Search results for

restore purchases

21,823 results found

Post

Replies

Boosts

Views

Activity

Reply to Apple Developer Program: Payment confirmed, account stuck on “Pending” / “Enroll Now”
What usually happens is that the payment is successful, but the enrollment record doesn’t get properly attached to your Apple ID in the Developer backend, so the account stays in a “Pending” state. Here’s the fastest and safest way to resolve it: Do NOT pay again. This will only create a duplicate membership and complicate refunds. Contact Apple Developer Support directly and ask them to manually attach the paid membership to your Apple ID and close the pending enrollment. Go to: https://developer.apple.com/contact/ Choose Membership & Account → Enrollment Mention that the payment was completed via the Apple Developer app. When you contact them, include: Your Apple ID (email) Purchase date (Jan 23) Confirmation email + invoice The Enrollment ID shown on the web flow (you can mask part of it) A screenshot of Apple ID → Subscriptions showing the active Developer membership Ask them explicitly to: “Attach the existing paid Developer Program membership to my Apple ID” “Resolve the pending enrollment
3w
Apple Developer Program: Payment confirmed, account stuck on “Pending” / “Enroll Now”
Hi, On Jan 23 I purchased the Apple Developer Program membership via the Apple Developer app on iPhone. The payment went through successfully and I received the confirmation email and invoice. However, when I sign in to developer.apple.com, my account still shows “Pending” and redirects me to “Purchase your membership / Complete your purchase”, asking me to pay again. My Apple ID subscriptions page shows the Developer membership as active (with an end date), but: Developer portal: Pending, prompts to purchase again Apple Developer app (Account screen): still shows Enroll Now / membership not active The web flow displays an Enrollment ID (I can share masked) What I’ve tried: Confirmed I’m using the same Apple ID everywhere Signed out, cleared cookies, tried private/incognito browser Waited well beyond 48 hours (it’s been ~1 week) I do not want to pay twice. This looks like a duplicate/unfinished enrollment or the paid membership not being properly attached/activated for my A
1
0
111
3w
Sharing IAPs between apps
I have had an App (AngelNav) available on the App Store since 2023 which was written for iOS v15.0 or later. I am working on a new version which has the same functionality, but a radically new interface as well as taking advantage of the latest features in SwiftUI. I am writing it from the bottom up for iOS26 to ensure a clean codebase to ease maintenance. As I understand it I have the following options: Issue an update to the existing app. This is easy to do but creates a problem for those users with iOS26 who prefer the old interface. In addition I can't see a way to implement bug fixes for previous versions Create a new app (AngelNavNeo). This would allow users with iOS26 who prefer the old interface to stick with it, and I can issue bug fixes on the old version. However, there is no way to share already purchased in-app purchases between versions without a server-side solution and the need for user accounts on my server (neither of which I want to do). Is my understanding is correct, and
0
0
187
3w
Adding iOS companion later to WatchOS-only app
I had a Watch-only app on the AppStore, and decided to add an iOS companion app now. Technically this was very easy, adding just an according target to my project. TestFlight tests where successful, IAPs remained valid for the whole setup etc., watch app could remain standalone as well -- so everything looked Go for release. But now customers that already previously downloaded the watch app just see Purchased in the AppStore for the app, and they neither automatically get the iOS companion through the update process, nor can they force a download (as there is no cloud icon to explicitly do so -- just the greyed-out Purchased button). The watch app updates automatically to the new version, but it seems impossible to initiate the iOS app download. The initial download of the watch-only app also doesn't show up in their list of purchases/download (only on the watch AppStore app, but from there, the iOS app won't be forced to install either). Did anyone face this also and can recommend
1
0
167
3w
Merging Apple IDs... everyone but us??
So I've been bugging Apple (and anyone who will listen) for years, about the hassles that come with having one ID for iCloud+ (primary) and one ID for purchases (secondary). I forget why the split, but there was a reason, that's long since gone. Since discovering last year that finally, Apple have provided a way to transfer purchases from secondary to primary, I have lost so... much... time... trying to make this work. Following checklists many times... upgrading, downgrading, removing profiles... deregistering from TestFlight etc etc. After escalating within Apple support, the solution came back as It's because you're a developer - you can't. Now, I've been around the block in 'puters enough times to know that, that solution is - even if correct, the cause. A solution, it ain't. But in any case, surely Apple wouldn't do that to us, right? Everyone else affected by the two-account hassles is now cured... but for those of us who live on our Macs and iPhones making software for Apple and its c
0
0
146
3w
Reply to M4 iPadOS stuck at Apple Logo on reboot.
I had the same problem with my M2 iPad Air, and ChatGPT told me to do this instantly worked. but you have to follow the instructions Yes — here’s the clean, repeatable fix for an iPad stuck in a reboot loop (Apple logo → restarts → logo again). Start at Step 1 and only move on if it doesn’t work. ⸻ Step 1 — Force restart (fastest, safest) This fixes temporary system crashes. If your iPad has Face ID (no Home button): 1. Quickly press Volume Up → release 2. Quickly press Volume Down → release 3. Press and HOLD Power 4. Keep holding until you see the Apple logo, then let go If your iPad has a Home button: 1. Hold Home + Power together 2. Keep holding until the Apple logo appears 👉 If it boots normally, you’re done. ⸻ Step 2 — Recovery Mode (most common real fix) Use this if it keeps looping. What you need • A Mac or Windows PC • A cable • Finder (Mac) or iTunes (Windows / older macOS) Steps 1. Connect iPad to the computer 2. Force-restart but DO NOT release when the Apple logo appears 3. Keep holding until you
3w
App Store Connect Sales & Trends “Last 24 Hours” No Data
Hi everyone, We’re experiencing an issue with App Store Connect → Sales & Trends (Sales) → Last 24 Hours (hourly) reporting, specifically for In-App Purchase (IAP) sales. On January 30–31, 2026, when checking Last 24 Hours sales data, we consistently see IAP sales drop to 0 starting around 18:00 UTC, as if no purchases happened after that time. However, we can confirm that IAP transactions did occur during the same time window using other validation sources (e.g., server-side logs / analytics). In App Store Connect, those hours still show 0. I did a quick search and found reports of similar behavior affecting downloads/units for some teams, but in our case downloads/units look normal in Last 24 Hours. The problem appears to be only in the IAP sales portion. Questions: Is anyone else seeing hourly gaps / 0 values for IAP around Jan 30–31, 2026 (or today)? Is this a known Sales & Trends reporting delay that eventually backfills, or an ongoing issue? If you’ve seen this before, how long
0
0
64
3w
Apple Developer Program purchase shows “Enrollment Complete”, but developer account still “Pending” (Xcode only shows Personal Team)
Hi, I enrolled in the Apple Developer Program as an individual and my order page shows “Enrollment Complete”, but my developer account page at developer.apple.com/account still shows “Pending”. In Xcode, under Settings/Preferences → Accounts, I only see Personal Team (no paid Program team), so I can’t use TestFlight / App Store Connect for external testing.
0
0
107
3w
IAP stuck in Review causing rejection
I’m stuck in a loop where my in-app purchase (IAP) product cannot be reviewed because my app version is in “Rejected” status. In order to submit the IAP for review, I need to submit a new app version and select the IAP product. But since the current version is rejected, I can't select the IAP during submission. As a result, RevenueCat can't fetch the IAP products, and the app appears to not use in-app purchases, which leads to another rejection. I’d like to know the correct steps to break this cycle and properly submit both the app and the IAP for review. Any guidance is appreciated!
1
0
206
3w
Reply to Non-consumable IAP app rejected: Pro auto-unlocked for pre-1.0.5 paid users, App Review asks for expired subscription account
Follow-up / Update Update: New rejection – “Unlock Pro not responsive” on iPad, cannot reproduce locally I wanted to provide an update, as the app was rejected again after addressing the previous feedback. New rejection details Apple now reports the following issue: Guideline 2.1 – Performance – App Completeness Bug description: “Unlock Pro is not responsive” Steps to reproduce (per review): Tap “Unlock Pro” No action occurs Review device: iPad Air (5th generation) OS: iPadOS 26.2.1 This is confusing because: The app works correctly on my devices I tested the full purchase flow successfully: on physical iPhone in the iOS Simulator even on an iPad simulator The StoreKit purchase sheet appears as expected when tapping “Unlock Pro” I followed Apple’s advice to: uninstall previous versions reinstall fresh test upgrade paths I still cannot reproduce a state where tapping “Unlock Pro” does nothing. Important technical detail (possible cause) Looking closer at my implementation, I realized there is
Topic: App & System Services SubTopic: StoreKit Tags:
3w
Developer Account Confusion
Hi all, I just submitted my application to join the Developer Program. I went through the form, and got to the payment screen and filled out. I submitted and have received an order acknowledgement email, but I note that payment hasn't been taken, nor do I have any other emails regarding it. I understand my application can take a while to progress and it's still early days, but I'm concerned that it's stuck in limbo as payment hasn't been taken. With that and the notice on my account page that still reads: Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. When I navigate to the payment screen again, I can see that there is no CVV field which my bank requires to accept payments. I'm wondering if anyone has had a similar issue and how they resolved or, even, if I have done something wrong during the application phase. Thanks!
1
0
192
3w