other identifying information, rather than requiring the email address up front? Has anyone resolved a case involving a deleted Apple Account retaining the verification link?
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4
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646
Activity
14h
Kosovo – Cannot pay for Apple Developer Program: "An invalid value '1549' was provided for State, Province, or Region
Hello, I am trying to enroll in the Apple Developer Program from Kosovo, but I cannot complete the payment on the web. Every time I submit the order, I get this error: "We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region." My details: Country/Region: Kosovo State, Province, or Region: Kosovo Region (the only option available in the dropdown) Item: Apple Developer Program, 1 year membership (US$ 99) I have checked and re-entered my billing information multiple times and the result is always the same. Since "Kosovo Region" is the only value the form allows, I cannot change it, so the invalid value seems to come from the order system itself. I opened a case with Apple Developer Support on November 4, 2026 (Case ID: 30000004845460) and have not received any response yet. Other developers from Kosovo have reported the exact same '1549' error here: https://developer.apple.com/forums/thread/817336 https://developer.apple.com/forums/thread/845160 Could someone from Apple Developer Support please review my case and escalate it? If there is any alternative way to complete the payment in the meantime, I would be grateful to know. This is blocking me from publishing my apps. Thank you!
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45
Activity
19h
Enrollment Pending – Identity Documents Submitted – Need Status Update
Hello, I am writing to follow up on my Apple Developer Program enrollment. I recently completed a new enrollment as an Individual and submitted the required identity verification documents. I also received confirmation that the documents were received and are under review. My app is already live on Google Play, and the delay in activating the Apple Developer account is blocking the iOS release and affecting our project timeline. Could someone from the Apple Developer team please provide a status update on the review? Thank you.
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83
Activity
19h
Individual enrollment on hold since June (Türkiye) – ID verified, but app enrollment disabled and no reply to case 102999172280
Hello, I'm an individual developer in Türkiye. My Apple Developer Program enrollment has been stuck since June 2026, and I haven't been able to get a resolution through support. Timeline: June 2026: I received an "Action needed: Provide additional information" email. I missed it, and the document upload link has since expired. October 26, 2026: A Developer Support advisor told me that my ID verification was successful and suggested completing my enrollment in the Apple Developer app. In the Apple Developer app, "Enroll Now" is grayed out with the message: "Enrollment through the Apple Developer app is not available for this Apple Account." On the website, it still says: "Your enrollment is on hold. Additional information is needed." I replied to the advisor on October 26, followed up on November 7 and November 12, and haven't received a reply. Phone support has shown as unavailable every time I checked. Case numbers: 102999172280, 30000004053864 It looks like the pending web enrollment is blocking enrollment in the app. I would like Apple to either: cancel or reset the pending web enrollment so I can enroll in the app, or complete the existing web enrollment, since my ID has already been verified. I've seen other developers in Türkiye report the same issue (e.g. threads 854751 and 843131). If anyone from Apple could look at my case, or if anyone has resolved this, I'd really appreciate the help. Thank you.
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43
Activity
19h