The one time we got Apple on the phone, we spoke to someone who said she was in charge of the testing team reviewing our app. The call was frustrating—she didn’t seem familiar with basic app testing for a location-based product (for example, how to emulate a different location) I don't know what 'emulating a different location' means, either. If it's not her own app that you are talking about, why does her unfamiliarity to your app make her incompetent? It is your responsibility, not hers, to explain how the app works. Right now we are averaging about a week at best to two weeks. What does that mean?
Topic:
App Store Distribution & Marketing
SubTopic:
App Review