Posts under Developer Tools & Services topic

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Activation of Apple developer account
Hello everyone I paid for an Apple Developer subscription, but after a week, about 7-8 days, I still haven't got access to the developer's funds, the subscription is active, the money has been debited, please help me access and activate the developer account, I haven't been answered for several days, I'm very upset. I just don't know what to do, they don't respond to my requests, the phone number is not listed anywhere, I can't call. The Apple Developer subscription is displayed in the App Store subscriptions, the money is debited, the account is inactive, and my Apple Developer account is empty. This is my first and very sad experience. Request number: 102847825967 Order ID MM63GT8S8N Document number 670111691457
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Settings app crashes when tapping "Manage" under Sandbox account without internet connection
Device: iPhone 13 OS Version: iOS 26.4, iOS 26.5 Summary: The Settings app crashes when accessing the Sandbox account management screen in Developer Settings while the device is offline. Steps to Reproduce: Enable Developer Mode on the device Disconnect from the internet (Wi-Fi and cellular off) Go to Settings → Developer Ensure a Sandbox account is signed in Tap on "Sandbox" Tap on "Manage" Expected Result: The system should either: Open the Sandbox management screen, or Show an error indicating no internet connection Actual Result: The Settings app crashes immediately after tapping "Manage". Reproducibility: Always (100%) when offline Additional Notes: Issue observed on iOS 26.4 and iOS 26.5 Does not occur on iOS 18 May also be present in other iOS 26.x versions Does not occur when the device has an active internet connection
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Waiting for the Developer Account
Hi everyone, I enrolled in the Developer Program 6 days ago and I'm still unable to access my account. I'm hoping someone here can help or that this gets the attention of Apple staff. Here's my situation: I enrolled on Saturday and completed the process on the website The fee has been successfully charged to my bank account I received both a purchase acknowledgement and an invoice from Apple Despite all of this, the Apple Developer website still shows "Complete your purchase" as if nothing happened I already opened a support case, but have not received any response whatsoever No activation, no update, and no communication from Apple I have proof of payment (bank statement, order confirmation, and invoice), so this does not appear to be a payment issue on my end. Has anyone experienced this and managed to get it resolved? Thanks guys.
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API token - remote repository
Hi, I'm using Bitbucket for remote repository. I try to change the Bitbucket App Password used so far to the remote repository with the new API token with scope as the App Password will be deprecated.. I created the API token successfully but I cannot configure it in Xcode. Does someone has already successfully replaced the App Password with the new API token in Xcode? Thank you in advance Jean MacBook Air 26.3.1 Xcode Version 26.4 (17E192)
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Agentic coding issues
Hi guys, Two annoying issues I'm having at the moment with agentic coding. Xcode signs out of Claude every single day and gives the error Failed to authenticate. API Error: 401. The only solution is go to settings and sign out of Claude and in again. Apple removed the little arrow to select the model, so now every time you start a new conversation you have to pick the model. I just want to start a new conversation with the model I'm using. The extra click is a time waster. Any solutions would be appreciated. Thanks
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Apple Developer enrollment stuck for a month — passport upload fails immediately in the app
I’m trying to complete my Apple Developer Program enrollment, and I’ve now been stuck in this process for about a month. The main issue is that the passport upload step in the Apple Developer app fails almost immediately every time with the same error, so I can’t complete identity verification and move forward. I’ve already gone through a very long back-and-forth with Apple Developer Support. At first, my enrollment through the website failed, and I was told to continue through the Apple Developer app instead. Then I ran into the passport upload issue in the app. Support asked me to upload identification documents through secure links, and I uploaded the requested documents, including my passport. I also updated my Apple Account name to match my official identification. During this process, one support representative, James, was helping me and there was a lot of back-and-forth. At one point it seemed like the case was being escalated and moving somewhere, but after that the responses became slower and then basically stopped. Since then I’ve been left waiting without a clear resolution, even though I’ve tried to follow every instruction carefully. This has become really frustrating and exhausting. I’m not trying to do anything unusual — I’m just trying to enroll in the Apple Developer Program so I can publish my app, and instead I’ve been stuck in a loop for weeks. Has anyone here had the passport upload fail immediately in the Apple Developer app, especially after already providing documents directly to Apple Support? Did anything help move the case forward? Thanks a lot.
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Apple Developer Program renewal unresolved since July 10, 2021
Hello, I am requesting guidance regarding an unresolved Apple Developer Program renewal issue. My Individual membership expired on July 10, 2021. I previously submitted support requests, including Case #102854085591, but I still do not have a clear resolution as of April 1, 2026. Details: Team ID: C69P64A2ZN Membership type: Individual Expiration date: July 10, 2021 Previous case number: 102854085591 Could Apple please clarify: Whether this membership can still be renewed Whether any action is required from my side Whether I must re-enroll instead of renew Any guidance would be appreciated, as this has been blocking my development work for a long time. Thank you.
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d-u-n-s
I am writing to request assistance regarding my DUNS number acquisition for the Apple Developer Program. My company, has been trying to obtain/verify a DUNS number through Dun & Bradstreet, but we have faced a complete lack of response from their side. This delay is preventing us from completing our enrollment and publishing our application. what can i do??
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Request for Official Draggable FCPXML Structure Specification for Workflow Extensions – Needed for Subtitle/Caption Generation Tools
Hi Apple Developer Forums and Final Cut Pro team, I am developing a Final Cut Pro Workflow Extension focused on speech-to-text / subtitle recognition and generation. The extension runs inside Final Cut Pro, analyzes clips, generates accurate subtitles (often hundreds of individual elements), and allows users to drag the generated subtitles directly back into the FCP timeline as a clean, editable Compound Clip or Storyline. We are implementing this drag-and-drop functionality using the official pasteboard mechanism (com.apple.finalcutpro.xml and versioned types such as com.apple.finalcutpro.xml.v1-10). While the high-level documentation is helpful: Supporting Drag and Drop for Data Sent to Final Cut Pro FCPXML Reference Designing Workflow Extensions There is still no detailed public specification for the exact internal XML structure that Final Cut Pro expects for a drag operation to reliably result in a usable Compound Clip (or direct Storyline insertion), especially when dealing with large numbers of subtitle titles. After extensive systematic testing (multiple rounds over several weeks, with full experiment logs), we have observed the following: Short subtitle sequences work with many different structures (various combinations of , , , inline titles, etc.). Long subtitle lists (800+ individual elements) only succeed reliably when the outer structure uses a specific shell: root= containing + (often combined with a mainflow sequence and inner / layers). In all working cases, the dropped result appears as a “fake” / nested Compound Clip that requires 2–3 Break Apart (unpack) operations before the real editable Storyline with individual titles is revealed. Almost all other structures — pure as root, as root, wrapper layers, direct inline titles without the clip + gap + storyline shell, etc. — are immediately rejected by Final Cut Pro when the subtitle count is high. This undocumented behavior forces third-party Workflow Extension developers to engage in time-consuming blind guesswork and reverse-engineering just to achieve basic, reliable drag-and-drop integration. Our request: We kindly ask Apple to publish a detailed, official specification for the Draggable FCPXML Text Protocol (or expand the existing FCPXML Reference) that clearly defines: The minimal and recommended XML structure for dragging content into the timeline as a Compound Clip or Storyline. Exact roles and requirements for , , , , , and any implicit “mainflow” patterns. Best practices for handling large numbers of nested titles/subtitles. Reasons why certain nesting patterns are rejected or produce multi-level fake compounds. Any version-specific differences across FCPXML DTD versions. This specification is critically necessary for the FCPX Workflow Extension ecosystem. Reliable drag-and-drop from extensions back to the timeline is one of the most valuable integration points for subtitle/caption tools, transcription services, title generators, and other workflow utilities. Without clear guidelines, developers waste significant time on trial-and-error, leading to inconsistent user experiences and slower innovation in the Final Cut Pro community. We are more than happy to share our complete experiment logs, working and failing XML samples, and GitHub repository with the documentation or engineering team if it helps accelerate this. Thank you in advance for any official clarification or guidance. Clear documentation in this area would greatly benefit both developers and Final Cut Pro users.
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Apple Developer Program enrollment stuck in review for 10+ days — no response from support
Hello, I enrolled in the Apple Developer Program approximately 20 days ago. My enrollment has been stuck “In Review” since then with no update, no request for additional documents, and no communication from Apple. I submitted a support request 10+ days ago and have received no response. Submit another request without update.. Here is my situation: • Enrollment status: In Review • Support case submitted: ~10+ days ago, no reply • Country: Canada I have verified that: • Two-factor authentication is enabled on my Apple ID • There are no pending agreements in the developer portal • All enrollment information was submitted correctly I kindly request that someone from the Apple Developer Program enrollment team review my case and provide an update or escalation path. Thank you.
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Your enrollment could not be completed error
I'm trying to enroll in the Apple Developer Program as an individual, but I keep hitting a dead end. Every time I attempt to enroll, I get a generic error saying my enrollment could not be completed at this time, with no detail on why. I've reached out to Apple Developer Program Support by email about this but haven't received any response, which is why I'm turning to the community here. On my end, I've ruled out all the common issues. Two-factor authentication is on, I have a valid major credit card on file, I'm enrolling through the web rather than the Developer app, no VPN is active, and my Apple ID is email-based. If anyone from Apple can take a look at my account, or if someone in the community has run into this same error and found a fix, I'd really appreciate the help. Thanks in advance.
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Developer Program payment never processed, support does not reply
Hi everyone, I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue. After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program. Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an "Order Acknowledgement" e-mail from Apple but the payment is never processed. I have tried with multiple debit cards: 2 times with my main crypto debit card emitted from a Hong Kong bank 1 time with a debit card emitted from a local Ecuadorian bank 1 time with a debit card emitted from a US bank In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens. I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?
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Activation of Apple developer account
Hello everyone I paid for an Apple Developer subscription, but after a week, about 7-8 days, I still haven't got access to the developer's funds, the subscription is active, the money has been debited, please help me access and activate the developer account, I haven't been answered for several days, I'm very upset. I just don't know what to do, they don't respond to my requests, the phone number is not listed anywhere, I can't call. The Apple Developer subscription is displayed in the App Store subscriptions, the money is debited, the account is inactive, and my Apple Developer account is empty. This is my first and very sad experience. Request number: 102847825967 Order ID MM63GT8S8N Document number 670111691457
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103
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Still no access to my developer account
I submitting the verification forms on March 23, 2026 but no response and no access has been granted. I called support and they said to post on here. Email said it takes 2 business days. any recommendations on how to get access?
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Activity
17h
Settings app crashes when tapping "Manage" under Sandbox account without internet connection
Device: iPhone 13 OS Version: iOS 26.4, iOS 26.5 Summary: The Settings app crashes when accessing the Sandbox account management screen in Developer Settings while the device is offline. Steps to Reproduce: Enable Developer Mode on the device Disconnect from the internet (Wi-Fi and cellular off) Go to Settings → Developer Ensure a Sandbox account is signed in Tap on "Sandbox" Tap on "Manage" Expected Result: The system should either: Open the Sandbox management screen, or Show an error indicating no internet connection Actual Result: The Settings app crashes immediately after tapping "Manage". Reproducibility: Always (100%) when offline Additional Notes: Issue observed on iOS 26.4 and iOS 26.5 Does not occur on iOS 18 May also be present in other iOS 26.x versions Does not occur when the device has an active internet connection
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enrollment process track
hi, i've enrolled, received confirmation emails - but my account is still in pending status - how do i track or know how long it will take for this process?
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Waiting for the Developer Account
Hi everyone, I enrolled in the Developer Program 6 days ago and I'm still unable to access my account. I'm hoping someone here can help or that this gets the attention of Apple staff. Here's my situation: I enrolled on Saturday and completed the process on the website The fee has been successfully charged to my bank account I received both a purchase acknowledgement and an invoice from Apple Despite all of this, the Apple Developer website still shows "Complete your purchase" as if nothing happened I already opened a support case, but have not received any response whatsoever No activation, no update, and no communication from Apple I have proof of payment (bank statement, order confirmation, and invoice), so this does not appear to be a payment issue on my end. Has anyone experienced this and managed to get it resolved? Thanks guys.
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Apple developer registration issues
I registered for the program and received an email deducting the money. I waited two days but haven't received any response. It shows "pending" and still isn't finished. Please help me. I've messaged support but haven't received a reply.
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Xcode Cloud 与你的源代码控制提供商之间的连接未完成。
我在xcode cloud授权github的时候, 提示: Xcode Cloud 与你的源代码控制提供商之间的连接未完成。但是github里查看app是安装好了
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Individual to Organization Developer Account
Hello, I submitted a request to update my individual developer account to organization over 2 weeks ago and still have not received any response. Any advice on how to expedite this process?
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101
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Contact Us Page Down
Hi. Your Contact Us page has been down for at least 2 months. There is no way to contact you. I'm locked out of my Apple Developer Account. What can I do here? I'm also shocked that a company as big as Apple has not fixed this page yet. It's kind of crazy.
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API token - remote repository
Hi, I'm using Bitbucket for remote repository. I try to change the Bitbucket App Password used so far to the remote repository with the new API token with scope as the App Password will be deprecated.. I created the API token successfully but I cannot configure it in Xcode. Does someone has already successfully replaced the App Password with the new API token in Xcode? Thank you in advance Jean MacBook Air 26.3.1 Xcode Version 26.4 (17E192)
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35
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Agentic coding issues
Hi guys, Two annoying issues I'm having at the moment with agentic coding. Xcode signs out of Claude every single day and gives the error Failed to authenticate. API Error: 401. The only solution is go to settings and sign out of Claude and in again. Apple removed the little arrow to select the model, so now every time you start a new conversation you have to pick the model. I just want to start a new conversation with the model I'm using. The extra click is a time waster. Any solutions would be appreciated. Thanks
Replies
1
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0
Views
59
Activity
2d
Apple Developer enrollment stuck for a month — passport upload fails immediately in the app
I’m trying to complete my Apple Developer Program enrollment, and I’ve now been stuck in this process for about a month. The main issue is that the passport upload step in the Apple Developer app fails almost immediately every time with the same error, so I can’t complete identity verification and move forward. I’ve already gone through a very long back-and-forth with Apple Developer Support. At first, my enrollment through the website failed, and I was told to continue through the Apple Developer app instead. Then I ran into the passport upload issue in the app. Support asked me to upload identification documents through secure links, and I uploaded the requested documents, including my passport. I also updated my Apple Account name to match my official identification. During this process, one support representative, James, was helping me and there was a lot of back-and-forth. At one point it seemed like the case was being escalated and moving somewhere, but after that the responses became slower and then basically stopped. Since then I’ve been left waiting without a clear resolution, even though I’ve tried to follow every instruction carefully. This has become really frustrating and exhausting. I’m not trying to do anything unusual — I’m just trying to enroll in the Apple Developer Program so I can publish my app, and instead I’ve been stuck in a loop for weeks. Has anyone here had the passport upload fail immediately in the Apple Developer app, especially after already providing documents directly to Apple Support? Did anything help move the case forward? Thanks a lot.
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0
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1
Views
36
Activity
2d
Apple Developer Program renewal unresolved since July 10, 2021
Hello, I am requesting guidance regarding an unresolved Apple Developer Program renewal issue. My Individual membership expired on July 10, 2021. I previously submitted support requests, including Case #102854085591, but I still do not have a clear resolution as of April 1, 2026. Details: Team ID: C69P64A2ZN Membership type: Individual Expiration date: July 10, 2021 Previous case number: 102854085591 Could Apple please clarify: Whether this membership can still be renewed Whether any action is required from my side Whether I must re-enroll instead of renew Any guidance would be appreciated, as this has been blocking my development work for a long time. Thank you.
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0
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0
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22
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Subscription for Developer program
hi there, i installed the app and paid for developer program in 26 march 2026, today is 1st april 2026 but there's no acces and i cant see anything, there's no refund, i can't refund because it's apple's subscription, what is going on? support didn't answered my questions almost 3 days
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21
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d-u-n-s
I am writing to request assistance regarding my DUNS number acquisition for the Apple Developer Program. My company, has been trying to obtain/verify a DUNS number through Dun & Bradstreet, but we have faced a complete lack of response from their side. This delay is preventing us from completing our enrollment and publishing our application. what can i do??
Replies
0
Boosts
0
Views
16
Activity
2d
Request for Official Draggable FCPXML Structure Specification for Workflow Extensions – Needed for Subtitle/Caption Generation Tools
Hi Apple Developer Forums and Final Cut Pro team, I am developing a Final Cut Pro Workflow Extension focused on speech-to-text / subtitle recognition and generation. The extension runs inside Final Cut Pro, analyzes clips, generates accurate subtitles (often hundreds of individual elements), and allows users to drag the generated subtitles directly back into the FCP timeline as a clean, editable Compound Clip or Storyline. We are implementing this drag-and-drop functionality using the official pasteboard mechanism (com.apple.finalcutpro.xml and versioned types such as com.apple.finalcutpro.xml.v1-10). While the high-level documentation is helpful: Supporting Drag and Drop for Data Sent to Final Cut Pro FCPXML Reference Designing Workflow Extensions There is still no detailed public specification for the exact internal XML structure that Final Cut Pro expects for a drag operation to reliably result in a usable Compound Clip (or direct Storyline insertion), especially when dealing with large numbers of subtitle titles. After extensive systematic testing (multiple rounds over several weeks, with full experiment logs), we have observed the following: Short subtitle sequences work with many different structures (various combinations of , , , inline titles, etc.). Long subtitle lists (800+ individual elements) only succeed reliably when the outer structure uses a specific shell: root= containing + (often combined with a mainflow sequence and inner / layers). In all working cases, the dropped result appears as a “fake” / nested Compound Clip that requires 2–3 Break Apart (unpack) operations before the real editable Storyline with individual titles is revealed. Almost all other structures — pure as root, as root, wrapper layers, direct inline titles without the clip + gap + storyline shell, etc. — are immediately rejected by Final Cut Pro when the subtitle count is high. This undocumented behavior forces third-party Workflow Extension developers to engage in time-consuming blind guesswork and reverse-engineering just to achieve basic, reliable drag-and-drop integration. Our request: We kindly ask Apple to publish a detailed, official specification for the Draggable FCPXML Text Protocol (or expand the existing FCPXML Reference) that clearly defines: The minimal and recommended XML structure for dragging content into the timeline as a Compound Clip or Storyline. Exact roles and requirements for , , , , , and any implicit “mainflow” patterns. Best practices for handling large numbers of nested titles/subtitles. Reasons why certain nesting patterns are rejected or produce multi-level fake compounds. Any version-specific differences across FCPXML DTD versions. This specification is critically necessary for the FCPX Workflow Extension ecosystem. Reliable drag-and-drop from extensions back to the timeline is one of the most valuable integration points for subtitle/caption tools, transcription services, title generators, and other workflow utilities. Without clear guidelines, developers waste significant time on trial-and-error, leading to inconsistent user experiences and slower innovation in the Final Cut Pro community. We are more than happy to share our complete experiment logs, working and failing XML samples, and GitHub repository with the documentation or engineering team if it helps accelerate this. Thank you in advance for any official clarification or guidance. Clear documentation in this area would greatly benefit both developers and Final Cut Pro users.
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0
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0
Views
34
Activity
3d
Apple Developer Program enrollment stuck in review for 10+ days — no response from support
Hello, I enrolled in the Apple Developer Program approximately 20 days ago. My enrollment has been stuck “In Review” since then with no update, no request for additional documents, and no communication from Apple. I submitted a support request 10+ days ago and have received no response. Submit another request without update.. Here is my situation: • Enrollment status: In Review • Support case submitted: ~10+ days ago, no reply • Country: Canada I have verified that: • Two-factor authentication is enabled on my Apple ID • There are no pending agreements in the developer portal • All enrollment information was submitted correctly I kindly request that someone from the Apple Developer Program enrollment team review my case and provide an update or escalation path. Thank you.
Replies
0
Boosts
0
Views
54
Activity
3d
Your enrollment could not be completed error
I'm trying to enroll in the Apple Developer Program as an individual, but I keep hitting a dead end. Every time I attempt to enroll, I get a generic error saying my enrollment could not be completed at this time, with no detail on why. I've reached out to Apple Developer Program Support by email about this but haven't received any response, which is why I'm turning to the community here. On my end, I've ruled out all the common issues. Two-factor authentication is on, I have a valid major credit card on file, I'm enrolling through the web rather than the Developer app, no VPN is active, and my Apple ID is email-based. If anyone from Apple can take a look at my account, or if someone in the community has run into this same error and found a fix, I'd really appreciate the help. Thanks in advance.
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1
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1
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46
Activity
1d
Demora en aprobación de cuenta de desarrollador
Hola, compre el 25 de marzo la membresía de desarrollador, pero aun mi cuenta sale pendiente, no subo datos de empresa ya que soy freelance. Cuanto podría tardar la aprobación de la cuenta. Ya mande dos ticket a soporte pero nada responden
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Developer Program payment never processed, support does not reply
Hi everyone, I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue. After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program. Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an "Order Acknowledgement" e-mail from Apple but the payment is never processed. I have tried with multiple debit cards: 2 times with my main crypto debit card emitted from a Hong Kong bank 1 time with a debit card emitted from a local Ecuadorian bank 1 time with a debit card emitted from a US bank In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens. I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?
Replies
0
Boosts
0
Views
38
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3d