“Account Locked”

Do you work in a managed environment? I sometimes see reports like by folks who work in high-security industries, like health or finance. Their network, Mac, or device is locked down in some way that breaks this tooling. It’s hard to offer specific advice in that case, because these setups are very site specific, but I do have a few general hints: If you have a Mac laptop, you can relocate it to a different network. For example, you might run this test at home. Rather than running the proxy on your main work Mac, run it on a ‘victim’ Mac. For example, I often have great success using Mac-on-Mac virtualisation. Test with a victim ‘device’ that’s unmanaged. Or if you test device is managed, try a different device, like your own personal iPhone. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com

Same problem.I have purchase an Apple developer account on the 13th of March 2026, but the purchase still shows pending.

Unfortunately I don’t have any good answers for you here. The correct escalation path — as described here and in the error itself — is DevPrograms, so you’ll have to continue pushing via that channel. [quote='818822021, Kuroglo, /thread/818822, /profile/Kuroglo'] Has anyone experienced a similar situation with a new account? [/quote] I’d also love to hear other folks’ experience with this process. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com

To add further details, we created sandbox test accounts with the help of the below documentation and using test cards provided. https://developer.apple.com/apple-pay/sandbox-testing/

Has anybody gotten this resolved? I see this as a global issue in my developer account too and can't proceed with anything in development :(

Hi, I’m currently facing a somewhat similar issue while trying to enroll in the Apple Developer Program. I have been attempting to complete my enrollment since February 24th. In my case, the enrollment process goes through, but the purchase fails when confirming the payment. I contacted both the Apple Developer Support team and the iTunes/Media Services support team and raised multiple support tickets. Each time I was advised to wait 72 hours before trying again, and I followed those instructions. So far, I have waited through four separate 72-hour waiting periods, but the issue still persists. The iTunes support team asks me to contact the Apple Developer team, while the Developer team asks me to contact the iTunes team. Because of this, I seem to be stuck in a loop between both teams. Since your issue occurs before reaching the payment stage, it could be related to Apple’s internal verification or account checks. In that case, the Developer Support team usually needs to review or escalate the issue

Hi, I faced a very similar issue during my enrollment process. I have been trying to complete the Apple Developer Program purchase since February 24th. During this time, I raised multiple support tickets and contacted both the Apple Developer Support team and the iTunes/Media Services support team. Each time I was advised to wait 72 hours before trying the payment again. I followed these instructions and waited every time before retrying. So far, I have waited through four separate 72-hour waiting periods, and even after the fourth 72-hour window, the purchase still fails with the same message. The iTunes support team asks me to contact the Apple Developer team, while the Developer team asks me to contact the iTunes team. Because of this, I seem to be stuck in a loop between both teams. In my case, I also discovered that when I attempted the payment using a different Apple ID in the Developer app while my iPhone was logged in with my personal Apple ID, the money got added to the Apple ID balance of the account