Account Locked

I am writing to formally escalate my ongoing and unresolved issues with registering a company developer account from Bulgaria. This process, which should be straightforward, has now extended into its 3rd month with no progress, despite my repeated attempts to follow every requirement diligently. Issues Encountered: Web Payment Failure - The system fails to charge my Wise card with no explanation or alternative resolution. Apple Developer App Verification Failure: My ID card is consistently rejected, despite submitting high-quality images that meet every listed requirement. I strongly suspect that your verification service does not properly recognize Bulgarian ID cards. EuroDev Support Response: My experience with eurodev[at]apple.com has been nothing short of disappointing. After resetting my enrollment process, they ceased communication entirely. Prior to that, responses were vague, unhelpful, and did not address my concerns meaningfully. Given the inefficiency and lack of response from the EuroDev

Hello! This post is a response to another post from Oct 17 that has already been locked for some reason: https://forums.developer.apple.com/forums/thread/766500 After upgrading to Xcode 16.0, our build machine was no longer able to archive and upload builds to App Store Connect automatically, as every single time it would say: `IDEDistribution: Failed to log in with account (null) while checking for an App Store Connect account` I tried using the workaround in the post above as suggested, but it does not help the problem. Removing and signing out of the account just results in Xcode not being able to do automatic signing because it no longer has access to the account with privileges to do that automatic signing. error: exportArchive No Accounts error: exportArchive No signing certificate iOS Distribution found I also tried Xcode 16.1 beta 3 as suggested and now the build machine's account is actually removed after every build via our build system!

Did you got a similar letter ? This letter serves as notice of termination of the Apple Developer Program License Agreement ...Pursuant to Section 3.2(f) of the ADP Agreement.. Fast forward, we are a corporation that spend over 1M on development for our app at apple store. Out of the blue we got this letter and our app was removed within the same day. No warning email prior, No appeal option afterwards. We were banned for a year. We tried to get at least a reply what we did wrong? So far no explanation. We suspect this is either: A campaign from our competitors, trashing our app with tons of neg/positive reviews. (If so, Why is so easy, for bad actors to manipulate Apple Algorithms and to destroy legit apps and why Apple allows it) ? Either someone else complained about our name or logo. (If so, Apple should ask for document, because we hold trademarks of our logos and names). Section 3.2(f) is very murky without clear language. Up to this day we don't know why our business was destroyed in 1 day ! As conseq

Hello, I recently submitted a successful application for the Apple Developer Program using the Apple Developer app. I can confirm that my subscription is currently active and valid on the App Store. Could you please let me know how long it typically takes for the developer account to be fully activated? Is it acceptable to simply wait for the activation without contacting support? Thank you very much for your assistance.

I have now signed out of my account in Xcode, quit the application, signed back in, and also cleared the Xcode derived data and cache. However, I am still receiving the 401 Unauthorized error Any operation related to Xcode Cloud (e.g., viewing the dashboard, creating a workflow) fails immediately across all Xcode projects, including brand-new empty projects. The error is consistent and always appears as: API Invalid status code: 401. Domain: XcodeCloudCombineAPI.XCCResponseError Code: 1 System Information: macOS Version 15.6.1 (Build 24G90) details : Error alert: API Invalid status code: 401.: XCCResponseError(responseErrorType: XcodeCloudCombineAPI.XCCResponseError.XCCResponseErrorType.invalidStatusCode(XcodeCloudCombineAPI.LegacyHttpStatus.unauthorized), requestUrl: Optional(https://appstoreconnect.apple.com/ci/api/teams//apps/find?bundle_id=), traceId: Optional(2ab09bea8da9ef39), retryAfterSecsStr: nil, response: Optional( { URL: https://appstoreconnect.apple.com/ci/api/teams//apps/find?bundle_id=

Hello, I’m experiencing an issue in the Apple Developer portal when trying to manage my App ID capabilities. Whenever I try to enable or disable a capability and click Save, the page shows the loading spinner but then nothing is saved. App ID: com.kangarli.lucary Team ID: (my Apple Developer account’s Team ID) Tested on different browsers (Safari, Chrome), cleared cache and cookies The issue affects all capabilities, not just Associated Domains Other sections of the Developer portal work normally Is this a known issue with the Developer portal, or is there any workaround? Thanks in advance.

Hello, I have an Apple Developer Enterprise account, and Apple Support has already enabled MDM for my account. I successfully downloaded and installed my MDM Vendor Certificate (it shows up in Keychain as MDM Vendor: [My Company Name] with its private key). Here’s what I’ve done so far: Exported the Vendor Certificate + private key as a .p12, then converted to .pem and .key using OpenSSL. Generated an unsigned CSR with CN=com.apple.mgmt.External. using OpenSSL. Attempted to sign the CSR using: my Vendor certificate the Vendor private key Apple Worldwide Developer Relations (WWDR) intermediate certificate OpenSSL smime -sign command with DER output Problem: Every time I try to upload the vendor-signed CSR to the Apple Push Certificates Portal, I get an error (CSR rejected). Sometimes OpenSSL even fails with “unable to load certificates” depending on how the WWDR certificate is included. My Questions: What is the correct OpenSSL command and certificate chain Apple expects for signing the CSR?

Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { @timestamp: 2025-08-20T14:30:59.801Z, account: { id: 6425b45fb2fd1e28f4e0110a }, delivery-status: { attempt-no: 1, bounce-type: soft, certificate-verified: true, code: 550, enhanced-code: 5.1.1, first-delivery-attempt-seconds: 0.014, message: 5.1.1 : unauthorized sender, mx-host: smtp3.privaterelay.appleid.co