“Account Locked”

I’m looking for guidance from anyone who has experienced a similar situation. I’m a new Apple Developer Program organization member, and this was my first attempt to notarize a macOS app distributed outside the Mac App Store. What happened: My notarization submissions started failing with statusCode 7000 and the message: “Team is not yet configured for notarization.”. I created a support ticket and received the following reply: “We have escalated this issue to our internal team for further investigation and review.” This was more than 2 months ago, and I have not received any further updates since. About 3 weeks later macOS began rejecting my signed app: codesign --verify --deep --strict --verbose=4 succeeds (reports valid signing identity) spctl -a -vv --type exec returns CSSMERR_TP_CERT_REVOKED Around the same time, I also lost access to the Apple Developer portal. When signing in at developer.apple.com/account, I am redirected to the account access support form instead of the dashboard. M

I have the issues in this particular guideline: Issue Description We noticed that the app requires users to register with personal information to purchase In-App Purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Next Steps To resolve this issue, please revise the app to not require users to register before purchasing In-App Purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their supported devices and provide them a way to register at any time, if they wish to later extend access to additional devices. Please note that although guideline 5.1.1 requires an app to make subscription content available to all the supported devic

I have a very terrible crash problem in my App when I use AVSpeechSynthesizer and I can't repetition it.Here is my code, It's a singleton- (void)stopSpeech { if ([self.synthesizer isPaused]) { return; } if ([self.synthesizer isSpeaking]) { BOOL isSpeech = [self.synthesizer stopSpeakingAtBoundary:AVSpeechBoundaryImmediate]; if (!isSpeech) { [self.synthesizer stopSpeakingAtBoundary:AVSpeechBoundaryWord]; } } self.stopBlock ? self.stopBlock() : nil; } -(AVSpeechSynthesizer *)synthesizer { if (!_synthesizer) { _synthesizer = [[AVSpeechSynthesizer alloc] init]; _synthesizer.delegate = self; } return _synthesizer; }When the user leaves the page, I call the stopSpeech method。Then I got a lot of crash messagesHere is a crash log:# Crashlytics - plaintext stacktrace downloaded by liweican at Mon, 13 May 2019 03:03:24 GMT # URL: https://fabric.io/youdao-dict/ios/apps/com.youdao.udictionary/issues/5a904ed88cb3c2fa63ad7ed3?time=last-thirty-days/sessions/b1747d91bafc4680ab0ca8e3a702c52c_DNE_0_v2 # Organization: zzz # Plat

Hello, I am looking for some insight or advice regarding a persistent review delay for an app update. Our app is already live in the App Store, and this submission is a standard update. Timeline & Status: Submission Date: February 21, 2026 Current Status:Waiting for Review Total Time Elapsed: 20+ Days Previous Actions: * Submitted an Expedited Review request (No response). Sent two follow-up inquiries via the Contact Us form (No response). Details: App ID: 6755429397 Platform: iOS Issue: We have not received any feedback, requests for information, or rejections in the Resolution Center. Our account is in good standing, and all agreements are up to date. This delay is now causing a significant business impact. We have a scheduled marketing campaign with a spend of over $5,000 that is currently being lost because the update is stalled. Questions for the Community/Apple Staff: Is anyone else experiencing similar multi-week delays for simple updates right now? Are there any known backend issues affec

Problem: When the screen is locked, an incoming call does not initiate the launch of the Flutter application required for audio and video communication through Jitsi Meet. In the unlocked state, the application functions correctly. The current implementation does not have a mechanism for activating the Flutter engine when receiving a call via CallKit while the screen is locked. Although CallKit UI displays the call acceptance interface and the audio session is configured, the Flutter application remains in a suspended state, making it impossible to connect to the media server. Audio session activated using didActivateAudioSession method.

PLATFORM AND VERSION iOS Development environment: Xcode 26.2, macOS x Run-time configuration: iOS The issue does not seem to be limited to a specific version. DESCRIPTION OF PROBLEM We are reaching out to request in-depth technical assistance regarding an intermittent issue with Sign in with Apple implementation in our application. [Technical Status] We have confirmed that our technical implementation is correct. All necessary code and Xcode Capabilities are properly configured, and the service is working perfectly for the vast majority of our users. However, a small subset of users is consistently encountering Unknown Error (Error Code 1000), which prevents them from logging in entirely. [Identified Scenario] Currently, the only reproducible case we have found involves Child Accounts (protected accounts) under Family Sharing, specifically when the user's age is set below the regional requirement for a standalone Apple ID. However, we are receiving reports from other users who do not seem to

Hello, I've been trying to enroll in the Apple Developer Program for over a week now and I'm completely stuck. Despite multiple attempts and reaching out to Apple Support via both email and phone, I have received no resolution and no meaningful response. Here is a summary of my situation: I initiated enrollment and completed all required steps, including identity verification and payment. My enrollment was unexpectedly withdrawn without explanation. I attempted to re-enroll. The account remains in a pending/unresolved state with no approval or rejection. I have an app (already live on Google Play) ready for iOS submission that is being blocked by this issue. I have contacted Apple Support multiple times — via email and by phone — and have been advised to use the callback system at developer.apple.com/contact to reach the Membership & Enrollment team. Despite following this guidance, I still have no resolution after more than 7 days. Has anyone experienced a similar situation? Is there any way to

Another Limbo with IAP. I'm genuinely baffled by this. My app Tapix - AI Writing Keyboard was reviewed, approved, and is currently live and downloadable on the App Store. Great except the auto-renewable subscription that I submitted at the same time is STILL sitting in Waiting for Review. Let me spell out what this means for real users: A user finds my app on the App Store They download it They open it and hit the subscription screen Nothing works. They can't subscribe. The core functionality is locked behind a paywall that Apple hasn't approved yet. They think the app is broken They leave a 1-star review and delete it. This is an absolutely terrible first impression and there's nothing I can do about it from my side. Everything is configured correctly metadata, pricing, review screenshots, subscription group, product IDs all of it. The app was approved. The subscription just... wasn't. How is it possible that Apple approves and distributes an app but leaves the IAP that the app literally depends o

It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message: We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time. I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under Individual and transfer the app to the organization later when it is done? Will this affect the App Store reviews?

Ok, so I've been following the directions in Apple's documentation here: https://developer.apple.com/documentation/storekit/testing-in-app-purchases-with-sandbox?language=objc It lists a bunch of requirements all of which I have done. I have verified the strings exactly match for the bundle names and the IAP bundle names between my code and AppStoreConnect. The docs continue, saying to prepare to test: During developement[sic], build and run your app from Xcode. At this stage, you don’t need to upload your app binary to App Store Connect to test it in the sandbox environment. When the app loads, I see this error on the console in Xcode: [IAPManager] Store init failed: PurchasingUnavailable - Retrieve Products failed, and could not retrieve any products. UnityEngine.DebugLogHandler:Internal_Log(LogType, LogOption, String, Object) IAPManager:OnInitializeFailed(InitializationFailureReason, String) Unity documentation indicates that my app is reaching AppStore successfully but it is not responding with any produc

Hello I'm using this sdk DeclaredAgeRange to get the user age range When I'm doing in debug mode using sandbox account it is working as expected and I can get the user age range But when I tried in TestFlight build using sandbox account it is not working and it is always return the age range 18+ and also isEligibleForAgeFeatures API is always returning false Any advise on this?

Hello everyone, I’m reaching out to see if others are experiencing an extreme delay with the App Store review process. My app has been stuck in the Waiting for Review status since February 9th, 2026. What’s concerning is that this isn't just affecting the production build for the App Store, but also a separate TestFlight External Testing submission for another project. Both have seen zero movement for over 5 weeks. Details of the situation: Submission Date: February 9, 2026. Status: Stuck at Waiting for Review (never transitioned to In Review). Communication: No messages in the Resolution Center, no metadata rejections, and no requests for additional info. Attempted Fixes: I have contacted Developer Support via the Contact Us form twice. I received a generic we are looking into it response 10 days ago, but no actual progress. Account Status: All agreements (Paid Applications, etc.) are active and signed. I’ve noticed a few other threads mentioned this specific February 9th date. It feels like submiss

Hi all, I need help with registering for the Apple Developer Program. I tried to purchase the membership from the web but the payments kept failing. I used different cards on both Chrome and Safari but none of them worked. Then I downloaded the Apple Developer app but on my account, it said the enrolment is not available. I sent support tickets to Apple several times but got no replies so far. I am stuck and ran out of options. What else can I do to enrol into the Apple Developer Program so that I can start publishing my app? Why does Apple make it so difficult at this step? Thanks