“We are unable to process your request”

I have a very important voice memo that I have recorded on my iPad, as I was recording it, it seemed to have completely worked, but for some strange reason the voice memo will not play, download to my filess, I am unable to send it to anyone, and it basically just pops up blank every time I just try to share it. I cannot listen to it and have not been able to listen to it. This is the same on both my iPad and my phone, when I went to Apple, they said to come on here and ask for guidance, and that it might be because my regular iPhone is updated normally but on my iPad, which was the Voice Memo was recorded on is updated To beta. please give me some advice and if there’s any way, I could recover even the transcript of the voice message because it is truly so important to me. The sound waves are there and everything and I just don’t understand why it will not play on either device. I have also tried copying it. I have also tried trimming the beginning and it’s like the data is there, but it will not pl

Hi Apple Developer Support, We are reaching out to request guidance on a testing constraint we have encountered related to iOS Universal Links and Associated Domains entitlements. As part of aligning with updated recommendations from our authentication provider, we have transitioned our mobile apps to use HTTPS redirect callbacks (Universal Links) instead of custom URI schemes. This works as expected in production and on real physical devices. However, we are encountering a significant issue in our cloud-based device testing environment. When our testing platform re-signs the app to run it on their infrastructure, the re-signing process strips the Associated Domains entitlement from the app bundle. As a result, iOS no longer honors our Universal Links, which breaks the authentication redirect flow — the callback cannot route back into the app after the user authenticates. We have identified a potential workaround that would involve disabling app re-signing in the testing platform, but this r

Hello everyone, I recently submitted my iOS app for review, but it was unfortunately rejected under Guideline 2.1(a) - Performance - App Completeness. For context, my app is a healthcare application built with Ionic. According to the App Review team's message, they found the app to be incomplete. They stated they were unable to review the app because they couldn't get past the login screen. The Root Cause: Upon investigating, we discovered the issue is related to IP Geo-blocking. Because the app handles sensitive healthcare data, our API provider strictly blocks all network traffic originating from outside of Italy to legally comply with European GDPR regulations. Since the App Review team tests from the US, their requests are being entirely blocked by the firewall, causing the login to fail and the app to look broken on their end. What I have verified so far: I have provided valid demo account credentials in the App Store Connect App Review Information section. I have tested the app thoroug

Hi everyone, I'm working in a strictly offline (intranet) environment and cannot use the standard online installation process to download and install the Claude Agent for Xcode. What I've tried: I manually copied the Agent binary/folder from an online machine to the following path: ~/Library/Developer/Xcode/CodingAssistant/Agents/Versions/26.3/claude The Issue: Even though the files are in the correct directory, Xcode fails to recognize the agent. It doesn't appear in the settings, and the Coding Assistant remains unavailable. Questions: Is there a specific metadata file (e.g., a .plist or .json index) that needs to be updated for Xcode to see the manually added agent? Are there any code signing or quarantine issues (like xattr) that need to be addressed when moving the agent between machines? Does anyone know if there are other dependencies or cache folders (besides ~/Library/Developer/Xcode/CodingAssistant/) that need to be synchronized? Environment: macOS: 26.3 (25D122) Xcode: 26.3 (17C519) Any gu

My investors are losing their minds. We’ve had our app available on Google since late December, but our experience with Apple has been a nightmare. First, despite paying the developer fee, nobody responds to emails or reaches out. The one time we got Apple on the phone, we spoke to someone who said she was in charge of the testing team reviewing our app. The call was frustrating—she didn’t seem familiar with basic app testing for a location-based product (for example, how to emulate a different location), and it left us feeling helpless. The technical ability of the testing process has been shocking. We spent a month just trying to get reviewers to understand the basic app concepts. Our app also isn’t available in the United States, which seemed to confuse the review team. We’ve been able to address feedback quickly—sometimes within an hour—yet here we are nearly five months later still stuck. Right now we are averaging about a week at best to two weeks. Our app works; we know this because it’s been

Hi, Please review my app I’m reaching out regarding an issue with my app review process. I was expecting a call last week but unfortunately didn’t receive any contact. I would really appreciate it if someone from the team could either review the app as soon as possible or contact me directly. I’m available anytime for a call. thanks

Environment OS: iOS 26.2 ~ 26.3 SDK: Xcode 16.4 (Target: iOS 17.6) Framework: StoreKit 2 Environment: Production (Cannot reproduce in Sandbox or Xcode Configuration) Issue Description We are encountering a critical purchase failure that occurs exclusively in the Production environment. When a user who has a Pending Downgrade (scheduled for the next renewal date) attempts to re-purchase their current higher-tier product to cancel the downgrade, StoreKit 2 returns an error. Steps to Reproduce User is currently on Product A (Higher Tier). User schedules a downgrade to Product B (Lower Tier). The status changes to Pending Downgrade. User attempts to purchase Product A again via Product.purchase(). The system purchase sheet appears, and the user confirms the purchase. Immediately after authentication, a system alert from StoreKit appears saying: Cannot process request at this time. Please try again later. (現在リクエストを一時的に処理できません。しばらくしてからもう一度お試しください。) After dismissing the alert, the app receives Stor

Hi everyone, I'm experiencing a persistent issue for months now where I'm unable to download the iOS 26 simulator Runtime. I've tried reinstalling Xcode and also Xcode Beta but same issue. iOS 26 Simulator is also not on developers download page, so manual installation is impossible. And sadly I can't compile any code without having iOS 26 simulator installed. Anyone able to get passed this? Hardware: M1 Pro OS: Tahoe 26.1 Heres the error Download failed. Domain: DVTDownloadableErrorDomain Code: 41 User Info: { DVTErrorCreationDateKey = 2026-01-07 11:35:35 +0000; } -- Download failed. Domain: DVTDownloadableErrorDomain Code: 41 -- Failed fetching catalog for assetType (com.apple.MobileAsset.iOSSimulatorRuntime), serverParameters ({ RequestedBuild = 23C54; }) Domain: DVTDownloadsUtilitiesErrorDomain Code: -1 -- Download failed due to not being able to connect to the host. (Catalog download for com.apple.MobileAsset.iOSSimulatorRuntime) Domain: com.apple.MobileAssetError.Download Code: 60 User Info: {

After building the sample and enabling the file system extension the mount command is freezing. Any tips how to diagnose that? The logs show the following: log stream --style compact --info --debug --predicate 'subsystem == com.apple.FSKit OR process CONTAINS[c] samplecode' Filtering the log data using subsystem == com.apple.FSKit OR process CONTAINS[c] samplecode Timestamp Ty Process[PID:TID] 2026-03-17 15:15:51.832 I mount[16111:d88caa] [com.apple.FSKit:default] FSClient setting up connection to fskitd 2026-03-17 15:15:51.833 Db fskitd[589:d88a5f] [com.apple.FSKit:default] -[liveFilesMountServiceDelegate listener:shouldAcceptNewConnection:]: start 2026-03-17 15:15:51.833 Df fskitd[589:d88a5f] [com.apple.FSKit:default] Incomming connection, entitled 0 2026-03-17 15:15:51.833 Db fskitd[589:d88a5f] [com.apple.FSKit:default] -[liveFilesMountServiceDelegate listener:shouldAcceptNewConnection:]: accepting connection 2026-03-17 15:15:51.833 Df fskitd[589:d88a5f] [com.apple.FSKit:default]